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SI 2019 Annual Conference | Consumer-Centric Healthcare: IT Models for the Future

April 10 - April 12

mannequin head with neon digital overlays

The healthcare industry is in the midst of transforming itself into a consumer-centric industry.  Health systems and insurance companies are partnering with pharmacy-related retailers in the race to own consumer convenience; digital health apps are appearing on smartphones with ties to consumer electronics companies, hospitals, doctors, and payors; and new models of primary care are sprouting up promising to deliver concierge-type Healthcare as a Service, through subscription models or company-run health clinics.

Who will win the hearts and minds – and pockets – of the healthcare consumer? What is the end game for these large-scale horizontal and vertical integrations?  Will they yield the economies of scale and reduction of duplication that we are seeking to reduce overall healthcare costs? What is the resulting impact on consumer access, personalized care, and overall community well-being? What of the adage that “healthcare is local” given this quest to be big? In the words of last year’s CEO panelist, Rod Hochman, “we need to be big and small at the same time,” but how do we do that well?

 

WHO SHOULD ATTEND

This conference is an interactive experience for Scottsdale Institute member executives interested in how others plan to meet the requirements of a reformed healthcare environment, and in sharing their own plans and strategies for doing so, with a special emphasis on the Information Technology aspects.

Member officers, trustees and other administrative and clinical executives are invited. As leaders in their respective markets and in IT-enabled performance improvement, SI members share best practices and learn from their peers.

SI conferences are intimate sessions, designed for member executives who benefit from peer collaboration, information sharing and networking. Our platform is more “participation” and less “presentation,” so come prepared for relaxed, informal and highly interactive sessions with senior management teams from other leading health systems.

This conference is offered for SI member executives. While the conference fee is included in SI membership dues, attendees are responsible for their own hotel and travel expenses.

WEDNESDAY, APRIL 10


10 am | Conference Registration Desk Opens

 

11:30 am – 1 pm | Welcome Luncheon – spouses and guests welcome

 

1 – 1:15 pm | Welcome and Annual Report

Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources

 

1:15 – 2 pm | Keynote: “Consumerization of Healthcare”

David Rhew, MD, CMO and VP/GM, Enterprise (B2B) Healthcare, Samsung Electronics America

To be followed by a moderated discussion panel representing health system, payor, and regulator perspectives on how consumer-centric care is transforming healthcare.

 

2 – 2:30 pm | Break

 

2:30 – 3:30 pm | Keynote Discussion Panel: “Consumerization of Healthcare”

MODERATOR:
Tom Sadvary, FACHE, Vice Chairman, Scottsdale Institute

PANEL:
Jon Manis, Deputy CIO, CHRISTUS Health and Advisor, Scottsdale Institute
Dave Rhew, MD, CMO and VP/GM, Enterprise (B2B) Healthcare, Samsung Electronics America
Michael Shabot, MD, EVP and Chief Clinical Officer, Memorial Hermann Health System, Executive Committee Member, Scottsdale Institute

 

3:30 – 4:30 pm | Panel: “The Secrets of Consumer/Digital Health Success”

MODERATOR:
Bill Russell, former CIO, St Joseph Health System

PANEL:
San Banerjee, Chief Digital Officer, Texas Health Resources
Cathy Jacobson, President and CEO, Froedtert Health
Jeff Johnson, Chief Digital Officer, Banner Health
Kevan Mabbutt, Chief Consumer Officer, Intermountain Healthcare

Possible discussion questions:

Expectations – What do consumers, providers and payors want from digital health?

Timetable – When will healthcare achieve the promise of consumer engagement?  How will we know for sure?

Leadership – Who’s in the best position to spearhead digital health transformation?  Who forms the team of champions?

Challenges – How do we push past the roadblocks that stand in the way of digital health transformation?

Agenda – What matters most in the quest for active consumer engagement? What do we do — first, second and third?

Investment – How and where should leaders invest their digital health dollars?  What about ROI?

