The future was on the minds of CEOs and other health-system leaders from Scottsdale Institute member organizations as they tackled consumerism, digital health and even the politics of healthcare at the Camelback Inn in Scottsdale, Arizona during our 26th Annual Conference. See the SI 2019 Annual Conference Summary for more details!
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SI 2019 Annual Conference | IT Models for the Future
April 10, 2019 - April 12, 2019
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The healthcare industry is in the midst of transforming itself into a consumer-centric industry. Health systems and insurance companies are partnering with pharmacy-related retailers in the race to own consumer convenience; digital health apps are appearing on smartphones with ties to consumer electronics companies, hospitals, doctors, and payors; and new models of primary care are sprouting up promising to deliver concierge-type Healthcare as a Service, through subscription models or company-run health clinics.
Who will win the hearts and minds – and pockets – of the healthcare consumer? What is the end game for these large-scale horizontal and vertical integrations? Will they yield the economies of scale and reduction of duplication that we are seeking to reduce overall healthcare costs? What is the resulting impact on consumer access, personalized care, and overall community well-being? What of the adage that “healthcare is local” given this quest to be big? In the words of last year’s CEO panelist, Rod Hochman, “we need to be big and small at the same time,” but how do we do that well?
WHO SHOULD ATTEND
This conference is an interactive experience for Scottsdale Institute member executives interested in how others plan to meet the requirements of a reformed healthcare environment, and in sharing their own plans and strategies for doing so, with a special emphasis on the Information Technology aspects.
Member officers, trustees and other administrative and clinical executives are invited. As leaders in their respective markets and in IT-enabled performance improvement, SI members share best practices and learn from their peers.
SI conferences are intimate sessions, designed for member executives who benefit from peer collaboration, information sharing and networking. Our platform is more “participation” and less “presentation,” so come prepared for relaxed, informal and highly interactive sessions with senior management teams from other leading health systems.
This conference is offered for SI member executives. While the conference fee is included in SI membership dues, attendees are responsible for their own hotel and travel expenses.
WEDNESDAY, APRIL 10
10 am | Conference Registration Desk Opens
11:30 am – 1 pm | Welcome Luncheon – spouses and guests welcome
1 – 1:15 pm | Welcome and Annual Report
Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources
1:15 – 2 pm | Keynote: “Consumerization of Healthcare”
David Rhew, MD, CMO and VP/GM, Enterprise (B2B) Healthcare, Samsung Electronics America
To be followed by a moderated discussion panel representing health system, payor, and regulator perspectives on how consumer-centric care is transforming healthcare.
2 – 2:30 pm | Break
2:30 – 3:30 pm | Keynote Discussion Panel: “Consumerization of Healthcare”
MODERATOR:
Tom Sadvary, FACHE, Vice Chairman, Scottsdale Institute
PANEL:
Jon Manis, Deputy CIO, CHRISTUS Health and Advisor, Scottsdale Institute
Dave Rhew, MD, CMO and VP/GM, Enterprise (B2B) Healthcare, Samsung Electronics America
Michael Shabot, MD, EVP and Chief Clinical Officer, Memorial Hermann Health System, Executive Committee Member, Scottsdale Institute
3:30 – 4:30 pm | Panel: “The Secrets of Consumer/Digital Health Success”
MODERATOR:
Bill Russell, former CIO, St Joseph Health System
PANEL:
San Banerjee, Chief Digital Officer, Texas Health Resources
Cathy Jacobson, President and CEO, Froedtert Health
Jeff Johnson, Vice President Innovation and Digital Business, Banner Health
Kevan Mabbutt, Chief Consumer Officer, Intermountain Healthcare
Possible discussion questions:
Expectations – What do consumers, providers and payors want from digital health?
Timetable – When will healthcare achieve the promise of consumer engagement? How will we know for sure?
Leadership – Who’s in the best position to spearhead digital health transformation? Who forms the team of champions?
Challenges – How do we push past the roadblocks that stand in the way of digital health transformation?
Agenda – What matters most in the quest for active consumer engagement? What do we do — first, second and third?
Investment – How and where should leaders invest their digital health dollars? What about ROI?
