2008 Teleconferences

Medical Disaster Preparedness and Recovery in the 2007 Minnesota Bridge Collapse

January 15, 2008 at 1:00 pm - 2:00 pm CST

Bioelectronics Manager Phillip Gill, Hennepin County Medical Center (HCMC), Minneapolis, explains how the most difficult thing during a crisis is “communication and transportation.” HCMC is the regional medical disaster center and was put to the test in the aftermath of the August ’07 I-35 bridge collapse. When the cell system was deluged, they relied on […]

Security, Audit and Regulatory Compliance IT Issues of Today: Open Forum Discussion

January 16, 2008 at 1:00 pm - 2:00 pm CST

Ashini Surati, Program Manager, Quality and Risk, CHRISTUS Health, and Pat Moylan, Senior Systems Analyst, Compliance, Parkview Health, lead an open discussion of issues plaguing healthcare IT leaders, including remote access and vendor access, audit logs, mobile device security, disaster recovery, email encryption, identity management, and E-Discovery. The discussion continues from the December 10, 2007, […]

Consumer Driven Healthcare: Best Practices and IT Implications

January 22, 2008 at 1:00 pm - 2:00 pm CST

Rick Skinner, Director, Stuart Friedman, Director, and other subject matter experts from Navigant Consulting, Inc. describe the shift in the provision of US healthcare from a wholesale to a retail model and the potential impact on healthcare organizations. They demonstrate how other industries have shifted focus from wholesale to retail and the ultimate changes to […]

Northwestern Memorial Annual QI Report: Sustained Commitment to Providing the Best Patient Experience

January 24, 2008 at 1:00 pm - 2:00 pm CST

Julie Creamer, SVP Quality and Planning, and Bob Costello, Director Process Improvement, Northwestern Memorial Hospital, Chicago, provide an overview of quality improvement efforts in FY 2007. NMH’s quality strategy calls for top-level performance, implementing evidence-based practices, employing leading process improvement techniques and developing groundbreaking systems of care that deliver positive patient outcomes. Key initiatives, such […]

Open Forum: Measuring Benefits from Clinical System Implementation

January 28, 2008 at 1:00 pm - 2:00 pm CST

Susan Heichert, Vice President, Health Information and Systems, Allina Hospitals & Clinics, Minneapolis, and Patricia Johnston, FHIMSS, Vice President, Information Services, Texas Health Resources, Arlington, TX. Susan and Patricia continue the dialog which began on December 6, 2007, centering on challenges and lessons learned when measuring benefits from clinical systems implementations. Review the questions and […]

The New York Clinical Information Exchange (NYCLIX)

January 29, 2008 at 1:00 pm - 2:00 pm CST

Gilad Kuperman, MD, PhD, Chairman of the NYCLIX Board, and Director of Quality Informatics at NewYork-Presbyterian Hospital provides a status report of the last three years of planning and implementation, lessons learned, and plans for the next 24 months.

Ambulatory Practice Management and EMR Digest, 1 to more than 100 doctors

January 31, 2008 at 1:00 pm - 2:00 pm CST

Jared Peterson, KLAS Enterprises, Orem, UT. The Ambulatory EMR Digest covers all practice sizes from single doctor practices to >100 doctors for both practice management and EMR software.

Norton Healthcare Case Study

February 5, 2008 at 1:00 pm - 2:00 pm CST

Joe DeVenuto, CIO, and Steven Hester, MD, CMO

FCG Research Report: Next Generation Safety Net

February 7, 2008 at 1:00 pm - 2:00 pm CST

Erica Drazen and Jane Metzger, FCG, describe what organizations are doing, or will need to start doing, to provide IT support for the next level of patient safety. The discussion includes advanced clinical decision support in CPOE, surveillance, and infection control.