 

4:30 – 6 pm | CIO Roundtable (by invitation)

 

6:30 pm | Welcome and Networking Reception – Spouses and Guests welcome

 


THURSDAY, APRIL 11


6 – 8 am | Fun Run/Hike up Camelback Mountain

 

7:00 – 8:15 am | CEO Breakfast (by invitation)

 

7:30 – 8:30 am | Continental Breakfast

 

8:30 – 9:30 am | CEO Panel: “From the Top: Retooling Tomorrow’s Health System”

MODERATOR:
Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources

PANEL:
Joseph R. Impicciche, JD, President and COO, Ascension
Howard Kern, FACHE, CEO, Sentara Healthcare
Tom Priselac, CEO, Cedars-Sinai Health System
Ken Samet, FACHE, CEO, MedStar Health
Gene Woods, FACHE, CEO, Atrium Health

The panel explores:

  • What is the recipe for re-imagining care delivery?
  • What bets are being made on technology investments?
  • Who is being selected as partners in consumer-centric strategies?
  • Where to find the talent needed to execute these plans?

Representing five of the largest health systems in the US with over 200 hospitals, $35 million net patient revenue and 1.3 million in-patient admissions, this is THE conversation you’ll want to hear in 2019!

 

9:30 – 10 am | Break

 

10 – 11:30 pm | CEO Roundtable and Open Forum: “Retooling Tomorrow’s Health System”

 

11:30 – 1 pm | Luncheon

 

1 – 2 pm | Executive Team Presentation: “Cedars Sinai: On Being Nimble – Innovate Faster”

Darren Dworkin, CIO & SVP of Enterprise Information Services, Cedars-Sinai Medical Center

PANEL:
Sean Miller, MD, Associate CMIO, Cedars-Sinai
Rishabh Puniani, Chief Product Officer, Cedars-Sinai
Anne Wellington, Managing Director of the Cedars-Sinai Accelerator, Cedars-Sinai

 

2 – 2:30 pm | Break

 

2:30 – 4 pm | Panel: “Health System IT Structures of the Future”

MODERATOR:
Patrick O’Hare, former SVP and CIO, Spectrum Health, Executive Committee Member, Scottsdale Institute

PANEL:
Gerry Lewis, CIO, Ascension and Advisor, Scottsdale Institute
Marcus Shipley, CIO, Trinity and Advisor, Scottsdale Institute
Eric Yablonka, CIO, Stanford and Advisor, Scottsdale Institute

Possible discussion questions:

How are you addressing the need to show more “value” for the “cost” of IT in your organization?

With the accelerating accumulation of critical data for real-time care decision interventions, what new structures are evolving for managing data and analytics?

What are examples from other industries that you are absorbing to increase the “time to value” of your IT infrastructure?

Who are emerging key partners in this search for IT value and new IT organizational structures?

 

4 – 5:30 pm | CMIO/CNIO Roundtable (by invitation)

 

6:30 pm | Reception and Dinner – spouses and guests welcome

 


FRIDAY, APRIL 12


8 – 8:30 am | Continental Breakfast

 

8:30 – 10 am | Panel: “Computer-Aided Care of the Future”

MODERATOR:
Jon Manis, Deputy CIO, CHRISTUS Health and Advisor, Scottsdale Institute

PANEL:
David Bates, MD, Center for Patient Safety Research and Practice, Partners HealthCare System
Dave Bensema, MD, FACP, former CIO/CMIO, Baptist Health
Andrew Rosenberg, MD, CIO, Michigan Medicine

Join the panel’s conversation on technology-enabled care and digital transformation strategy and consider:

  • Where are the best opportunities for innovation in computer-supported care?
  • How quickly could a $20 billion health system create new forms of care delivery?  What barriers stand in the way?
  • Can a new hospital leverage sensors, telemetry, remote monitoring and video to reduce staff operating costs by 50%?
  • Who’s in the best position to spearhead digital innovation in business and care delivery?  How do you make care transformation a team sport?

 

10 – 10:30 | Presentation: “Who Will Define the Future of the U.S. Healthcare System?”

Paul H. Keckley, PhD, The Keckley Group

 

10:30 – 11 am | Break

 

11 am – 12:30 | Town Hall Forum

MODERATOR:
John Glaser, PhD, SVP, Population Health, Cerner Corporation

PANEL:
David Classen, MD, CMIO, Pascal Metrics, Associate Professor of Medicine University of Utah, Executive Committee Member, Scottsdale Institute
Joseph Fifer, President and CEO, Healthcare Financial Management Association (HFMA)
Paul H. Keckley, PhD, The Keckley Group
Dave Rhew, MD, CMO and VP/GM, Enterprise (B2B) Healthcare, Samsung Electronics America
Michael Shabot, MD, EVP and Chief Clinical Officer, Memorial Hermann, Executive Committee Member, Scottsdale Institute
Scott Weingarten, MD, SVP and Chief Clinical Transformation Officer, Cedars-Sinai Medical Center

 

12:30 – 1 pm | Closing Remarks

Don Wegmiller, FACHE, Chairman, Scottsdale Institute, Chairman and Co-Founder, C-Suite Resources

 

1 pm | Conference Concludes

Free Afternoon – see options for golf, spa, hikes, jeep rides, etc.

