2004 Teleconferences

Geisinger on Learning Management Systems: Needs Assessment and Selection

February 10, 2004 at 1:00 pm - 2:00 pm CST

Jack Latshaw, Manager of Technology Education Services, Geisinger Health System, Danville, PA, presents their needs assessment and vendor selection approach for a Learning Management System. He describes how the learning/training […]

Healthcare IT Operations and Products Resource Guide: HIMSS Solution Toolkit

February 12, 2004 at 1:00 pm - 2:00 pm CST

Learn how HIMSS Solutions Toolkit provides valuable healthcare IT industry research for a fraction of the price of traditional market research services. Sach Diwan, Director, Internet Product Development, at HIMSS, […]

HIMSS Solution Toolkit

February 14, 2004 at 1:00 pm - 2:00 pm CST

Learn how HIMSS Solutions Toolkit provides valuable healthcare IT industry research for a fraction of the price of traditional market research services.

IOM Findings: Implications for Nursing

March 1, 2004 at 1:00 pm - 2:00 pm CST

Carol Ann Cavouras and ChrysMarie Suby, Labor Management Institute.

Partners Signature Initiatives

March 3, 2004 at 1:00 pm - 2:00 pm CST

Dr. Thomas Lee, MD, Medical Director, Partners HealthCare Physician Network, Partners HealthCare, Boston, MA, will present Partners major objectives for funding the infrastructure that will increase overall system value. He […]

Ambulatory ADE’s: Research Data and Opportunities for Prevention

March 4, 2004 at 1:00 pm - 2:00 pm CST

Dr. Tejal K. Gandhi, M.D. M.P.H., Director of Patient Safety-Brigham and Women’s Hospital, Partners HealthCare System, Inc., Boston MA, reviews her NEJM published research study. She will describe the study […]

Customer Service: Using Technology to Support Award Winning Improvement

March 8, 2004 at 1:00 pm - 2:00 pm CST

George Miller, CEO, Provena St. Mary’s Hospital, Kankakee, IL, and his team review the exciting results they achieved in customer service improvements, and the role of technologies in their strategy.

Customer Service: Award Winning Healthcare in the Age of the Mature Consumer

March 8, 2004 at 1:00 pm - 2:00 pm CST

George Miller, CEO, Provena St. Mary’s Hospital, Kankakee, IL, describes the changing demographics in America, and how healthcare organizations can design customer service to meet new consumer needs and gain […]

Six Sigma Revenue Cycle Results at CHRISTUS Health

March 10, 2004 at 1:00 pm - 2:00 pm CST

Gary Prala, Team Leader at CHRISTUS Health, Dallas, TX, will describe their approach to “Service Sigma”: a common, portable approach that is sustainable by people and technology. He will review […]

Performance Metrics: Measuring IT Impact on Operations

March 18, 2004 at 1:00 pm - 2:00 pm CST

Tom Wegert and Erica Drazen, Vice Presidents, First Consulting Group, review operational performance metrics and the use of these metrics in client organizations. We want to determine how many SI […]

Status of CPOE in Community Hospitals

March 19, 2004 at 1:00 pm - 2:00 pm CST

Dr. David Classen, Vice President, FCG, Associate Professor at University of Utah, and advisor to the IOM, Leapfrog Group and JCAHO, reviews his research and his personal observations on the […]

Patient-Focused Smart Card Results

March 25, 2004 at 1:00 pm - 2:00 pm CST

Dan Dietrich, MD, a family practice physician at Elmwood Family Care Clinic, Alegent Health, Omaha, NE; and Henry Zach, President, Health Data Card (HDC), discuss the results of a clinical […]

Supply Chain Savings; Premier Health Partners Case Study

April 7, 2004 at 1:00 pm - 2:00 pm CDT

The supply chain, which represents a third of a hospital’s budget, presents enormous opportunities to reduce costs and increase efficiencies. In today’s environment, evaluating ROI of implemented supply chain technologies […]

CPOE Utilization Rates: Developing a Common Definition

April 7, 2004 at 1:00 pm - 2:00 pm CDT

David W. Bates, MD, MSc, and Chief, General Medicine Division, Brigham and Women’s Hospital, Medical Director, Clinical and Quality Analysis, Partners HealthCare System, Inc., Professor of Medicine, Harvard Medical School […]

Allina on Transforming the Revenue Cycle: A Case Study

April 8, 2004 at 1:00 pm - 2:00 pm CDT

Tom Gavinski, Vice President, Allina Revenue Cycle, Allina Hospitals and Clinics, Minneapolis, MN, presents their revenue cycle transformation work and the dramatic bottom line results achieved.

