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SI 2019 CIO Summit – Enabling the Future: Self-Service, SaaS, Mobility, Cloud

October 23, 2019 - October 24, 2019

SI 2019 CIO Summit Report cover

Is the future CIO the CEO─Chief Experience Officer─ or the CKO─Chief Keep-the-Lights-On Officer? How do consumers define High Availability? These and other topics were explored at the Scottsdale Institute’s 2019 CIO Summit sponsored by Impact Advisors, which convened 15 chief information officers (CIOs) and other IT executives from 14 health systems across the country October 23-24 in San Antonio. These executives gathered to explore strategies, concerns and insights on the theme “Enabling the Future: Self-Service, SaaS, Mobility, Cloud.”

Read “Enabling the Future: Self-Service, SaaS, Mobility, Cloud” to explore the insights and key strategies for success gained from these thought-provoking discussions.

Summit Participants

Click on photos to view bios.

    Scott D. Dresen, MBA, FACHE, FHIMSS

    SVP and CTO/CISO, Spectrum Health

    Scott Dresen is senior vice president & CTO/CISO, information services, for Spectrum Health, a billion not-for-profit integrated health system based in West Michigan. As the chief technology and information security officer, Scott is accountable for leading the enterprise technology and information security functions for Spectrum Health and Spectrum Health entities. Responsibilities include enterprise operations, enterprise and cloud infrastructure management, enterprise architecture, and enterprise security. Key to success in this role is effective collaboration with the respective executive leadership teams at the system level and within each SH subsidiary to establish service offerings and expectations, service levels, and refine the shared service delivery model as necessary.

    Prior to joining Spectrum Health in 2007, Scott served as chief information officer for the Wayne State University Physician Group, where he was responsible for the strategic growth and development of the information technology services department, which supported the multispecialty group practice and the Wayne State University School of Medicine.

    Additionally, Scott has significant experience delivering innovative information technology solutions in academic, for-profit, and not-for-profit health care systems and has published articles on a variety of technology topics including wireless technology for physician practices, directory services, security, and the application of technology in a clinical environment.

    He holds a Bachelor of Science in sociology with a minor in computer science from the University of Minnesota and a master’s degree in business administration from the University of Michigan. 

    Scott is a fellow of the American College of Healthcare Executives and a fellow of the Healthcare Information and Management Systems Society. Scott is an ISACA® Certified Information Security Manager, an (ISC)2 Certified Information Systems Security Professional and an HIMSS Certified Professional in Healthcare Information and Management Systems.

     

    Updated November 2019

        Lynn Gibson

        VP and Chief Technology Officer, CHRISTUS Health

        Lynn is the Vice President and Chief Technology Officer for CHRISTUS Health.  Lynn joined Christus in 2012 having served as the interim CTO while under contract from Deloitte Consulting.  Prior to Deloitte, Lynn worked for several years with IBM’s Health care divisions in both their business and technical services.  He began is healthcare career starting at Baylor University Medical Center in Dallas, where he help build the Baylor Research Institute and oversaw several operational departments of the Medical Center.  Lynn established the first intellectual property program for the Research Program as well as technology transfer initiative.  He has worked in in Healthcare for over 35 years but prior to that time was over the IT division for the Texas Attorney General Office and worked in Washington DC for a US Congressman.

         

        Posted November 2019

            Kevin Hamel

            CISO, Baystate Health

            Kevin has nearly 25 years of experience and proven leadership in cybersecurity and IT management in the financial and healthcare sectors.  Prior to joining Baystate Health, Kevin was the Chief Information Security Officer for COCC, a managed IT services provider for banks and credit unions.  He was at COCC for over 13 years and led cyber and physical security as well as corporate risk management.  Prior to COCC, he was Vice President of Information Technology at PeoplesBank in Holyoke, and he also worked at Dow Jones & Company early in his career.

            Kevin holds a Bachelor’s degree in Computer Science from Westfield State University, and an MBA from Western New England University.  He is a Certified Information Security Manager and is a 2016 graduate of the FBI’s Citizens Academy program.  He is a member of the External IT Advisory Board at Western New England University, and is a member of the Bay Path University Cybersecurity Advisory Council.

            While in the financial industry, Kevin served on the FS-ISAC Education Committee, the MassBankers Cybersecurity Task Force, and frequently spoke at industry events.

