TeleServices: Expanding the Role of TeleHealth

Jared Rhoads, Senior Research Specialist, CSC, and Clive Flashman, Global Healthcare Specialist, CSC. Historically, providing healthcare at a distance simply meant replicating traditional interactions with the help of teleconferencing. TeleServices is a new, broader movement that includes not just traditional TeleMedicine but TeleHealth, TeleCare, and TeleCoaching; technology-enabled approaches capable of monitoring, coaching, and helping patients on the go. Organizations that develop this capability now will be able to deliver high quality, financially accountable care in the face of continued industry change. As part of this session, Jared and Clive discuss examples of these technologies and real-world cases in which they have been implemented.