4:30 – 6 pm | CIO Roundtable (by invitation)
6:30 pm | Welcome and Networking Reception – Spouses and Guests welcome
THURSDAY, APRIL 11
6 – 8 am | Fun Run/Hike up Camelback Mountain
7:00 – 8:15 am | CEO Breakfast (by invitation)
7:30 – 8:30 am | Continental Breakfast
8:30 – 9:30 am | CEO Panel: “From the Top: Retooling Tomorrow’s Health System”
MODERATOR:
Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources
PANEL:
Joseph R. Impicciche, JD, President and COO, Ascension
Howard Kern, FACHE, President and CEO, Sentara Healthcare
Tom Priselac, President and CEO, Cedars-Sinai Health System
Ken Samet, FACHE, CEO, MedStar Health
The panel explores:
- What is the recipe for re-imagining care delivery?
- What bets are being made on technology investments?
- Who is being selected as partners in consumer-centric strategies?
- Where to find the talent needed to execute these plans?
Representing five of the largest health systems in the US with over 200 hospitals, $35 million net patient revenue and 1.3 million in-patient admissions, this is THE conversation you’ll want to hear in 2019!
9:30 – 10 am | Break
10 – 11:30 pm | CEO Roundtable and Open Forum: “Retooling Tomorrow’s Health System”
11:30 – 1 pm | Luncheon
1 – 2 pm | Executive Team Presentation: “Cedars Sinai: On Being Nimble – Innovate Faster”
PANEL:
Shaun Miller, MD, Associate CMIO, Cedars-Sinai
Rishabh Puniani, Chief Product Officer, Cedars-Sinai
Anne Wellington, Managing Director of the Cedars-Sinai Accelerator, Cedars-Sinai
2 – 2:30 pm | Break
2:30 – 4 pm | Panel: “Health System IT Structures of the Future”
MODERATOR:
Patrick O’Hare, former SVP and CIO, Spectrum Health, Executive Committee Member, Scottsdale Institute
PANEL:
Gerry Lewis, CIO, Ascension and Advisor, Scottsdale Institute
Marcus Shipley, CIO, Trinity and Advisor, Scottsdale Institute
Eric Yablonka, CIO, Stanford and Advisor, Scottsdale Institute
Possible discussion questions:
How are you addressing the need to show more “value” for the “cost” of IT in your organization?
With the accelerating accumulation of critical data for real-time care decision interventions, what new structures are evolving for managing data and analytics?
What are examples from other industries that you are absorbing to increase the “time to value” of your IT infrastructure?
Who are emerging key partners in this search for IT value and new IT organizational structures?
4 – 5:30 pm | CMIO/CNIO Roundtable (by invitation)
6:30 pm | Reception and Dinner – spouses and guests welcome
FRIDAY, APRIL 12
8 – 8:30 am | Continental Breakfast
8:30 – 10 am | Panel: “Computer-Aided Care of the Future”
MODERATOR:
Jon Manis, Deputy CIO, CHRISTUS Health and Advisor, Scottsdale Institute
PANEL:
David Bates, MD,Center for Patient Safety Research and Practice, Partners HealthCare System
Dave Bensema, MD, FACP, former CIO/CMIO, Baptist Health
Andrew Rosenberg, MD, CIO, Michigan Medicine
Join the panel’s conversation on technology-enabled care and digital transformation strategy and consider:
- Where are the best opportunities for innovation in computer-supported care?
- How quickly could a $20 billion health system create new forms of care delivery? What barriers stand in the way?
- Can a new hospital leverage sensors, telemetry, remote monitoring and video to reduce staff operating costs by 50%?
- Who’s in the best position to spearhead digital innovation in business and care delivery? How do you make care transformation a team sport?
10 – 10:30 | Presentation: “Who Will Define the Future of the U.S. Healthcare System?”
Paul H. Keckley, PhD, The Keckley Group
10:30 – 11 am | Break
11 am – 12:30 | Town Hall Forum
MODERATOR:
John Glaser, PhD, SVP, Population Health, Cerner Corporation
PANEL:
David Classen, MD, CMIO, Pascal Metrics, Associate Professor of Medicine University of Utah, Executive Committee Member, Scottsdale Institute
Joseph Fifer, President and CEO, Healthcare Financial Management Association (HFMA)
Paul H. Keckley, PhD, The Keckley Group
Dave Rhew, MD, CMO and VP/GM, Enterprise (B2B) Healthcare, Samsung Electronics America
Scott Weingarten, MD, Consultant to the CEO, Professor of Medicine, Cedars-Sinai and CEO, Stanson Health, Board Member, Scottsdale Institute
The panel explores:
- How will health systems retool to support consumer-centric health thinking?
- What is needed in the way of regulatory environment enablers?
- Is provider-employer direct contracting the answer?
- Who are the technology partners of the future?
- Where do Google, Apple, Amazon, Samsung, Microsoft, and Haven factor in?