             

            Posted November 2019

                Sony Jacob

                CIO, SSM Health

                As Chief Information Officer, Sony Jacob, oversees the implementation of comprehensive IT strategy and systems in support of SSM Health’s journey to becoming a fully integrated and clinically driven health care delivery system.  Mr. Jacob’s efforts also include expanding the organization’s internal IT consultancy to partner with other senior leaders in addressing key business issues and aligning SSM’s technology assets to deliver on our strategic goals for the various ministries.

                Prior to joining SSM Health, he served as Senior Vice President and CIO at Presbyterian Healthcare Services in New Mexico and as Senior Vice President and Interim CIO at Aurora Healthcare in Milwaukee.  Before joining the healthcare sector, Mr. Jacob also served as CIO at Presentation services and Tecta America Corp, both high growth private equity backed organizations.

                Mr. Jacobs earned a bachelor’s degree in Electronics Engineering from Mangalore University, a master’s in Technology Management from DeVry University in Downers Grove, Ill., and an Executive MBA from the Kellogg School of Management at Northwestern University in Evanston, Ill.

                 

                Posted November 2019

                    Mark Lantzy

                    CIO, IU Health

                    SVP & CIO, Indiana University Health
                    President, IU Health Plans

                    Mark Lantzy is the senior vice president and chief information officer at Indiana University Health, Indiana’s leading healthcare system. He is responsible for overseeing information services, including strategic planning, operations and project delivery for the 15-hospital system. He is also the president of IU Health Plans, the 200,000-member health insurance arm of IU Health that offers Medicare Advantage, individual and family, and commercial plans.

                    Lantzy has more than 20 years of leadership experience in the healthcare field, and was the chief operating officer and chief information officer at Gateway Health, a managed care organization based in Pittsburgh, prior to joining IU Health in 2016. He also was a senior information technology leader at WellCare Health Plans, Aetna, and Accenture.  He holds an M.S. in defense science from George Washington University and a B.A. in mathematics from St. Vincent College.

                    Named among the “Best Hospitals in America” by U.S. News & World Report for 19 consecutive years, IU Health is dedicated to providing a unified standard of preeminent, patient-centered care. A unique partnership with Indiana University School of Medicine – one of the nation’s leading medical schools – gives its highly skilled physicians access to innovative treatments and the latest research and technology.

                        Jonathan L. Manis

                        SVP and CIO, CHRISTUS Health

                        Jonathan Manis, a former clinician and veteran health care information technology leader, is the Deputy CIO, CHRISTUS Health, an international Catholic, faith-based, not-for-profit health system comprising 350 services and facilities, including more than 60 hospitals and long-term care facilities, 175 clinics and outpatient centers and dozens of other health ministries and ventures in the U.S., Chile, Mexico, and Colombia, with headquarters in Irving, TX.  Previously Manis was the Senior Vice President and Chief Information Officer (CIO) for SutterHealth of Sacramento, CA, with more than 30 acute care hospitals, hundreds of primary care clinics and sites of care, and annual revenues in excess of B, one of the largest and most respected integrated health care provider organizations in the country.

                        Manis is a seasoned CIO with more than 25 years of IT leadership experience. Previous experience also includes Illinois-based Provena Health,where he served as System Vice President of Administrative Services and CIO. Prior to Provena, Manis was Director of Applications for Advocate Healthcare in Chicago and, before Advocate, he was Chief Technology Officer for Sterling Health of Miami, FL.

                        A native Floridian, Manis grew up on Cocoa Beach with America’s space program. After working summers at both NASA’s Kennedy Space Center and nearby Disney World, Manis enlisted in the US Navy and was trained as a licensed practical nurse. He served as a Hospital Corpsman on submarines and as a combat medic for the US Marine Corps before being selected to attend the US Naval Academy in Annapolis, MD. Parachute and SCUBA qualified, Manis was commissioned a Second Lieutenant in the US Marine Corps and was trained as an artillery officer. Manis served as a Forward Observer and Fire Direction Officer, and participated in combat operations in Panama and Haiti. During Desert Shield/Desert Storm, Manis served as a Tactical Fire Support Coordination Officer for coalition forces. Following graduate school at the US Naval Academy Postgraduate School in Monterey, CA, Manis was promoted and reassigned to the Pentagon in Washington, DC where he managed information systems for the Bureau of Navy Medicine. Manis accepted an early military retirement offer in 1994.