Management Dashboards: Content and Case Studies

February 12, 2008 at 1:00 pm - 2:00 pm CST

Jean Chenoweth, Sr. VP, Performance Improvement and 100 Top Hospitals Programs, Thomson Healthcare, provides a new understanding of how management impact can be gained by comparing and analyzing performance using a hospital-wide scorecard. She includes how national comparisons of long-term rates of improvement combined with comparison of current performance against national benchmarks, can provide illuminating […]

The Business Case for Healthcare IT

February 14, 2008 at 1:00 pm - 2:00 pm CST

Tom Foley, Partner, Ayako Utsumi, Manager, Strategy & Operations, and Brian Doty, Senior Manager, Deloitte Consulting, LLP. Leading providers continue to ask questions such as: Am I getting the value from my current IT investments? How can I use technology to bring better service to my patients and employees? Where should I invest in technology […]

The Clinician as a CIO: Challenges, Benefits and Implications

February 19, 2008 at 1:00 pm - 2:00 pm CST

Joanne Sunquist, RN, CIO, Hennepin County Medical Center, Minneapolis, and John McInally, CIO, Lucile Packard Children’s Hospital, Palo Alto.

Vendor Clinical Market Share: Investing in Tools for Nurses and Doctors

February 21, 2008 at 1:00 pm - 2:00 pm CST

Kent Gale, KLAS Enterprises, Orem, UT, discusses Clinical Information System investment and software performance for doctors and nurses in acute care hospitals. This session is an opportunity to understand the dynamics behind the changes in Clinical Market Share (CMS) leadership the past 18 months and includes a comparative look at market share versus adoption rates […]

Data Never Gets Obsolete: How to Develop a Data Vision

February 28, 2008 at 1:00 pm - 2:00 pm CST

Jim Philbin, Senior Director of Medical Imaging, Johns Hopkins Medicine, Chris Balbi, Corporate Medical Imaging Program Director, North Shore-Long Island Jewish Health System, David Dimond, Senior Vice President, Exogen, and Gary Nicolas, Vice President, Exogen. As leading providers plan for technology upgrades and updates, data consistency across information systems has become a top concern for […]

IT Cost Benchmarking: What Works and What Does Not

March 5, 2008 at 1:00 pm - 2:00 pm CST

Kent Gale, President, KLAS Enterprises, Orem, UT, and Helen V. Thompson, CIO, Heartland Health, St. Joseph, MO, invite you to attend a discussion about benchmarking approaches, including both the value that can be gained and the pitfalls that have been inherent in many benchmarking efforts. The SI benchmarking process, developed by Spectrum Health and maintained […]

Management Dashboards Support Performance and Quality Improvement at UPMC

March 6, 2008 at 1:00 pm - 2:00 pm CST

Tami Merryman, Vice President, Center for Quality Improvement and Innovation, University of Pittsburgh Medical Center. UPMC is known for its stellar financial and medical outcomes. Ms. Merryman describes how UPMC utilizes daily performance dashboards to drive its business and quality goals. The development, deployment and outcomes from dashboard implementation are covered in this session as […]

Standards Update: Moving Toward Integrated Nomenclature and Structured Data

March 10, 2008 at 1:00 pm - 2:00 pm CDT

Jack Corley, Senior Vice President, Chief Technology and Quality Officer, Advanced Technology Institute, Charleston SC, and Deputy Program Manager for the Health Information Technology Standards Program (HITSP) funded by the Office of the National Coordinator specifies how to integrate diverse standards to meet key healthcare business needs. Jack provides a status report of key standards […]

Mercy Health Partners Gives Doctors Secure Mobile Access to Clinical Patient Data

March 11, 2008 at 1:00 pm - 2:00 pm CDT

Mike Hibbard, Vice President Informatics for Mercy Health Partners, Cincinnati, and Tom Gocke, Solution Executive at Thomson Healthcare, Denver, share the approach used by Mercy Health Partners to give physicians a secure way to access clinical patient data wherever they are – at the patient bedside, at home, or at the office. Mercy Health Partners […]

Eliminating Digital Imaging Optimization Barriers

March 20, 2008 at 1:00 pm - 2:00 pm CDT

Randy Wilder, Director of Imaging, Ardent Health Services, Nashville, Jay Backstrom, Vice President and Gary Nicolas, Vice President, Exogen, Chicago. As digital imaging systems have gained momentum over the last decade, healthcare organizations continue to grapple with optimization and adoption of these systems at the department and the enterprise level. In this roundtable discussion, prominent […]