 

6:30 pm | Post-Conference Dinner – Paradise Valley Country Club – Cocktails followed by dinner at 7 pm

San Banerjee

VP Digital Experience at Texas Health Resources

    David W. Bates, MD, MSc

    Center for Patient Safety Research and Practice at Partners HealthCare System

      Dave Bensema, MD, FACP

      Former CIO/CMIO at Baptist Health

        David Classen, MD

        Professor of Medicine at University of Utah; CMIO at Pascal Metrics

          Darren Dworkin

          CIO and SVP of Enterprise Information Systems, Cedars-Sinai Health System

            Joseph J. Fifer, FHFMA, CPA

            President and CEO at Healthcare Financial Management Association

              John Glaser, PhD

              Senior Vice President of Population Health at Cerner

                Janet Guptill, FACHE

                Executive Director at Scottsdale Institute

                  Joseph R. Impicciche, JD, MHA

                  President and Chief Operating Officer, Ascension

                    Catherine Jacobson

                    President & Chief Executive Officer at Froedtert Health

                      Jeff Johnson

                      VP of Innovation and Digital Business at Banner Health

                        Paul Keckley, PhD

                        Managing Editor, The Keckley Report; Healthcare Policy Analyst and Futurist

                          Howard P. Kern, FACHE

                          President and CEO at Sentara Healthcare

                            James D. Laur

                            VP, Technology & Business Affairs, Cedars-Sinai

                              Gerry Lewis

                              CIO at Ascension and CEO at Ascension Information Services

                                Kevan Mabbutt

                                Senior Vice President and Chief Consumer Officer at Intermountain Healthcare

                                  Jonathan L. Manis

                                  Deputy CIO at CHRISTUS Health

                                    Shaun Miller, MD, MBA

                                    Associate CMIO at Cedars-Sinai Medical Center

                                      Patrick J. O’Hare

                                      Former SVP Facilities and CIO at Spectrum Health System

                                        Thomas M. Priselac

                                        President and CEO at Cedars-Sinai Health System

                                          Rishabh Puniani

                                          Chief Product Officer, Cedars-Sinai

                                            David Rhew, MD

                                            CMO and VP GM of Enterprise (B2B) Healthcare at Samsung Electronics of America

                                              Andrew Rosenberg, MD

                                              CIO at Michigan Medicine

                                                Bill Russell

                                                President and CEO at Health Lyrics, former CIO at St. Joseph Health

                                                  Tom Sadvary, FACHE

                                                  Vice Chairman at Scottsdale Institute; former CEO at HonorHealth

                                                    Kenneth Samet

                                                    President and CEO at MedStar Health

                                                      M. Michael Shabot, MD, FACS, FCCM, FACMI

                                                      EVP and System CCO at Memorial Hermann Health System

                                                        Marcus B. Shipley

                                                        SVP and CIO at Trinity Health

                                                          Donald C. Wegmiller, FACHE

                                                          Chairman at Scottsdale Institute; Chairman and CEO at C-Suite Resources

                                                            Anne Wellington

                                                            Managing Director of the Cedars-Sinai Accelerator

                                                              Eugene A. Woods, MBA, MHA, FACHE

                                                              President and CEO at Atrium Health

                                                                Eric Yablonka

                                                                CIO at Stanford Health Care

                                                                  Camelback Inn, A JW Marriott Resort & Spa
                                                                  5402 East Lincoln Drive
                                                                  Scottsdale, AZ 85253
                                                                  (800) 242-2635

                                                                  Golf, tennis, Jeep tours, horseback riding, spa services and more can be arranged by contacting the Camelback Inn.

