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Using Technology to Improve the Patient Experience
November 19, 2008, 1:00 pm - 2:00 pm CST
Bryan Croft, Vice President of Operations, The Methodist Hospital, Houston, discusses the innovative ways Methodist is leveraging interactive technology to improve the patient experience. He explains how The Methodist Hospital engages patients in their own care by bridging gaps in communication and understanding between patients and caregivers. Ultimately, engaged patients improve patient satisfaction, clinical outcomes, and the bottom line.