Adopting a Virtual Process for Provider EMR Optimization Training at Kaiser Permanente
April 14 @ 1:00 pm - 2:00 pm CDT
Ken Robinson, MD, Physician Lead, Systems Solutions and Deployment, and Melody Boehm, Director, Business Optimization, Kaiser Permanente. In an effort to create a more iterative and scalable provider EHR optimization training program, Kaiser Permanente Southern California created a virtual program focused on working through single pain points in the EHR based on provider feedback. Dr. Robinson and Melody discuss how they created a monthly program across their region with over 96% of provider participants recommending it to their peers.