Scottsdale Institute

Mark R. Anderson, FHIMSS, CPHIMS, and CEO, AC Group, describes downtime and it’s cost and impact as an important factor for every healthcare organization. Healthcare CIO’s must ensure that downtime is minimized through close system management and by working closely with each technology vendor. He provides guidelines for signing new contracts, and selecting vendors based […]

Robert Mandel, MD, CMO, Blue Cross Blue Shield of Massachusetts, reviews two large collaborative efforts to promote the adoption of technology by providers to improve the quality and efficiency of healthcare delivery in Massachusetts. The eRx Collaborative is entering its second year promoting the adoption of e-prescribing technology. With over 1000 prescribers already deployed and […]

Jon Burns, Regional CIO, Cleveland Clinic, Cleveland, OH

CO-HOSTED WITH HIMSS: Mike Davis, Executive Vice President, HIMSS Analytics, reviews the current status of the clinical systems application environment of US hospitals, and initiatives that hospitals have undertaken to position their organizations for an electronic medical record. Dave Garets, CEO, HIMSS Analytics, facilitates open discussions following the market review.

Scott Weingarten, CEO, Zynx Health, Los Angeles. Engaging physicians and assuring their support might be the most critical issue related to the success of CPOE, EMR, quality improvement, and patient safety initiatives. When physicians are “on board,” success is much more probable. Conversely, physician resistance has led to a number of CPOE, HCIT, and other […]

Alberto Kywi, CIO, Cottage Health System, Santa Barbara, reviews application integration using single sign-on and context management technologies, including tactics for improving workflow and reducing computer interaction time to achieve successful adoption.  He also shares the success metrics for both business and caregiver stakeholders, and explains reporting successes and challenges.  A pre and post study […]

Mary Finlay, Deputy CIO, Partners HealthCare, Boston, Gayle Simkin, CIO, and Nancy Staggers, RN, PhD, CHW, San Francisco, Rich Pollack, interim CIO, Clarian Health, Indianapolis, and George Brenckle, CIO, University of Pennsylvania Health System, Philadelphia, conduct a 2 part panel discussion on the impact of clinical system downtime and successful management practices. Part I includes […]

Jim Anzeveno, CIO, Faulkner Hospital, Boston, has brought the hospital through a complete transformation to CPOE. He describes the challenges, success factors and lessons learned. Jim also reviews the differences in implementation approach for a community hospital vs. an academic medical center, and emphasizes the importance of efforts geared to supporting non-employed physicians.

Zynx Health, Los Angeles.

Tom Smith, CIO, ENH, describes their unique three year journey to a fully integrated inpatient and ambulatory EHR, and discusses success factors and lessons learned including the integration of non-employed physician practices.

Mary Finlay, Deputy CIO, Partners HealthCare, Boston, Gayle Simkin, CIO, and Nancy Staggers, RN, PhD, CHW, San Francisco, Rich Pollack, interim CIO, Clarian Health, Indianapolis, and George Brenckle, CIO, University of Pennsylvania Health System, Philadelphia, conduct a 2 part panel discussion on the impact of clinical system downtime and successful management practices. Part I includes […]

Bill Dwyer, Senior Vice President and Jeff James, Engineering Project Manager, Cerner Corporation, Kansas City, MO, present the results achieved using HealthSentry, an exciting regional pilot in disease detection and management. They will describe the rapid deployment and valuable results delivered to the public health and provider communities. A peer reviewed journal article shows the […]

Kate Peterson & Rebecca Ormsby, Usability Specialists, MasterCard International, O’Fallon, MO, describe how in 2002, Express Scripts – – a large pharmacy benefits management (PBM) company — turned to this usability services group to test how its Web-based member portal could be made easier to use. A year later, after incorporating recommended changes, the Consumer […]

Dr. Daniel Z. Sands, Chief Medical Officer, and Steve Davis, Director of Physician Recruitment and Retention, Zix Corporation, discuss the issues and benefits facing physicians and their office staff when starting e-prescribing initiatives. A case study from Newton-Wellesley Internists will be highlighted. This practice located in Newton, Mass. has seen the value of e-prescribing by […]

John Blair, MD, CEO, Taconic IPA, Fishkill, NY, describes how this large physician practice worked with regional hospitals and labs to overcome competitive culture, data ownership, and physician adoption barriers and develop the HIE.  The result is a vendor neutral portal in which medical records are truly interoperable and which all physicians can access complete […]

Co-hosted with HIMSS – Tim Hearing, VP & Regional CIO, Lori Thielen, Regional Marketing Director, and Kristin King, Regional Web Master reviews a new approach to communication between the hospital, its patients, and their families and friends.  The personal web pages can be used to post news and updates, exchange messages of support, post contact […]

