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SI 2019 CMIO Summit – Care Standardization: Why and How to Make this Work

September 19 - September 20

Sponsored by LogicStream and Impact Advisors. With the theme of “Care Standardization: Why and How to Make this Work,” Day One of the CMIO Summit brings CMIOs and CNIOs together. Day Two of the CMIO Summit is just for CMIOs.

Day One of the CMIO Summit centers on case studies focused on strategies and tactics for clinician engagement, clinical decision support, content curation and management as well as governance structures and accountability. Interactive small groups will be utilized as will examples of how CMIO/CNIO teams are working together to address reduction in care variation, improving the usability of the EMR, and improving clinician satisfaction and productivity.

Day Two of the CMIO Summit commences with a discussion of critical success factors for care standardization and CDS content management.  The Summit concludes with a discussion on accountability and engagement.

If you’re not familiar with SI, please be assured that there is no selling or marketing at SI meetings.

The CMIO Summit takes place at the Hilton Chicago/Magnificent Mile Suites in the Lincoln Park Room, Third Floor.

Hilton Chicago/Magnificent Mile Suites
198 E. Delaware Place
Chicago, IL 60611

Thursday, September 19, 2019

Summits meet at the Hilton Chicago/Magnificent Mile Suites in the Lincoln Park Room, Third Floor.

PLEASE NOTE: Today’s activities compose the second day of the CNIO Summit and the first day of the CMIO summit.

8:00 am Continental Breakfast
8:30 am Welcome CMIOs and CNIOs, and Objectives for Shared Summit Day – Janet Guptill, Scottsdale Institute

  • Care Standardization – discussion of care variation reduction strategies and tactics, barriers, success stories, lessons learned
  • Focus on specific CMIO/CNIO joint case studies that discuss strategies and tactics around clinician engagement, clinical decision support content curation and management, and governance/accountability for enforcement of care standards
8:45 am High-Level Recap of Day One of CNIO Summit – SI Member CNIO
Introductions and Structure of CMIO/CNIO Shared Summit Day – Brita Hansen MD, CMO, LogicStream, and Angela Tiberio MD, Impact Advisors

  • Care standardization/standard setting
  • Content management/CDS
  • Governance structures/culture of accountability
  • Clinician engagement/ongoing support
9:00 am Care Standardization Introduction and Discussion – 30 min

    The promise of the EMR was to allow for greater standardization of care by providing clinical decision support and other timely information to support clinicians and reflect best practices and evidence-based content efficiently. How are you thinking about this in your organization? Is the EMR helping or hurting care standardization? What is working/not working?

Example Case Study Presentations – 15 min each

  • Organization Structure and Governance models for standards-setting
  • Integrated medical/nursing informatics structure

Recap/Discussion

10:30 am Break
11:00 am Clinical Decision Support and Content Management Introduction/Discussion – 15 min

Example Case Study Presentations – 15 min each

  • Agile product development cycles
  • Governance models for standards-setting
  • Alert reduction efforts
  • CDS lifecycle management
  • ML/AI
  • Display of information

Recap/Discussion

12:30 pm Lunch
1:30 pm Clinician Engagement/Ongoing Support
Introduction/Discussion – 15 min
Example Case Study Presentations – 15 min each

  • Customized training/education programs by specialty, user competence
  • “Home for Dinner” programs, clinician performance tracking systems
  • Lifestyle support to providers/stress management
  • EMR Mastery programs

Recap/Discussion

3:00 pm Break
3:30 pm Governance Structures/Culture of Accountability
Introduction/Discussion

    How do we bring it all together and create a culture and structures that support standardized care and provide the tools and support needed?

Example Case Study Presentations – 15 min each

  • Formal medical staff/nursing staff governance councils
  • Recruiting/managing clinician leaders

Recap/Discussion

5:00 pm Wrap-up, Conclusions and Next Steps, and CMIO Summit Agenda for Tomorrow
6:30 pm CMIO/CNIO Reception/Dinner

LUXBAR
18 E Bellevue Pl
Chicago, IL 60611
LUXBAR interior

 

Friday, September 20, 2019

 

8:00 am Continental Breakfast
8:30 am Welcome CMIOs – Janet Guptill, Scottsdale Institute
Recap of Day One of CMIO Summit – Brita Hansen MD, LogicStream, and SI Member CMIO
Review key issues identified from previous day’s discussions
8:45 am Cognitive Burden and the Role of the EMR – briefly revisit

  • Review pre-conference survey results and SI 2019 CMIO/CNIO Roundtable Report
  • How are you thinking about this today? What has changed since April? What wasn’t addressed then that should be now? Any medical staff/CMIO-specific concerns or best practices that weren’t discussed?

Care Standardization – briefly revisit from medical staff/CMO/CMIO perspective
Critical success factors discussion:

  • Medical staff governance
  • Recruiting/hiring/credentialing
  • Physician compensation
  • Compliance enforcement
  • Best practice benchmarking
  • Next generation strategies, e.g., AI
10:00 am Break
10:30 am CDS Content Management – Critical Success Factors Discussion
Example Case Study Presentations:

  • Integrated enterprise-wide EMR/usability and design management process
  • Informatics infrastructure – staffing, tools, governance structure
  • Physician engagement, training, ongoing education, performance tracking

Recap/Discussion

12 noon Lunch
1:00 pm Focus: Documentation Capabilities
Introduction and Discussion – 15 min

  • Top 3 concerns of CMIOS on pre-conference survey
  • How are you thinking about this? What are key concerns? What is the big picture? What is working/not working?

Example Case Study Presentations – 15 min each

  • Scribes
  • Voice recognition
  • Templates
  • AI/Computer assisted coding

Recap/Discussion

2:00 – 3:00 pm Wrap-up and Conclusions, and Next Steps

Hilton Chicago/Magnificent Mile Suites
198 E. Delaware Place
Chicago, IL 60611

Phone (312) 664-1100

NOTE: The Hilton Chicago/Magnificent Mile Suites is completely booked as of August 15, 2019. You may, of course, contact the hotel to inquire about cancellations.

Below is a list of hotels near the host hotel. You will need to contact said hotels regarding room availability.

The Drake, a Hilton Hotel
4 stars
140 E Walton Place, Chicago, IL, 60611
855-239-9397
4-star hotel with 5 restaurants, near John Hancock Center

Raffaello Hotel
4 stars

201 E Delaware Pl, Chicago, IL, 60611
800-491-6126

The Westin Michigan Avenue Chicago
4.5-star
909 North Michigan Ave, Chicago, IL, 60611
800-491-6126
Luxury hotel with spa, near John Hancock Center

Millennium Knickerbocker Chicago
4 stars
163 East Walton Place, Chicago, IL, 60611
800-491-6126

If you have any trouble securing a room, please contact Cindy Mendel at cmendel@scottsdaleinstitute.org

Fly into Chicago O’Hare Airport (ORD) or Chicago Midway International Airport (MDW). 

Take the Chicago “L” Blue Line from ORD or the Orange Line from MDW to downtown.

Uber and Lyft are also available.


Presentations and audio recordings of this event are available only to members.   or create a profile.

Details

Start:
September 19
End:
September 20
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