BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Scottsdale Institute - ECPv6.16.2//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://scottsdaleinstitute.org X-WR-CALDESC:Events for Scottsdale Institute REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/Chicago BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20240310T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20241103T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20250309T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20251102T070000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0600 TZOFFSETTO:-0500 TZNAME:CDT DTSTART:20260308T080000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0500 TZOFFSETTO:-0600 TZNAME:CST DTSTART:20261101T070000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/Chicago:20250917T130000 DTEND;TZID=America/Chicago:20250917T140000 DTSTAMP:20260515T130448 CREATED:20250902T183645Z LAST-MODIFIED:20250922T163736Z UID:71985-1758114000-1758117600@scottsdaleinstitute.org SUMMARY:WEBINAR | Beyond the Digital Front Door How MUSC Transformed Patient Acquisition Through Bold Design and Risk-Taking DESCRIPTION:Matt Blosl\, Chief Executive Officer\, DexCare Health. Health systems often talk about their “digital front door\,” but too often\, the experience patients find there is confusing\, transactional\, and uninspired. The Medical University of South Carolina (MUSC) decided to take a different path. In this webinar\, Crystal Broj\, Chief Digital Transformation Officer\, shares how MUSC challenged industry norms\, reimagined the patient journey\, and dramatically accelerated new patient acquisition. By prioritizing design\, ease of use\, and a willingness to take risks\, MUSC created a digital experience (and chose partner DexCare) that not only meets patient expectations but positions the organization as a true innovator in digital healthcare. Attendees will leave with insights on how to stand out in a competitive market by delivering digital experiences that attract\, convert\, and retain patients. URL:https://scottsdaleinstitute.org/event/webinar-beyond-the-digital-front-door-how-musc-transformed-patient-acquisition-through-bold-design-and-risk-taking/ CATEGORIES:2025,AI,Artificial Intelligence,CIO,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,DexCare,Digital Health & Virtual Care,Digital Health & Virtual Care,Financial Management,IT Practice & Delivery,Leadership,Population Health & Value-Based Care,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20250925T130000 DTEND;TZID=America/Chicago:20250925T140000 DTSTAMP:20260515T130448 CREATED:20250909T151943Z LAST-MODIFIED:20250925T194412Z UID:72061-1758805200-1758808800@scottsdaleinstitute.org SUMMARY:WEBINAR | Adoption\, Scale\, and Impact of AI: Insights from Leading Academic Medical Centers DESCRIPTION:[vc_column_text css=””][/vc_column_text]\n[vc_column_text css=””][/vc_column_text]\n[vc_column_text css=””][/vc_column_text]\n\n[vc_column_text css=””]Heather O’Donnell\, MD\, ACMIO\, Boston Children’s Hospital\, Chris Harper\, SVP and CIO and Sr Associate Vice Chancellor AI\, The University of Kansas Health System and University of Kansas Medical Center join Reid Conant\, MD\, Sr. Physician Executive\, Abridge. \nAs health systems move from early pilots to enterprise-wide deployment of AI\, informatics leaders must guide successful implementations that achieve scaled adoption and demonstrate meaningful impact. In this webinar\, our esteemed panelists share their perspectives on how AI is transforming care delivery\, supporting clinician wellbeing\, and advancing organizational strategy. \nDiscussion topics include: \n\nEnsuring AI is clinically useful and seamlessly integrated into everyday workflows\nThe role of science-backed evidence\, including peer-reviewed publications\, in building trust and driving adoption\nAddressing specialty-specific needs and designing solutions that resonate with clinicians’ real-world practice\nExploring the potential of AI to advance compliant\, billable documentation and unlock operational efficiencies\n\n[/vc_column_text] URL:https://scottsdaleinstitute.org/event/webinar-adoption-scale-and-impact-of-ai-insights-from-leading-academic-medical-centers/ CATEGORIES:2025,Abridge,AI,Analytics,Artificial Intelligence,CIO,Clinical Informatics,CMIO,CTO/VP Apps,Data & Analytics,Digital Health & Virtual Care,Financial Management,IT Practice & Delivery,Leadership,Population Health & Value-Based Care,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20250930T130000 DTEND;TZID=America/Chicago:20250930T140000 DTSTAMP:20260515T130448 CREATED:20250722T135822Z LAST-MODIFIED:20260323T170944Z UID:71540-1759237200-1759240800@scottsdaleinstitute.org SUMMARY:WEBINAR | Reclaiming Nurses’ Time: A Blueprint for Nurse EHR Optimization DESCRIPTION:Wooster Community Hospital (WCH)\, an independent\, non-profit health system in Ohio\, transformed their recent KLAS Arch Collaborative survey results into a significant growth opportunity after the findings indicated a post-pandemic decrease in nurses’ engagement led to documentation and charting difficulties. \nWCH’s direct response was the “Freeing Up Nurses Time” (FUN Time) initiative. This program empowered nurses to lead EHR personalization and process enhancements\, aligning organizational and regulatory documentation requirements with the need for efficient workflows. WCH addressed these challenges through two approaches: immediate IT-supported personalization settings and access updates\, and close collaboration with their EHR vendor to make more complex modifications. Ultimately\, WCH implemented 81 nurse-driven suggestions\, yielding impressive results: a 20% increase in nurses’ Net EHR Experience Score\, renewed governance engagement\, and an estimated annual saving of 1\,600 charting hours and nearly 2.8 million clicks. \nEric Gasser\, BS\, RN\, CHCIO\, Vice President of Information Systems/CIO at WCH shares the methodical approach he and his team