2007 Teleconferences

Providers, Health Plans, and the NPI: Is HIPAA Administrative Simplification Making it . . . Simple?

January 11, 2007 @ 1:00 pm - 2:00 pm CST

Tom Bixby, Partner, Neal, Gerber, & Eisenberg LLP, Chicago, IL, addresses issues related to implementing the National Provider Identifier, including the interaction of providers and health plans concerning NPI implementation, the assignment of NPIs to providers and their subparts, and transactions involving providers with no NPI. He discusses Medicare’s and other health plans’ approaches to […]

Forrester on RHIOs

January 15, 2007 @ 1:00 pm - 2:00 pm CST

Eric Brown, Forrester Research, Cambridge, MA, presents his recently updated research on the state of the industry in RHIO’s. Last year’s research highlighted the seven working RHIOs in the US; Eric will contrast this with the progress made in the last 12 months, discuss lessons learned, and share his predictions about the future evolution of […]

KLAS on Professionals Services: Clinical, ERP and Outsourcing

January 18, 2007 @ 1:00 pm - 2:00 pm CST

Mike Smith, Research Director, Professional Services, KLAS Enterprises, presents findings from recent research on clinical and financial ERP implementation services and IT outsourcing. For this research KLAS interviewed healthcare providers that utilized professional services firms (PSFs) to assist them with implementing core clinical or financial ERP systems as well as those that had outsourced a […]

Cincinnati Children’s Case Study in Medication Management

January 23, 2007 @ 1:00 pm - 2:00 pm CST

Joe Luria, MD, Patient Safety Officer, Cincinnati Children’s Hospital Medical Center, describes specific examples of how the hospital’s computerized order entry system has been helpful in detecting and correcting adverse drug events. First, the system was reorganized to order a default stool softener when opiate medications are prescribed, leading to a decrease in opiate-related constipation. […]

Secure Messaging and EHR Integration

January 30, 2007 @ 1:00 pm - 2:00 pm CST

David W. Bauer, Residency Program Director, Memorial Hermann Healthcare System, Houston, shares eight years of experience at MHHS.

National Provider Identifier: Current and Future State

February 6, 2007 @ 1:00 pm - 2:00 pm CST

Michael Apfel, CIPP/CIPPG, Chief Privacy Officer, Truman Medical Centers, Kansas City, MO, discusses the short- and long-term impact the NPI will have on healthcare and what covered entities should consider beyond the May 23, 2007 compliance date. Included in the discussion: Interoperability, the relational changes that drive policy and procedure development, the future for Atypical […]

Banner Health Care Transformation: Measured Benefits

February 14, 2007 @ 1:00 pm - 2:00 pm CST

Judy Van Norman, System Director, Care Transformation, Banner Health, Ben Wilson, Intel Corporation, and Kevin Ford, Cerner Corporation, present the results from their collaborative study on the results and benefits of the Care Transformation initiative at Banner Health, Phoenix, AZ. Like many healthcare leaders, Phoenix-based Banner Health is convinced that comprehensive, IT-enabled care transformation is […]

RHIO Industry Update and Expert Panel

February 21, 2007 @ 1:00 pm - 2:00 pm CST

Molly Joel Coye, MD, MPH, Founder and CEO, Health Technology Center, and Janet Marchibroda, CEO, e-Health Initiative, Moderators. Panelists are Gerald Hinkley, Attorney, Davis Wright Tremaine, LLP, J. Marc Overhage MD, PhD, CEO, Regenstrief Institute, Inc., and Robert Steffel, Executive Director, HealthBridge, Inc. A brief presentation of recent industry survey results is followed by a […]

Nursing Admissions Process Redesigned to Leverage EHR at Christiana Care

March 7, 2007 @ 1:00 pm - 2:00 pm CST

Jennifer Guite, RN, MS, Project Manager and Clinical Analyst, Mary Lang, RN, MS, Director of Nursing Informatics, and Patrick McCartan, RN, MSN, BC, Nursing Informatics Team, Christiana Care Health System, Wilmington, DE. Christiana Care, a two-hospital, 1,000-bed health system, redesigned its nursing admissions process to provide a centralized source of assessment information. An interdisciplinary team […]

The MidSouth e-Health Alliance: Overcoming Policy, Privacy and Security Barriers

March 8, 2007 @ 1:00 pm - 2:00 pm CST

Vicki Estrin, Program Manager, Regional Informatics, Vanderbilt Center for Better Health, describes the operations of this RHIO and lessons learned in planning, implementation and the adoption phase. Metrics and dashboards are also included.

