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Extending Patient Care Through Voice Technology and AI
March 19, 2019 @ 1:00 pm - 2:00 pm CDT
Shara Cohen, JD, VP Customer Experience for Clinical Effectiveness, Wolters Kluwer. Scaling reach and effectiveness of care management resources is a critical challenge for leading healthcare organizations as they seek to meet the demands of population health management, value-based care performance and shrinking margins. The ability to provide reliable and consistent patient care and ongoing communication can be a critical strategy for meeting those challenges. Learn how advances in Voice technology/VUI and AI/Advanced Analytics can be leveraged to create consistency in care, reveal ongoing improvement opportunities, increase patient engagement and expand clinical coverage and reach.