                                                                  Make your hotel reservations. Our rate, applicable April 9 – April 13, is $359 (single/double) for reservations made prior to Friday, March 8, 2019. Individuals are responsible for all room charges, surcharges and taxes. If you must cancel, please cancel 7 days in advance to avoid penalty.

                                                                  While the conference fee is included in your membership dues, attendees are responsible for hotel room and travel expenses.

                                                                  Google Maps – hotel location

                                                                  From Phoenix Sky Harbor Airport to Camelback Inn:

                                                                  Cabs approximately $35+ one way

                                                                  Super Shuttle (800-258-3826)  $17 per person one way, available outside airport, second curb of the terminal

                                                                  Ride-sharing at Phoenix Sky Harbor Airport

                                                                  While the conference fee is included in your membership dues, attendees are responsible for hotel room and travel expenses.

                                                                  [LOGIN TO VIEW REGISTRATION LINK]

                                                                  If you have any problems registering, please email Cindy Mendel or call (763) 710-7089 between 9am and 4pm CT.

                                                                  Please keep in mind that registering for the Annual Conference is separate from booking a hotel room.

                                                                  WED APR 10 | 3:30 – 4:30 pm

                                                                  Panel PREVIEW: “The Secrets of Consumer/Digital Health Success”

                                                                  Join leaders from Banner, Intermountain, Froedert, and Texas Health Resources as they mine “The Secrets of Consumer/Digital Health Success” during our 26th Annual Conference.

                                                                  San Banerjee, Cathy Jacobson, Jeff Johnson and Kevan Mabbutt aren’t your typical executives.  They’re innovators, architects, champions, and investors leading the vanguard of digital health transformation.

                                                                  San Banerjee | VP Digital Experience | Texas Health Resources
                                                                  Catherine Jacobson at Froedtert Health
                                                                  Catherine Jacobson | President & CEO | Froedtert Health
                                                                  Jeff Johnson of Banner Health
                                                                  Jeff Johnson | VP of Innovation and Digital Business |
                                                                  Banner Health
                                                                  Kevan Mabbutt
                                                                  Kevan Mabbutt | SVP and Chief Consumer Officer | Intermountain Healthcare

                                                                  Be there as we probe what the latest advances in digital health mean for clinical outcomes and business performance.   Here are just some of the questions we’ll explore:

                                                                  Expectations – What do consumers, providers and payors want from digital health?

                                                                  Timetable – When will healthcare achieve the promise of consumer engagement?  How will we know for sure?

                                                                  Leadership – Who’s in the best position to spearhead digital health transformation?  Who forms the team of champions?

                                                                  Challenges – How do we push past the roadblocks that stand in the way of digital health transformation?

                                                                  Agenda – What matters most in the quest for active consumer engagement? What do we do — first, second and third?

                                                                  Investment – How and where should leaders invest their digital health dollars?  What about ROI?

                                                                  THU APR 11 | 8:30 – 9:30 AM

                                                                  PANEL PREVIEW: “FROM THE TOP: RETOOLING TOMORROW’S HEALTH SYSTEM”

                                                                  Join our panel of CEOs as they share their vision for designing the healthcare system of the future. Joseph R. Impicciche, JD, Howard Kern, FACHE, Tom Priselac, Ken Samet, FACHE, and Gene Woods, FACHE, discuss and Don Wegmiller, FACHE, moderates.

                                                                  Joseph R. Impicciche, JD, MHA
                                                                  Joseph R. Impicciche, JD | President and COO | ASCENSION
                                                                  Howard Kern of Sentara Healthcare
                                                                  Howard Kern, FACHE | President and CEO | SENTARA HEALTHCARE
                                                                  Tom Priselac of Cedars-Sinai Health System
                                                                  Tom Priselac | President and CEO | CEDARS-SINAI HEALTH SYSTEM
                                                                  Kenneth Samet of MedStar Health
                                                                  Ken Samet, FACHE | President and CEO | MEDSTAR HEALTH
                                                                  Eugene Woods, MBA, MHA of Atrium Health
                                                                  Gene Woods, FACHE | President and CEO | ATRIUM HEALTH
                                                                  Don Wegmiller
                                                                  Don Wegmiller, FACHE | Chairman | SCOTTSDALE INSTITUTE | Chairman and CEO | C-SUITE RESOURCES

                                                                  The panel explores:

                                                                  • What is the recipe for re-imagining care delivery?
                                                                  • What bets are being made on technology investments?
                                                                  • Who is being selected as partners in consumer-centric strategies?
                                                                  • Where to find the talent needed to execute these plans?