Labor and Delivery Systems: Functional Strengths, Weaknesses and Depth of Integration

March 27, 2008 at 1:00 pm - 2:00 pm CDT

Steve Van Wagenen, KLAS Research Director, Orem, UT, reports on the 2008 KLAS Labor and Delivery study. One hundred and forty participating organizations and individual hospitals address such questions as: How well are L&D vendors meeting provider expectations? What are the surprising benefits and challenges of current L&D surveillance, charting and archiving systems? What is […]

Improving Transparency and Reporting Through the EMR at Cedars Sinai

April 1, 2008 at 1:00 pm - 2:00 pm CDT

Jerome K. Wang, MD, FAAP, FACP, Associate Medical Director, Enterprise Information Services, and Medical Director, Information Systems – Cedars-Sinai Medical Care Foundation, Cedars-Sinai Health System, Los Angeles, describes the benefits of the ambulatory EMR in the context of Pay for Performance in California.

Stark Law Relaxations: The Business Case for a Community Physician Technology Donation Strategy

April 3, 2008 at 1:00 pm - 2:00 pm CDT

Michael Busch, Vice President and Chief Strategic Officer from Butler Health System, Butler, Pennsylvania, and Kenneth Kleinberg, Vice President and Hospital Strategist from Allscripts, discuss the opportunities now available as a result of the Stark Law relaxations for hospitals to provide electronic health records and related technologies to community physicians. Mr. Busch shares the business […]

EDW Reporting Facilitates Ongoing EHR System Improvements at Northwestern

April 7, 2008 at 1:00 pm - 2:00 pm CDT

David Liebovitz, MD, CMIO, Northwestern Medical Faculty Foundation and Medical Director of Clinical Information Systems, Northwestern Memorial Hospital. This presentation illustrates selected design approaches and benefits from the new enterprise data warehouse at Northwestern. Specifically, a high level overview of the process of accepting clinical and administrative content is reviewed, followed by selected examples of […]

Safe Harbor and Stark Law Update and Case Studies

April 10, 2008 at 1:00 pm - 2:00 pm CDT

Ira M. Kalina, Partner, Drinker Biddle Gardner Carton. Mr. Kalina describes how the EMR/eRx Safe Harbor and Exception are currently being interpreted and applied, providing a regulatory, business and technology perspective gleaned from working with hospitals across the country. He discusses what is being subsidized, how much is being subsidized, and the hurdles to internal […]

Key Performance Indicators (KPIs) in Digital Imaging: Indicators for Success

April 22, 2008 at 1:00 pm - 2:00 pm CDT

Jake Nunn, Director, Metro Region Imaging Services, Aurora Health Care, Jay Backstrom, Vice President, and Gary Nicolas, Vice President, Exogen Healthcare. To gain operational efficiencies in Digital Imaging (DI), departments need to establish a set of KPIs that continuously measure process outcomes.  The core challenge then becomes WHAT to measure and HOW to drive change, […]

CPOE Outlook: 2006 vs. 2007

April 24, 2008 at 1:00 pm - 2:00 pm CDT

Adam Gale, COO, KLAS Enterprises, Orem, UT. KLAS reviews their 6th annual report on major CPOE vendor/products, which included speaking personally with every live hospital in the country doing CPOE. This report contains a detailed look at the real usage of CPOE in live inpatient and major ambulatory facilities. It also includes commentary by providers […]

Predictive Knowledge Management

April 29, 2008 at 1:00 pm - 2:00 pm CDT

Tonya Hongsermeier, MD, MBA, Corporate Manager, Clinical Knowledge Management and Decision Support, Partners HealthCare, and Vi Shaffer, Research VP, Gartner.