ICU Medication Reconciliation

April 20, 2004 at 1:00 pm - 2:00 pm CDT

Wayne Sparkes, Senior Project Administrator, Center for Innovation in Quality Patient Care, Johns Hopkins University School of Medicine and Hospital, Baltimore, MD, describes Hopkins’ Comprehensive Unit-based Safety Program. CUSP provides […]

SI Overview Teleconference

April 21, 2004 at 1:00 pm - 2:00 pm CDT

In a thirty to forty-five minute teleconference you’ll find out how to utilize information available to your organization, how to ensure that you are informed of teleconference sessions that are […]

Options for Procuring Software and IT Services

April 22, 2004 at 1:00 pm - 2:00 pm CDT

James W. Noga, CIO, Massachusetts General Hospital and the Massachusetts General Physicians Organization, Partners HealthCare, Boston MA, reviews his published work on the risks and benefits of different approaches to […]

Innovations in Nurse Staffing

April 27, 2004 at 1:00 pm - 2:00 pm CDT

Chris McCarthy, Human Resources, and Philip Kahn, CIO, St. Peter’s Health Care Services, Albany, New York, and Erica Drazen, VP, First Consulting Group, Long Beach, CA, present the web-based self-staffing […]

The IT Business Case: Promises and Pitfalls

April 29, 2004 at 1:00 pm - 2:00 pm CDT

Bruce Bowers, Director, First Consulting Group, Long Beach, CA, offers perspectives on the current state of the IT Business Case for clinical systems. Topics will include Business Case modeling and […]

IT and Nursing Collaboration: Critical to Sustaining High Quality Nursing Practice

May 6, 2004 at 1:00 pm - 2:00 pm CDT

Cindy Spurr, MBA, RN,C, FHIMSS, Corporate Director, Clinical Systems Management, Partners HealthCare System, Boston, MA, describes how the PHS Chief Nurse Council (CNC) works with Information Systems leadership to outline […]

Lean Manufacturing: Applications in Healthcare

May 11, 2004 at 1:00 pm - 2:00 pm CDT

Janice M. Whitehouse, Director, Community Healthcare Initiatives, General Motors, provides an overview of this methodology, its use and results within GM, and the GM supported initiative to bring Lean Manufacturing […]

The Road to the Future – IT Strategy in 2004 and Beyond

May 13, 2004 at 1:00 pm - 2:00 pm CDT

Pete Smith, VP, First Consulting Group, reviews today’s approach to IT strategy and planning, the key drivers for a new approach, pros and cons as compared to traditional IT planning, […]

SI Overview Teleconference

May 19, 2004 at 1:00 pm - 2:00 pm CDT

In a thirty to forty-five minute teleconference you’ll find out how to utilize information available to your organization, how to ensure that you are informed of teleconference sessions that are […]

Tools for Monitoring Progress Toward IOM Recommended Nursing Practices

May 24, 2004 at 1:00 pm - 2:00 pm CDT

Carol Ann Cavouras and ChrysMarie Suby, Principals, Labor Management Institute, offer a follow up to their March 1 presentation: “IOM Implications for Nursing”. They discuss how to assess your operational […]

SI Overview Teleconference

May 26, 2004 at 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing the information that’s already available, ensuring that you are informed of sessions that are most relevant […]

Supply Chain: Cost Savings and Operational Efficiencies at Advocate

May 27, 2004 at 1:00 pm - 2:00 pm CDT

Jon Bruss, Vice President, Supply Chain Management, Advocate Health Care, Oak Brook, IL. Faced with many of the common challenges of a large, growth-oriented healthcare system, Advocate undertook a major […]

From Staff Scheduling Software Project to Workforce Utilization Business Reform

June 8, 2004 at 1:00 pm - 2:00 pm CDT

Tracey McCosker, CFO and General Manager of CARE Network Division, and Keith Drinkwater, Project Manager of Staffing Service Project, both from Hunter Health, Australia, and Roxanne Harms, Cumulus Corporate Coaching, […]

Managing Clinical Content – Where are we headed?