                        A decorated combat arms officer, Manis attended the United States Naval Academy and Auburn University. He holds a Master’s Degree in Computer Science/ Information Systems Management from the U.S. Naval Academy Postgraduate School in Monterey, CA, and he has completed continuing graduate education coursework at Stanford University, UC Berkeley and the University of Michigan. Manis is a regularly featured speaker regarding technology and information systems management and he has authored multiple professional articles on the topics of information technology management and support function leadership. He currently serves as a member of Epic’s Department of Defense EHR Advisory Council.

                        Jon Manis and his wife, Bobbi, make their home in Granite Bay, CA. With two school-aged children, they enjoy skiing, scuba diving, sailing, and family travel. He has yet to master the guitar.

                         

                        Updated November 2019

                         

                            Kathryn McClellan CHCIO

                            SVP and CIO, Froedtert Health Inc.

                            An outstanding senior level executive with over 20 years’ experience in nursing, healthcare operations and information technology that spans the provider, vendor and consulting sectors. She has vast experience in operations management, strategic planning, process redesign, information system design/implementation and technology solutions that enhance patient-centered care and clincial outcomes. Excels in a complex, fast-paced environment where leadership, change, and large-scale project implementations are required.

                             

                            Posted May 2019

                                Heather Nelson MHA

                                SVP and CIO, University of Chicago Medicine

                                Heather Nelson is currently in the role of Senior Vice President and Chief Information Officer for the Information Technology division at UChicago Medicine.  In the role of SVP/CIO, she has responsibilities for supporting all the information management systems (clinical & business/administrative), infrastructure, clinical engineering, IT support services, IT Project Management Office, integration, reporting, and analytics capabilities & technologies, as well as the privacy & IT security functions for UChicago Medicine.  Her teams are comprised of talented IT professionals that are dedicated to supporting patient care and care teams throughout the health system and in our communities through a shared services operating model. With that, the teams have been recognized for their contributions to UChicago Medicine by receiving the Most Wired Award (level 8) in 2019 from CHIME’s annual survey.

                                Heather joined UChicago Medicine in 2014 as the Executive Director of Applications Systems with oversight of all the clinical and revenue cycle management applications, clinical engineering team, population health strategies and systems, and support of the UCM Care Network strategies and systems.  She was named Interim VP/CIO in August of 2017, named the VP/CIO in April of 2018, and promoted to SVP/CIO in 2019.

                                Prior to joining UChicago Medicine, Heather spent time at Baystate Health in Springfield, MA as a Senior Director of Applications and IT Operations, including an Interim CIO assignment and 10-years at Spectrum Health in Grand Rapids, MI with roles in Laboratory Services, Case Management, and increasing leadership responsibilities within the Information Technology division.  Heather holds a Bachelor’s Degree in Biology from Alma College in Alma, MI as well as a Master’s in Healthcare Administration from Central Michigan University.  She is a Certified Healthcare CIO (CHCIO) through the CHiME organization.

                                Heather is active in community organizations including the American Heart Association Go Red/Go Women & Go STEM committees within the Chicagoland area since 2016.  She also is a member of the American College of Healthcare Executives, including the Chicago Chapter, CHEF.  Heather is a member of the Society for Information Management (SIM) and is a graduate of their Regional Leadership Program as well as a member of HIMSS. She also provides IT consultative services whenever needed to the Misericordia leadership team in Chicago. The mission of Misericordia is to support children and adults with intellectual and developmental disabilities that choose the Misericordia community by providing the highest quality residential, training, and employment services. They provide the full continuum of care designed to meet each person’s changing needs and maximize his or her independence, self-determination, interpersonal relationships, and engagement in the community.

                                Contact Information:
                                Heather Nelson
                                Senior Vice President and Chief Information Officer
                                University of Chicago Medicine
                                850 East 58th Street, Office: AS-302
                                Chicago, IL 60637
                                773.702.5421 (Office)
                                773.834.8495 (Executive Administrator – Danielle Myrick)

                                heather.nelson@uchospitals.edu

                                 

                                Updated December 2019

                                    Cecilia K. Page DNP, RN-BC, CPHIMS, PMP, CHCIO, FACHE, FAAN

                                    CIO, UK Healthcare

                                    Chief Information Officer | University of Kentucky Healthcare

                                    Cecilia is passionate about the continued development of innovative information technology solutions to improve patient care outcomes in the current transformation of healthcare.  Bringing experience as a nurse executive to information technology over a decade ago, Cecilia continually strives to do meaningful work as we develop the information infrastructure roadmap to the future.  Cecilia is a graduate of the Robert Wood Johnson Nurse Executive Fellow program in 2012 and DNP with a focus on Informatics from Vanderbilt University in 2014.  Her current work is focused on integration and interoperability of EMR’s, development of an enterprise data warehouse, and standardization of documentation within clinical practice to reduce variation in care and improve outcomes.