used to address nurses’ needs and provide them with a direct channel for meaningful workflow changes. This included consistent formats for providing progress updates and user education. The webinar highlights WCH’s strategies\, successes\, and lessons learned\, offering actionable insights for optimizing your own EHR and freeing up nursing staff time to focus on patient care. \nWooster Community Hospital Health System Frees Up Nurses’ Charting Time by Almost 1\,600 Hours Annually in Expanse \nSponsored by MEDITECH URL:https://scottsdaleinstitute.org/event/webinar-reclaiming-nurses-time-a-blueprint-for-nurse-ehr-optimization/ CATEGORIES:2025,CIO,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Financial Management,IT Practice & Delivery,Leadership,Meditech,Population Health & Value-Based Care,Quality & Safety,Regulatory / Policy,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251007T130000 DTEND;TZID=America/Chicago:20251007T140000 DTSTAMP:20260515T130448 CREATED:20250815T173053Z LAST-MODIFIED:20260323T170943Z UID:71871-1759842000-1759845600@scottsdaleinstitute.org SUMMARY:FIRESIDE CHAT | Generations in Practice: Generative AI to Accelerate Clinical Decision-Making DESCRIPTION:Jennifer Goldman\, DO\, MBA\, FAAFP\, VP\, Chief Medical Information Officer\, and Chief of Primary Care\, Memorial Healthcare System; Charles Frazier\, MD\, FAAFP\, Senior Vice President and Chief Medical Information and Innovation Officer\, Riverside Health; and Amanda Heidemann\, MD\, FAAFP\, FAMIA\, Senior Clinical Content Consultant\, Clinical Effectiveness\, Wolters Kluwer Health. With five generations of healthcare providers working side-by-side\, the expectations for clinical support tools are as diverse as the workforce itself. From experienced clinicians valuing precision and reliability to digital-first providers seeking innovation and adaptability\, generative AI is emerging as a powerful tool to help meet these varied needs. \nThis webinar brings together providers from across the generational spectrum to discuss how generative AI can enhance decision-making processes\, streamline workflows\, and improve the care journey for clinicians and patients alike. \n  URL:https://scottsdaleinstitute.org/event/fireside-chat-generations-in-practice-generative-ai-to-accelerate-clinical-decision-making/ CATEGORIES:2025,AI,Artificial Intelligence,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Digital Health & Virtual Care,Digital Health & Virtual Care,IT Practice & Delivery,Leadership,Population Health & Value-Based Care,Quality & Safety,Webinar,Wolters Kluwer END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251008T130000 DTEND;TZID=America/Chicago:20251008T140000 DTSTAMP:20260515T130448 CREATED:20250915T173011Z LAST-MODIFIED:20260323T170943Z UID:72270-1759928400-1759932000@scottsdaleinstitute.org SUMMARY:WEBINAR | Innovative Technology is Transforming Musculoskeletal Care and Team Member Wellness at Northwell Health DESCRIPTION:Join us as Northwell Health shares how they are redefining musculoskeletal health in the workforce through an innovative digital platform. \nThis strategic conversation will feature Gregg Nevola\, Vice President\, Benefits at Northwell Health; Valerie Gundersen\, Program Director\, TeamWell at Northwell Health; and Aoife Ni Mhuiri\, CEO and Founder of Salaso Health Solutions Ltd. \nDrawing on real-world implementation experience and evidence-based outcomes\, this session offers practical guidance for leaders committed to meaningful organizational change. Learn how Northwell Health strategically manages rising musculoskeletal care costs through digital solutions that prevent and manage musculoskeletal pain\, reduce network leakage\, and facilitate timely access to appropriate treatments. \nWhat you’ll gain: \n\nStrategic executive perspectives on implementation challenges\, lessons learned\, and transformative impact of Salaso’s myHealthyBody digital solution\nInsights on proven outcomes including 25% reduction in healthcare costs\, 79.2% user acceptance rate\, 80.8% satisfaction scores\, and Net Promoter Score of 85%\nUnderstanding of how new\, AI-powered\, evidence-based lifestyle interventions can improve preventive care and reduce costs at scale\n\nLearn how strong partnerships\, shared vision\, and data-driven technology address workforce well-being\, retention\, and healthcare cost management while supporting organizational mission and goals. URL:https://scottsdaleinstitute.org/event/webinar-innovative-technology-is-transforming-musculoskeletal-care-and-team-member-wellness-at-northwell-health/ CATEGORIES:2025,AI,Analytics,Artificial Intelligence,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Data & Analytics,Financial Management,Innovation,Partnerships,Population Health & Value-Based Care,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251009T080000 DTEND;TZID=America/Chicago:20251010T150000 DTSTAMP:20260515T130448 CREATED:20250715T152608Z LAST-MODIFIED:20260414T213425Z UID:71456-1759996800-1760108400@scottsdaleinstitute.org SUMMARY:SUMMIT | 2025 Innovation - Think Big\, Start Small\, Move Fast DESCRIPTION:[vc_column_text][/vc_column_text]\n[vc_column_text css=”.vc_custom_1753843468020{margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 30px !important;}” el_id=”summittextsize”] \nThink Big\, Start Small\, Move Fast\n[/vc_column_text][vc_column_text css=”.vc_custom_1753414742978{margin-top: 30px !important;}”] \nOctober 9 – 10\, 2025 \nSI Innovation Summit and Site Visit\nHosted by Houston Methodist\, Houston\, TX  \nCo-Sponsored by Deloitte and Ambience  \n[/vc_column_text]\n\n[vc_column_text css=”.vc_custom_1753467057949{margin-bottom: 0px !important;}” el_class=”underlined_links”] \nMAKE AN IMPACT ON HEALTHCARE INNOVATION\nHealthcare innovation leaders are at the forefront of dynamic change in the healthcare industry. Join Chief Innovation Officers\, Chief Transformation Officers\, Digital Officers\, IT Leadership\, Clinical Operations Leaders\, and forward-thinking executives to explore strategies that encourage innovation to thrive at leading health systems while balancing the realities of practical implementation of cutting-edge technology that transforms care delivery and workforce engagement.