Leveraging the EMR for Clinical Data Warehouse Reporting

April 30, 2008 at 1:00 pm - 2:00 pm CDT

Jonathan S. Einbinder, MD, MPH – Corporate Manager, Partners Health Care Information Systems, presents a case study on the reporting system that was developed to support pay for performance and other quality initiates at Partners. Specifically: How can EMR data be leveraged into a clinical data warehouse that supports reporting? What are the key issues […]

CITL: The Business Case for Telehealth Technologies for Physician to Physician Communication

May 6, 2008 at 1:00 pm - 2:00 pm CDT

Eric Pan, MD, MS, Center for IT Leadership, Partners Healthcare. Adoption of telehealth technologies could save $4.28 billion annually, according to the Center for Information Technology Leadership, even if implemented only in Emergency departments, Correctional facilities, Nursing homes and Physician offices

Advocate HealthCare Medication Reconciliation Case Study

May 7, 2008 at 1:00 pm - 2:00 pm CDT

Joel S. Shoolin, DO, MBA, VP, Advocate Health Care, Oakbrook, IL. Advocate started its EMR journey in medication reconciliation several years ago and now can share its successes and the challenges of full electronic medication reconciliation using Cerner Millennium 2007.

Kaiser makes PHRs Available to all Members

May 13, 2008 at 1:00 pm - 2:00 pm CDT

Jan Oldenburg, Practice Leader, Health Content, Internet Services Group, Kaiser Permanente. The Kaiser PHR, called My Health Manager, offers access to the member’s electronic health record, lab test results, and immunization records. Other functionalities include online appointment scheduling, prescription refill requests, information about eligibility and benefits, and secure messaging with clinicians.

University of Pennsylvania Clinical Business Intelligence Case Study

May 15, 2008 at 1:00 pm - 2:00 pm CDT

Paul E Pancoast, MD, MBA, Deloitte Consulting LLP, and Brian Wells, Chief Technology Officer, University of Pennsylvania Health System (Penn). Penn and Deloitte developed a Proof-of-Concept Clinical Business Intelligence dashboard application. Penn had several large-scale data warehousing projects underway, but was dependant on manual extraction techniques for clinical informatics dashboards. Deloitte and Penn worked collaboratively […]

The Leapfrog CPOE Simulator: Evaluate your Readiness

May 19, 2008 at 1:00 pm - 2:00 pm CDT

David C. Classen, M.D., M.S., Vice President, CSC (formerly First Consulting Group) and Associate Professor of Medicine and Consultant in Infectious Diseases, School of Medicine, University of Utah, Salt Lake City, reviews the 2008 Leapfrog and National Quality Forum CPOE standards, including the compliance requirements, testing details, and lessons learned to date from the testing […]

Remote Application Hosting

May 20, 2008 at 1:00 pm - 2:00 pm CDT

Mike Smith, KLAS Enterprises, Orem, UT. A huge surge is occurring in outsourcing the hosting of applications. What is working and who delivers?

IT Enabling Patient Involvement in their Care

June 3, 2008 at 1:00 pm - 2:00 pm CDT

Linda Talley, Director of Nursing Systems, and Roberta Alessi, Executive Director, Operations and Compliance, Children’s National Medical Center, Washington, DC. This leading Children’s Medical Center implemented a patient interactive system as part of new facility design in November 2007. The system offers customer service and entertainment functionalities including a variety of information links to area […]

CHW Case Study: Community MD Strategy and Roll Out

June 4, 2008 at 1:00 pm - 2:00 pm CDT

Scott Whyte, VP, Information Technology, and Dan Ferguson, MD, MS, FACP, CPE, Vice President, Medical Operations, Catholic Healthcare West, San Francisco. CHW describes their approach to electronic results distribution to physicians, and its impact. A participating community physician also describes how this technology has increased both practice productivity and patient safety.

Benchmarking Your Progress on the Journey to Operational and IT Excellence

June 5, 2008 at 1:00 pm - 2:00 pm CDT

Erica Drazen, Ed D, VP, CSC, formerly First Consulting Group. CSC has recently completed a survey of healthcare organizations to assess industry progress towards national goals. Their “Evolution Framework” uses widely-accepted industry benchmarks for Safety, Accountability/Transparency, Patient Centeredness, and Efficiency and is a self-scoring instrument including 40 operational and 40 IT measures. A brief report […]

Management Dashboards: The Memorial Hermann Daily Flash Report

June 10, 2008 at 1:00 pm - 2:00 pm CDT

Emily Handwerk, System Executive Information Systems, Memorial Hermann Health System, Houston, demonstrates a key operations management tool and describes its use, IT’s role in supporting the process, and ongoing governance matters addressed by Memorial Hermann as the management process and tool evolves.