                                     

                                    Posted November 2019

                                        Shez Partovi MD

                                        Worldwide Head: Healthcare, Life Sciences, Genomics, Amazon Inc.

                                        Dr. Shez Partovi obtained his medical degree from the prestigious McGill University, in Montreal, Canada and completed his neuroradiology subspecialty training at Barrow Neurological Institute in Phoenix, AZ.

                                        He is a serial entrepreneur and has launched several health IT companies, one of which was a telehealth company built on AWS. After a decade of clinical practice, Dr. Partovi transitioned into executive roles at Dignity Health where he served as its Chief Health Information Officer and, subsequently, as Chief Digital Officer/SVP of Digital Transformation. As the CHIO, Dr. Partovi oversaw the deployment of Cerner across the enterprise in both inpatient, outpatient and oncology settings. As the CDO, Dr. Partovi was responsible for the digital experience of consumers, patients and providers across Dignity Health.

                                        Shez joined Amazon Web Services in 2018 as the Worldwide lead for Healthcare, Life Sciences and Genomics. He is currently working on over a dozen large scale initiatives across the globe and has a unique perspective of the opportunities to transform healthcare worldwide. Dr. Partovi combines his clinical, entrepreneurial and AWS experience to help the audience Think Big and imagine the Art of the Possible.

                                         

                                        Posted November 2019

                                            Jon Russell

                                            Former SVP and CIO, Analytics, Innovation, John Muir Health

                                            Jon Russell is the former senior vice president and CIO at John Muir Health (JMH). He was responsible for Information Technology and Services, Enterprise Analytics and Data Security.

                                            Bay Area-based John Muir Health is a 3 hospital IDN, employing 6,000, while partnering with 1,000 affiliated physicians. JMH generated .5B in revenue in 2016.

                                            Jon oversaw the enterprise-wide IT, Analytics and Data Security functions and about 300 team members who make up the ITS division.

                                            In that role, Jon drove the strategic alignment of IT and Analytics with John Muir Health’s enterprise-wide vision and strategy with a focus on transformation and a return on investment. Among his accomplishments are the 2017 HIMSS stage 7 certification, SF Business Times’ 2017 CIO of the Year award for transformation and innovation and the 2017 CIO 100 award for JMH.

                                            In 2013, Jon co-led the fully integrated implementation of the health system’s Electronic Health Record and Revenue Cycle system install, bringing to that effort his extensive experience. He stewarded the ongoing maintenance and optimization of the Epic system that supports JMH’s inpatient and ambulatory settings, including a 300+ physician Epic Community Connect program. Under Jon’s direction, JMH established an enterprise analytics program, positioning the health system to use robust data intelligence to deliver superior user support.

                                            Prior to assuming his these roles in 2013, Jon served in a similar capacity at Kettering Health in Ohio, where he served for five years.

                                             

                                            Updated November 2019

                                                Paul VanAmerongen

                                                VP and CISO, UW Health

                                                Paul VanAmerongen joined UW Health as Vice President and Chief Information Security Officer in February 2017. In this role, Paul develops and leads the strategic vision for UW Health’s enterprise information security program.

                                                Prior to joining UW Health, Paul served as Enterprise Risk Services Specialist Master for Deloitte Touche’s Cyber Risk Services practice in Seattle, IT Director for Harrison Medical Center, Manager of Information Security Services for MultiCare Health System, and Manager of Information Security Engineering and Administration for Premera Blue Cross. Paul also served our country in the United States Navy from 1984-2004 where he earned the rank of Chief Petty Officer (Submarines).

                                                He holds a CISSP certification, a master’s degree in Business Administration from the University of Washington and a bachelor’s degree in Computer Science from Chapman University.

