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Six Sigma Revenue Cycle Results at CHRISTUS Health
March 10, 2004, 1:00 pm - 2:00 pm CST
Gary Prala, Team Leader at CHRISTUS Health, Dallas, TX, will describe their approach to “Service Sigma”: a common, portable approach that is sustainable by people and technology. He will review results from the 12 hospitals using the redesigned process, including one teaching, one suburban and one rural facility, all with significant bottom line results.