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Central Pharmacy Services Hub Delivers Patient-focused Care

Mark Sullivan, PharmD, MBA, BCPS, FASHP, Executive Director, Pharmacy Operations, and Michael O’Neal, PharmD, MBA, Director of Pharmacy Procurement, Vanderbilt University Hospital & Clinics.  Driven by a commitment to deliver enhanced patient-focused pharmacy services across the continuum of care, Vanderbilt University Hospital and Clinics (VUHC) shifted many medication distributive and ancillary support functions to an off-campus centralized services center. Drs. Sullivan and...

Centralized Scheduling Center to Improve Patient Access at Sutter

Albert Chan, MD, Sutter Health VP, Chief of Digital Patient Experience, and Steve Chambers, General Manager & VP, Patient Access Solutions, Sutter Physician Services, Sutter Health. Patients have more choices in healthcare than ever before. Today's patients want consistent and seamless care when it is convenient for them, which may or may not be the time of the next...

Michael O’Neal PharmD, MBA

Michael O’Neal PharmD, MBA
Michael O’Neal has been on staff at Vanderbilt University Medical Center since his graduation from Auburn’s Harrison School of Pharmacy in 1991.  Through his career, he staffed in the various operational venues within the medical center gaining valuable experience that serves him today in his role as Director of Pharmacy Procurement and Inventory Management. Since 2005, he has directed procurement,...

Angela Kline-Couch, RN, MBA-HC, MSN, BSN

Angela Kline-Couch, MBA-HC, MSN, BSN
Director of Telemetry Services for Truman Medical Center, UMKC Health Sciences District Angela’s background reflects a successful 18 years of experience in Nursing and Leadership that include inpatient Surgical, Orthopedic, Telemetry Services and outpatient Urgent care, Primary care and Surgical same day clinic services.  Member of the UMKC IRB in 2010-2011 and the University of Mary’s academic advisory board in...