Scottsdale Institute

Tamra Lavengood RN, BSN, MSN, CPC+/SIM Coordinator Mercy Primary Care, Katie Korte, Community Health Advocate, and Rodney Gardner, RN, Care Coordinator, Centura Health.  Looking at a patient’s “Social Determinants of Health” has been gaining traction as a focus for whole person healthcare.  Rightly so; in fact these are the first things that need to be […]

Jay Backstrom, VP and Telehealth Practice Leader, Impact Advisors.  While many organizations have implemented telehealth over the years, some are realizing significant success while others are failing with low adoption and little to no realized benefits. The difference between success and failure is directly attributed to having a mature telehealth program with the right alignment […]

Susan Hawkins, FACHE, Senior VP Population Health, and Chelsea Pollet, Director Direct-to-Employer Relationships, Henry Ford Health System.  In January 2019, Henry Ford launched a new, direct contracting relationship with General Motors for medical and surgical services.  This value-based contract applies to the salaried workforce members and dependents in the Detroit metropolitan area who selected the […]

Tom Sullivan, Innovation Lead, Optum.  Call center voice data is a largely untapped resource among many healthcare organizations today.  In this session, Tom discusses how emerging AI technologies are being applied to voice and data at scale to truly transform customer experiences and their healthcare outcomes. Both health systems and health plans stand to benefit […]

Thomas Selva, MD, CMIO, University of Missouri Health Care, Amanda Hammel, SVP & CIO, Memorial Hermann Health System, and Dick Flanigan, SVP, Cerner.  In an age of consumerism, new market entries and digital disruption, driving loyalty to your healthcare organization is more important than ever. Learn from three industry perspectives as they address strategies and […]

Aliya Jones, MD, Chair, Department of Behavioral Health, Bon Secours Baltimore Health System, Allan Austin, Senior Organizational Effectiveness Consultant and Allen Tien, MD, MHS, President and Chief Science Officer, mdlogix.  The ED Diversion program was designed to provide comprehensive screening and improved referral processes for high utilizers of the Bon Secours Emergency Department, enabling better […]

Eren Aksu, Manager, Deloitte Consulting, LLP.  Virtual and augmented reality, once considered a novelty for entertainment, has become one of the most effective emerging technologies for healthcare practitioners to improve their training, care delivery, and patient outcomes. In this session, Eren – Deloitte’s AR/VR Innovation Hub leader for Digital Reality – provides an overview of […]

Alvia Siddiqi, MD, FAAFP, VP Population Health, and Mike Barbati, Med Ec & Innovations, Enterprise Population Health, Advocate Aurora Health.  There are many factors that impact a person’s health beyond traditional medical care; these Social Determinants of Health (SDOH) can range from job security and education to having access to healthy food and transportation, and […]

Matthew Penziner, Executive Director, NYUPN Clinically Integrated Network.  For NYUPN, keeping costs down and quality high meant keeping more of its attributed patients seeing NYUPN physicians. To influence patients to utilize “domestic” primary care physicians, specialists and facilities, NYUPN worked with patients’ greatest influencers: physicians. Attendees will gain insight into how NYUPN was able to […]

Jessica Block, Manager Community Health Programs, and Pam Ross, JD, MHA, Director Community Health Programs, Children’s Hospitals & Clinics of Minnesota.  Increasingly, efforts to address the social determinants of health provide important opportunities to influence individual and population health. Responsive programming requires thoughtful clinical integration, skilled resource navigation, and community collaboration – all anchored in […]

Tamra Lavengood, RN, BSN, MSN, Coordinator for Comprehensive Primary Care Plus (CPC+) Mercy Family Medicine  and Steve Lavengood, MD, CPC+ Medical Director, Mercy Family Medicine, Centura Health Physician Group.  With the advent of the Comprehensive Primary Care Initiative (CPCI) that began in October 2012, CMMI has continued incentivizing primary care practices to move away from […]

Vanessa Guzman, AVP, Quality Improvement, Montefiore Health System, and Shara L. Cohen, JD, VP, Customer Experience for Clinical Effectiveness, Wolters Kluwer Health.  Vanessa and Shara describe the strategy used by Montefiore Health System to implement value-based care model activities, understanding that patients’ health extends well-beyond healthcare settings. The model promotes accountability for performance through contractual […]

