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Mobilizing Workstreams from Surge Capacity to Supply Chains in Response to COVID-19

Cheryl Hertel, MBA, RN-BC, FACHE, CHCIO, VP & CIO, CoxHealth, John W. McLendon, CPHIMS, MBA,, VP & CIO, Circle Health, and Dick Flanigan, MBA, FACHE, SVP Cerner.  Chreyl, John and summarizes how health systems are responding to COVID-19, the financial impacts of the pandemic, and how checklists must continually change to adapt to the rapidly changing environment. They also...

Intermountain Leveraging Analytics to Inform Capacity Management During COVID-19 Outbreak

Albert Marinez, Chief Analytics Officer, Amy Christensen, MSN, RN, NE-BC, FACHE, VP & CNO Specialty Based Care, Seraphine Kapsandoy, PhD, RN, Chief Clinical Information Officer, and Diego Ize-Ludlow, MD, CHIO, Intermountain Healthcare. COVID-19 has put a renewed focus on actionable and real-time intelligence. Hospital administrators and operational leaders required the support of real-time situational awareness related to capacity, supplies,...

Personal Health Engagement at Intermountain

Lonny Northrup, Senior Medical Informaticist, Intermountain Healthcare.  Improving communications between patients and their care teams once the patient leaves the hospital, clinic or emergency department is resulting in dramatically improved patient satisfaction, better clinical outcomes, fewer readmissions and reduced clinical utilization. This teleconference highlights results achieved at Intermountain and other healthcare systems using a variety of digital solutions for improved patient engagement.

Adopting a Virtual Process for Provider EMR Optimization Training at Kaiser Permanente

Ken Robinson, MD, Physician Lead, Systems Solutions and Deployment, and Melody Boehm, Director, Business Optimization, Kaiser Permanente.  In an effort to create a more iterative and scalable provider EHR optimization training program, Kaiser Permanente Southern California created a virtual program focused on working through single pain points in the EHR based on provider feedback. Dr. Robinson and Melody discuss how they created a...

Bechara Choucair MD

Bechara Choucair MD
Bechara Choucair, MD, is senior vice president and chief community health officer at Kaiser Permanente. He oversees the organization’s national community health efforts to improve conditions for health and equity for Kaiser Permanente’s 12.2 million members and the 68 million people who live in the communities it serves. In his role, Dr. Choucair oversees the organization’s community health investments,...

EMR Adoption Training for Providers at Northern Light Health

Michael Ross, MD, FAAP, FACMI, Regional Medical Information Officer, Northern Light Health.  Dr. Ross discusses the process at Northern Light Health (NLH) which focuses on increasing provider adoption through post-adoption training classes.  We’ll discuss the use of survey and EMR-user-experience tools to gather data on those attending adoption classes, demonstrating improvements in provider efficiency and patient access.  He also discusses the importance of...

Jeff Brittain PharmD, BCPS

Jeff Brittain PharmD, BCPS
Jeff Brittain, PharmD, BCPS Director, Pharmacy Support Services MUSC Health Jeff Brittain is the Director of Pharmacy Support Services at MUSC Health in Charleston, South Carolina. With his staff, he oversees all aspects of medications safety throughout the health system. Pharmacy Support Services operates the MUSC’s Drug Information Center, facilitates interdisciplinary teams to ensure appropriate and efficient medication use,...

Marcee I. Chmait

Marcee Chmait
Marcee Chmait has served in multiple leadership rolls within the health care industry for nearly 30 years.  Her passion is to innovate, incubate and develop new business models and to grow them into meaningful businesses.  Marcee has spent her career at the brink of healthcare innovation, identifying opportunities to merge direct relationships between consumer and provider before consumer-centered healthcare...

Brad Shaink

Brad Shaink
Brad Shaink has been with Houston Methodist since June 2011. His current position is Director of Innovation and Digital Transformation. Brad serves a broad role focused on consumer and patient digital technologies that advance Houston Methodist's vision of Leading Medicine. Brad's successes include development of an Intelligent Automation team, the creation of the first enterprise patient app at Houston Methodist,...

Intermountain at Home and Virtual Care

Joel Macey, Executive Director Intermountain Homecare, and Nick Bassett, VP Population Health Services, Intermountain Healthcare.  As more health systems transition to value-based care and risk-based contracts, moving care upstream and out of traditional health centers has become increasingly prevalent. Providing care in the home is the model for the future, especially for high risk patients who may be challenged...