Realizing Budgetable Benefits: RAD Voice Recognition

Robert C. Weeks, Director, Information Services Division, Memorial Hermann Healthcare System, Houston. Prior to implementing digital voice recognition technology for Radiology transcription, Memorial Hermann Healthcare System was spending over $1.5 million per year on transcription services and final report turn around times (TAT) were averaging 25 to 26 hours. After going to voice recognition, report turn around times are down to lees than 5 hours and over $1.4 million has been eliminated in annual transcription costs. Robert explains how this was achieved and participants gain valuable insights on what it takes to implement this emerging best practice technology in one of the nation’s largest integrated not-for-profit healthcare systems.