2004 Teleconferences

Status of CPOE in Community Hospitals

February 9, 2004 @ 1:00 pm - 2:00 pm CST

Dr. David Classen, Vice President, FCG, and advisor to the IOM, Leapfrog Group and JCAHO, reviews his research and his personal observations on the status of this initiative in non-academic, research settings.

Geisinger on Learning Management Systems: Needs Assessment and Selection

February 10, 2004 @ 1:00 pm - 2:00 pm CST

Jack Latshaw, Manager of Technology Education Services, Geisinger Health System, Danville, PA, presents their needs assessment and vendor selection approach for a Learning Management System. He describes how the learning/training needs of the entire organization are taken into account and how professional, departmental, and regulatory requirements are met with the adoption of an enterprise strategy.

Healthcare IT Operations and Products Resource Guide: HIMSS Solution Toolkit

February 12, 2004 @ 1:00 pm - 2:00 pm CST

Learn how HIMSS Solutions Toolkit provides valuable healthcare IT industry research for a fraction of the price of traditional market research services. Sach Diwan, Director, Internet Product Development, at HIMSS, leads the discussion.

HIMSS Solution Toolkit

February 14, 2004 @ 1:00 pm - 2:00 pm CST

Learn how HIMSS Solutions Toolkit provides valuable healthcare IT industry research for a fraction of the price of traditional market research services.

IOM Findings: Implications for Nursing

March 1, 2004 @ 1:00 pm - 2:00 pm CST

Carol Ann Cavouras and ChrysMarie Suby, Labor Management Institute.

Partners Signature Initiatives

March 3, 2004 @ 1:00 pm - 2:00 pm CST

Dr. Thomas Lee, MD, Medical Director, Partners HealthCare Physician Network, Partners HealthCare, Boston, MA, will present Partners major objectives for funding the infrastructure that will increase overall system value. He will cover the strategic imperative, and review the five resulting funded initiatives: information system infrastructure, patient safety, quality metrics, disease management, and trend management.

Ambulatory ADE’s: Research Data and Opportunities for Prevention

March 4, 2004 @ 1:00 pm - 2:00 pm CST

Dr. Tejal K. Gandhi, M.D. M.P.H., Director of Patient Safety-Brigham and Women’s Hospital, Partners HealthCare System, Inc., Boston MA, reviews her NEJM published research study. She will describe the study data on 661 patients demonstrating the occurrence of ADE’s, and the severity, preventability, and causes. Dr. Gandhi will also discuss other significant ambulatory patient safety […]

Customer Service: Using Technology to Support Award Winning Improvement

March 8, 2004 @ 1:00 pm - 2:00 pm CST

George Miller, CEO, Provena St. Mary’s Hospital, Kankakee, IL, and his team review the exciting results they achieved in customer service improvements, and the role of technologies in their strategy.

Customer Service: Award Winning Healthcare in the Age of the Mature Consumer

March 8, 2004 @ 1:00 pm - 2:00 pm CST

George Miller, CEO, Provena St. Mary’s Hospital, Kankakee, IL, describes the changing demographics in America, and how healthcare organizations can design customer service to meet new consumer needs and gain competitive advantage. He reviews the exciting results achieved in customer service improvements, and the role of technologies in their strategy.

Six Sigma Revenue Cycle Results at CHRISTUS Health

March 10, 2004 @ 1:00 pm - 2:00 pm CST

Gary Prala, Team Leader at CHRISTUS Health, Dallas, TX, will describe their approach to “Service Sigma”: a common, portable approach that is sustainable by people and technology. He will review results from the 12 hospitals using the redesigned process, including one teaching, one suburban and one rural facility, all with significant bottom line results.

Performance Metrics: Measuring IT Impact on Operations

March 18, 2004 @ 1:00 pm - 2:00 pm CST

Tom Wegert and Erica Drazen, Vice Presidents, First Consulting Group, review operational performance metrics and the use of these metrics in client organizations. We want to determine how many SI members would be interested in creating/collecting a common core set of metrics for the purpose of benchmarking and sharing best practices via an ongoing series […]

Status of CPOE in Community Hospitals

March 19, 2004 @ 1:00 pm - 2:00 pm CST

Dr. David Classen, Vice President, FCG, Associate Professor at University of Utah, and advisor to the IOM, Leapfrog Group and JCAHO, reviews his research and his personal observations on the status of this initiative in non-academic, research settings.

