2026 WEBINAR | Lessons from 148,000 Lives: How Our Employee Health Plan Shaped Direct-to-Employer Solutions

Employers are facing the steepest healthcare cost increases in more than a decade, and health systems are among the largest employers in the markets they serve. AdventHealth chose to confront that problem on its own balance sheet first.

In this session, Jennifer Jackson, Senior VP & Chief Population Health Officer, and Laura Klempner, Vice President of Population Health, will walk through the origin, design, and results of the Select Plan, a narrow-network offering built on AdventHealth’s clinically integrated network and how it became the foundation for the system’s direct-to-employer (DTE) strategy. The discussion will cover the cost, utilization, and network-leakage analytics that surfaced the opportunity and shaped plan design; the enrollment and engagement results to date; and the infrastructure decisions that made the model repeatable rather than a one-off.

Jennifer and Laura will also address the harder strategic question: what actually transfers from an employee health plan to an external employer product, and what doesn’t. A model tuned to one workforce’s demographics, geography, and risk profile is not a product, it’s a starting point. Using risk stratification, care-gap identification, and utilization pattern analysis, AdventHealth has been targeting specific population health opportunities within its own workforce and building interventions against them, applying that same method as it develops solutions for employer populations. The session will describe how AdventHealth Population Health Services is packaging capabilities such as care navigation, health management, and ED coordination as modular components that can be configured to an individual employer’s population — some now going to market, others still in pilot with our own employees. And it will make the case for why a one-size-fits-all DTE offering fails both the employer and the system.

Attendees will leave with a candid view of what worked, what was harder than expected, and what they should test in their own plans first.