12:30 – 1 pm | Closing Remarks
Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources
1 pm | Conference Concludes
Free Afternoon – see options for golf, spa, hikes, jeep rides, etc.
6:30 pm | Post-Conference Dinner – Paradise Valley Country Club – Cocktails followed by dinner at 7 pm
San Banerjee
VP Digital Experience at Texas Health Resources
David W. Bates, MD, MSc
Chief, Division of General Internal Medicine at Partners HealthCare System
Dave Bensema, MD
Former CIO/CMIO at Baptist Health
David Classen, MD, MS
Professor of Medicine, University of Utah
Joseph J. Fifer, FHFMA, CPA
President and CEO, Healthcare Financial Management Association
John Glaser, PhD
Adjunct Professor, Health Care Management Department, The Wharton School, University of Pennsylvania
Janet Guptill, FACHE, CPHIMS
President and CEO, Scottsdale Institute
Catherine Jacobson
President & Chief Executive Officer at Froedtert Health
Jeff Johnson
VP of Innovation and Digital Business, Banner Health
Paul Keckley, PhD
Managing Editor, The Keckley Report; Managing Partner, The Keckley Group
Howard P. Kern, FACHE
President and CEO, Sentara Healthcare
Gerry Lewis
CIO, Ascension and CEO, Ascension Information Services
Kevan Mabbutt
Senior Vice President and Chief Consumer Officer at Intermountain Healthcare
Shaun Miller, MD, MBA
Associate CMIO at Cedars-Sinai Medical Center
Patrick J. O’Hare
Former SVP Facilities and CIO, Spectrum Health
Thomas M. Priselac
President and CEO, Warschaw Law Chair in Health Care Leadership, President and CEO, Cedars-Sinai Health System
Rishabh Puniani
Chief Product Officer, Cedars-Sinai
David Rhew, MD
CMO and VP GM of Enterprise (B2B) Healthcare at Samsung Electronics of America
Andrew Rosenberg, MD
CIO, Michigan Medicine
Bill Russell
Former CIO at St. Joseph Health
Tom Sadvary, FACHE
Vice Chairman at Scottsdale Institute; former CEO at HonorHealth
Kenneth Samet
President and CEO at MedStar Health
M. Michael Shabot, MD, FACS, FCCM, FACMI
Former EVP and System CCO, Memorial Hermann Health System
Marcus B. Shipley
SVP, Chief Innovation and Information Officer, Trinity Health
Donald C. Wegmiller, FACHE
Chair, Scottsdale Institute; Chair and CEO, C-Suite Resources
Scott Weingarten, MD, MPH
Board Member, Chief Value Officer of Vytalize Health
Anne Wellington
Managing Director, Cedars-Sinai Accelerator
Eric Yablonka
CIO and Associate Dean, Stanford Health Care and School of Medicine
WED APR 10 | 1:15 – 2 pm | OPENING KEYNOTE PREVIEW: “CONSUMERIZATION OF HEALTHCARE”
FRI APR 10 | 1:15 – 2 pm | Closing KEYNOTE PREVIEW: “WHO WILL DEFINE THE FUTURE OF THE U.S. HEALTHCARE SYSTEM?”
Engage with David Rhew, MD, our Opening Keynote speaker, on the subject of “Consumerization of Healthcare”, and Paul Keckley, PhD, our Closing Keynote speaker, on the topic of “Who Will Define the Future of the U.S. Healthcare System?”
Join these industry thought leaders as they challenge us to redesign the healthcare system of the future at our 26th SI Annual Conference, April 10-12, at the Camelback Inn in Scottsdale, Arizona.
VP/General Manager of Enterprise (B2B) Healthcare | Samsung Electronics America
Some of the questions we will examine:
- What is the promise of breakthrough technologies to transform the definition of “health” in our future?
- How are consumers becoming the driving force for healthcare delivery transformation?
- When will the barriers be broken to facilitate consumer-driven healthcare?
- Who will be the provider health systems leading the way?
Dave Rhew, MD, will show you the future of health through the lens of Samsung’s current capabilities in virtual reality, vital sign monitoring and consumer apps for social engagement and personal safety.
Paul Keckley, PhD, will challenge you to capitalize on the promise of healthcare technology while managing mounting costs and uncertain return.
These are the conversations you can’t afford to miss!
WED APR 10 | 3:30 – 4:30 pm
Panel PREVIEW: “The Secrets of Consumer/Digital Health Success”
Join leaders from Banner, Intermountain, Froedert, and Texas Health Resources as they mine “The Secrets of Consumer/Digital Health Success” during our 26th Annual Conference.
