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IT Service Quality Delivered Meaningfully Part 4
April 29, 2010, 1:00 pm - 2:00 pm CDT
Mike Wilson, Senior Director of Clinical Systems, Compuware, continues the conversation regarding the importance of optimal service delivery in achieving meaningful use. During this discussion, Mike looks specifically at how understanding your application performance, especially when there are outages, helps meet the regulations set forth by the ARRA. True meaningful use cannot be achieved until you have complete visibility across all tiers of your infrastructure.