KLAS on Cardiovascular Reporting

March 9, 2007 @ 1:00 pm - 2:00 pm CST

Jeremy Bikman, VP – Strategic Research, KLAS Enterprises, Orem, UT, reviews research on cardiovascular reporting systems. The presentation covers such areas as (1) impacts of moving to electronic documentation, (2) best practices and lessons learned, (3) quantifiable benefits, (4) areas of missing functionality, (5) interoperability issues and (6) general market trends. Available upon request. Contact […]

CPOE Outlook: 2005 vs. 2006

March 20, 2007 @ 1:00 pm - 2:00 pm CDT

Adam Gale, EVP and COO, KLAS Enterprises, Orem, UT. KLAS completed their fifth annual report on major CPOE vendor/products, which included speaking with every live hospital in the country doing CPOE. This report contains a detailed look at the real usage of CPOE in live inpatient and major ambulatory facilities, along with commentary by providers […]

Personal Health Records-Connecting Patients with Their Health Care

March 22, 2007 @ 1:00 pm - 2:00 pm CDT

Archelle Georgiou, MD, EVP, Strategic Relations, UnitedHealth Group, Minneapolis. Polls show that many Americans want to access their health data online. This session provides an overview of the current state of Personal Health Records based on research and planning at United Health Group. Topics include consumers’ views and attitudes toward PHRs, desirable or highest-impact features […]

SUMMA Health System Case Study: Medication Reconciliation Results

March 27, 2007 @ 1:00 pm - 2:00 pm CDT

Pam Banchy, Director of Clinical Systems, Trish Enos, Manager, Performance Improvement, Peggy Kuhar, Nursing Director, Medical Surgical Services, Stephanie Peshek, Director, Pharmacy Services, and Irene McQueen, Senior Clinical Systems Analyst, SUMMA Health System, Akron. The Summa team presents their collaborative study on the compliance of medication reconciliation and implementation of an electronic solution utilizing CPOE, […]

Adoption of CPOE in Community Hospitals: Leading Practices

April 10, 2007 @ 1:00 pm - 2:00 pm CDT

Erica Drazen, Vice President, Emerging Practices, FCG. In 2006, FCG studied how five community hospitals approached physician incentives, workflow, metrics, physician training, and management of clinical decision support with CPOE. To make sure the hospital’s experience was relevant to the challenges of community settings, sites had to have CPOE in use in more than 80 […]

Intermountain Healthcare: Documented and Tested Disaster Recovery Process and Procedures

May 8, 2007 @ 1:00 pm - 2:00 pm CDT

Karl J. West, Associate Vice President, Information Services, Intermountain Healthcare, Salt Lake City. In this interactive session, learn how Intermountain has developed their I.S. DR process and procedures to integrate with clinical and business operations to minimize downtime and enable recovery of systems. Review how Intermountain has structured I.S. DR Mock Table Tops to test […]

HL7 Update

May 10, 2007 @ 1:00 pm - 2:00 pm CDT

Robert Dolin, MD, Kaiser Permanente, and Liora Alschuler, Alschuler Associates, are HL7 Board Members, Co-chairs of the HL7 Structured Documents Technical Committee, and Co-Editors, CDA. Dolin and Alschuler will discuss efforts to standardize electronic clinical documents and integrate these “eDocuments” into the electronic health record and public health reporting. Specifically, they discuss adaptation of the […]

Subsidizing Physician EHRs: Open Discussion

May 15, 2007 @ 1:00 pm - 2:00 pm CDT

Chris Podges, CIO, Munson Healthcare, Traverse City, MI. Chris facilitates an open discussion for SI members to share approaches, success factors and lessons learned in planning both subsidization and hosting. PLEASE NOTE, THERE IS NO PRESENTATION ASSOCIATED WITH THIS CALL.