[/vc_column_text]\n\n[vc_text_separator title=”What to Expect” el_width=”50″ css=”.vc_custom_1753467030566{margin-top: 40px !important;}” el_class=”agenda-separators”][vc_column_text css=””] \n\nLeading health-system executives ready to share insights into the complexities of digital innovation\, smart hospital implementation\, and technology adoption across diverse healthcare settings. \nExpert facilitators with the aim to weave lessons learned and active dialogue to arm leaders with practical\, implementable solutions to guide your organization in embracing transformative innovation.  \nAn opportunity to be at the forefront of shaping the future of smart\, connected healthcare and preparing for the challenges ahead in digital transformation. \n\n[/vc_column_text][vc_text_separator title=”Overview” el_width=”50″ css=”.vc_custom_1690993718362{margin-top: 40px !important;}” el_class=”agenda-separators”][vc_column_text css=”” el_class=”underlined_links”]Through dynamic and collaborative sessions\, we’ll dive deep into the most pressing topics for innovation executives including: \n\nSmart hospitals & Connected Care: Exploring opportunities for workforce evolution\, enhanced patient experience\, and measurable outcomes beyond technology hype \nAI-Powered Clinical Decision Support and virtual nursing models \nManaging Innovation Across the Enterprise \nThe Journey from Innovation to Operations: Implementing sustainable\, high-quality care solutions  \n\nExclusive Site Visits  \nThis Summit offers two exclusive site visits to enhance hands-on learning experiences:  \n\nHouston Methodist Cypress Hospital Tour (Day 1): Explore smart hospital innovation at this state-of-the-art facility\, which opened earlier this year. Discover how cutting-edge infrastructure and advanced technology are transforming patient care. \nHouston Methodist Center of Innovation Center Tour (Day 2): Experience how Houston Methodist is transforming the healthcare journey through cutting-edge innovation and technology. This exclusive tour offers a behind-the-scenes look at the Houston Methodist Virtual Command Center—the hub of virtual care—featuring Virtual Nursing\, Virtual Monitoring\, the Virtual ICU\, remote patient monitoring\, and more. Further explore how the Center for Innovation operates as a living laboratory\, where emerging technologies are piloted\, scaled\, and integrated into real-world clinical environments. Gain valuable insight into how a system-wide culture of innovation is driving measurable improvements in care delivery\, patient experience\, and operational performance.This event is eligible for ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Learn more ››\n\n[/vc_column_text][vc_text_separator title=”Publications and Materials” el_width=”50″ css=”.vc_custom_1776202460736{margin-top: 40px !important;}” wpf_visibility=”loggedin” el_class=”agenda-separators”][vc_column_text css=”” wpf_visibility=”loggedin” el_class=”underlined_links” wpf_tags=”292\, 281\, 347″] \n\nInnovation Summit Report\nInnovation Summit Snapshot\nDiscussion Slides (Topics 1 and 2)\nAttendee List\nAgenda\n\n[/vc_column_text][vc_text_separator title=”Agenda” el_width=”50″ css=”.vc_custom_1684513499004{margin-top: 25px !important;}” el_class=”agenda-separators”][vc_column_text css=””] \nThursday – Oct 9 | Friday – Oct 10 \n[/vc_column_text]\n\n[vc_column_text css=”.vc_custom_1753415105623{margin-bottom: 0px !important;border-left-width: 30px !important;background-color: #3671ba !important;border-left-style: solid !important;border-color: #f9803e !important;}” el_id=”wed”] \n\nThursday\, October 9 \n\n[/vc_column_text][vc_column_text css=””] \n\n\n\n\n\nSummit/ Site Visit \nLocation: Houston Methodist Cypress Hospital \n24500 Northwest Fwy\, Cypress\, TX 77429  \n \n\n\n\n\n7:00 am \n8:00 am \n\nTravel to Cypress Hospital \n\n\n\n\n8:00 am \n8:30 am \n\nContinental Breakfast\n\n\n\n\n8:30 am \n9:00 am \n\nWelcome \nJanet Guptill\, FACHE\, CPHIMS\, President & CEO;\nIshmeet Kaur Kumar\, MHA\, VP Executive Engagement & Programming\nNick Desai\, MD\, VP\, COO\, Chief Medical and Quality Officer\, Houston Methodist Cypress Hospital and\nMurat Uralkan\, Director of Innovation\, Houston Methodist Center for InnovationIntroductions & Objectives of the Summit –Moderators:\nBill Fera\, MD\, Principal\, Deloitte\, and William H. Morris\, MD\, MBA\, FACP\, Chief Medical Officer\, Ambience Healthcare\n \n \n \n \n \n \n \n \n \n \n \n \n Janet Guptill\, FACHE\, CPHIMS\n President and CEO\, Scottsdale Institute\n \n Janet Guptill is President and CEO of the Scottsdale Institute\, a non-profit membership organization of leading health systems focused on transformational change leveraging information technology. In this role she brings a unique perspective of leveraging information technology to make better... \n Guptill \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Ishmeet Kaur Kumar\, MHA\n VP Executive Engagement & Programming\, Scottsdale Institute\n \n \n kumar \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n S. Nicholas Desai\, DPM\, MBA\, FACFAS\n COO\, Chief Medical and Quality Officer\, Houston Methodist Cypress Hospital\n \n S. Nicholas Desai\, DPM\, MBA\, FACFAS is the Chief Operating Officer\, Chief Medical Officer and Chief Quality Officer at Houston Methodist Cypress Hospital. He is also a practicing physician in the Houston Methodist Specialty Physician Group in Houston\, Texas. Dr.... \n Desai \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Murat Uralkan\, MHA\n Director of Innovation\, Houston Methodist Center for Innovation\n \n Murat Uralkan serves as the Director of Innovation at Houston Methodist Center for Innovation (CFI). Guided by a passion for