June 9, 2004 at 1:00 pm - 2:00 pm CDT

Scott Weingarten, MD, Director of Health Services Research at Cedars Sinai Medical Center, CEO, Zynx Health, and Clinical Professor of Medicine at UCLA, reviews the state of the clinical content […]

Desktop Replacement: an Approach to Reducing Cost, Improving Access to Data, and Enabling Clinician Mobility

June 10, 2004 at 1:00 pm - 2:00 pm CDT

Chris Fries, Solutions Business Management and Planning, Hewlett Packard, outlines an alternative desktop architecture that lowers desktop total cost of ownership (TCO) while raising levels of security, service quality/reliability, and […]

SI Overview Teleconference

June 15, 2004 at 1:00 pm - 2:00 pm CDT

In a thirty to forty-five minute teleconference you’ll find out how to utilize information available to your organization, how to ensure that you are informed of teleconference sessions that are […]

SI Overview Teleconference

June 15, 2004 at 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing the information that’s already available, ensuring that you are informed of sessions that are most relevant […]

Massachusetts Technology Collaborative Implements CPOE in Massachusetts Hospitals

June 16, 2004 at 1:00 pm - 2:00 pm CDT

Mitch Adams, Executive Director of the Massachusetts Technology Collaborative, Boston, MA, describes a unique program in which providers, payers and employers are working together to re-engineer reimbursement mechanisms so that […]

What Every Healthcare Executive Should Know About Supply Chain Management

June 24, 2004 at 1:00 pm - 2:00 pm CDT

Dan Sougstad, Healthcare Product Manager, Lawson Software, St. Paul, MN

Wisconsin’s Checkpoint Delivers Data on WI Providers

June 29, 2004 at 1:00 pm - 2:00 pm CDT

Dana Richardson, Vice President, Quality Initiatives, Wisconsin Hospital Association, reviews the WHA “Checkpoint” program. This voluntary reporting initiative provides consumers, employers, insurers and providers with valid, timely information on the […]

The Michiana Health Information Network

July 13, 2004 at 1:00 pm - 2:00 pm CDT

Jay McCutcheon, Robert J. Flanagan, CEO, MHIN, and Dr. Alan Snell, Family Practice physician and Director of Clinical and Community Informatics, St. Joseph Regional Medical Center, South Bend, IN, review […]

Establishing Clinical Informatics Approaches in Non-Academic Medical Centers

July 13, 2004 at 1:00 pm - 2:00 pm CDT

Dr. Bill McClatchey, Chief Medical Information Officer, Piedmont Health System, Atlanta, GA, facilitates a discussion to uncover various organizational approaches to using informatics and technologies to improve patient safety. Topics […]

SI Overview Teleconference

July 14, 2004 at 1:00 pm - 2:00 pm CDT

In a thirty to forty-five minute teleconference you’ll find out how to utilize information available to your organization, how to ensure that you are informed of teleconference sessions that are […]

Patient Station: Memorial Hermann Gives Patients Access to Technology

July 15, 2004 at 1:00 pm - 2:00 pm CDT

David Bradshaw, CIO at Memorial Hermann Health System, Houston, TX, presents the MHHS program that offers patients education and communication technologies that also interface with the hospital clinical information systems […]

Improving Patient Flow at Allina Healthcare and Sutter Health

July 19, 2004 at 1:00 pm - 2:00 pm CDT

Jackie Jensen, Director, Patient Flow Management, United Hospital, Allina Hospitals and Clinics, and Linda Hancock, Sutter Health, Sacramento, CA, each present their approach to improving Patient Flow through the use […]

Milstein on Pay for Performance and Leapfrog IT Standards

July 20, 2004 at 1:00 pm - 2:00 pm CDT

Dr. Arnold Milstein, Mercer Consulting and CMO for The Leapfrog Group, describes the future direction of P4P overall, and specifically the role of the Leapfrog Group’s proposed IT standards.

CHRISTUS Health Implements Wireless Clinician Tools

July 27, 2004 at 1:00 pm - 2:00 pm CDT

Dr. Derrick Nelson and Cathy Duffy, RN, BSN, Manager, Clinical Applications, review the mobile computing platform implemented at CHRISTUS Spohn Hospital, Corpus Christi, TX. The solution provides mobile software that […]

Wireless Nursing Communication Improves Efficiency and Patient Satisfaction

July 29, 2004 at 1:00 pm - 2:00 pm CDT

Bill Greskovich, Vice President for Operations and CIO, St. Agnes HealthCare, Baltimore, MD, provides an overview of the wireless tools that were implemented to improve nursing communication, reduce noise levels, […]

SI Overview Teleconference

August 2, 2004 at 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing available information, ensuring that you are informed of sessions that are most relevant to you. Learn […]

Clinical Decision Support Implementers Guide

August 4, 2004 at 1:00 pm - 2:00 pm CDT

Jonathan Teich, MD, PhD, CMO, HealthVision, and Assistant Professor of Medicine at Harvard University, Boston, MA and Jerome Osheroff, MD, FACP, Chief Clinical Informatics Officer, Thomson MICROMEDEX; Adjunct Assistant Professor […]