Email Encryption Approaches and Tools

May 16, 2007 @ 1:00 pm - 2:00 pm CDT

Ashini Surati, CHRISTUS Health, and Pat Moylan, Parkview Health, lead an open discussion on email encryption for HIPAA Security Compliance. The discussion includes taking a risk management approach to determining if an organization needs to consider email encryption, factors that need to be considered while looking at possible solutions. The different technologies and options currently […]

KLAS on Professional Services Firms

May 24, 2007 @ 1:00 pm - 2:00 pm CDT

KLAS Enterprises, Orem, UT. Mike Smith, Research Director, Professional Services, presents findings from recent research on providers’ overall perception of professional services firms (PSFs). This data answers critical questions such as what PSFs are providers using, what type of engagements PSFs are being used for, and why firms were selected for engagements. This research also […]

Partners Healthcare: The Connected Health Imperative – A Transformational Care Delivery Model for the Hospital/Physician Network

May 30, 2007 @ 1:00 pm - 2:00 pm CDT

Joseph C. Kvedar, MD, Director, Center for Connected Health, Partners HealthCare System, Inc., Boston. Healthcare is making strides in creating the infrastructure for connected health, including an approach to address diverse market challenges. From pay-for-performance models, to Medicare and Medicaid programs and initiatives with large employers, connected health applications must be tailored to meet specific […]

Driving For Benefits at Allina: The Lessons Learned

May 31, 2007 @ 1:00 pm - 2:00 pm CDT

Kim Pederson, EVP, and Sharon Henry, Executive Director, Benefits Realization, Allina Hospitals and Clinics, Minneapolis, present what they had planned in terms of benefits realization and what has actually been realized with implementation 75% completed. Included are lessons learned and what they would have done differently.

Point of View on Healthcare Provider Business Intelligence

June 6, 2007 @ 1:00 pm - 2:00 pm CDT

Nitin Mittal, Senior Manager, and Mitch Morris, MD, Principle, Deloitte Consulting LLP, describe the state of Business Intelligence in healthcare providers and review significant current trends. They also define key performance indicators relevant for healthcare providers, and demonstrate how these KPIs are being leveraged by several organizations for effective business decision-making.

KLAS on Ambulatory EMRs in Large Physician Practices

June 13, 2007 @ 1:00 pm - 2:00 pm CDT

Jared Peterson, KLAS Enterprises, Orem, UT, reviews the performance and use of Ambulatory EMR systems in larger physician organizations, specifically looking at functionality, depth of use, impact on physician workflow, and which vendors are considered to be market leaders.

Race to Results: Accelerating Knowledge Adoption to Improve Quality at CHCA

June 18, 2007 @ 1:00 pm - 2:00 pm CDT

Donna Payne, EVP, Child Health Corporation of America, and Janet Guptill, Consultant, Health Evolutions, present a case study of Child Health Corporation of America (CHCA), an alliance of 42 freestanding children’s hospitals which acts as a catalyst for performance improvement through a systematic process of knowledge discovery and transfer. They describe the strategy, organizational design, […]

The Coyote Crisis Campaign: A Successful Regional Crisis Response Solution in Arizona

June 21, 2007 @ 1:00 pm - 2:00 pm CDT

James Cramer, CIO, Scottsdale Healthcare, AZ. In partnership with General Dynamics, the City of Scottsdale, and the Arizona Air National Guard, Scottsdale Healthcare built a regional crisis response program which tested readiness for disasters and a “chat room” communication strategy. The chat room enabled real time dialogue between decontamination and emergency operation centers within the […]

Integrating e-ICU and Robotics at Parkview

June 26, 2007 @ 1:00 pm - 2:00 pm CDT

Dr. Susan Ahrens, Director, Adult Critical Care, Parkview Health, Fort Wayne, IN, discusses the use of robotic technology at Parkview Hospital and how the robotic program was integrated with the e-ICU. Parkview has found the use of robotic technology to enhance the e-ICU and extend abilities to provide excellent patient and family care. Included are […]