transforming healthcare through technology\, he oversees the strategic initiatives and operations of the Tech Hub\, a living laboratory for digital... \n Uralkan \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Bill Fera\, MD\n Principal\, Deloitte LLC\n \n Dr. Fera is a Principal at Deloitte LLC. Bill is the leader of Deloitte’s Health Care Gen AI leader\, advising clients in Gen AI and AI strategies that put patients at the center of the health care ecosystem. He is... \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n William H. Morris\, MD\, MBA\, FACP\n Chief Medical Officer\, Ambience Healthcare\n \n \n \n \n \n \n \n \n\n \n \n \n \n\n\n\n9:00 am \n10:30 am \n\nCypress Hospital Guided Tour (Smart Hospital of the Future)\n\n\n\n\n10:30 am \n10:45 am \n\nBreak\n\n\n\n\n10:45 am \n11:45 am \n\nTopic 1: Smart Hospital of the Future: Redefining Care Through Virtual Nursing   \nDiscussion Host(s): Caroline Mascarenhas\,DNP\, RN\, NEA-BC\, VP/CNO\, Houston Methodist Cypress Hospital   \n  Questions to consider:  \n\nWorkforce: What does the nursing workforce of the future look like in a hybrid model and how can we prepare and support nurses in virtual roles? What new skills and training are needed for virtual nursing? \n\n\n\n\nIn what ways can virtual nursing improve operational efficiency and clinical outcomes\, and how should health systems measure its success? How should we measure ROI for virtual nursing programs? How are smart hospital investments reshaping care delivery models to address workforce shortages while maintaining or improving quality of care? \n\n\n\n\nPatient Perspective: How does virtual nursing enhance or change the patient experience from admission to discharge? What concerns or opportunities does it create for patients? \n\n\nWhat challenges (technical\, regulatory\, cultural) must be overcome for sustainable implementation? \n\n\nWhat are key organizational readiness factors that determine whether digital innovations will scale successfully or become expensive pilot programs? \n\n\n \n \n \n \n \n \n \n \n \n \n \n \n Caroline Mascarenhas\, DNP\, RN\, NEA-BC\n VP/CNO\, Houston Methodist Cypress Hospital\n \n \n \n \n \n \n \n \n\n \n \n \n \n\n\n\n12:00 pm \n1:00 pm \n\nLunch\n\n\n\n\n1:00 pm \n2:15 pm \n\nTopic 2: Redefining Care Journey Through Ambient Voice and AI \nDiscussion Host(s):Abigail Baldwin Medsker\, MBA MSN RN\nSenior Director\, Emerging Digital Programs\, Health Informatics\,\nMemorial Sloan Kettering Cancer Center \nQuestions to consider: \n\nHow can rethinking the entire care journey from pre charting to follow up using ambient technologies unlock new operational efficiencies and elevate patient outcomes?\nWhat measurable impacts do ambient AI solutions have on clinician and provider time\, cognitive load\, patient engagement and overall care quality?\nHow can automation and intelligent documentation enhance the clinical experience without compromising empathy and human connection?\nIn what ways are audit ready documentation\, real-time compliance nudges\, and AI powered workflows reducing errors and closing care gaps while minimizing provider burden?\nWhat does successful implementation look like across diverse settings? What metrics should be tracked to assess adoption\, ROI\, and sustained impact?\nHow can health systems ensure consistent\, scalable deployment of ambient voice technologies across departments\, specialties and care settings?\n\n\n \n \n \n \n \n \n \n \n \n \n \n \n Abigail Baldwin Medsker\, MBA\, MSN\, RN\n Senior Director\, Quality Optimization & Innovation\, Memorial Sloan Kettering Cancer Center\n \n ​Abigail has been instrumental in launching innovative virtual care programs\, deploying AI-powered solutions\, and establishing governance frameworks to ensure the responsible use of AI in oncology. Abi currently oversees a team focused on spearheading initiatives to improve quality care delivery\, expand... \n Medsker \n \n \n \n \n \n\n \n \n \n \n\n\n\n2:15 pm \n2:30 pm \n\nBreak\n\n\n\n\n2:30 pm \n3:45 pm \n\nTopic 3: Business Model Innovation for Connected Care \nDiscussion Host:\nSuresh Balu\, MS\, MBA\, Director for Duke Institute for Health \nInnovation and Associate Dean\, Innovation and Partnership School of Medicine\, \nDuke Health \nQuestions to consider: \n\nBuild vs. Buy in Digital Health Infrastructure: how should innovation teams decide between building proprietary platforms vs integrating with existing digital ecosystem? What criteria (speed to market\, data ownership\, scalability\, etc.) should guide this decision?\nEnabling Business Models with Agentic AI and Digital Tools: How can emerging technologies like agentic AI shift value propositions in connected care? What new services\, experiences\, or efficiencies can they unlock?\nWhat are key enablers to move from siloed connected devices to truly interoperable\, integrated care ecosystems?\nWhat new types of partnerships (e.g.\, cross-sector alliances\, public-private models\, platform cooperatives) are needed to accelerate the development and deployment of scalable connected care solutions?\nWhat needs to “be true” for connected care innovations to deliver sustainable value and ROI? How should innovation leaders define and measure success in this emerging landscape?\n\n\n \n \n \n \n \n \n \n \n \n \n \n \n Suresh Balu\, MS\, MBA\n Associate Dean for Innovation and Partnership\, Duke Institute for Health Innovation\n \n \n Balu \n \n \n \n \n \n\n \n \n \n \n\n\n\n3:45 pm \n4:00 pm \n\nWrap-up\, Conclusions and Next Steps \nModerators: Bill Fera\, MD\, Principal\, Deloitte\, and William H. Morris\, MD\, MBA\, FACP\, Chief Medical Officer\, Ambience Healthcare\n\n\n\n\n4:00 pm \n5:45 pm \n\nGroup Travel Return to Houston Hilton Hotel\n\n\n\n6:00 pm\nWelcome Dinner and Reception  \nLocation: Hilton Houston Plaza/Medical District   6633 Travis St\, Houston\, TX 77030\n\n\n\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1754495382660{margin-bottom: 0px !important;border-left-width: 30px !important;background-color: #3671ba !important;border-left-style: solid !important;border-color: #f9803e !important;}”] \n\nFriday\, October 10 \n\n[/vc_column_text][vc_column_text css=””] \n\n\n\n\n\n\n\nSummit/Site Visit \nLocation: Hilton Houston Plaza/Medical District\,\n6633 Travis St. Houston\, TX 77030 \nRegister for the Site Visit: Open House Registration\nWhile you are not required to stay for the full duration\, we kindly ask that you register above if you plan to attend any portion of the event. Space is limited and available on a first-come\, first-served basis.