Patient-Focused Smart Card Results

March 25, 2004 @ 1:00 pm - 2:00 pm CST

Dan Dietrich, MD, a family practice physician at Elmwood Family Care Clinic, Alegent Health, Omaha, NE; and Henry Zach, President, Health Data Card (HDC), discuss the results of a clinical study of 500+ patients using smart cards holding comprehensive healthcare data (demographics, insurance, immunizations, allergies, medications and next of kin). Data is secure, updateable by […]

Supply Chain Savings; Premier Health Partners Case Study

April 7, 2004 @ 1:00 pm - 2:00 pm CDT

The supply chain, which represents a third of a hospital’s budget, presents enormous opportunities to reduce costs and increase efficiencies. In today’s environment, evaluating ROI of implemented supply chain technologies is not only a good idea, its imperative to a hospital’s financial success. Join Judy Rowe, Neoforma Vice President of Customer Success, and Jeff Solarek, […]

CPOE Utilization Rates: Developing a Common Definition

April 7, 2004 @ 1:00 pm - 2:00 pm CDT

David W. Bates, MD, MSc, and Chief, General Medicine Division, Brigham and Women’s Hospital, Medical Director, Clinical and Quality Analysis, Partners HealthCare System, Inc., Professor of Medicine, Harvard Medical School and Chair, CPOE Advisory Group, Leapfrog Group, and Barbara Rudolph, PhD, Director, Leaps and Measures, Leapfrog Group, will host a discussion regarding potential standards for […]

Allina on Transforming the Revenue Cycle: A Case Study

April 8, 2004 @ 1:00 pm - 2:00 pm CDT

Tom Gavinski, Vice President, Allina Revenue Cycle, Allina Hospitals and Clinics, Minneapolis, MN, presents their revenue cycle transformation work and the dramatic bottom line results achieved.

ICU Medication Reconciliation

April 20, 2004 @ 1:00 pm - 2:00 pm CDT

Wayne Sparkes, Senior Project Administrator, Center for Innovation in Quality Patient Care, Johns Hopkins University School of Medicine and Hospital, Baltimore, MD, describes Hopkins’ Comprehensive Unit-based Safety Program. CUSP provides the framework for projects focused on patient safety and enhances the understanding and development of a culture of safety. Specifically he reviews the ICU Medication […]

SI Overview Teleconference

April 21, 2004 @ 1:00 pm - 2:00 pm CDT

In a thirty to forty-five minute teleconference you’ll find out how to utilize information available to your organization, how to ensure that you are informed of teleconference sessions that are most relevant to you, learn who should participate in what sessions and how to get them involved, and how to have input into the development […]

Options for Procuring Software and IT Services

April 22, 2004 @ 1:00 pm - 2:00 pm CDT

James W. Noga, CIO, Massachusetts General Hospital and the Massachusetts General Physicians Organization, Partners HealthCare, Boston MA, reviews his published work on the risks and benefits of different approaches to procurement of IT and IT services.

Innovations in Nurse Staffing

April 27, 2004 @ 1:00 pm - 2:00 pm CDT

Chris McCarthy, Human Resources, and Philip Kahn, CIO, St. Peter’s Health Care Services, Albany, New York, and Erica Drazen, VP, First Consulting Group, Long Beach, CA, present the web-based self-staffing tool that has been in place at St. Peter’s for over 2 years, and the significant bottom line impact that it has had on satisfaction, […]

The IT Business Case: Promises and Pitfalls

April 29, 2004 @ 1:00 pm - 2:00 pm CDT

Bruce Bowers, Director, First Consulting Group, Long Beach, CA, offers perspectives on the current state of the IT Business Case for clinical systems. Topics will include Business Case modeling and use of the Business Case as a tool to guide successful deployment. Bowers will describe the ideal business case for advanced clinical systems, as well […]

IT and Nursing Collaboration: Critical to Sustaining High Quality Nursing Practice

May 6, 2004 @ 1:00 pm - 2:00 pm CDT

Cindy Spurr, MBA, RN,C, FHIMSS, Corporate Director, Clinical Systems Management, Partners HealthCare System, Boston, MA, describes how the PHS Chief Nurse Council (CNC) works with Information Systems leadership to outline how IT can support nursing to assure the highest quality, safe patient care. The CNC, comprised of Chief Nurses from each PHS entity, works to […]