E-Discovery Rules of the Road

June 11, 2008 at 1:00 pm - 2:00 pm CDT

Ronald Bonig, VP and CIO, The George Washington University, and George Conklin, VP and CIO, CHRISTUS Health. With the recently updated regulations for E-Discovery, it is necessary for organizations to review the rules of the road for legal preservation and retention, create new maps for easy navigation, and update discovery procedures to eliminate the fines […]

Standardizing Vocabularies and Creating the Governance Structures to Manage and Maintain Them

June 17, 2008 at 1:00 pm - 2:00 pm CDT

Christopher Chute, MD, DrPH, Professor and Chair, Biomedical Informatics, Mayo Clinic, Rochester. Standard terminology and vocabulary are now widely recognized as crucial elements for interoperability and within enterprise data consistency. Dr. Chute outlines the present trends for enterprise terminology management, some ongoing developments, and Mayo’s approach. He also highlights activities at the National Center for […]

Sharp HealthCare Baldrige Award and IT Enablers

June 23, 2008 at 1:00 pm - 2:00 pm CDT

Bill Spooner, Chief Information Officer, and Nancy Pratt, SVP Clinical Effectiveness, Sharp HealthCare, San Diego. This session reviews how Sharp HealthCare answered the 2007 HealthCare Baldrige criteria across all seven categories. Areas the examiners highlighted as particular strengths are explored. Sample process diagrams and tools employed at Sharp are also discussed, as are results from […]

2nd Generation PACS: Are the Market Leaders Changing?

June 25, 2008 at 1:00 pm - 2:00 pm CDT

Ben Brown, Research Director, KLAS Enterprises, Orem, UT. Larger, acute care organizations are demanding more from their PACS system. What vendors are delivering? Imaging crosses traditional boundaries, creating new opportunities to improve care and leverage technology. Where are providers turning as they replace their legacy PACS?

Implementing Standard Terminologies to Share Data: SNOMED Case Studies

June 26, 2008 at 1:00 pm - 2:00 pm CDT

Cyndie Lundberg, Clinical Informatics Educator, College of American Pathologists, SNOMED Terminology Solutions and Robert H. Dolin, MD, FACP, FACMI, Kaiser Permanente, Department of Internal Medicine, Physician Lead, KP HealthConnect Convergent Medical Terminology Team. The use of standard terminology provides interoperable patient data and the ability to share data across acute care departments and other facilities. […]

Texas Health Resources Clinical Decision Support Implementation

July 7, 2008 at 1:00 pm - 2:00 pm CDT

Luis Saldana, MD, MBA, Medical Director of Clinical Decision Support, and Ferdinand Velasco, MD, CMIO, Texas Health Resources. Lessons learned from the first year of implementing clinical decision support and CPOE in a community hospital setting. Our discussion focuses on order sets, clinical alerts and drug interaction checking.

Clinical System Benefits-Driven Implementation: Lessons Learned from Early Adopters

July 10, 2008 at 1:00 pm - 2:00 pm CDT

Doug Thompson, Principal, Strategy Expert, CSC, and Patricia Johnston, FHIMSS, Vice President Information Systems, Texas Health Resources, explain how to manage a clinical system implementation “to the benefits”, instead of “to the technology”. Lessons learned from surveys and direct experience with more than 100 hospitals that have focused on benefits in their implementations are described […]

Business Intelligence and Data Analytics: Combining Clinical and Financial Data

July 25, 2008 at 1:00 pm - 2:00 pm CDT

Jeremy Bikman, KLAS Enterprises, Orem, UT. Where does the industry sit relative to concurrent access to clinical and financial data that is required to run today’s acute care organizations? Presentation and audio recording links available upon request. Contact the Scottsdale Institute at scottsdale@scottsdaleinstitute.org