\n\n\n\n\n8:00 am \n\nContinental Breakfast\n\n\n\n\n8:15 am \n8:30 am \n\nWelcome – Janet Guptill\, FACHE\, CPHIMS\, President & CEO\, and Ishmeet Kaur Kumar\, MHA\, VP Executive Engagement & Programming \nDay One Recap – Moderator: Bill Fera\, MD\, Principal\, Deloitte\, and William H. Morris\, MD\, MBA\, FACP\, Chief Medical Officer\, Ambience Healthcare\n \n \n \n \n \n \n \n \n \n \n \n \n Janet Guptill\, FACHE\, CPHIMS\n President and CEO\, Scottsdale Institute\n \n Janet Guptill is President and CEO of the Scottsdale Institute\, a non-profit membership organization of leading health systems focused on transformational change leveraging information technology. In this role she brings a unique perspective of leveraging information technology to make better... \n Guptill \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Ishmeet Kaur Kumar\, MHA\n VP Executive Engagement & Programming\, Scottsdale Institute\n \n \n kumar \n \n \n \n \n \n\n \n \n \n \n  \n \n \n \n \n \n \n \n \n \n \n \n \n Bill Fera\, MD\n Principal\, Deloitte LLC\n \n Dr. Fera is a Principal at Deloitte LLC. Bill is the leader of Deloitte’s Health Care Gen AI leader\, advising clients in Gen AI and AI strategies that put patients at the center of the health care ecosystem. He is... \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n William H. Morris\, MD\, MBA\, FACP\n Chief Medical Officer\, Ambience Healthcare\n \n \n \n \n \n \n \n \n\n \n \n \n \n\n\n\n8:30 am \n9:45 am \n\nTopic 4: Smart vs. Traditional Hospitals: Proving Value Beyond Technology Hype  \nDiscussion Host: Murat Uralkan\, Director of Innovation\, Houston Methodist Center for Innovation \nQuestions to consider:  \n\nWhere is digital innovation headed in hospital infrastructure – and what differentiates a “Smart Hospital” from well-equipped Traditional Hospital today? \n\n\nWhat measurable outcomes define success for smart hospital initatives beyond traditional ROI metrics? How are leading systems quantifying improvements in patient experience\, clinical outcomes\, and operational efficiency?  \n\n\nGiven current economic constraints\, which digital investments deliver the fastest time-to-value while building foundation for future capabilities? \n\n\nWhich smart hospital technologies have demonstrated consistent impact when deployed across diverse settings (academic centers\, community hospitals\, rural facilities\, and ambulatory networks)? \n\n\nPragmatic Innovation: \n\n\n\n\nWhere should health systems focus their next wave of digital investments to achieve both immediate operational improvements and long-term competitive advantage? \nHow can innovation leaders build sustainable funding models for continuous technology evolution while managing legacy system integration challenges? \n\n\n\n\n\n\n\n \n \n \n \n \n \n \n \n \n \n \n \n Murat Uralkan\, MHA\n Director of Innovation\, Houston Methodist Center for Innovation\n \n Murat Uralkan serves as the Director of Innovation at Houston Methodist Center for Innovation (CFI). Guided by a passion for transforming healthcare through technology\, he oversees the strategic initiatives and operations of the Tech Hub\, a living laboratory for digital... \n Uralkan \n \n \n \n \n \n\n \n \n \n \n\n\n\n9:45 am \n10:00 am \n\nWrap-up\, Round Robin Best Takeaways\, Transition to Site Visit   \nJanet Guptill\, FACHE\, CPHIMS\, President & CEO\, and Ishmeet Kaur Kumar\, MHA\, VP Executive Engagement & Programming\, Scottsdale Institute; \n Moderator(s): Bill Fera\, MD\, Principal\, Deloitte\, and William H. Morris\, MD\, MBA\, FACP\, Chief Medical Officer\, Ambience Healthcare\n\n\n\n\n10:00 am \n3:00 pm \n\nSite Visit: Houston Methodist Hospital – Open House 6565 Fannin St\, Houston\, TX 77030 \nAttendees will tour the Center for Innovation at Houston Methodist and explore the heart of the system’s virtual care strategy\, the Houston Methodist Virtual Command Center. This state-of-the-art hub integrates Virtual Nursing\, Virtual Monitoring\, the Virtual ICU\, remote patient monitoring\, and more. \nExplore how the Center for Innovation functions as a living laboratory\, where emerging technologies are piloted\, scaled\, and seamlessly integrated into real-world clinical settings. Gain strategic insight into how Houston Methodist’s enterprise-wide culture of innovation is delivering measurable improvements in care delivery\, patient experience\, and operational efficiency.\n\n\n\n3:00 pm\nDepartures \n\n\n\n\n[/vc_column_text] URL:https://scottsdaleinstitute.org/event/summit-2025-innovation-think-big-start-small-move-fast/ CATEGORIES:2025,Deloitte,Innovation,Site Visit,Summit ATTACH;FMTTYPE=image/jpeg:https://scottsdaleinstitute.org/wp-content/uploads/2025/07/innovation.