KLAS on Smart Infusion Pumps

July 10, 2007 @ 1:00 pm - 2:00 pm CDT

Jason Hess, Director of Research for Clinical Ancillaries, KLAS Enterprises, Orem, UT shares performance data from the recently published KLAS study on Smart Pumps. This study was the result of 100+ interviews KLAS conducted with BioMedical Directors, Pharmacy and Nursing Managers. These vendors were included in the report: B. Braun, Baxter, Cardinal Alaris, and Hospira. […]

NYU Medical Center’s CPOE Big Bang: Success Factors and Lessons Learned

July 11, 2007 @ 1:00 pm - 2:00 pm CDT

Pravene Nath, MD, Assistant Professor, School of Medicine and Senior Director, Information Technology. NYU Medical Center, a leader in early adoption of CPOE, successfully converted its 25 year-old legacy hospital information system to a modern order entry and documentation suite. Three hospitals, 5000 users, and 700 patients were migrated over 24 hours during one of […]

Software Quality – A New Reality

July 18, 2007 @ 1:00 pm - 2:00 pm CDT

Kent Gale, President KLAS Enterprises, LLC, and Tim Zoph, CIO Northwestern Memorial Hospital, present 2007 Software Quality results from a recent survey of 100 CIOs and 40 healthcare HIT industry vendors. This is an update and comparison to the 2005 survey. In this period of rapid adoption and transition to advanced electronic health records systems, […]

IT Cost Benchmarking: Creating Apples to Apples Peer Comparisons

July 19, 2007 @ 1:00 pm - 2:00 pm CDT

Patrick O’Hare, Senior VP and CIO, and Derek Mazurek, Project Manager, Spectrum Health, Grand Rapids, MI, present the approach to IT Cost Comparison that has been adopted by SI. Attend to learn about this unique approach, how to participate, and how to create your peer comparisons. Your organization does not have to be a member […]

New York City Gives EMR’s to Medicaid Providers

July 23, 2007 @ 1:00 pm - 2:00 pm CDT

Farzad Mostashari, MD, Assistant City Health Commissioner. NYC will cover half of all the high-volume Medicaid providers in the city, those where over 30 percent of their patient encounters are Medicaid or the uninsured. Over the next two years, the city’s Department of Health and Mental Hygiene will distribute the software to about 1,500 providers, […]

Medication Administration Rounding at Partners HealthCare

July 30, 2007 @ 1:00 pm - 2:00 pm CDT

Anne Bane, RN, MSN, Nursing Professional Development, and Thomas Cooley, Assistant Pharmacy Director, Partners HealthCare System, Boston, describe rounding and other processes they use to monitor, manage and improve applications, including e-MAR and bar coding, to achieve closed loop medication management.

Organizational Evolution and Readiness

August 1, 2007 @ 1:00 pm - 2:00 pm CDT

Erica Drazen, ScD, VP, Emerging Practices, and Briggs Pille, VP, FCG, present an “Evolutionary Framework” for comparing your organization with other leading organizations relative to both operational and IT measures of Safety, Transparency, Patient-Centeredness, and Efficiency.  The presentation provides a brief set of metrics to chart your progress against emerging clinical care and quality practices, […]

KLAS on Speech Recognition

August 8, 2007 @ 1:00 pm - 2:00 pm CDT

Jeremy Bikman, VP, Strategic Research, KLAS Enterprises, Orem, UT, reviews front-end/ back-end speech recognition solutions in a market that has lots of activity. Jeremy answers questions like: What vendors are really performing and exceeding expectations? Where are the challenges with each vendor? What are the issues with accuracy? How high are clinician/staff adoption and satisfaction […]

Managing Access to Care at Ascension Health: Strategies, Partnerships, and IT Enablers

August 15, 2007 @ 1:00 pm - 2:00 pm CDT

JoAnn Webster, Senior Director, Access Leadership, Ascension Health, St. Louis. A major strategic direction for Ascension Health is “Healthcare That Leaves No One Behind”. The health system has developed the “5 Steps to 100% Access” and is implementing them in various communities through a program titled the Access Leadership Planning Program. Coalitions of competitor healthcare […]