Evidence-based Medicine: A Tool for Physicians AND Patients to Improve Quality and Reduce Costs

August 10, 2004 at 1:00 pm - 2:00 pm CDT

Bill Reece, CEO HealthGate Data Corp. and Paul Keckley, Director, Vanderbilt University Center for Evidence Based Medicine, present the value of evidence-based clinical guidelines as a tool for both physicians […]

Trinity Health: Clinical Repository Helps Win NCQHC Award

August 23, 2004 at 1:00 pm - 2:00 pm CDT

Paul Conlon, VP for Clinical Quality and Patient Safety, Trinity Health, Novi, MI, provides an overview of the system wide approach to deploying best practices, emphasizing the clinical IT tools […]

Measuring IT Impact on Operations

August 25, 2004 at 1:00 pm - 2:00 pm CDT

Pat Wise, Director EHR Initiative, HIMSS, and Doug Thompson, Senior Manager, FCG, present draft metrics and definitions for use in the upcoming IT Value Benchmarking project.  SI members are encouraged […]

e-ICU Implementation at Memorial Hermann: A Change Management Case Study

August 26, 2004 at 1:00 pm - 2:00 pm CDT

Hugh Gilmore, MD, VP & Chief Quality Officer, and Liza Weavind, MD, Medical Director, and Janine Mazabob, Clinical Operations Director, both of Memorial Hermann eICU Advantage initiative, Memorial Hermann Health […]

The Fourth Leap: Early Returns, Scoring, and Future Direction

September 14, 2004 at 1:00 pm - 2:00 pm CDT

Barbara Rudolph, PhD, Director, Leaps and Measures, The Leapfrog Group, Washington DC, and Chuck Denham, MD, Advisor to the Leapfrog Group and Chairman, Texas Medical Institute of Technology, Austin, TX, […]

Six Sigma Results at Motorola

September 15, 2004 at 1:00 pm - 2:00 pm CDT

Christine Cantarino, Senior Director of Operations and Digital Six Sigma, Wireless Systems Division, Motorola, presents examples of Six Sigma applications in non-manufacturing environments. 

SI Overview Teleconference

September 20, 2004 at 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing the information that’s already available, ensuring that you are informed of sessions that are most relevant […]

Six Sigma Results at Motorola

September 22, 2004 at 1:00 pm - 2:00 pm CDT

Christine Cantarino, Senior Director of Operations and Digital Six Sigma, Wireless Systems Division, Motorola, presents examples of Six Sigma applications in non-manufacturing environments.

Patients and clinicians: joint owners of a fully transparent, electronic medical record

September 23, 2004 at 1:00 pm - 2:00 pm CDT

Tom Delbanco, MD, is a nationally recognized and published primary care internist who is exploring the use of the EMR to support ambulatory care. He is the Koplow-Tullis Professor of […]

Knowledge Management: A Collaboration Among SI Members

September 27, 2004 at 1:00 pm - 2:00 pm CDT

Shelli Williamson, Executive Director, SI, and Janet Guptill, President, KM at Work, will describe a collaborative project to support your KM initiatives, specifically designed for healthcare provider organizations.  The project […]

The Clinical Portal – A Powerful Means to Leverage Your Current Healthcare Information Systems Environment

October 14, 2004 at 1:00 pm - 2:00 pm CDT

Dr. Meera Kanhouwa, Medical Director Information Services, Swedish Medical Center, Seattle, WA and Andy Davidson, Director, FCG present a case study detailing the tremendous hard and soft dollar value generated […]

SI Overview Teleconference

October 20, 2004 at 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing available information, ensuring that you are informed of sessions that are most relevant to you.  Learn […]

Web-based Nurse Staffing: St. Peters Case Study and ROI

October 20, 2004 at 1:00 pm - 2:00 pm CDT

Chris McCarthy, VP Human Resources, St. Peter’s, Albany, New York, reviews the ROI on their implementation of a web based self staffing system and how they achieved the results.  Registrants […]

EHR Trends and Usage: MRI Survey Results

October 21, 2004 at 1:00 pm - 2:00 pm CDT

HOSTED JOINTLY WITH HIMSS – Jeff Blair, VP, The Medical Records Institute, provides his third annual review for SI Members of this significant research study.  The Survey reveals insights into […]

Developing and Implementing Privacy Policies

October 25, 2004 at 1:00 pm - 2:00 pm CDT

O.J. Wolanyk, CIO, Memorial Health System, facilitates an open discussion on the issues involved in implementing enhanced privacy policies relating to caregiver’s use of EMR’s.