Lean Manufacturing: Applications in Healthcare

May 11, 2004 @ 1:00 pm - 2:00 pm CDT

Janice M. Whitehouse, Director, Community Healthcare Initiatives, General Motors, provides an overview of this methodology, its use and results within GM, and the GM supported initiative to bring Lean Manufacturing tools and methodologies to healthcare providers. Jan leads community initiatives and manages Lean Implementation workshops that help providers eliminate waste and redundancies, standardize processes, and […]

The Road to the Future – IT Strategy in 2004 and Beyond

May 13, 2004 @ 1:00 pm - 2:00 pm CDT

Pete Smith, VP, First Consulting Group, reviews today’s approach to IT strategy and planning, the key drivers for a new approach, pros and cons as compared to traditional IT planning, and some case study examples, lessons learned and success factors. Discussion includes strategies for building on current architecture, maximizing value of IT deployment, and the […]

SI Overview Teleconference

May 19, 2004 @ 1:00 pm - 2:00 pm CDT

In a thirty to forty-five minute teleconference you’ll find out how to utilize information available to your organization, how to ensure that you are informed of teleconference sessions that are most relevant to you, learn who should participate in what sessions and how to get them involved, and how to have input into the development […]

Tools for Monitoring Progress Toward IOM Recommended Nursing Practices

May 24, 2004 @ 1:00 pm - 2:00 pm CDT

Carol Ann Cavouras and ChrysMarie Suby, Principals, Labor Management Institute, offer a follow up to their March 1 presentation: “IOM Implications for Nursing”. They discuss how to assess your operational structure and work processes to achieve a safer patient and staff environment for the delivery of care. The focus is on workforce assessment tools driven […]

SI Overview Teleconference

May 26, 2004 @ 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing the information that’s already available, ensuring that you are informed of sessions that are most relevant to you. Learn who should participate in what sessions and how to get them involved, and how you can have input into the development of […]

Supply Chain: Cost Savings and Operational Efficiencies at Advocate

May 27, 2004 @ 1:00 pm - 2:00 pm CDT

Jon Bruss, Vice President, Supply Chain Management, Advocate Health Care, Oak Brook, IL. Faced with many of the common challenges of a large, growth-oriented healthcare system, Advocate undertook a major initiative to reduce supply chain costs by $30 million over an 18-month period. Jon Bruss provides a case study on the initiative, highlighting the combination […]

From Staff Scheduling Software Project to Workforce Utilization Business Reform

June 8, 2004 @ 1:00 pm - 2:00 pm CDT

Tracey McCosker, CFO and General Manager of CARE Network Division, and Keith Drinkwater, Project Manager of Staffing Service Project, both from Hunter Health, Australia, and Roxanne Harms, Cumulus Corporate Coaching, review their strategic initiative in workforce management. What started as a desire to buy a new staff scheduling system has turned into a top strategic […]

Managing Clinical Content – Where are we headed?

June 9, 2004 @ 1:00 pm - 2:00 pm CDT

Scott Weingarten, MD, Director of Health Services Research at Cedars Sinai Medical Center, CEO, Zynx Health, and Clinical Professor of Medicine at UCLA, reviews the state of the clinical content market and shares his views on benefits and challenges, as well as the future direction for both IT applications and providers who use them.

Desktop Replacement: an Approach to Reducing Cost, Improving Access to Data, and Enabling Clinician Mobility

June 10, 2004 @ 1:00 pm - 2:00 pm CDT

Chris Fries, Solutions Business Management and Planning, Hewlett Packard, outlines an alternative desktop architecture that lowers desktop total cost of ownership (TCO) while raising levels of security, service quality/reliability, and ease of management. The new architecture centralizes desktop computing and storage resources into easily managed and highly secure data centers, while providing end users with […]

SI Overview Teleconference

June 15, 2004 @ 1:00 pm - 2:00 pm CDT

In a thirty to forty-five minute teleconference you’ll find out how to utilize information available to your organization, how to ensure that you are informed of teleconference sessions that are most relevant to you, learn who should participate in what sessions and how to get them involved, and how to have input into the development […]

SI Overview Teleconference

June 15, 2004 @ 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing the information that’s already available, ensuring that you are informed of sessions that are most relevant to you. Learn who should participate in what sessions and how to get them involved, and how you can have input into the development of […]

Massachusetts Technology Collaborative Implements CPOE in Massachusetts Hospitals

