University of Pennsylvania Clinical Business Intelligence Case Study

Paul E Pancoast, MD, MBA, Deloitte Consulting LLP, and Brian Wells, Chief Technology Officer, University of Pennsylvania Health System (Penn). Penn and Deloitte developed a Proof-of-Concept Clinical Business Intelligence dashboard application. Penn had several large-scale data warehousing projects underway, but was dependant on manual extraction techniques for clinical informatics dashboards. Deloitte and Penn worked collaboratively to develop the application which automatically extracts and processes data from four data sources and displays it in a customizable, web-based format. Diabetes management specifically is highlighted and lessons learned during the development process are discussed.