Clinical Decision Support at Robert Wood Johnson: A Case Study

July 28, 2008 at 1:00 pm - 2:00 pm CDT

John Chuo, MD, MS, Medical Director, Neonatal Intensive Care Unit, Director of Neonatal Informatics, Assistant Professor of Pediatrics, Robert Wood Johnson Medical School, Bristol Myers Squibb Children’s Hospital. Dr. Chuo specifically discusses the orderset lifecycle process at the Bristol Myers Squib Children’s Hospital at Robert Wood Johnson. The four-month process consisted of a two-track strategy […]

Advocate Clinical Decision Support Case Study

July 31, 2008 at 1:00 pm - 2:00 pm CDT

Joel S. Shoolin, DO, MBA, VP, Advocate Health Care, Oakbrook, IL. Chicagoland’s Advocate Healthcare has developed a number of Clinical Decision Support (CDS) tools to improve patient care. This session enumerates the current CDS rules and alerts and discusses plans for future deployments.

Information Sharing within a Federated Data Model – Enabling Data Collaboration without Compromising Security

August 6, 2008 at 1:00 pm - 2:00 pm CDT

Jamie Welch, CIO of the Louisiana Rural Health Coalition (LRHC), presents how a decentralized data approach helped LRHC and the Louisiana State University Health Sciences Center overcome privacy concerns to create a network allowing 24 rural hospitals to access an integrated, patient-centric web portal system to support a statewide telemedicine program

Clinical System Benefit Measurement Metrics: How to Select, Collect and Report

August 13, 2008 at 1:00 pm - 2:00 pm CDT

Douglas Thompson, Director, Navigant Consulting, presents a detailed “technical” discussion laying out the principles of benefit metric selection, issues around data collection, principles of report design and use; and illustrating them with real-world examples. Participants are invited to contribute and discuss their own specific examples.

Realizing Budgetable Benefits: RAD Voice Recognition

August 14, 2008 at 1:00 pm - 2:00 pm CDT

Robert C. Weeks, Director, Information Services Division, Memorial Hermann Healthcare System, Houston. Prior to implementing digital voice recognition technology for Radiology transcription, Memorial Hermann Healthcare System was spending over $1.5 million per year on transcription services and final report turn around times (TAT) were averaging 25 to 26 hours. After going to voice recognition, report […]

Revenue Cycle Reformation: Will Software Solutions Keep Up?

August 26, 2008 at 1:00 pm - 2:00 pm CDT

Kent Gale, President, KLAS Enterprises, Orem, UT. Have the new Revenue Cycle Management solutions come of age? Are 20-30 year old legacy AR/billing solutions being replaced? If so, who is making the change and why? What influence does the clinical information system have in replacing a legacy financial information system? Presentation and audio recording links […]

A Balanced Scorecard Approach to Developing an Integrated Enterprise Data Warehouse

September 9, 2008 at 1:00 pm - 2:00 pm CDT

Narayanan Kulasekar, Manager EDW/Business Intelligence, and Tina Esposito, MBA, RHIA, Director, Center for Health Information Services, Advocate Health Care, Oakbrook, IL, describe the approach Advocate is taking in developing an integrated Enterprise Data Warehouse (EDW). They cover the design, approach and the benefits provided by the EDW to users ranging from the executive team to […]

Hospitals Subsidizing Community Physician EHRs, Tax Implications for Both Parties

September 16, 2008 at 1:00 pm - 2:00 pm CDT

Linda Sauser Moroney and Jennifer R. Breuer, Partners, Drinker Biddle Gardner Carton. Two years have passed since CMS/OIG regulations were issued allowing hospitals to subsidize ambulatory electronic health record arrangements for community physicians on their medical staffs. Since that time, the IRS has provided informal guidance to assist hospitals in ensuring that such arrangements won’t […]

Oncology Solutions: A Complex Area – Who is Hitting the Mark?