Paul Zurlo and Catherine Eikel, The Leapfrog Group, present this initiative to measure hospital performance along two dimensions – effectiveness and efficiency – and to reward hospitals that demonstrate excellence and / or show sustained improvement along both dimensions simultaneously.  Health plans and Leapfrog members will implement the program as a means to fulfill their […]

Lauren Sabet and Fran Turisco, Emerging Practices Research Group, FCG. Improving patient safety and reducing medication errors are top priorities for hospitals today. One way hospitals have used technology to enabled improved quality and reduce errors is through bar coded medication administration (BCMA) at the point of care.  This discussion will begin with a high […]

Jon Burns, Senior Executive for Information Technology, Cleveland Clinic Foundation, Cleveland.  Partnerships between Clinical and IT professionals are critical in developing and implementing clinical applications that make a difference.  Jon discusses the Cleveland Clinic strategy for the implementation of its EMR, used by 1200 physicians in their daily ambulatory practices, and the EMR implementation in […]

Tim Zoph, CIO, and Dr. Gary Noskin, Infectious Disease, Northwestern Memorial Healthcare, Chicago, describe benefits and results from the implementation of IT applications to support infectious disease management.

Mike Brown, Director of Purchasing, University Health Care System, Augusta, Georgia, Dave Turner, e-Business Consultant, chair of product taxonomy committee for Coalition for Healthcare eStandards, and Joe Arruda, Vice President, Supply Chain Management, Neoforma, Inc., describe how standardizing supply chain data can promote greater awareness of spending patterns, enabling more informed analyses and decision making […]

Jim Cramer, CIO, Scottsdale Healthcare, Scottsdale, AZ, describes the benefits of integrating IT planning and facility design. The high growth plan calls for the use of “shell strategy” construction design which implies planning for IT that will be deployed in phases over an extended period of time. Jim has also taken into account an expected […]

Diana McKensie, Healthcare Practice Leader, Neal, Gerber, Eisenberg, LLP.

Steve Meurer, MBA/MHS, PhD, Executive Director, DeKalb Quality Institute, and Cynthia Adgate Davis, CIO, DeKalb Regional Healthcare System, Decatur, GA. This presentation will argue that improvements driven by many quality departments are rare and the structure of our quality departments in healthcare is directly responsible. Structuring a hospital or health system for improvements using a […]

Dave Garets, CEO, and Mike Davis, EVP, HIMSS Analytics. In July of 2004, HIMSS Analytics acquired the Dorenfest IHDS+ Database(tm) and created the HIMSS AnalyticsSM Database. After making substantial improvements in data quality and comparability, it’s been mined for trends, directions, and guidance for healthcare organizations and IT companies. Dave Garets will discuss the reality […]

Many CIOs are charged with reviewing and negotiating IT contracts. Our speaker, Diana J.P. McKenzie, Chair of the Information Technology Group at Neal Gerber & Eisenberg, Chicago, will share insightful guidance on common issues and solutions that work in healthcare IT contract. Diana’s presentation will focus on practical tips to aid CIOs in creating contacts […]

Julie Creamer, VP, Operations and Quality, Sally Szumlas, RN, MS, Quality Program Director, and Nicole Paulk, Director of Corporate Strategies Northwestern Memorial Hospital, Chicago, present an overview of the quality improvement tools in place at Northwestern Memorial Hospital. Critical success factors for achieving measurable care and safety improvements are discussed, along with highlights and strategies […]

Dr. Dan Bellisimo, Director of Molecular Diagnostics, Blood Center of SE Wisconsin, and Mark Hoffman, PhD, Director, Genomics/Infectious Disease Solution Management, Cerner Corporation. Advances in genomics have created exciting opportunities in healthcare. The Blood Center of Southeastern Wisconsin performs advanced molecular diagnostic tests capable of generating high precision results to support the delivery of patient […]

Phase I Review, session one

Skip Lemon, VP, FCG, reviews various approaches, benefits, risks and results.

David Kibbe, MD, Director, Center for Health Information Technology, American Academy of Family Physicians, Shawnee Mission, KS, and Co-chair, Physicians’ EHR Coalition.

