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Building Healthcare’s AI-Powered Digital Front Door

Stephanie Lahr, MD, CMIO and CIO, Monument Health, and Peter Durlach, SVP, Healthcare Strategy and New Business Development, Nuance Communications.  Patients want the same conveniences from healthcare organizations that they enjoy from major consumer brands. To deliver voice and digital experiences to patients across their journey, Monument Health is partnering with Nuance to build an AI-powered patient engagement platform to...

Dan Bazuin

Dan Bazuin joined Spectrum Health – a $6.9 billion not-for-profit, award-winning, integrated health care system based in West Michigan – in January of 2020 as the Director for Digital Health and Integration Services. In this role, he is responsible for consumer and patient-facing digital solutions with a focus on the digital front door and consumer self-service, along with supporting...

Leverage a Digital Practice to Advance Consumer Engagement amid COVID-19 and Beyond 

Tom Pacek, CIO, Inspira Health, and David Harse, VP and GM, Consumer Engagement, Cerner.  As the healthcare industry undergoes a shift in consumer behavior patterns, providers are challenged with finding new opportunities to meet consumer expectations in delivering quality care.  Rising healthcare costs, a desire for more transparent health data, and the influence of digital and mobile technology...