                                                 

                                                Updated October 2018

                                                    Joel L. Vengco

                                                    SVP and CIO, Baystate Health

                                                    Mr. Vengco is the Senior Vice President of Information & Technology and Chief Information Officer at Baystate Health, one of the largest health systems in Massachusetts serving the western half of the state.  The health system has five hospitals, over ninety medical practices, a commercial health plan, and is one of the largest employers in Massachusetts with over twelve thousand employees.  In his role, Mr. Vengco oversees the technology vision, strategy, and operations for the entire health system. He also holds the position of Chief Information Officer for the Pioneer Valley Accountable Care Organization, the ACO for western Massachusetts. Mr. Vengco is a co-founder of the Pioneer Valley Information Exchange (PVIX), western Massachusetts’s regional health information exchange platform and is the founder of TechSpring, Baystate Health’s technology innovation center.

                                                    Prior to Baystate, Mr. Vengco was Vice-President and General Manager of one of the four global businesses that make up GE’s .58B Healthcare IT business unit.  Prior to GE, he served as Director of IT and Chief Applications Officer at Boston Medical Center (BMC) where he oversaw various enterprise HIT applications and technologies.  Earlier in his career, Mr. Vengco was a Senior Medical Informaticist at Partners HealthCare, where he led projects such as the enterprise medication terminology architecture and medication web services development.  He was also a co-founder and senior manager of the SunClinical Data Institute, a division of Eclipsys Corporation, whose mission was to develop an integrated clinical and financial national data warehouse for analytics.

                                                    In 2010, Mr. Vengco was named one of the Top 25 Clinical Informaticists by Modern Healthcare.  That same year he was also named one of the Top 25 Information Managers by Information Management. Mr. Vengco has been named one of the 100 CIOs To Know by Becker’s Hospital Review every year since 2012.

                                                    Mr. Vengco is a senior fellow at Boston University’s Health Policy Institute.  He holds an undergraduate degree from Boston College and has Masters degrees from Harvard University and Boston University School of Medicine.

                                                     

                                                    November 2017

                                                     

                                                        Laishy Williams-Carlson

                                                        CIO, Bon Secours Mercy Health

                                                        CIO | Bon Secours Mercy Health

                                                        Chief Information Officer for Bon Secours Mercy Health, leading the I&T and Epic EHR teams responsible for information technology, applications, cyber security and digital solutions. Named by HIMSS’ Healthcare IT News as one of the Top Women Powerhouses in Health IT in 2014. Attained “Most Wired” status for the health system and HIMSS EMRAM Stage 7 designation for several Virginia hospitals and physician practices.

                                                         

                                                        Posted November 2019

                                                            Mark Zirkelbach

                                                            CIO, Loma Linda University Health

                                                            Mark Zirkelbach is accountable for the automation services provided to Loma Linda University Health System which is comprised of 6 hospitals, a large faculty practice group, and partners of the Health System.  Mark works closely with Loma Linda University IT Leadership to enable a collaborative environment for the entire campus. Mark also works with Loma Linda University Shared Services to leverage economies of scale for Loma Linda University Health.

                                                            Mark became the Chief Information Officer at Loma Linda University Health System in December of 2008, and is currently a Professor with the School of Allied Health at Loma Linda University instructing a Master’s Program course on Leadership Perspectives and Practice.  Mark began his career in healthcare at Daughters of Charity/Ascension Health where he worked for 15 years in various IT Leadership positions and then three years as the CIO at a large, independent multi-specialty group. Mark has also worked as a management consultant for several years in healthcare and as a CIO in a large banking system for a short period. Mark is married with three children; his wife Cindy is a Pediatric RN at a Federally Qualified Health Care facility. Mark earned his master’s degree at the University of Evansville in public service administration. Mark enjoys working towards a great place to work for his Team and connecting to the business in support of Loma Linda’s desire for the best patient experience possible.

                                                             

                                                            Posted November 2019

                                                              Sponsors

                                                              Impact Advisors

                                                                Dan Golder, DDS, MBA

                                                                Principal, Impact Advisors

                                                                Principal Advisor, Impact Advisors

                                                                 

                                                                    C. Lydon Neumann CFCHE

                                                                    VP, Impact Advisors

                                                                    Vice President | Impact Advisors

                                                                    Mr. Neumann has over forty years of professional experience in the global healthcare industry. His background includes executive leadership, information system planning, project management for complex organizations, software development and management for healthcare providers, software/service vendors and professional services firms.

                                                                    Lydon has in-depth expertise in enterprise-wide, Electronic Healthcare Records (EHR) systems, including strategy development, long-range planning, system assessment, acquisition and implementations in support of clients’ operational processes, including electronic health records, clinical data repositories, computerized provider order entry (CPOE), clinical documentation, clinical content management, physician and patient portals, enterprise scheduling, patient access, revenue cycle, contracting, business process redesign, clinical adoption and change management.