CHRISTUS Health’s IT Management Dashboard

August 23, 2007 @ 1:00 pm - 2:00 pm CDT

George Conklin, Senior VP and CIO, CHRISTUS Health, Dallas. CHRISTUS Health, a large Catholic health care delivery system, based in Dallas, TX, maintains a focus on performance and uses a variety of benchmark and performance tools to assess organizational performance on an ongoing basis. One tool, developed by the CHRISTUS Health Information Management (IM) department […]

Community Management of Asthma at Seton

September 10, 2007 @ 1:00 pm - 2:00 pm CDT

Steve Conti, MBA, RRT, AE-C, Director of Disease Management, Seton Family of Hospitals, Austin, TX, shares experiences using shared community health records to identify asthma patients at risk and to coordinate financial, medical, and school resources to improve health outcomes. The focus of this discussion is on the role of shared electronic health records to […]

KLAS on Nursing Adoption

September 11, 2007 @ 1:00 pm - 2:00 pm CDT

Kent Gale, President, KLAS Enterprises, Orem, UT. Breaks out the results of KLAS’ recently published Nursing report. Eighty-eight percent of acute organizations investing in nursing solutions report nursing adoption—but how much more than basic functions are they using? And what about the real tough stuff? Which vendors lead client adoption? What unique challenges do nurses […]

Hosting Community-based Physician EMRs: Five Years in the Making at Partners

September 14, 2007 @ 1:00 pm - 2:00 pm CDT

Cindy Bero, Chief Information Officer, Partners Community Healthcare, Boston, describes the journey since the planning in 2002 to the current state, and lessons learned. She describes the movement from providing incentives for physicians to requiring EMR use, how to manage this evolution, how P4P contracts helped, and priorities for primary care vs. specialist doctors. With […]

Seton Outpatient Case Management Program: An Intensive, Comprehensive, Clinical Case Management Model

October 1, 2007 @ 1:00 pm - 2:00 pm CDT

Pat Beal, Licensed Clinical Social Worker and Outpatient Case Operations Manager, and Vanessa Hernandez, Yvettte Lopez, Kaylynn Schrandt, Chasity Shugart, Meredith Smith, and Erin Taylor, all Licensed Master Social Workers and Outpatient Case Managers, Seton Healthcare, Austin, TX.

Provena Health Multi-Site BCMA Planning Project: Key Design Decisions and Lessons Learned

October 4, 2007 @ 1:00 pm - 2:00 pm CDT

Jim Witt, RN, MBA, System Vice President for Clinical Integration, Provena Health, and David Troiano, RPh, MSIA, Senior Manager, First Consulting Group.

Palm Beach County Community Health Alliance Case Study: Technology Enabling Access to Care

October 9, 2007 @ 1:00 pm - 2:00 pm CDT

Robert Olmedo, Director of Technology, Palm Beach County Community Health Alliance.

Digital Hospital

October 11, 2007 @ 1:00 pm - 2:00 pm CDT

Baldur Johnsen, HP, Palo Alto, CA, and Ben Wilson, Intel, Santa Clara, CA.

Data Governance Effectiveness

October 16, 2007 @ 1:00 pm - 2:00 pm CDT

Nitin Mittal, Senior Manager, Healthcare Provider Technology Integration, Deloitte Consulting, provides insights and facilitates a discussion on healthcare provider data governance with a focus on data governance processes, organization, challenges and practical steps to effectiveness. He includes how providers are approaching data governance and what efforts they are undertaking to manage, administer and organize their […]

Intermountain Healthcare Enterprise Data Warehouse Case Study

October 18, 2007 @ 1:00 pm - 2:00 pm CDT

Steven Barlow, Manager, Enterprise Data Warehouse, Intermountain Healthcare, Salt Lake City.