Susan Lorkovic, Alegent Health, Omaha, NE

Mary Reich Cooper, M.D., J.D., Vice President & Chief Quality Officer, NewYork-Presbyterian Hospital. Providing the highest quality of patient care and service is a key strategic initiative at NewYork-Presbyterian Hospital. Six Sigma tools have been applied throughout the hospital to enhance this initiative. Case studies of Six Sigma projects associated with information technology challenges, including […]

Phase I Review, session two

Bill Spooner, SVP & CIO, Sharp HealthCare, San Diego. This regional integrated delivery system is implementing a full EMR in its 270-physician, multi-site Sharp Rees-Stealy Medical Group.  Bill discusses the extensive two-year evaluation and the decision which balanced potential physician adoption, care management, clinical integration, return on investment, and other issues.  Bill explains the decision, […]

David Classen, MD, VP, FCG. This presentation is an update on the rapidly growing pay for performance movement in healthcare, outlining the ever expanding number of initiatives on both the inpatient and outpatient basis. Dr. Classen describes several of the leading pay for performance initiatives on both the inpatient and outpatient settings, including the IT […]

Co-Hosted with AMDIS: Erica Drazen, VP, FCG. A CIO’s reporting relationship must allow him/her to take an aggressive role in the design and implementation of operational initiatives that improve organizational performance. However, a recent survey by CHIME and FCG shows that the link between the IT function and quality management appears to be lacking in […]

Robert Steffel, Executive Director, HealthBridge, Inc., Cincinnati, reviews the drivers and success factors that have enabled clinical information sharing in this market, and lessons learned during their several years of operation. HealthBridge was created in 1997 by the Greater Cincinnati healthcare community as a utility for connectivity and interoperability. Today HealthBridge is one of the […]

Thomas Gavinski, Vice President, Revenue Cycle Management, Allina Hospitals and Clinics, Minneapolis, and Mal Underwood, Vice President, Revenue Cycle, FCG, Long Beach, CA, describe the recent Minnesota state standards issued by the Attorney General and review successful approaches to meeting them. Various enabling technologies and resources are discussed, as well as information on the emerging […]

Jill Truitt, Project Excellian Program Director, Allina Hospitals and Clinics and Melanie Swenson, VP, FCG reviews various approaches, benefits, risks and results.

Co-Hosted with AMDIS: Edward Septimus, MD, Medical Director, Infectious Diseases and Occupational Health, Memorial Hermann Healthcare System (MHHS), Houston, and Harvey Nix, Director, Payor Initiatives, MedMined, Birmingham, Alabama. MHHS implemented an information system for infection control and prevention in October 2004 at two acute-care hospitals as part of a BCBS Texas quality initiative.  Dr. Septimus discusses […]

Co-Hosted with HIMSS: Dr. Robert Keet, President of Western Medical Associates, Inc., Santa Cruz, CA, discusses ten years of experience in building a Regional Health Information Organization in Santa Cruz California. The community now has two independent hospitals and the majority of outpatient laboratory, radiology, and transcription providers linked electronically with over 300 private and […]

Co-Hosted with HIMSS: Dora Summers-Ewing, Ph.D, Managing Director, Leadership Development Solutions, & Doug Greenberg, Client Partner, Healthcare, Korn Ferry International, present the results of an ongoing study of successful practices, including similarities and differences among CIO’s, CEO’s and other executive team members. This includes a discussion on career values and motivations within healthcare.

Shelli Williamson, SI, and Suzi Birz, Principal, HiQAnalytics, invite you to join clinicians, clinical applications directors, and medical informatics leaders to discuss and consider a clinical collaborative among SI members designed to address the patient care and safety issues that are encountered when IT is implemented to support and automate clinical workflow. The goal of […]

Susan Van Ness, Director of Medical Imaging Solutions, Worldwide Public Sector, Health and Education, Hewlett Packard, Palo Alto, CA. Medical Archiving Solutions cost effectively provide long-term storage and rapid retrieval of patient studies across multiple sites – regardless of the study size.  The HP approach, scaleable to petabytes, draws upon an open standards-based, grid architecture […]

Lynn Barrow, Corporate Director of Information Management, Catholic Healthcare Partners, Cincinnati, OH., discusses (1) Managing clinician expectations – a question of timing, (2) The value proposition – assessing the drivers of IT adoption, (3) Establishing a clinician focus, (4) Ensuring optimal use of technology and (5) Driving widespread utilization.

Steve Stanic, CIO, and Mike Wendelken RNC,RRT, Clinical Nursing Systems Specialist, Memorial Health System, Savannah, GA, describe benefits, obstacles and results from the implementation of an integrated solution for bed management, patient transport and housekeeping activities within their healthcare facility.

William A. Yasnoff, MD, PhD, FACMI, NHII Advisors, Arlington, VA, reviews a newly proposed business and operational model for RHIOs that is extremely cost effective to both build and maintain. Consisting of a central community repository for medical record information paid for and controlled by patients, it addresses three key problems RHIOs face: 1) providing […]

Shelli Williamson, SI, and Suzi Birz, Principal, HiQAnalytics, invite you to join clinicians, clinical applications directors, and medical informatics leaders to discuss and consider a clinical collaborative among SI members designed to address the patient care and safety issues that are encountered when IT is implemented to support and automate clinical workflow. The goal of […]