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251014T130000 DTEND;TZID=America/Chicago:20251014T140000 DTSTAMP:20260515T130448 CREATED:20250903T160943Z LAST-MODIFIED:20260323T170942Z UID:72029-1760446800-1760450400@scottsdaleinstitute.org SUMMARY:WEBINAR | Designing an AI-ready Health System: Platforms\, People\, and Processes DESCRIPTION:Josh Glandorf\, CIO\, UC San Diego Health; Karandeep Singh\, MD\, MMSc\, Associate Professor of Medicine in Biomedical Informatics\, Chief Health AI Officer and Associate CMIO for Inpatient Care at UC San Diego Health; and Moderator Liz Kah\, MD\, Head of Innovation and Strategic Partnerships\, Aidoc. With the rapid adoption of AI across health system workflows\, health system leaders need to design an organizational structure and strategy to reap the benefits of AI at scale. In this webinar\, two health system innovators will discuss: \n\nHow AI transformation is shaping the role of the health system CIO\nHow health systems are upskilling their workforce to maximize the potential of AI\nThe value of clinical AI platforms in driving transformation throughout the health system\nGuidance for health systems undergoing their own AI transformation URL:https://scottsdaleinstitute.org/event/webinar-designing-an-ai-ready-health-system-platforms-people-and-processes/ CATEGORIES:2025,Aidoc,Artificial Intelligence,CIO,Clinical Informatics,CNIO,CTO/VP Apps,Digital Health & Virtual Care,Financial Management,Governance,Innovation,IT Practice & Delivery,Leadership,Population Health & Value-Based Care,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251015T130000 DTEND;TZID=America/Chicago:20251015T140000 DTSTAMP:20260515T130448 CREATED:20250828T000125Z LAST-MODIFIED:20251015T192305Z UID:71946-1760533200-1760536800@scottsdaleinstitute.org SUMMARY:WEBINAR | AI as an Enterprise Capability Rather Than a Passing Trend DESCRIPTION:Liam Bouchier\, Managing Director\, Data & AI; and Andrew Jung\, Director\, Impact Advisors. AI fatigue is mounting and talk of an AI bubble is growing—but disciplined programs are still delivering durable value. In this executive\, case-based webinar\, a leading health system and Impact Advisors separate signal from noise and show how operating model\, governance\, and engineering rigor moved high-priority use cases from pilot to production. Liam and Andrew name the failure modes fueling fatigue\, detail the course corrections that worked\, and provide a clear\, repeatable playbook to set ROI thresholds\, align clinical and operational stakeholders\, and institutionalize AI as a dependable enterprise capability rather than a passing trend. URL:https://scottsdaleinstitute.org/event/webinar-ai-as-an-enterprise-capability-rather-than-a-passing-trend/ CATEGORIES:2025,AI,Analytics,Artificial Intelligence,CIO,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Data & Analytics,Digital Health & Virtual Care,Financial Management,Impact Advisors,IT Practice & Delivery,Leadership,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251016T130000 DTEND;TZID=America/Chicago:20251016T140000 DTSTAMP:20260515T130448 CREATED:20250915T163504Z LAST-MODIFIED:20251016T193920Z UID:72264-1760619600-1760623200@scottsdaleinstitute.org SUMMARY:WEBINAR | Scaling Ambient AI Across the Enterprise at Wellstar Health DESCRIPTION:Georgia Forrest\, MD\, MBA\, CPE\, Associate CMIO; and Brooke Pellegrino\, PhD\, MBA\, CMPE\, Director of Operations\, Wellstar Health present how they scaled DAX Copilot from a 31-clinican multispecialty pilot to an enterprise-wide deployment across 3\,000 ambulatory physicians and APPs. Learn key insights about adoption\, change management\, and usability strategies that drove engagement and improved clinician and patient experience. URL:https://scottsdaleinstitute.org/event/webinar-scaling-ambient-ai-across-the-enterprise-at-wellstar-health/ CATEGORIES:2025,AI,Artificial Intelligence,CIO,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Data & Analytics,Epic,Financial Management,IT Practice & Delivery,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251016T150000 DTEND;TZID=America/Chicago:20251016T160000 DTSTAMP:20260515T130448 CREATED:20250113T203450Z LAST-MODIFIED:20260416T163427Z UID:69517-1760626800-1760630400@scottsdaleinstitute.org SUMMARY:POP-UP DIALOGUE | CISO | "Health Industry Cybersecurity Sector Mapping and Risk Toolkit (SMART)" DESCRIPTION:[vc_column_text css=””]Samantha Jacques\, PhD\, FACHE\, AAMIF\, Vice Chair of the Health Sector Coordinating Council Cybersecurity Working Group and Co-Lead of the SMART Task Group & VP\, McLaren Clinical Engineering Services\, McLaren Health Care \n  \n  \n  \n  \nJoin us for a conversation exploring a new resource designed to help healthcare organizations better track and manage critical third-party services that support essential workflows \nThe Health Industry Cybersecurity Sector Mapping and Risk Toolkit (SMART) culminates 16 months of cross-sector collaboration among 80 organizations in patient care; health insurance; labs\, pharmaceutical and blood services; medical technology\, public health and health IT. \nThe SMART Toolkit is intended for cybersecurity\, supply chain\, risk\, operational and administrative executives across health industry organizations of all sizes and subsectors\, including healthcare providers\, insurance\, plans and manufacturers. Its recommended practices directly address imperatives for third party risk management in the Health Industry Cybersecurity Strategic Plan 2024-2029 released by the CWG last year. \nLarger organizations have dedicated resources to improve the resiliency of their critical functions\, but many small-to medium sized organizations lack similar scale and need support with tools appropriate to their size\, capability and resource constraints. The SMART Toolkit provides them actionable guidance and methods for managing systemic risks related to their critical functions and dependencies within the health system. It empowers these organizations to demand secure products and high-availability of services from their suppliers\, thereby driving improved standards for critical functions across the entire healthcare ecosystem. In situations where customer leverage is insufficient to influence third party security\, the SMART tool can help organizations anticipate potential incidents and develop backup and resiliency plans.