September 17, 2008 at 1:00 pm - 2:00 pm CDT

Jeremy Bikman, VP of Research, KLAS Enterprises, Orem, UT. From community hospital to cancer center, what options do providers have? Do single source and/or integrated vendors like Cerner, Eclipsys, Siemens and Epic, compete well with the niche players?

Ultrasound Technology: Benefits and Impact at the Seton Family of Hospitals

September 22, 2008 at 1:00 pm - 2:00 pm CDT

Robert Petty, Dell Healthcare Practice Executive of Seton Family of Hospitals, and Jeff Falwell, Dell Project Manager, discuss the selection process used to determine their choice of ultrasound technology. They also discuss the planned and realized benefits of using Ultrasound for RTLS and RTLS benefits in general. They conclude with a discussion of lessons learned […]

Cincinnati Children’s Clinical Research Data Warehouse (I2B2)

September 23, 2008 at 1:00 pm - 2:00 pm CDT

Keith Marsolo, Director of Research Data Warehouse and Instructor of Pediatrics, Cincinnati Children’s Hospital Medical Center. Cincinnati Children’s Hospital Medical Center has implemented a research data warehouse using the i2b2 framework (https://www.i2b2.org). By merging disparate sources of clinical and research data and providing a set of web-based mining and analysis tools, this project will foster […]

Clinical Browser Delivers Value at Daughters of Charity Health System

October 1, 2008 at 1:00 pm - 2:00 pm CDT

Dick Hutsell, VP and CIO. The health system reestablished itself in 2002 with little capital to make up for many years of under-investing in clinical information technology. A clinical browser was the first investment; providing clinician access to the legacy ancillary applications while allowing the health system to incrementally build a comprehensive clinical system strategy. […]

Clinical System Benefit Requirements: A Practical Tool for Benefits-Driven System Implementation

October 2, 2008 at 1:00 pm - 2:00 pm CDT

Doug Thompson, Director, Navigant Consulting, describes and gives practical examples of how to identify and use detailed technical and process change requirements focused on realization of specific operational benefits, as distinguished from a focus on process changes or technical implementation goals

Business Intelligence Strategy and Approach

October 7, 2008 at 1:00 pm - 2:00 pm CDT

Bruce Johnson, Managing Director of Data Architecture Strategy and Governance, Recombinant Data Corporation, describes post-EMR implementation analytical needs and factors to consider when analyzing the business drivers and technology options for the solutions most appropriate for your needs. Navigating a large solution landscape and innumerable technology vendors can be time intensive, costly, and may result […]

Building Business Analytics from Healthcare IT Systems at Spectrum Health

October 9, 2008 at 1:00 pm - 2:00 pm CDT

Anthony J. Senagore, MD, MS, MBA, VP Research and Education, Spectrum Health, and Professor of Surgery, Michigan State University/CHM, and Scott Bauman, Director, Enterprise Business Intelligence, Spectrum Health, describe Spectrum Health’s approach to creating business analytics from core vendor applications systems data. Since most healthcare applications are not built to provide analysis of operations for […]

Identity Theft Red Flag Rules

October 15, 2008 at 1:00 pm - 2:00 pm CDT

Rebecca L. Williams RN, JD, and Brent R. Eller, Partner, Davis Wright Tremaine, Seattle. The Federal Trade Commission (FTC) has announced the Nov. 1, 2008, compliance deadline for implementing identity theft prevention programs pursuant to the identity theft red flag rules (“Red Flag Rules”). This presentation covers the Red Flag Rules and the applicability of […]

Closed-Loop Processes to Facilitate Transparency and Enhance Patient Safety

October 16, 2008 at 1:00 pm - 2:00 pm CDT

Donna Willeumier, Administrator Safety and Regulatory Compliance, and Kate Kovich, Director Patient Safety and Regulatory Compliance, Advocate HealthCare, Oakbrook, IL, describe how Advocate uses technology to facilitate patient safety lessons learned sharing. Root cause, apparent cause and common cause analyses are performed and reported in standardized reports. The lessons learned from the cause analyses are […]