Bill Miller, CIO, and Dan Peterson, Director, ProHealth Care,  Waukesha, WI, review their new program, EHR Advantage, which connects PHC’s hospitals, clinics and physicians with independent but affiliated physician practices using the GE Centricity EHR. This session reviews the financial and technical planning process that gained management approval of this strategic initiative in late 2003, […]

Edward A. Gardner, Director, IT Technology Services, Lucile Packard Children’s Hospital (LPCH) at Stanford University Medical Center, Palo Alto, CA. MD Portal enhances communications with referring physicians and greatly increases patient safety and satisfaction. After registration, physicians refer patients on-line and access LPCH clinical information for their patients including lab results, radiology results, transcriptions, census […]

Kevin Palattao, Vice President, Patient Care Systems, and Wendy Weeks, Project Manager, E-Care Initiatives, HealthPartners Medical Group Clinics, MN, discusses the results of e-Care pilots in two primary care clinics. This session provides insights into key questions that concern providers when talking about e-Care: “Is this going to more work for me?”, “Aren’t patients just […]

David Classen, MD, VP, FCG. This presentation is an update on the rapidly growing pay-for-performance movement, outlining the ever-expanding number of initiatives on both the inpatient and outpatient basis. Dr. Classen describes several leading P4P initiatives in both inpatient and outpatient settings. He includes the IT-related measures in these initiatives, current and future requirements, and […]

Shelli Williamson, SI, and Janet Guptill, Principal, KM at Work, host a webinar to demonstrate a proposed collaborative website for SI members to support knowledge exchange in the area of Quality Improvement. The concept of deeper and more specific collaboration on quality and performance arose out of the recent Knowledge Management collaboration among 10 SI […]

Doug Thompson, Director, FCG, Dean F. Sittig, Ph.D. Director, Applied Research in Medical Informatics, Permanente Northwest, and Pat Wise, Director EHR Initiative, HIMSS, all representing the HIMSS Benefits Measurement Task Force, invite SI members to review and test the new benchmarking tool which SI members helped design. Standard definitions for a wide variety of clinical […]

Rainu Kaushal, MD, MPH, Staff Physician, Brigham and Women’s Hospital, Boston, and Adjunct Assistant Professor, Cornell Weill Medical College, New York, and John Glaser, PhD, CIO, and Eric Pan, MD, CITL Senior Scientist, Partners Healthcare, Boston, discuss findings that suggest a “model” national health IT network would cost $156+ billion in initial capital investment and […]

Jerry Kevorkian, Divisional VP/Chief Technology Officer, Sentara Healthcare, Norfolk, VA. With the growing dependence on computer technology in the clinical environment, comes an ever-increasing demand for zero downtime from both clinicians and administrators. IT Departments are being held more accountable for providing round-the-clock system availability. In this discussion, Jerry Kevorkian covers management strategies as well […]

Don Meehan, Project Manager, DSS Inc., reviews VistA development and use in the VA and other government agencies, the status of the current CMS VistA-Office EHR initiative, and VistA use outside of the US. Additionally, Don draws on his experience as a former VA CIO to discuss the realities of managing a large VistA installation […]

Dale Sanders, CIO, Northwestern Medical Faculty Foundation, Chicago, discusses how data warehousing and business intelligence has been used in other industries to transform the competitive landscape and achieve drastic reductions in the cycle time of process improvement; the growing number of DW/BI success stories in healthcare; and how healthcare CIO’s can integrate EHR strategy with […]

Stephanie Kitt, RN, Director of Quality, and Paula Elliott, Impact Project Director, Northwestern Memorial Hospital, Chicago, and Implementation Director, FCG.

Shelli Williamson, SI, and Janet Guptill, Principal, KM at Work, host a webinar to demonstrate a proposed collaborative website for SI members to support knowledge exchange in the area of Quality Improvement. The concept of deeper and more specific collaboration on quality and performance arose out of the recent Knowledge Management collaboration among 10 SI […]

Vi Shaffer, Research Director – Healthcare, Gartner, Inc., Washington, D.C. and William F. Bria, MD, Clinical Associate Professor of Medicine and Medical Director of Clinical Information Systems at the University of Michigan, Ann Arbor, and President, AMDIS, present and discuss the results of a recent research study conducted for the Association of Medical Directors of […]

Derek Mazurek, Spectrum Health, reviews results from the current survey on IT Costs and Staffing among the 9 responding organizations. Derek and Troy Hottovy, Saint Luke’s Health System, describe the shortcomings of existing IT benchmarking surveys and the concept for a web-enabled tool that SI could host, allowing comparisons of cost, staffing and functions supported. […]

Dolores Yanagihara, Program Development Manager, Pay for Performance, Integrated Healthcare Association, Oakland, CA, presents the quality improvement results from the second full year of the program that provides common physician incentives across 7 major health plans. The data shows gains in each of the evidence-based measures used to assess the performance of over 35,000 physicians […]