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A Successful Micro ACO as Model for Reform
March 21, 2012, 1:00 pm - 2:00 pm CDT
William G. Bithoney, MD, National Medical Leader, Thomson Reuters Healthcare, and former interim president and CEO, COO and CMO at Sisters of Providence Health System/Mercy Medical Center, Springfield, MA, discusses his team’s work in managing a full risk Medicare Advantage Accountable Care Organization. This work resulted in marked decreases in hospital admissions (from 380/1000 per year to 173/1000 per year). Significant improvements in patient satisfaction were achieved. This work also resulted in his hospital system moving from experiencing a chronic financial loss to becoming the most profitable community hospital in Massachusetts. Simultaneously, the hospital team was named a Cleverly 100 Top Hospital in the United States for quality of care and value for each of the past two years.