Jon Russell, SVP and CIO, John Muir Health.  Jon provides an overview of John Muir Health’s journey from innovation to transformation, including a description of their internal processes and examples of how John Muir is engaging in the Bay area’s health tech startup and operational innovation environment to drive organization strategy, develop creative partnerships with […]

Elizabeth Pearlman, VP Software Applications and Operations, Hospital for Specialty Surgery (HSS), and Liam Bouchier, Principal, Impact Advisors, discuss how organizations can prepare for and ensure a traditional IT strategy is aligned with and enabling the Digital future in a highly competitive urban marketplace. They share their views of what it takes from both the […]

Tony Jurek, Managing Director, Anne Phelps, Principal, and Mark Bethke, Managing Director, Deloitte Consulting, LLP.  Despite the political rhetoric and public doubt surrounding the viability of the value-based care model, the industry continues to mature and evolve this model of healthcare delivery.  The next wave of meaningful use funding, CMS Innovation programming for value driven […]

Kevin N. Hansen, PharmD, MS, BCPS, Assistant Director of Pharmacy, Moses H. Cone Memorial Hospital.  The Institute for Safe Medication Practices (ISMP) and the Centers for Medicare & Medicaid Services (CMS) indicate that whenever possible, medications are to be dispensed in the most ready-to-administer (RTA) forms available from the manufacturer or in pharmacy-repackaged unit dose. […]

Seth Nore, MBA, MHA, Clinical Applications Director, and John Jurchak, MSPT, Director of Performance Enhancement, Atrium Health. Atrium Health operates as a fully integrated system that is connecting and transforming care delivery. Seth and Bennett discuss the growing importance of continuing care organizations and how Atrium’s approach to clinical system integration aligns with an overarching […]

Titus Schleyer, DMD, PhD, Research Scientist, Regenstrief Institute, and Professor of Biomedical Informatics, Indiana University, and Jason Schaffer, MD, IU Health. How do you integrate data from a community health information exchange effectively and efficiently into an EMR?  Our FHIR-based app, called CareView, for connecting the Indiana Network for Patient Care with the Cerner EMR […]

Christian Lagier, Managing Director and Co-Founder, TechSpring – the Baystate Health Technology Innovation Center.  As regulatory and competitive pressures are dramatically increasing the pace of change in our industry, Christian speaks about the role of “innovation centers” in healthcare. At the founding of TechSpring five years ago, there were less than 20. Today, the list […]

Nicole J. Brandt, PharmD, MBA, BCGP, BCPP, FASCP, Executive Director, The Peter Lamy Center on Drug Therapy and Aging, and Professor, Pharmacy Practice and Science University of Maryland School of Pharmacy.  Co-design is one of the essential tools in human-centered design (HCD) and involves the patients in the design process and works with them to […]

Mike Farrell, President, and Frank Belmonte, MD, Chief Medical Officer, Advocate Children’s Hospital.  High quality pediatric care starts with sufficient volumes and breadth of services. In a contracting pediatric market, how do you continue to gain market share and augment services that you can provide to this population? Nontraditional partnerships become essential to consolidating the […]

Dan Golder, DDS, MBA, Principal Advisor, and Jason Fortin, Senior Advisor, Impact Advisors.  This session focuses on two proposed rules recently published by the federal government:  Interoperability and Patient Access from CMS, and Interoperability, Information Blocking, and the ONC Health IT Certification Program.  Dan and Jason provide an overall review of these rules and how […]

Dan Liljenquist, SVP/Chief Strategy Officer, Intermountain Healthcare.  Shortages of essential generic medications are impacting patient care throughout the country.  Civica Rx is a not-for-profit generic drug company, organized by leading health systems and philanthropies with a mission to ensure that essential generic medications are available and affordable for everyone.  This session (1) explores the market […]

Deborah Pasko, PharmD, MHA, Director of Performance Center Optimization & Services, Omnicell. As inpatient drug spend continues to outpace payer reimbursement, health systems need to have better insight into the impact of medication usage on the total cost of care.  Deb discusses and reviews ways to understand the impact of medication use on patient outcomes. […]

