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Management Dashboards Support Performance and Quality Improvement at UPMC
March 6, 2008 @ 1:00 pm - 2:00 pm CST
Tami Merryman, Vice President, Center for Quality Improvement and Innovation, University of Pittsburgh Medical Center. UPMC is known for its stellar financial and medical outcomes. Ms. Merryman describes how UPMC utilizes daily performance dashboards to drive its business and quality goals. The development, deployment and outcomes from dashboard implementation are covered in this session as well as lessons learned.