June 16, 2004 @ 1:00 pm - 2:00 pm CDT

Mitch Adams, Executive Director of the Massachusetts Technology Collaborative, Boston, MA, describes a unique program in which providers, payers and employers are working together to re-engineer reimbursement mechanisms so that providers will share in the savings attributable to the use of CPOE. The program will fund CPOE for all hospitals in the state as a […]

What Every Healthcare Executive Should Know About Supply Chain Management

June 24, 2004 @ 1:00 pm - 2:00 pm CDT

Dan Sougstad, Healthcare Product Manager, Lawson Software, St. Paul, MN

Wisconsin’s Checkpoint Delivers Data on WI Providers

June 29, 2004 @ 1:00 pm - 2:00 pm CDT

Dana Richardson, Vice President, Quality Initiatives, Wisconsin Hospital Association, reviews the WHA “Checkpoint” program. This voluntary reporting initiative provides consumers, employers, insurers and providers with valid, timely information on the quality and safety of care. CheckPoint provides reliable data on five error prevention goals and ten interventions that medical experts agree should be taken to […]

The Michiana Health Information Network

July 13, 2004 @ 1:00 pm - 2:00 pm CDT

Jay McCutcheon, Robert J. Flanagan, CEO, MHIN, and Dr. Alan Snell, Family Practice physician and Director of Clinical and Community Informatics, St. Joseph Regional Medical Center, South Bend, IN, review the dramatic results from a collaboration among physicians that has resulted in a common medical record for regional patients.

Establishing Clinical Informatics Approaches in Non-Academic Medical Centers

July 13, 2004 @ 1:00 pm - 2:00 pm CDT

Dr. Bill McClatchey, Chief Medical Information Officer, Piedmont Health System, Atlanta, GA, facilitates a discussion to uncover various organizational approaches to using informatics and technologies to improve patient safety. Topics include the types of resources and skills needed, the reporting relationship/s of informatics professionals and the pros and cons of the alternatives, training and other […]

SI Overview Teleconference

July 14, 2004 @ 1:00 pm - 2:00 pm CDT

In a thirty to forty-five minute teleconference you’ll find out how to utilize information available to your organization, how to ensure that you are informed of teleconference sessions that are most relevant to you, learn who should participate in what sessions and how to get them involved, and how to have input into the development […]

Patient Station: Memorial Hermann Gives Patients Access to Technology

July 15, 2004 @ 1:00 pm - 2:00 pm CDT

David Bradshaw, CIO at Memorial Hermann Health System, Houston, TX, presents the MHHS program that offers patients education and communication technologies that also interface with the hospital clinical information systems for point of care use by clinicians. Both care delivery services and for-fee patient options are available on the bedside devices.

Improving Patient Flow at Allina Healthcare and Sutter Health

July 19, 2004 @ 1:00 pm - 2:00 pm CDT

Jackie Jensen, Director, Patient Flow Management, United Hospital, Allina Hospitals and Clinics, and Linda Hancock, Sutter Health, Sacramento, CA, each present their approach to improving Patient Flow through the use of technology that supports process redesign.

Milstein on Pay for Performance and Leapfrog IT Standards

July 20, 2004 @ 1:00 pm - 2:00 pm CDT

Dr. Arnold Milstein, Mercer Consulting and CMO for The Leapfrog Group, describes the future direction of P4P overall, and specifically the role of the Leapfrog Group’s proposed IT standards.

CHRISTUS Health Implements Wireless Clinician Tools

July 27, 2004 @ 1:00 pm - 2:00 pm CDT

Dr. Derrick Nelson and Cathy Duffy, RN, BSN, Manager, Clinical Applications, review the mobile computing platform implemented at CHRISTUS Spohn Hospital, Corpus Christi, TX. The solution provides mobile software that gives clinicians wireless access to the hospital’s MEDITECH patient information system through a portfolio of clinical results and charge capture applications, available on a PDA, […]

Wireless Nursing Communication Improves Efficiency and Patient Satisfaction

July 29, 2004 @ 1:00 pm - 2:00 pm CDT

Bill Greskovich, Vice President for Operations and CIO, St. Agnes HealthCare, Baltimore, MD, provides an overview of the wireless tools that were implemented to improve nursing communication, reduce noise levels, streamline workflow, and enhance collaboration. Financial impact metrics are also covered.

SI Overview Teleconference

August 2, 2004 @ 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing available information, ensuring that you are informed of sessions that are most relevant to you. Learn who should participate in what sessions and how to get them involved, and how you can have input into the development of our programs.