[/vc_column_text]\n\n[vc_column_text css=”” wpf_visibility=”loggedin” wpf_tags=”289\, 347\, 281″] \n\nPress Release\nPresentation Slides\nDialogue Digest\n\n[/vc_column_text] URL:https://scottsdaleinstitute.org/event/dialogue-ciso-health-industry-cybersecurity-sector-mapping-and-risk-toolkit-smart/ CATEGORIES:2025,CISO,Dialogue END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20251021 DTEND;VALUE=DATE:20251023 DTSTAMP:20260515T130448 CREATED:20250616T205645Z LAST-MODIFIED:20260414T232654Z UID:71258-1761004800-1761177599@scottsdaleinstitute.org SUMMARY:SUMMIT | 2025 Population Health\, Access and Primary Care Innovation DESCRIPTION:[vc_column_text][/vc_column_text]\n[vc_column_text css=”.vc_custom_1756843384673{margin-bottom: 0px !important;padding-top: 20px !important;padding-bottom: 30px !important;}” el_id=”summittextsize”] \nEnabling Access and Improved Outcomes: The Primary Care Gateway\n[/vc_column_text][vc_column_text css=”.vc_custom_1756844129707{margin-top: 30px !important;}”] \nOctober 21-22\, 2025 \nSI Population Health\, Access and Primary Care Innovation Summit and Site Visit\nHosted by OneHealth\, Charlotte\, NC \nSponsored by Epic  \n[/vc_column_text]\n\n[vc_column_text css=”.vc_custom_1756916083638{margin-bottom: 0px !important;}” el_class=”underlined_links”] \nOpening Doors To Advance Quality Care For All\nWoven into the fabric of everything we do is a commitment to intentional action that ensures quality healthcare for every member of our community. Join members of the SI Population Health\, Care & Access Affinity Group and forward-thinking executives to explore strategies for expanding access and deepening community impact; reimagining strategic partnerships for lasting\, resilient collaboration; and identifying how health systems can strengthen communities through investment in maternal and pediatric care.[/vc_column_text]\n\n[vc_text_separator title=”What to Expect” el_width=”50″ css=”.vc_custom_1753459503201{margin-top: 40px !important;}” el_class=”agenda-separators”][vc_column_text css=”” el_class=”underlined_links”] \n\nLeading health-system executives ready to share insights into leveraging innovations in process and technology to improve access. \nExpert facilitation designed to integrate lessons learned with active dialogue\, equipping leaders with practical\, actionable solutions to advance access and drive better health outcomes.\nAn opportunity to be at the forefront of the ideas that blend cutting-edge technology with the human-centered mission of delivering compassionate care to all.\n\n[/vc_column_text][vc_text_separator title=”Overview” el_width=”50″ css=”.vc_custom_1690993718362{margin-top: 40px !important;}” el_class=”agenda-separators”][vc_column_text css=”” el_class=”underlined_links”]Dynamic and collaborative sessions include:  \n\nInnovation in Primary Care: Aligning health systems\, community organizations\, payers\, and policy makers to better provision primary care. \nBuilding Generational Wealth: Exploring the impact that quality maternal and pediatric interventions can have on multiple generations of a family. \nExpanding Access to Care: Developing strategic partnerships to move care from the ED to the appropriate care setting. \nAdvancing Technology to Improve Access: Implementing technology solutions to reach patients where they are and reduce barriers to care.\n\n[/vc_column_text][vc_text_separator title=”Publications and Materials” el_width=”50″ css=”.vc_custom_1776202563338{margin-top: 40px !important;}” wpf_visibility=”loggedin” el_class=”agenda-separators”][vc_column_text css=”” wpf_visibility=”loggedin” el_class=”underlined_links” wpf_tags=”84\, 281\, 293\, 347″] \n\nSummit Final Report\nSummit Snapshot\nAttendee List\nWelcome Slides\nAgenda\n\n[/vc_column_text][vc_text_separator title=”Site Visit” el_width=”50″ css=”.vc_custom_1753459598459{margin-top: 40px !important;}” el_class=”agenda-separators”][vc_column_text css=”” el_class=”underlined_links”]Participate in an exclusive tour of Lincolnton Hospital and dive into the intricacies of this primary care + health systems partnership. Additional details coming soon.[/vc_column_text][vc_column_text css=”” el_class=”underlined_links”]This event is eligible for ACHE Qualified Education Hours toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Learn more ›› \nFor additional details on the Population Health\, Care & Access forum and events\, see our Population Health\, Care & Access Affinity Group page.[/vc_column_text][vc_text_separator title=”Agenda” el_width=”50″ css=”.vc_custom_1684513499004{margin-top: 25px !important;}” el_class=”agenda-separators”][vc_column_text css=””] \nTuesday – Oct 21 | Wednesday – Oct 22 \n[/vc_column_text]\n\n[vc_column_text css=”.vc_custom_1756847704709{margin-bottom: 0px !important;border-left-width: 30px !important;background-color: #3671ba !important;border-left-style: solid !important;border-color: #f9803e !important;}” el_id=”wed”] \n\nTuesday\, October 21 \n\n[/vc_column_text][vc_column_text css=””] \n\n\n\n\n\nSummit \nLocation: Atrium Health Lake Norman Hospital \n1130 Tree of Life Lane\, Cornelius\, NC \nConference Room: TBD \n \n\n\n\n\n8:00 am \n8:30 am \n\nContinental Breakfast\n\n\n\n\n8:30 am \n9:00 am \n\nWelcome – Janet Guptill\, FACHE\, CPHIMS\, President & CEO; Ishmeet K Kumar\, VP\, Executive Engagement & Programming\, Scottsdale Institute; Kelly Garrison\, MBA\, MHA\, Chief Transformation Officer\, One Health \nIntroductions & Objectives of the Summit Moderator: Emily Barey\, MSN\, VP of Nursing\n \n \n \n \n \n \n \n \n \n \n \n \n Janet Guptill\, FACHE\, CPHIMS\n President and CEO\, Scottsdale Institute\n \n Janet Guptill is President and CEO of the Scottsdale Institute\, a non-profit membership organization of leading health systems focused on transformational change leveraging information technology. In this role she brings a unique perspective of leveraging information technology to make better... \n Guptill \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Ishmeet Kaur Kumar\, MHA\n VP Executive Engagement & Programming\, Scottsdale Institute\n \n \n kumar \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Kelly Garrison\, MBA\, MHA\n Chief Transformation Officer; One Health\n \n Kelly Garrison brings more than 15 years’ experience in healthcare\, program design and implementation\, entrepreneurship\, value-based care\, population health\, and change management to support providers\, systems\, payers\, businesses\, government entities\, and communities who are striving to succeed and thrive during... \n Garrison \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Emily Barey\n VP of Nursing\, Epic\n \n Emily Barey is the Vice President of Nursing at Epic.  