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Northwestern Memorial: The NCQHC Award Journey and Results
June 9, 2005, 1:00 pm - 2:00 pm CDT
Julie Creamer, VP, Operations and Quality, Sally Szumlas, RN, MS, Quality Program Director, and Nicole Paulk, Director of Corporate Strategies Northwestern Memorial Hospital, Chicago, present an overview of the quality improvement tools in place at Northwestern Memorial Hospital. Critical success factors for achieving measurable care and safety improvements are discussed, along with highlights and strategies for developing NMH’s winning application for the 2005 NCQHC award.