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SI 2019 Innovation and Digital Health Summit – Launching New Business Models

September 25 - September 26

Sponsored by Cerner, the SI 2019 Innovation and Digital Health Summit brings together senior executives (Strategy, Marketing, Innovation, Digital Health, Consumer Experience, IT and related titles) dedicated to transforming healthcare into a true consumer-centered model supported by an integrated digital-health platform.

At this Summit, discussion will revolve around how Innovation and Digital Health is structured, what new business models are taking place, who are the internal and external partners, the relationship between Innovation, Digital and Consumer strategies, what it takes to integrate Innovation into Operations, including key challenges, change management and lessons learned.

If you’re not familiar with SI, please be assured that there is no selling or marketing at SI meetings.

The Innovation and Digital Health Summit takes place at the Hilton Chicago/Magnificent Mile Suites in the Lincoln Park Room, Third Floor.

Hilton Chicago/Magnificent Mile Suites
198 E. Delaware Place
Chicago, IL 60611

Wednesday, September 25, 2019

Summits meet at the Hilton Chicago/Magnificent Mile Suites in the Lincoln Park Room, Third Floor.


3:00 pm Welcome – Janet Guptill, Scottsdale Institute
3:15 pm Introductions & Objectives of the Summit – David Bradshaw and John Glaser PhD, Cerner
3:30 pm Scope and Strategy – Consumer – Digital – Innovation

  • Healthcare is moving toward a consumer-centric model; digital health and innovation factor into this – what are your priorities and strategies around Consumer/Digital Transformation?
  • What new business models are you seeing in your market?
  • How do you see innovation driving those models? (Consumer engagement, patient safety, staff productivity, cost management, etc.)
  • Who are your internal and external partners? (IT, Digital, Data, Marketing, Clinical Improvement, Patient Experience, Venture Funds, etc.)
  • What is the “one thing” that impedes your ability to innovate and drive a consumer/digital strategy?
  • Critical issues to explore at this Summit
5:30 pm Discussion/Refinement of Day Two Agenda as needed
6:30 pm Reception/Dinner

Gibson’s Bar & Steakhouse
1028 N Rush St
Chicago, IL 60611
Gibson's Fireplace Room interior


Thursday, September 26, 2019


8:00 am Continental Breakfast
8:30 am Welcome – Janet Guptill, Scottsdale Institute

Day One Recap – David Bradshaw and John Glaser, PhD, Cerner

8:45 am Structuring and Managing Innovation and Digital Health

  • What is the relationship between Innovation, Digital, and Consumer Strategy in your organization?
  • Where does each function report?
  • How do you structure, fund, and manage your these functions and their intersections?
  • How do you decide what to buy vs. build vs. partner to develop?
  • How is it governed? Is there an external Board? Internal Steering Committee? Advisory Board?
10:00 am Break
10:30 am Integrating Innovation into Operations

  • How do you operationalize new business models?
  • What goes into turning an innovation into “production” in your organization?
  • How is IT engaged in these efforts? What happens when a pilot transfers to an operational strategy? How do new roles get defined (e.g., health tech coach)?
  • What are the barriers to establishing and sustaining innovation? How do you create a culture that embraces change and innovation?
  • How do you continually identify new problems to solve?
  • How do you measure the impact of a successful change? What are specific examples and metrics?
12:00 pm Lunch
1:00 pm Lessons Learned/Collaboration Opportunities

  • How do you think your innovation and digital functions will evolve over the next 5 years?
  • Where do you need a “jumpstart” in your own organization?
  • Are there opportunities to learn from or partner with other SI Member health systems?
  • What have been the greatest “lessons learned” as you move from “innovation” to “operations” with a new business strategy or workflow?
  • How have you changed your operating model over time and why?
  • What are “critical success factors” to put in place to ensure future success?
2:00 pm Wrap-up, Conclusions and Next Steps

Hilton Chicago/Magnificent Mile Suites
198 E. Delaware Place
Chicago, IL 60611

Phone (312) 664-1100 – Please identify yourself as part of the SI event in order to receive SI rates.

Rates are $259 per night for reservations made prior to Tuesday, August 27, 2019 OR until capacity is reached. Individuals are responsible for all room charges, surcharges and taxes, as well as all travel expenses.

Book your Scottsdale Institute group rate

If you have any trouble securing a room, please contact Cindy Mendel at cmendel@scottsdaleinstitute.org

Fly into Chicago O’Hare Airport (ORD) or Chicago Midway International Airport (MDW). 

Take the Chicago “L” Blue Line from ORD or the Orange Line from MDW to downtown.

Uber and Lyft are also available.

Presentations and audio recordings of this event are available only to members.   or create a profile.


September 25
September 26
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