The Legal EHR: Definitions and Beyond

October 22, 2008 at 1:00 pm - 2:00 pm CDT

Barry S. Herrin, FACHE, Smith Moore Leatherwood, LLP. As we continue to implement our grandchildren’s technology within our grandparents’ legal system, questions and problems continue to arise in the context of the electronic health record, and particularly in the definition of the “legal” electronic health record. This presentation discusses some of the practical problems and […]

Making Inroads with Speech Recognition

October 23, 2008 at 1:00 pm - 2:00 pm CDT

Ben Brown, Research Director, KLAS Enterprises, Orem, UT. A growing number of healthcare provider organizations report dramatic workflow efficiency, faster report turnaround times and cost savings benefits by adopting speech recognition technology. The findings in this presentation have motivated a great many providers to consider speech recognition as the next step in automating workflow and […]

Maximizing Service Response and Nursing Efficiency through Family Involvement

October 28, 2008 at 1:00 pm - 2:00 pm CDT

Aliza Koenigsberg, Administrative Director, Children’s Service Line, Morgan Stanley Children’s Hospital of NewYork-Presbyterian, Komansky Center for Children’s Health, and Joseph McTernan, Director of Operations at Morgan Stanley Children’s Hospital of NewYork Presbyterian/Columbia University Medical Center. Aliza and Joseph describe the NYP Children’s Hospital’s interactive bedside program, which allows patients and families to communicate concerns or […]

Are Integrated ED Solutions Overtaking Best of Breed Products?

November 12, 2008 at 1:00 pm - 2:00 pm CST

Jason Hess, Research Director, KLAS Enterprises, Orem, UT. How deeply are physicians engaged in their ED system? Which solutions cover the ED from A to Z? What vendors/products are replacing legacy systems? Presentation and audio recording links available upon request. Contact the Scottsdale Institute at scottsdale@scottsdaleinstitute.org

Impact of Patient Involvement in their Care

November 14, 2008 at 1:00 pm - 2:00 pm CST

Kathy Pereira-Ogan, RN, Director of Service Excellence and Patient Satisfaction, and Kristen Lindsey Project Leader for the Department of Information Services, Christiana Care Health System, Wilmington, DE.

Using Technology to Improve the Patient Experience

November 19, 2008 at 1:00 pm - 2:00 pm CST

Bryan Croft, Vice President of Operations, The Methodist Hospital, Houston, discusses the innovative ways Methodist is leveraging interactive technology to improve the patient experience. He explains how The Methodist Hospital engages patients in their own care by bridging gaps in communication and understanding between patients and caregivers. Ultimately, engaged patients improve patient satisfaction, clinical outcomes, […]

A Review of the Piedmont Healthcare OIG Audit

November 20, 2008 at 1:00 pm - 2:00 pm CST

Nadia Fahim-Koster, MBA, CHPS, CISSP, Information Security Director, Piedmont Healthcare, Atlanta, and Cliff Baker, PricewaterhouseCoopers, describe the OIG Security Audit of Piedmont, lessons learned, and the related CMS Security Audits. Since the HIPAA Security Rule is enforced by CMS, not OIG, this rule provides CMS with broad discretion over enforcement decisions based on provider cooperation […]

CPOE Simulator at Northwestern Memorial Hospital

December 2, 2008 at 1:00 pm - 2:00 pm CST

Tim Zoph, Vice President and Chief Information Officer, Northwestern Memorial Healthcare, and David C. Classen, MD, M.S., CMO, CSC. The session outlines the experience of Northwestern Memorial Hospital with the Leapfrog CPOE Testing Standard and reviews the basic aspects of the standard. Dr. Classen and Mr. Zoph also outline NMH’s experience as one of the […]

Is Medication Administration Technology Creating a Win/Win at the Bedside?

December 18, 2008 at 1:00 pm - 2:00 pm CST

Jason Hess, Research Director, KLAS Enterprises, Orem, UT. Are advances in smart pump technology and barcode medication administration generating the anticipated benefits? Providers expect to see improved nurse workflow and patient safety. Are those benefits being realized? What are the options available to providers and which solutions are measuring up?