San Banerjee, Cathy Jacobson, Jeff Johnson and Kevan Mabbutt aren’t your typical executives. They’re innovators, architects, champions, and investors leading the vanguard of digital health transformation.
Banner Health
Be there as we probe what the latest advances in digital health mean for clinical outcomes and business performance. Here are just some of the questions we’ll explore:
Expectations – What do consumers, providers and payors want from digital health?
Timetable – When will healthcare achieve the promise of consumer engagement? How will we know for sure?
Leadership – Who’s in the best position to spearhead digital health transformation? Who forms the team of champions?
Challenges – How do we push past the roadblocks that stand in the way of digital health transformation?
Agenda – What matters most in the quest for active consumer engagement? What do we do — first, second and third?
Investment – How and where should leaders invest their digital health dollars? What about ROI?
THU APR 11 | 8:30 – 9:30 AM
PANEL PREVIEW: “FROM THE TOP: RETOOLING TOMORROW’S HEALTH SYSTEM”
Join our panel of CEOs as they share their vision for designing the healthcare system of the future. Joseph R. Impicciche, JD, Howard Kern, FACHE, Tom Priselac, Ken Samet, FACHE, and Gene Woods, FACHE, discuss and Don Wegmiller, FACHE, moderates.
The panel explores:
- What is the recipe for re-imagining care delivery?
- What bets are being made on technology investments?
- Who is being selected as partners in consumer-centric strategies?
- Where to find the talent needed to execute these plans?
Representing five of the largest health systems in the US with over 200 hospitals, $35 million net patient revenue and 1.3 million in-patient admissions, this is THE conversation you’ll want to hear in 2019!
THU APR 11 | 2:30 – 4:00 PM
PANEL PREVIEW: “HEALTH SYSTEM IT STRUCTURES OF THE FUTURE”
Are we a health system or are we a software company?
Join Patrick O’Hare, Gerry Lewis, Marcus Shipley and Eric Yablonka as they examine “Health System IT Structures of the Future” at our 26th SI Annual Conference.
Bring your ideas, insights and questions to the conversation with these CIO thought leaders as they consider:
- Where’s healthcare IT going and how does that movement shape the CIO role?
- How does IT innovate faster?
- How do you integrate IT operations with digital health, analytics and consumerism?
FRI APR 12 | 8:30 – 10:00 Am
PANEL PREVIEW: “COMPUTER-AIDED CARE OF THE FUTURE”
Explore leading edge thinking regarding technology-supported care models as our panel of CIOs examines the “Computer-Aided Care of the Future.”
“Budget, security, regulation, workflow, culture, and tradition may stand in the way of digital disruption and care innovation. We need to break through these barriers and move toward more mobile healthcare.”
“Health systems may be clinging to an antiquated business model. New players like Smile Direct and Heartbeat are chipping away at our business model, offering convenience, access and immediacy of service. We need to think and execute differently.”
“Artificial intelligence could move us toward ‘precision delivery,’ in which recommendations are personalized to the individual across a wide array of domains.”
“Consumers of health care come with an overlay of anxiety, urgency, and sense of loss of control that differentiate them from consumers of other goods and services. How will our apps and end-user interfaces meet the need for reassurance, access, and empowerment?”
Join the panel’s conversation on technology-enabled care and digital transformation strategy and consider:
- Where are the best opportunities for innovation in computer-supported care?
- How quickly could a $20 billion health system create new forms of care delivery? What barriers stand in the way?
- Can a new hospital leverage sensors, telemetry, remote monitoring and video to reduce staff operating costs by 50%?
- Who’s in the best position to spearhead digital innovation in business and care delivery? How do you make care transformation a team sport?
FRI APR 12 | 11 AM – 12:30 PM
PREVIEW: “town hall forum”
Join industry thought leaders David Classen, MD, Joe Fifer, Paul Keckley, PhD, Dave Rhew, MD, Scott Weingarten, MD as they digest the week’s discussions, debate the “hope vs hype” of consumer-centric technologies, and challenge us to rethink the healthcare system of the future. John Glaser, PhD moderates.
David Classen, MD, CMIO, PASCAL METRICS | Assoc. Professor of Medicine, UNIVERSITY OF UTAH | Executive Committee Member, SCOTTSDALE INSTITUTE
Enterprise (B2B) Healthcare, SAMSUNG ELECTRONICS AMERICA
Professor of Medicine, CEDARS-SINAI | CEO, STANSON HEALTH | Board Member, SCOTTSDALE INSTITUTE
The panel explores:
- How will health systems retool to support consumer-centric health thinking?