How Hospital CIOs Can Embrace Translational Informatics

October 24, 2007 @ 1:00 pm - 2:00 pm CDT

Keith Strier, JD, Rosemary Ferdinand, PhD, and Mitch Morris, MD, Principals, Deloitte Consulting LLP. There is growing recognition that the field of medicine must absorb innovation more quickly. Accelerating the translational cycle – the path from discovery to dissemination – requires both organizational re-alignment and technical investments. This cycle involves moving knowledge from the bench […]

Business Intelligence

October 25, 2007 @ 1:00 pm - 2:00 pm CDT

Linda McCann, Senior Principal and Provider Practice Leader, Health & Life Sciences, Hewlett-Packard Information Management. Linda shares her expertise on business intelligence for healthcare providers, and discusses key trends shaping the industry. Business intelligence solutions offer an opportunity to leverage information resources to improve operational efficiency, management visibility, and quality of care. She includes specific […]

Texas Health Resources CPOE Case Study

November 5, 2007 @ 1:00 pm - 2:00 pm CST

Ferdinand Velasco, MD, Chief Medical Information Officer, Texas Health Resources, presents a systematic approach to plan for and manage the implementation of computerized physician order entry (CPOE) in a community hospital system with voluntary medical staff. He discusses assessing CPOE readiness, engaging physician leadership, and the technical considerations for building a physician-friendly CPOE system.

Data Governance Effectiveness

November 6, 2007 @ 1:00 pm - 2:00 pm CST

Dr. Paul Pancoast, Sr. Lead, Physician Consultant, Deloitte Consulting, Saint Louis, provides insights and facilitates a discussion on data governance with a focus specific standardization challenges for clinical IT: What approach have you taken to standardize diagnosis codes? What approach have you taken to standardize the problem list(s)? What efforts are underway to standardize terminologies/nomenclatures? […]

Delaware Health Information Network Operations Review and Success Factors

November 8, 2007 @ 1:00 pm - 2:00 pm CST

Gina Perez, Executive Director. DHIN is a public-private partnership providing organizational infrastructure to support a clinical information exchange across the State of Delaware. It is a collaboration of physicians, hospitals, commercial laboratories, community organizations and patients, designed to provide for the secure, fast and reliable exchange of health information among the many medical providers in […]

CalRHIO Status Update

November 12, 2007 @ 1:00 pm - 2:00 pm CST

Dr. Don Holmquest, president and CEO, CalRHIO. The California Regional Health Information Organization is a collaborative effort to incrementally build the structure and capabilities necessary for a secure statewide health information exchange system that enables California’s health care providers and patients to access vital medical information at the time and place it is needed. Dr. […]

Hackensack PI Case Study: Leveraging IT for P4P Accountability

November 13, 2007 @ 1:00 pm - 2:00 pm CST

Regina Berman, Executive Director, Performance Improvement, and Gerard Burns, MD, CMIO, Hackensack University Medical Center. We are just starting to learn how embracing Public Reporting may impact a healthcare system’s “health”- as we move from proving process measure compliance, to true outcomes measures (mortality, morbidity, safety), to “value measurements” (LOS, CPC, Readmission Rate). Will good […]

The How Tos of Identity Management

November 28, 2007 @ 1:00 pm - 2:00 pm CST

Michele DeRoo, Account Manager, John McHan, Senior Project Manager, and Steve Sanzone, Identity Management Practice Manager, Laurus Technologies. Identity management, including user provisioning, single sign-on, compliancy, auditing, and role management has broad impact in your organization. Michele and John address the following issues: ROI, proving the project need, vendor selection criteria, ensuring project success, what […]

Improving Pulmonary Outcomes at Virginia Commonwealth University

November 29, 2007 @ 1:00 pm - 2:00 pm CST

Christi Adams, RN, MSN, CCRN, Nurse Clinician, Surgical Trauma ICU, Virginia Commonwealth University Medical Center, Richmond, shares their quest to obliterate ventilator-associated pneumonia (VAP). Utilizing the FADE (Focus, Analyze, Develop, Execute) process, the framework of the IHI VAP bundle, a culture change which integrates providers, and the development of an effective program which looks beyond […]

Open Forum: Measuring Benefits from Clinical System Implementation

December 6, 2007 @ 1:00 pm - 2:00 pm CST

Susan Heichert, Vice President, Health Information and Systems, Allina Hospitals & Clinics, Minneapolis, and Patricia Johnston, FHIMSS, Acting Vice President, Information Services, Texas Health Resources, Arlington, TX. Susan and Patricia will ask questions and facilitate discussions around challenges and lessons learned when measuring benefits from clinical systems implementations.