                                                                    He brings specific experience in leading national consulting practices focused on Enterprise Resource Planning (ERP) Systems, healthcare Supply Chain Management and Value Analysis, healthcare logistics, eProcurement, Group Purchasing Organizations (GPO), and Health Information Exchange (HIE). Lydon is a frequent speaker at national events and regularly contributes articles to national publications.

                                                                    Skills and Experience

                                                                    STRATEGIC PLANNING AND ASSESSMENT
                                                                    ▪ Led the development of strategic implementation plans for all major clinical, financial and
                                                                    administrative systems for an internationally recognized healthcare provider.
                                                                    ▪ Developed long-term information system strategic plans for many multi-entity healthcare
                                                                    providers, including large-scale computer strategies for delivery systems.
                                                                    ▪ Created open system architecture strategies for numerous healthcare delivery systems.
                                                                    ▪ Led reviews and audits of provider and vendor information system strategies and how to closely align information systems in support of organizational goals.

                                                                    SYSTEMS PLANNING AND IMPLEMENTATION
                                                                    ▪ Implemented scores of computer systems ranging from total healthcare information systems to departmental applications in support of clinical, administrative and financial workflows and processes, including ERP systems.
                                                                    ▪ Designed various computerized provider order entry (CPOE) approaches, technology architecture and projects for clients and vendors including direct participation from physicians and caregivers.
                                                                    ▪ Assisted clients with the successful build of their information technology investments, while redirecting future initiatives to generate greater business and clinical objectives.
                                                                    ▪ Defined requirements for enterprise-wide system integration including consolidating financial, materials arrangement and human resource activities and computerizations.
                                                                    ▪ Led the design and development of supply chain, global supply catalogs, logistics, sourcing and eProcurement solutions for healthcare providers, including trade exchanges and B2B services in the industry with the associated enabling technology.
                                                                    ▪ Managed scores of consulting engagements for multi-hospital groups, hospitals, clinics and software vendors in healthcare.
                                                                    ▪ Leveraged existing technology assets to accelerate benefits and increase the return on client’s investment.

                                                                    Other Professional Experience

                                                                    ▪ Named by Consulting Magazine as a Top 25 Consultant for 2017
                                                                    ▪ Achieved CHIME Foundation Certified Healthcare Executive (CFCHE) in CHIME’s first ever
                                                                    certification program in 2017
                                                                    ▪ Led the development of healthcare software and innovative product strategies for supply chain, enterprise-wide supply catalogs, clinical databases, patient scheduling and a variety of systems supporting order entry, operating room and materials management activities.
                                                                    ▪ Directed the ERP Practice in the Health sector for a healthcare IT advisory services firm.
                                                                    ▪ Directed the Supply Chain and eProcurement Practice for the Health Provider, Life Science and Managed Care sectors of a large consulting firm.
                                                                    ▪ Served in the U.S. Navy as a Supply Corps Officer.

                                                                    Academic Background

                                                                    ▪ Bachelor of Business Administration, Southern Methodist University, Dallas, TX

                                                                     

                                                                     

                                                                    Posted June 2018

                                                                     

                                                                     

                                                                        Andrew Smith

                                                                        President and Co-Founder, Impact Advisors

                                                                        Andrew’s extensive experience working with academic hospitals, integrated delivery networks (IDNs), community hospitals and physician group practices enables him to serve as a strategic advisor to many of the industry’s leading Executives.  He has in-depth knowledge of and experience in implementing and optimizing clinical systems with a focus on physician-centric applications, including computerized physician order entry (CPOE) and clinical documentation. Andrew has worked on benchmarking efforts with several leading IDNs and community hospitals and has helped them prepare for HITECH’s Meaningful Use and Health Information Exchange (HIE) requirements.  Prior to founding Impact Advisors, Andrew was a Vice President with a large healthcare consultancy and managed the Midwest Region. Andrew frequently presents at industry conferences and seminars.

                                                                         

                                                                        Posted May 2019

                                                                            Peter Smith

                                                                            CEO at Impact Advisors

                                                                            Peter specializes in IT assessment and strategic planning, IT organizational design and IT governance modeling, serving as a trusted advisor to numerous industry-leading CEOs and CIOs.  Prior to founding Impact Advisors, Peter was a Vice President at a large healthcare consultancy with national responsibility for managing the Advisory Services practice.

