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SI 2019 CNIO Summit – Care Standardization: Why and How to Make this Work

September 18 - September 19

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Sponsored by LogicStream and Impact Advisors. With the theme of “Care Standardization: Why and How to Make this Work,” Day One of the CNIO Summit is just for CNIOs. Day Two of the CNIO Summit brings CNIOs and CMIOs together.

Day One of the CNIO Summit commences with a review of the Annual Conference Roundtable Report on the cognitive burden and role of the EMR. Focused discussion will include the impact on care standardization and the reliability of care delivery, CNIO-specific concerns of care variation reduction strategies and tactics, barriers, success stories and lessons learned. We’ll also delve into key concerns around data quality and documentation capabilities – what’s working/not working, what’s the mobile strategy and more.

Day Two of the CNIO Summit centers on case studies focused on strategies and tactics for clinician engagement, clinical decision support, content curation and management as well as governance structures and accountability. Interactive small groups will be utilized as will examples of how CNIO/CMIO teams are working together to address reduction in care variation, improving the usability of the EMR, and improving clinician satisfaction and productivity.

If you’re not familiar with SI, please be assured that there is no selling or marketing at SI meetings.

The CNIO Summit takes place at the Hilton Chicago/Magnificent Mile Suites in the Lincoln Park Room, Third Floor.

Hilton Chicago/Magnificent Mile Suites
198 E. Delaware Place
Chicago, IL 60611

Wednesday, September 18, 2019

Summits meet at the Hilton Chicago/Magnificent Mile Suites in the Lincoln Park Room, Third Floor.

 

3:00 pm Welcome CNIOs – Janet Guptill, Scottsdale Institute
3:15 pm Introductions & Objectives of the Summit – Brita Hansen MD, CMO, LogicStream, and SI Member CNIO

  • Revisit topic of “Cognitive Burden and Role of the EMR” from SI 2019 Annual Conference CNIO/CMIO Roundtable – see SI 2019 CNIO/CMIO Roundtable Report
  • Explore impact of cognitive burden on care standardization/reliability of care delivery
  • Focused discussion topics: identify case studies and best practices with focus on issues of unique concern to CNIOs and nursing
3:30 pm Key Issues Update

Cognitive Burden and Role of the EMR

    • Review pre-conference survey results and April Roundtable Summary points
    • How are you thinking about this today? What has changed since April? What wasn’t addressed then that should be now? Any nursing/CNIO-specific concerns or best practices that weren’t addressed?

Care Standardization

    • The promise of the EMR was to allow for greater standardization of care, by providing clinical decision support and other timely information to support clinicians and reflect best practices and evidence-based content efficiently
    • How are you thinking about this in your organization? Is the EMR helping or hurting care standardization? What is working/not working?
    • Governance and decision-making to support care standardization (clinical, nursing, medical informatics and joint governance practices)

Focus area: Data Quality and Documentation Capabilities

    • The pre-conference survey identified three top focus areas (training & education, clinical decision support, display of information); we will focus on those areas in tomorrow’s joint discussion; this discussion will focus on areas highlighted in CNIO responses
    • Data Quality – how are you thinking about this? What is working/not working? What are key concerns? (Highlight case studies, e.g., Workflow review/streamlining documentation; CDS/alerts management)
    • Documentation Capabilities – how are you thinking about nursing documentation as distinct from physician documentation? What is working/not working? What are key concerns? (Highlight case studies, e.g., Voice recognition for nursing, Nursing templates/end-of-shift notes; Mobile strategy for nursing documentation
5:30 pm Discussion/Refinement of Day Two Agenda as needed

  • Key takeaways and best practices recap
  • What would you like to see happen tomorrow? Any agenda changes?
6:30 pm CNIO Reception/Dinner

Gibson’s Bar & Steakhouse
1028 N Rush St
Chicago, IL 60611
Gibson's Fireplace Room interior

 

Thursday, September 19, 2019

PLEASE NOTE: Today’s activities compose the second day of the CNIO Summit and the first day of the CMIO summit.

8:00 am Continental Breakfast
8:30 am Welcome CMIOs and CNIOs, and Objectives for Shared Summit Day – Janet Guptill, Scottsdale Institute

  • Care Standardization – discussion of care variation reduction strategies and tactics, barriers, success stories, lessons learned
  • Focus on specific CNIO/CMIO joint case studies that discuss strategies and tactics around clinician engagement, clinical decision support content curation and management, and governance/accountability for enforcement of care standards
8:45 am High-Level Recap of Day One of CNIO Summit – SI Member CNIO
Introductions and Structure of CNIO/CMIO Shared Summit Day – Brita Hansen MD, CMO, LogicStream, and Angela Tiberio MD, Impact Advisors

  • Care standardization/standard setting
  • Content management/CDS
  • Governance structures/culture of accountability
  • Clinician engagement/ongoing support
9:00 am Care Standardization Introduction and Discussion – 30 min

    The promise of the EMR was to allow for greater standardization of care by providing clinical decision support and other timely information to support clinicians and reflect best practices and evidence-based content efficiently. How are you thinking about this in your organization? Is the EMR helping or hurting care standardization? What is working/not working?

Example Case Study Presentations – 15 min each

  • Organization Structure and Governance models for standards-setting
  • Integrated medical/nursing informatics structure

Recap/Discussion

10:30 am Break
11:00 am Clinical Decision Support and Content Management Introduction/Discussion – 15 min

Example Case Study Presentations – 15 min each

  • Agile product development cycles
  • Governance models for standards-setting
  • Alert reduction efforts
  • CDS lifecycle management
  • ML/AI
  • Display of information

Recap/Discussion

12:30 pm Lunch
1:30 pm Clinician Engagement/Ongoing Support
Introduction/Discussion – 15 min
Example Case Study Presentations – 15 min each

  • Customized training/education programs by specialty, user competence
  • “Home for Dinner” programs, clinician performance tracking systems
  • Lifestyle support to providers/stress management
  • EMR Mastery programs

Recap/Discussion

3:00 pm Break
3:30 pm Governance Structures/Culture of Accountability
Introduction/Discussion

    How do we bring it all together and create a culture and structures that support standardized care and provide the tools and support needed?

Example Case Study Presentations – 15 min each

  • Formal medical staff/nursing staff governance councils
  • Recruiting/managing clinician leaders

Recap/Discussion

5:00 pm Wrap-up, Conclusions and Next Steps, and CMIO Summit Agenda for Tomorrow
6:30 pm CNIO/CMIO Reception/Dinner

LUXBAR
18 E Bellevue Pl
Chicago, IL 60611
LUXBAR interior

Hilton Chicago/Magnificent Mile Suites
198 E. Delaware Place
Chicago, IL 60611

Phone (312) 664-1100 – Please identify yourself as part of the SI event in order to receive SI rates.

Rates are $229 per night for reservations made prior to Tuesday, August 20, 2019. Individuals are responsible for all room charges, surcharges and taxes, as well as all travel expenses.

Book your Scottsdale Institute group rate

If you have any trouble securing a room, please contact Cindy Mendel at cmendel@scottsdaleinstitute.org

Fly into Chicago O’Hare Airport (ORD) or Chicago Midway International Airport (MDW). 

Take the Chicago “L” Blue Line from ORD or the Orange Line from MDW to downtown.

Uber and Lyft are also available.


Presentations and audio recordings of this event are available only to members.   or create a profile.

Details

Start:
September 18
End:
September 19
Event Categories:
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Organizer

Nancy Hallgren
Email:
nancysocal@gmail.com