Clinical Decision Support Implementers Guide

August 4, 2004 @ 1:00 pm - 2:00 pm CDT

Jonathan Teich, MD, PhD, CMO, HealthVision, and Assistant Professor of Medicine at Harvard University, Boston, MA and Jerome Osheroff, MD, FACP, Chief Clinical Informatics Officer, Thomson MICROMEDEX; Adjunct Assistant Professor of Medicine, University of Pennsylvania, review their recently published CDS guidebook which provides a detailed approach for goal setting, inventorying, selecting interventions, validating the program, […]

Evidence-based Medicine: A Tool for Physicians AND Patients to Improve Quality and Reduce Costs

August 10, 2004 @ 1:00 pm - 2:00 pm CDT

Bill Reece, CEO HealthGate Data Corp. and Paul Keckley, Director, Vanderbilt University Center for Evidence Based Medicine, present the value of evidence-based clinical guidelines as a tool for both physicians and patients to improve the quality of care and reduce costs. They describe an Oklahoma network of 4,500 doctors and 120 hospitals and its program […]

Trinity Health: Clinical Repository Helps Win NCQHC Award

August 23, 2004 @ 1:00 pm - 2:00 pm CDT

Paul Conlon, VP for Clinical Quality and Patient Safety, Trinity Health, Novi, MI, provides an overview of the system wide approach to deploying best practices, emphasizing the clinical IT tools that support this process (I2S2). As the winner of the National Committee for Quality Health Care’s 2004 Annual Award, I2S2 helped Trinity demonstrate outstanding performance […]

Measuring IT Impact on Operations

August 25, 2004 @ 1:00 pm - 2:00 pm CDT

Pat Wise, Director EHR Initiative, HIMSS, and Doug Thompson, Senior Manager, FCG, present draft metrics and definitions for use in the upcoming IT Value Benchmarking project.  SI members are encouraged to participate in this important call to provide feedback on overall content as well as individual metrics and their definitions so that the ultimate benchmarking […]

e-ICU Implementation at Memorial Hermann: A Change Management Case Study

August 26, 2004 @ 1:00 pm - 2:00 pm CDT

Hugh Gilmore, MD, VP & Chief Quality Officer, and Liza Weavind, MD, Medical Director, and Janine Mazabob, Clinical Operations Director, both of Memorial Hermann eICU Advantage initiative, Memorial Hermann Health System, Houston, TX, review the MHHS e-ICU implementation with an emphasis on change management issues and results related to this significant process redesign initiative. They […]

The Fourth Leap: Early Returns, Scoring, and Future Direction

September 14, 2004 @ 1:00 pm - 2:00 pm CDT

Barbara Rudolph, PhD, Director, Leaps and Measures, The Leapfrog Group, Washington DC, and Chuck Denham, MD, Advisor to the Leapfrog Group and Chairman, Texas Medical Institute of Technology, Austin, TX, present and discuss the results from hospital submissions to Leapfrog Group on the Fourth Leap:  implementing NQF Safe Practices. The scoring process and any anticipated […]

Six Sigma Results at Motorola

September 15, 2004 @ 1:00 pm - 2:00 pm CDT

Christine Cantarino, Senior Director of Operations and Digital Six Sigma, Wireless Systems Division, Motorola, presents examples of Six Sigma applications in non-manufacturing environments. 

SI Overview Teleconference

September 20, 2004 @ 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing the information that’s already available, ensuring that you are informed of sessions that are most relevant to you. Learn who should participate in what sessions and how to get them involved, and how you can have input into the development of […]

Six Sigma Results at Motorola

September 22, 2004 @ 1:00 pm - 2:00 pm CDT

Christine Cantarino, Senior Director of Operations and Digital Six Sigma, Wireless Systems Division, Motorola, presents examples of Six Sigma applications in non-manufacturing environments.