- What is needed in the way of regulatory environment enablers?
- Is provider-employer direct contracting the answer?
- Who are the technology partners of the future?
- Where do Google, Apple, Amazon, Samsung, Microsoft, and Haven factor in?
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DAY ONE | WED APR 10, 2019
Welcome and Annual Report
Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources
Keynote: Consumerization of Healthcare
David Rhew, MD, CMO and VP/GM, Enterprise (B2B) Healthcare, Samsung Electronics America
Keynote Discussion Panel: Consumerization of Healthcare
MODERATOR:
Tom Sadvary, FACHE, Vice Chairman, Scottsdale Institute
PANEL:
Jon Manis, Deputy CIO, CHRISTUS Health and Advisor, Scottsdale Institute
Dave Rhew, MD, CMO and VP/GM, Enterprise (B2B) Healthcare, Samsung Electronics America
Michael Shabot, MD, EVP and Chief Clinical Officer, Memorial Hermann Health System, Executive Committee Member, Scottsdale Institute
Panel: The Secrets of Consumer/Digital Health Success
MODERATOR:
Bill Russell, former CIO, St Joseph Health System
PANEL:
San Banerjee, Chief Digital Officer, Texas Health Resources
Cathy Jacobson, President and CEO, Froedtert Health
Jeff Johnson, Vice President Innovation and Digital Business, Banner Health
Kevan Mabbutt, Chief Consumer Officer, Intermountain Healthcare
DAY TWO | THU APR 11, 2019
CEO Panel: From the Top – Retooling Tomorrow’s Health System
MODERATOR:
Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources
PANEL:
Joseph R. Impicciche, JD, President and COO, Ascension
Howard Kern, FACHE, President and CEO, Sentara Healthcare
Tom Priselac, President and CEO, Cedars-Sinai Health System
Ken Samet, FACHE, CEO, MedStar Health
CEO Roundtable and Open Forum: Retooling Tomorrow’s Health System
MODERATOR:
Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources
PANEL:
Joseph R. Impicciche, JD, President and COO, Ascension
Howard Kern, FACHE, President and CEO, Sentara Healthcare
Tom Priselac, President and CEO, Cedars-Sinai Health System
Ken Samet, FACHE, CEO, MedStar Health
Executive Team Presentation: Cedars-Sinai on Being Nimble – Innovate Faster
PANEL:
Shaun Miller, MD, Associate CMIO, Cedars-Sinai
Rishabh Puniani, Chief Product Officer, Cedars-Sinai
Anne Wellington, Managing Director of the Cedars-Sinai Accelerator, Cedars-Sinai
Panel: Health System IT Structures of the Future
MODERATOR:
Patrick O’Hare, former SVP and CIO, Spectrum Health, Executive Committee Member, Scottsdale Institute
PANEL:
Gerry Lewis, CIO, Ascension and Advisor, Scottsdale Institute
Marcus Shipley, CIO, Trinity and Advisor, Scottsdale Institute
Eric Yablonka, CIO, Stanford and Advisor, Scottsdale Institute
DAY THREE | FRI APR 12, 2019
Panel: Computer-Aided Care of the Future
MODERATOR:
Jon Manis, Deputy CIO, CHRISTUS Health and Advisor, Scottsdale Institute
PANEL:
David Bates, MD, Center for Patient Safety Research and Practice, Partners HealthCare System
Dave Bensema, MD, FACP, former CIO/CMIO, Baptist Health
Andrew Rosenberg, MD, CIO, Michigan Medicine
Presentation: Who Will Define the Future of the U.S. Healthcare System?
Paul H. Keckley, PhD, The Keckley Group
Town Hall Forum
MODERATOR:
John Glaser, PhD, SVP, Population Health, Cerner Corporation
PANEL:
David Classen, MD, CMIO, Pascal Metrics, Associate Professor of Medicine University of Utah, Executive Committee Member, Scottsdale Institute
Joseph Fifer, President and CEO, Healthcare Financial Management Association (HFMA)
Paul H. Keckley, PhD, The Keckley Group
Dave Rhew, MD, CMO and VP/GM, Enterprise (B2B) Healthcare, Samsung Electronics America
Scott Weingarten, MD, Consultant to the CEO, Professor of Medicine, Cedars-Sinai and CEO, Stanson Health, Board Member, Scottsdale Institute
Closing Remarks
Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources
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