                                                                             

                                                                            Posted May 2019

                                                                              Moderator

                                                                                C. Lydon Neumann CFCHE

                                                                                VP, Impact Advisors

                                                                                Vice President | Impact Advisors

                                                                                Mr. Neumann has over forty years of professional experience in the global healthcare industry. His background includes executive leadership, information system planning, project management for complex organizations, software development and management for healthcare providers, software/service vendors and professional services firms.

                                                                                Lydon has in-depth expertise in enterprise-wide, Electronic Healthcare Records (EHR) systems, including strategy development, long-range planning, system assessment, acquisition and implementations in support of clients’ operational processes, including electronic health records, clinical data repositories, computerized provider order entry (CPOE), clinical documentation, clinical content management, physician and patient portals, enterprise scheduling, patient access, revenue cycle, contracting, business process redesign, clinical adoption and change management.

                                                                                He brings specific experience in leading national consulting practices focused on Enterprise Resource Planning (ERP) Systems, healthcare Supply Chain Management and Value Analysis, healthcare logistics, eProcurement, Group Purchasing Organizations (GPO), and Health Information Exchange (HIE). Lydon is a frequent speaker at national events and regularly contributes articles to national publications.

                                                                                Skills and Experience

                                                                                STRATEGIC PLANNING AND ASSESSMENT
                                                                                ▪ Led the development of strategic implementation plans for all major clinical, financial and
                                                                                administrative systems for an internationally recognized healthcare provider.
                                                                                ▪ Developed long-term information system strategic plans for many multi-entity healthcare
                                                                                providers, including large-scale computer strategies for delivery systems.
                                                                                ▪ Created open system architecture strategies for numerous healthcare delivery systems.
                                                                                ▪ Led reviews and audits of provider and vendor information system strategies and how to closely align information systems in support of organizational goals.

                                                                                SYSTEMS PLANNING AND IMPLEMENTATION
                                                                                ▪ Implemented scores of computer systems ranging from total healthcare information systems to departmental applications in support of clinical, administrative and financial workflows and processes, including ERP systems.
                                                                                ▪ Designed various computerized provider order entry (CPOE) approaches, technology architecture and projects for clients and vendors including direct participation from physicians and caregivers.
                                                                                ▪ Assisted clients with the successful build of their information technology investments, while redirecting future initiatives to generate greater business and clinical objectives.
                                                                                ▪ Defined requirements for enterprise-wide system integration including consolidating financial, materials arrangement and human resource activities and computerizations.
                                                                                ▪ Led the design and development of supply chain, global supply catalogs, logistics, sourcing and eProcurement solutions for healthcare providers, including trade exchanges and B2B services in the industry with the associated enabling technology.
                                                                                ▪ Managed scores of consulting engagements for multi-hospital groups, hospitals, clinics and software vendors in healthcare.
                                                                                ▪ Leveraged existing technology assets to accelerate benefits and increase the return on client’s investment.

                                                                                Other Professional Experience

                                                                                ▪ Named by Consulting Magazine as a Top 25 Consultant for 2017
                                                                                ▪ Achieved CHIME Foundation Certified Healthcare Executive (CFCHE) in CHIME’s first ever
                                                                                certification program in 2017
                                                                                ▪ Led the development of healthcare software and innovative product strategies for supply chain, enterprise-wide supply catalogs, clinical databases, patient scheduling and a variety of systems supporting order entry, operating room and materials management activities.
                                                                                ▪ Directed the ERP Practice in the Health sector for a healthcare IT advisory services firm.
                                                                                ▪ Directed the Supply Chain and eProcurement Practice for the Health Provider, Life Science and Managed Care sectors of a large consulting firm.
                                                                                ▪ Served in the U.S. Navy as a Supply Corps Officer.

                                                                                Academic Background

                                                                                ▪ Bachelor of Business Administration, Southern Methodist University, Dallas, TX

                                                                                 

                                                                                 

                                                                                Posted June 2018

                                                                                 

                                                                                 

                                                                                  Writer

                                                                                    Dan Golder, DDS, MBA

                                                                                    Principal, Impact Advisors

                                                                                    Principal Advisor, Impact Advisors

                                                                                     


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                                                                                      Details

                                                                                      Start:
                                                                                      October 23, 2019
                                                                                      End:
                                                                                      October 24, 2019
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                                                                                      Venue

                                                                                      Hyatt Regency San Antonio Riverwalk