Patients and clinicians: joint owners of a fully transparent, electronic medical record

September 23, 2004 @ 1:00 pm - 2:00 pm CDT

Tom Delbanco, MD, is a nationally recognized and published primary care internist who is exploring the use of the EMR to support ambulatory care. He is the Koplow-Tullis Professor of General Medicine and Primary Care at Harvard Medical School and is the founder of the Division of General Medicine and Primary Care at Beth Israel […]

Knowledge Management: A Collaboration Among SI Members

September 27, 2004 @ 1:00 pm - 2:00 pm CDT

Shelli Williamson, Executive Director, SI, and Janet Guptill, President, KM at Work, will describe a collaborative project to support your KM initiatives, specifically designed for healthcare provider organizations.  The project is based on feedback from SI members and will be an optional program for those who choose to subscribe.  In Phase I, the collaboration will […]

The Clinical Portal – A Powerful Means to Leverage Your Current Healthcare Information Systems Environment

October 14, 2004 @ 1:00 pm - 2:00 pm CDT

Dr. Meera Kanhouwa, Medical Director Information Services, Swedish Medical Center, Seattle, WA and Andy Davidson, Director, FCG present a case study detailing the tremendous hard and soft dollar value generated through the implementation of a clinical portal.  For almost 2 years, Swedish has used a clinical portal to aggregate data from 19 disparate applications across […]

SI Overview Teleconference

October 20, 2004 @ 1:00 pm - 2:00 pm CDT

Learn how to make the most of your organization’s membership in SI by utilizing available information, ensuring that you are informed of sessions that are most relevant to you.  Learn who should participate in what sessions and how to get them involved, and how you can have input into the development of our programs.

Web-based Nurse Staffing: St. Peters Case Study and ROI

October 20, 2004 @ 1:00 pm - 2:00 pm CDT

Chris McCarthy, VP Human Resources, St. Peter’s, Albany, New York, reviews the ROI on their implementation of a web based self staffing system and how they achieved the results.  Registrants will receive an “ROI Estimating Tool” in advance so that you can attend the call and address questions specific to your own organization’s estimated ROI […]

EHR Trends and Usage: MRI Survey Results

October 21, 2004 @ 1:00 pm - 2:00 pm CDT

HOSTED JOINTLY WITH HIMSS – Jeff Blair, VP, The Medical Records Institute, provides his third annual review for SI Members of this significant research study.  The Survey reveals insights into motivations, applications being implemented, IT platforms, configurations for different environments, data capture methods, barriers, and mobile/Wireless applications and issues.   A review of the data, Jeff’s […]

Developing and Implementing Privacy Policies

October 25, 2004 @ 1:00 pm - 2:00 pm CDT

O.J. Wolanyk, CIO, Memorial Health System, facilitates an open discussion on the issues involved in implementing enhanced privacy policies relating to caregiver’s use of EMR’s.

CHRISTUS Health on Wireless Clinician Tools

October 26, 2004 @ 1:00 pm - 2:00 pm CDT

HOSTED JOINTLY WITH HIMSS – Dr. Derrick Nelson and Cathy Duffy, RN, BSN, Manager, Clinical Applications, review the mobile computing platform implemented at CHRISTUS Spohn Hospital, Corpus Christi, TX.  The solution provides mobile software that gives clinicians wireless access to the hospital’s patient information system through a portfolio of clinical results and charge capture applications, […]

Managing the Alert Process at New York-Presbyterian Hospital

October 28, 2004 @ 1:00 pm - 2:00 pm CDT

Gilad Kuperman, MD, PhD, Director, Quality Informatics, New York-Presbyterian Hospital, describes the processes being implemented at NYPH to manage quality and efficiency-oriented alerts in their vendor-based CPOE application. Dr. Kuperman will describe the governance models and processes being used to create new alerts as well as to maintain existing alerts.

Managing Benefits Measurement and Realization

October 29, 2004 @ 1:00 pm - 2:00 pm CDT

Mary Trimmer, Trinity Health, Novi, MI, Sharon Henry, Allina Hospitals and Clinics, Minneapolis, Margaret Bearss, Piedmont Hospital, Atlanta, and Sharon Young, Cedars Sinai, Los Angeles, present overviews of each organization’s approach to measuring the operational impact of IT and the integrated process redesign.  Drivers, measures, governance, roles, incentives, and results to date are reviewed.

