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SI 2019 CIO Summit – Enabling the Future: Self-Service, SaaS, Mobility, Cloud

October 23 - October 24

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Hosted by CHRISTUS Health and sponsored by Impact Advisors, the SI 2019 CIO Summit focuses on the health system “CIO of the Future” and the adaptations required given the accelerating pace of digital transformation.

The Summit addresses critical issues such as increasing consumer expectations for self-service, competing for talent, security in a cloud-based environment, developing and managing partnerships and collaborations, and the role of the CIO in supporting next generation virtual care models, advanced analytics, and a remote workforce. CIOs will share case studies about what’s working and what’s not, lessons learned, and insights from other industries.

In addition, we will tour the CHRISTUS Data Center, an example of adaptation to cloud-based computing, virtualization, and new partnerships to utilize excess capacity.

In the spirit of collaboration, we invite our CIOs to join our CISOs for the CISO Summit.  The CISO Summit begins immediately after the CIO Summit concludes – same day, same place. Correspondingly, CISOs are invited to attend day two of the CIO Summit.  We hope you can join us for both summits.  Go here to see the CISO Summit agenda. When you fill out your registration, you will be given the opportunity to sign up for all available events.   No need to sign up for two different summits.

If you’re not familiar with SI, please be assured that there is no selling or marketing at SI meetings.

The CISO Summit takes place at the Hyatt Regency San Antonio Riverwalk in room Bowie A/B, across the walkway.

Hyatt Regency San Antonio Riverwalk
123 Losoya St
San Antonio, TX 78205

Wednesday, October 23, 2019

Summits meet at the Hyatt Regency San Antonio Riverwalk in Conference Room Bowie A/B – across the walkway.


2:00 pm Welcome – Janet Guptill, Scottsdale Institute
2:15 pm Introductions, Overview & Objectives of the Summit – Impact Advisors Moderator
Overview of theme topics and introductions of all participants.
Roundtable discussion of these topics among Member participants.

  • What’s the impact on IT of the evolving business and clinical models?
  • What are the implications of our business moving to the cloud?
  • Who are our new partnerships/collaborations?
  • Why will we be competing for talent in a new way?
  • How will security in a cloud-based environment be different?
  • What will our CIO role look like in the future? How do we prepare?
3:00 pm Case Studies/Idea Sharing presented by Member CIOs – Digital Transformation

  • Telehealth, Consumer Apps, Wearables – how does IT support this shift?
  • Self-service – role of ML/AI expertise?
3:30 pm Break
3:45 pm Case Studies/Idea Sharing presented by Member CIOs – IT Structures of the Future

  • Cloud Computing – where to draw the line?
  • Co-development Strategies – lessons learned to date?
  • Off-shoring – implications for contract management? Security?
4:30 pm Case Studies/Idea Sharing presented by Members CIOs – Evolution of the CIO Role

  • Reporting Structures and Roles – CTO, CDO, Chief Digital Engagement Officers, Chief Patient Experience Officers, Chief Innovation Officers – what are their roles & responsibilities? How do these roles differ from the CIO? Where do they report and where does the CIO report? How are other IT-related reporting structures changing?
  • Talent Development – how to attract/retain/manage a virtual workforce?
  • Partnerships – what are new internal and external partnering challenges?
5:15 – 5:30 pm Key Learnings/Overview of next day’s activities
6:00 pm Depart from Hyatt Regency lobby for Reception and Dinner

Volume II at Charles Court
205 North Presa Street
San Antonio, TX 78205

Catered by Boudro’s. Venue located .6 miles from hotel, on the street level next to Zinc Bistro.

6:30 pm Welcome Reception and Dinner
8:30 pm Depart for Hyatt Regency


Thursday, October 24, 2019


8:00 am Continental Breakfast
8:30 am Welcome CIOs and CISOs – Janet Guptill, Scottsdale Institute
8:45 am Cloud/SaaS/Development Platforms – Impact Advisors Moderator

  • How will our IT systems look in the future?
  • What are the implications of less geo-centricity?
  • How does it change the way we staff and manage the IT function?
  • How will we manage through that transition?
9:30 am CHRISTUS Data Center – History and Evolution – Lynn Gibson, CTO, CHRISTUS

  • CHRISTUS Data Center Evolution – redefinition with a shift to the cloud, SaaS
  • Future State Vision – excess capacity as future revenue stream
  • Discussion of other Data Center Evolution strategies
  • Disaster recovery/cybersecurity implications over time

CHRISTUS Tours – Showcasing the Future of Healthcare and IT Computing

10:15 am Board bus for CHRISTUS tours
10:30 am Depart from Hyatt Regency lobby for CHRISTUS Data Center

CHRISTUS Data Center
10002 Rogers Run
San Antonio, TX 78251

11:00 am – 1:30 pm Tours and lunch
1:30 pm Depart CHRISTUS Data Center for Hyatt Regency
2:00 pm Debrief and discussion at Hyatt Regency, room Bowie A/B
2:30 pm End of CIO Summit
3:00 pm Commence with CISO Summit – CIOs invited to participate

Welcome – Janet Guptill, Scottsdale Institute

“Cyber Breakout Room” exercise – Raj Mehta, Deloitte
To foster awareness, Deloitte has developed a learning experience in the form of an escape room game. The game is set up for a maximum of six to eight participants. Participants will be dared to solve seven challenges within 20 minutes to complete the game. In the scenario, participants are asked to unlock a laptop that is infected with ransomware to safeguard important company data.

3:45 pm Break
4:00 pm Overview – Next Generation Cybersecurity: Trends and Issues – Raj Mehta, Deloitte
Moderated discussion of implications:

  • Identify Management – beyond passwords, consumer connectivity
  • Biomed devices – beyond network segmentation – how to leverage the data from biomed utilization, asset tracking
  • Cloud security – next level of technical architecture – Google, Azure, AWS tools, how to integrate
5:00 – 5:15 pm Recap and adjust next day’s agenda as needed
5:45 pm Depart from Hyatt Regency lobby for private tour of the Alamo

The Alamo
300 Alamo Plaza
San Antonio, TX 78205

Exit the Hyatt Regency and just go across the walkway.

7:15 pm Reception/Dinner at the Hyatt Regency’s Garden Terrace


Hyatt Regency San Antonio Riverwalk
123 Losoya St
San Antonio, TX 78205

Hotel (210) 222-1100 | Reservations (888) 591-1234 – Please reference group code “G-Dale”

Rates are $209 per night for reservations made prior to Monday, October 1, 2019. Individuals are responsible for all room charges, surcharges and taxes, as well as all travel expenses.

Book your Scottsdale Institute group rate

If you have any trouble securing a room, please contact Cindy Mendel at cmendel@scottsdaleinstitute.org

Fly into San Antonio Airport (SAT)It is nine miles to the hotel.

Super Shuttle, taxi, Uber and Lyft are available; estimated $14-18 for rideshare.

Parking at hotel is $31/night + tax for self-parking, $43/night + tax for valet parking.


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Hyatt Regency San Antonio Riverwalk