Mark Ropiecki, Executive Director, and Wayne Teris, MD, Medical Director, Care Compass Network.  Community Based Organizations provide valued services to our community members that contribute to health outcomes. These services are not yet fully quantified or qualified from an integrated health system-community based organization approach to value-based reimbursement.  This session focuses on innovative efforts underway […]

Warren Whitford, Director of Value Based Care Research, and Colin Buckley, Senior Analyst, KLAS.  The shift to value-based care is top of mind for many health systems. Market complexity and growth in the value-based care (VBC) managed services market have led to fluctuating customer experiences. Over the past two years, leaders from 30+ provider/payer organizations […]

Vimal Mishra, MD, MMCi, Medical Director Office of Telemedicine, Division of Hospital Medicine, ABPM Diplomate in Clinical Informatics, and David Collins, MHA, CPHIMS, FHIMSS, Practice Administrator Telemedicine, VCU Health.  Traditional face-to-face patient visits require multiple accommodations, including travel, parking, navigating to a clinic, and spending time in waiting rooms, all of which often take far […]

  Shara Cohen, JD, VP Customer Experience for Clinical Effectiveness, Wolters Kluwer.  Scaling reach and effectiveness of care management resources is a critical challenge for leading healthcare organizations as they seek to meet the demands of population health management, value-based care performance and shrinking margins. The ability to provide reliable and consistent patient care and […]

Michael Olgren, MS, MMI, MD, FACEP, CMIO, and Diplomate in Clinical Informatics of the ABPM, Mercy Health Saint Mary’s Campus, a member of Trinity Health.  Most healthcare workers feel patient complexity has gone through the roof, along with the expectation of managing the costs these patients incur. As we move to value-based care, that cost […]

Luke Hansen, MD, MHS, VP & CMO Population Health, AMITA Health.  Accountable Care Organizations represent the most widely adopted of Medicare’s alternative payment models. AMITA Health was an early entrant of the program and has realized over $45 Million of shared savings over the last six years while posting top tier quality performance. Dr. Hansen […]

Tom Foley, Principal, Jason Wainstein, Principal, and David Betts, Principal, Deloitte Consulting, LLP.  The life sciences and health care industry is on the brink of large-scale disruption. The future will be defined by radically interoperable data, open and secure platforms, and consumer-driven care. Is your organization prepared?  This teleconference explores the future of health and […]

Ini Ekiko, VP Population Health and Ambulatory Services, Memorial Hermann Healthcare System.  Memorial Hermann has implemented tools to facilitate tracking and completion of registry care gaps and accurate HCC (hierarchical condition category) coding, as well as the reporting, analyzing and visualization of data. With HealtheIntent serving as just one component of the solution, the population […]

Dan Golder, DDS, MBA, Principal and Larry Katzovitz, Senior Advisor, Impact Advisors.  This session focuses on the 2019 Quality Payment Program (QPP) Final Rule from CMS, and provides a high-level overview of the significant components of the legislation, how they interrelate, and what providers and health care organizations need to know for 2019.  Highlights include […]

Kamal Jethwani, MD, MPH, Senior Director Innovation, Partners HealthCare Pivot Labs.  Evidence suggests that patients engaged in their own care have better clinical outcomes and lower total medical expenses. However, engaging patients in meaningful ways requires high levels of coordination within care teams, along with the availability of well-designed, intelligent tools to offer to patients.  […]

Jennifer Varnadore, Administrator, CHRISTUS Bossier Emergency Hospital, Randy Osteen, VP Applications Services, and Dana Smelser, Director of Marketing and Communications, CHRISTUS Health.  As the healthcare industry continues to evolve, provider organizations are seeking lower-cost alternatives to providing traditional clinical services through creation of facilities that are scalable in design to provide high levels of care […]

Colin Buckley, Senior Analyst, and Adam Cherrington, Director of Patient Engagement Research, KLAS.  Patient engagement is as old as medicine, but the use of information technology to engage patients is just taking shape. Broad visions and experimentation abound, but pathways are still being cleared, and there is a lack of consensus regarding end goals. The […]