HealthTech’s Molly Coye and CIO Tim Zoph on new facility planning: IT Considerations

November 1, 2004 @ 1:00 pm - 2:00 pm CST

Molly Coye, MD, MPH, CEO, HealthTech, and Ravi Nemana, HealthTech’s Senior Advisor for IT, represent the San Francisco based non-profit research and education organization that develops healthcare technology forecasts for advancing the use of new technologies to improve health.  HealthTech’s objective, comprehensive research covers 30 categories of technology in pharmaceuticals, biotechnology, medical devices, and information […]

Supplies at a Crossroads With Operating Costs: Using the Web as a Supply Chain Management Tool

November 5, 2004 @ 1:00 pm - 2:00 pm CST

Robert Majors, director of materials management at Bloomington Hospital and Healthcare System, speaks about the importance of adopting Web-based supply chain management solutions as part of an overall strategy to manage hospital costs.  Majors focuses on opportunities for materials managers to make strategic contributions to the financial health of the hospital by seizing control of […]

Human Factors Considerations in Developing and Implementing an Automated Medical Record System

November 9, 2004 @ 1:00 pm - 2:00 pm CST

Kathleen A. Harder, Ph.D. and John R. Bloomfield, Ph.D., University of Minnesota, describe important elements that should be considered when developing and implementing a system-wide automated medical record (AMR) system. They are currently addressing these elements with SI member Allina Hospitals and Clinics, MN. Harder and Bloomfield discuss computer-user interface issues such as information display, […]

Web-based Nurse Staffing: St. Peters Case Study and ROI

November 10, 2004 @ 1:00 pm - 2:00 pm CST

Kathy Brodbeck, VP Operations, St. Peter’s, Albany, New York, reviews the ROI on their implementation of a web based self staffing system and how they achieved the results.  Registrants will receive an “ROI Estimating Tool” in advance so that you can attend the call and address questions specific to your own organization’s estimated ROI if […]

CPOE Readiness in US Hospitals

November 15, 2004 @ 1:00 pm - 2:00 pm CST

David Classen, MD, VP, FCG, and advisor to Leapfrog Group, JCAHO, and the IOM, presents the results from his analysis of over 50 CPOE Readiness Assessments conducted over the last 2 years.  Success factors and enablers will be reviewed, including governance, organizational support structures, and staffing, the pros and cons of various implementation approaches, physician […]

Sisters of Mercy Bar Code Implementation

November 16, 2004 @ 1:00 pm - 2:00 pm CST

Shannon Sock, Vice President, Healthcare Solutions, and Rick Cowan, MS, MBA, RPH, Executive Director, Clinical Departments Genesis Initiative, Sisters of Mercy Health System, Chesterfield, MO, review a broad based initiative in Patient Safety that integrates with Pharmacy and other aspects of Supply Chain management. Bar Code technology provides the technical infrastructure for this strategic project. […]

Blended Shore’ Models for Healthcare IT Sourcing

November 18, 2004 @ 1:00 pm - 2:00 pm CST

Skip Lemon, VP, and Jim Kuhn and Dan Coate, Directors, FCG, review evidence suggesting that certain applications and functions may well be done offshore, when blended with internal resources and management oversight. Lessons learned and best practices from project teams that include resources from Asia and case studies exemplifying how these “blended shore” models are […]

Physician IT Leaders: A New Era

December 1, 2004 @ 1:00 pm - 2:00 pm CST

Two physician IT leaders present and discuss the evolving role of executive level physicians involved with clinical information system projects, whether that role is defined as Medical Director of Information Systems, Chief Medical Information Officer, Vice President of Clinical Informatics or other related management positions.  They will describe the drivers and expected results for this […]

P4P: The California Experience

December 7, 2004 @ 1:00 pm - 2:00 pm CST

Tom Williams, Vice President, Integrated Healthcare Association (IHA), presents an update on the statewide California pay for performance initiative. This program includes participation of six major health plans, 200 physician organizations and covers a population of almost 7 million commercial HMO members. Results from the first measurement year (2003) are discussed and overall program results […]

Restructuring to Enhance Long-term Growth: Leveraging Outsourcing to Improve Performance

December 14, 2004 @ 1:00 pm - 2:00 pm CST

Many hospitals consider operational restructuring with the hope of ultimately creating a stronger company with enhanced potential for long-term growth. As hospitals struggle with economic and market pressures, they must find innovative ways to manage a successful turnaround. Join us and special guest, Barry Fowler, CFO at The Regional Medical Center at Memphis (The MED), […]

Six Sigma and the Bottom Line at Mt. Carmel

December 15, 2004 @ 1:00 pm - 2:00 pm CST

J. Jeffrey Burnich, M.D., Chief Quality Officer and Six Sigma Executive Leader at Mt. Carmel Health System, Columbus OH, reviews one of the most advanced Six Sigma programs in healthcare: over 450 completed projects have returned $50 million. He describes Mt. Carmel’s approach to project prioritization and selection and their strategy for delivering bottom line […]