CHRISTUS Health on Wireless Clinician Tools

October 26, 2004 at 1:00 pm - 2:00 pm CDT

HOSTED JOINTLY WITH HIMSS – Dr. Derrick Nelson and Cathy Duffy, RN, BSN, Manager, Clinical Applications, review the mobile computing platform implemented at CHRISTUS Spohn Hospital, Corpus Christi, TX.  The […]

Managing the Alert Process at New York-Presbyterian Hospital

October 28, 2004 at 1:00 pm - 2:00 pm CDT

Gilad Kuperman, MD, PhD, Director, Quality Informatics, New York-Presbyterian Hospital, describes the processes being implemented at NYPH to manage quality and efficiency-oriented alerts in their vendor-based CPOE application. Dr. Kuperman […]

Managing Benefits Measurement and Realization

October 29, 2004 at 1:00 pm - 2:00 pm CDT

Mary Trimmer, Trinity Health, Novi, MI, Sharon Henry, Allina Hospitals and Clinics, Minneapolis, Margaret Bearss, Piedmont Hospital, Atlanta, and Sharon Young, Cedars Sinai, Los Angeles, present overviews of each organization’s […]

HealthTech’s Molly Coye and CIO Tim Zoph on new facility planning: IT Considerations

November 1, 2004 at 1:00 pm - 2:00 pm CST

Molly Coye, MD, MPH, CEO, HealthTech, and Ravi Nemana, HealthTech’s Senior Advisor for IT, represent the San Francisco based non-profit research and education organization that develops healthcare technology forecasts for […]

Supplies at a Crossroads With Operating Costs: Using the Web as a Supply Chain Management Tool

November 5, 2004 at 1:00 pm - 2:00 pm CST

Robert Majors, director of materials management at Bloomington Hospital and Healthcare System, speaks about the importance of adopting Web-based supply chain management solutions as part of an overall strategy to […]

Human Factors Considerations in Developing and Implementing an Automated Medical Record System

November 9, 2004 at 1:00 pm - 2:00 pm CST

Kathleen A. Harder, Ph.D. and John R. Bloomfield, Ph.D., University of Minnesota, describe important elements that should be considered when developing and implementing a system-wide automated medical record (AMR) system. […]

Web-based Nurse Staffing: St. Peters Case Study and ROI

November 10, 2004 at 1:00 pm - 2:00 pm CST

Kathy Brodbeck, VP Operations, St. Peter’s, Albany, New York, reviews the ROI on their implementation of a web based self staffing system and how they achieved the results.  Registrants will […]

CPOE Readiness in US Hospitals

November 15, 2004 at 1:00 pm - 2:00 pm CST

David Classen, MD, VP, FCG, and advisor to Leapfrog Group, JCAHO, and the IOM, presents the results from his analysis of over 50 CPOE Readiness Assessments conducted over the last […]

Sisters of Mercy Bar Code Implementation

November 16, 2004 at 1:00 pm - 2:00 pm CST

Shannon Sock, Vice President, Healthcare Solutions, and Rick Cowan, MS, MBA, RPH, Executive Director, Clinical Departments Genesis Initiative, Sisters of Mercy Health System, Chesterfield, MO, review a broad based initiative […]

Blended Shore’ Models for Healthcare IT Sourcing

November 18, 2004 at 1:00 pm - 2:00 pm CST

Skip Lemon, VP, and Jim Kuhn and Dan Coate, Directors, FCG, review evidence suggesting that certain applications and functions may well be done offshore, when blended with internal resources and […]

Physician IT Leaders: A New Era

December 1, 2004 at 1:00 pm - 2:00 pm CST

Two physician IT leaders present and discuss the evolving role of executive level physicians involved with clinical information system projects, whether that role is defined as Medical Director of Information […]

P4P: The California Experience

December 7, 2004 at 1:00 pm - 2:00 pm CST

Tom Williams, Vice President, Integrated Healthcare Association (IHA), presents an update on the statewide California pay for performance initiative. This program includes participation of six major health plans, 200 physician […]

Restructuring to Enhance Long-term Growth: Leveraging Outsourcing to Improve Performance

December 14, 2004 at 1:00 pm - 2:00 pm CST

Many hospitals consider operational restructuring with the hope of ultimately creating a stronger company with enhanced potential for long-term growth. As hospitals struggle with economic and market pressures, they must […]

Six Sigma and the Bottom Line at Mt. Carmel

December 15, 2004 at 1:00 pm - 2:00 pm CST

J. Jeffrey Burnich, M.D., Chief Quality Officer and Six Sigma Executive Leader at Mt. Carmel Health System, Columbus OH, reviews one of the most advanced Six Sigma programs in healthcare: […]