                                                                  Representing five of the largest health systems in the US with over 200 hospitals, $35 million net patient revenue and 1.3 million in-patient admissions, this is THE conversation you’ll want to hear in 2019!

                                                                  THU APR 11 | 2:30 – 4:00 PM

                                                                  PANEL PREVIEW: “HEALTH SYSTEM IT STRUCTURES OF THE FUTURE”

                                                                  Are we a health system or are we a software company?

                                                                  Join Patrick O’Hare, Gerry Lewis, Marcus Shipley and Eric Yablonka as they examine “Health System IT Structures of the Future” at our 26th SI Annual Conference.

                                                                  Patrick O'Hare | Former SVP and CIO, Spectrum Health | Executive Committee, Scottsdale Institute
                                                                  Patrick O’Hare | Former SVP and CIO, Spectrum Health | Executive Committee, Scottsdale Institute
                                                                  Gerry Lewis | CIO, Ascension | Advisor, Scottsdale Institute
                                                                  Gerry Lewis | CIO, Ascension | Advisor, Scottsdale Institute

                                                                   

                                                                  Marcus Shipley of Trinity Health
                                                                  Marcus Shipley | CIO, Trinity | Advisor, Scottsdale Institute
                                                                  Eric Yablonka of Stanford Healthcare
                                                                  Eric Yablonka | CIO, Stanford | Advisor, Scottsdale Institute

                                                                  Bring your ideas, insights and questions to the conversation with these CIO thought leaders as they consider:

                                                                  • Where’s healthcare IT going and how does that movement shape the CIO role?
                                                                  • How does IT innovate faster?
                                                                  • How do you integrate IT operations with digital health, analytics and consumerism?

                                                                  FRI APR 12 | 8:30 – 10:00 Am

                                                                  PANEL PREVIEW: “COMPUTER-AIDED CARE OF THE FUTURE”

                                                                  Explore leading edge thinking regarding technology-supported care models as our panel of CIOs examines the “Computer-Aided Care of the Future.”

                                                                  Andrew Rosenberg of Michigan Medicine
                                                                  Andrew Rosenberg MD | CIO | Michigan Medicine

                                                                  “Budget, security, regulation,  workflow, culture, and tradition may  stand in the way of digital disruption and care innovation.  We need to break through these barriers and move toward more mobile healthcare.”

                                                                  Jon Manis | Deputy CIO, CHRISTUS Health | Advisor, Scottsdale Institute

                                                                  “Health systems may be clinging to an antiquated business model.  New players like Smile Direct and Heartbeat are chipping away at our business model, offering convenience, access and immediacy of service.  We need to think and execute differently.”

                                                                  David W. Bates, MD, MSc, Medical Director of Clinical and Quality Analysis, Information Systems at Partners HealthCare System, Inc.
                                                                  David W. Bates, MD, MSc | Medical Director of Clinical and Quality Analysis, Information Systems | Partners HealthCare System, Inc.

                                                                  “Artificial intelligence could move us toward ‘precision delivery,’ in which recommendations are personalized to the individual across a wide array of domains.”

                                                                  David J. Bensema, MD, MBA, FACP
                                                                  Dave Bensema, MD, FACP, | Former CIO/CMIO | Baptist Health

                                                                  “Consumers of health care come with an overlay of anxiety, urgency, and sense of loss of control that differentiate them from consumers of other goods and services. How will our apps and end-user interfaces meet the need for reassurance, access, and empowerment?”

                                                                  Join the panel’s conversation on technology-enabled care and digital transformation strategy and consider:

                                                                  • Where are the best opportunities for innovation in computer-supported care?
                                                                  • How quickly could a $20 billion health system create new forms of care delivery?  What barriers stand in the way?
                                                                  • Can a new hospital leverage sensors, telemetry, remote monitoring and video to reduce staff operating costs by 50%?
                                                                  • Who’s in the best position to spearhead digital innovation in business and care delivery?  How do you make care transformation a team sport?


                                                                  Presentations and audio recordings of this event are available only to members.   or create a profile.

                                                                  Details

                                                                  Start:
                                                                  April 10
                                                                  End:
                                                                  April 12
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