In this role she is responsible for product management in the areas of nursing\, community health and social care.  She leads the Epic Nursing Advisory Council\, consults with Epic customers... \n \n \n \n \n \n \n\n \n \n \n \n  \n \n\n\n\n9:00 am \n10:30 am \n\nInnovation in Primary Care: Alignment\, Access\, and Care Outcomes    \nDiscussion Hosts: \nOlu Jegede\, MD\, Senior Vice President and Chief Health Equity and Community Impact Officer at Cone Health\, and Preston Hammock\, SVP Business Partnership Development\, ConeHealth \nQuestions to consider:  \n\nWhat role does primary care play in serving as a “de facto” public health system\, especially for uninsured or underinsured populations? How does value-based care help support this role?\nWho are the most critical partners for achieving broader\, more effective primary care delivery?  Local community-based organizations?  Payers?  Policy makers?  Providers? How do these alignments support success?\nWhat are the barriers to expanding access to primary care and how are you addressing them?\nHow is your organization meeting people where they are\, geographically\, culturally\, or economically to engage them in primary care? What approaches have been most effective in reaching underserved communities?\nHow you are rethinking workforce models\, technology\, or care delivery strategies in your value-based journey? What innovations are helping you improve access and outcomes?\n\n\n \n \n \n \n \n \n \n \n \n \n \n \n Olu Jegede\, MD\n Senior Vice President and Chief Health Equity and Community Impact Officer at Cone Health\n \n Olu Jegede\, MD\, is the Senior Vice President and Chief Health Equity and Community Impact Officer at Cone Health. In this role\, Dr. Jegede leads the development and execution of a strategic plan focused on promoting health equity\, eliminating healthcare... \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Preston Hammock\n SVP Business Partnership Development\, ConeHealth\n \n \n \n \n \n \n \n \n\n \n \n \n \n\n\n\n10:30 am \n10:45 am \n\nBreak\n\n\n\n\n10:45 am \n12:15 pm \n\nBuilding Generational Health Wealth through Maternal and Pediatric Interventions \nDiscussion Hosts: Brandi Adams\, MD\, Ah Women’s Care One Health Ob/Gyn Lake Norman; Ryan Baker\, MHA\, Administrator\, Center for Telepsychiatry\, ECU Health; Stephanie Daniel\, PhD – Executive Director\, School Health Alliance\, Forsyth County \nQuestions to consider:  \n\nHow can maternal care interventions influence the long-term outcomes for children and future generations?\nIn what ways do early life social determinants of health such as housing\, food security\, education and parental support shape a child’s long-term physical and mental wellbeing? How can health systems identify and intervene early to make an impact on patients throughout their lives?\nWhat are the greatest opportunities to support pediatric patients outside of the traditional clinical setting? (eg school programs\, community spaces)\nHow can maternal and pediatric health programs better integrate behavioral health\, substance use support and family services to improve long term outcomes?\nWhat strategies are most effective in building trust and engagement with families\, particularly in underserved or rural communities?\n\n\n \n \n \n \n \n \n \n \n \n \n \n \n Brandi Adams\, MD\n Ah Women’s Care One Health Ob/Gyn Lake Norman\n \n \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Ryan Baker\, MHA\n Administrator\, Center for Telepsychiatry\, ECU Health\n \n Ryan Baker is in his 21st year within the health care industry and 7th year as the Administrator of the East Carolina University Center for Telepsychiatry which is the home of the North Carolina Statewide Telepsychiatry Program (NC-STeP) in Greenville\,... \n Baker \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Stephanie Daniel\, PhD\n Executive Director\, School Health Alliance\, Forsyth County\n \n \n \n \n \n \n \n \n\n \n \n \n \n\n\n\n12:15 pm \n1:15 pm \n\nLunch\n\n\n\n\n1:15 pm \n2:30 pm \n\n\nTechquity in Action: Reimagining Care for All \nDiscussion Hosts: Sean Keyser\, Chief Experience Officer\, One Health; Viviana Martinez-Bianchi\, MD\, FAAFP\, Associate Professor and Director for Health Equity\, Duke Family Medicine & Community Health \nQuestions to consider:  \n\nHow can technology be leveraged to extend primary care beyond traditional clinical settings?\nWhat innovative care models have proven effective in increasing access to care?\nHow can we balance technological innovation with the human connection needed essential to primary care transformation?\n\n\n \n \n \n \n \n \n \n \n \n \n \n \n Sean Keyser\n Chief Experience Officer\, One Health\n \n \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Viviana Martinez-Bianchi\, MD\, FAAFP\n Associate Professor and Director for Health Equity\, Duke Family Medicine & Community Health\n \n Associate Professor and Director for Health Equity at Duke Family Medicine & Community Health See LinkedIn \n Martinez-Bianchi \n \n \n \n \n \n\n \n \n \n \n\n\n\n2:30 pm \n2:45 pm \n\nBreak\n\n\n\n\n2:45 \n4:15 pm \n\nStrategic Partnerships for Resilient State\, System\, and Community Collaboration   \nDiscussion Hosts: Abby Sears\, MHA\, CEO and President\, and Nicole Klassen Ellington\, JD\, COO\, Oregon Community Health Information Network (OCHIN); Katie Rubinger\, Senior Manager\, Manatt Health \nQuestions to consider:  \n\nHow can health systems protect and prioritize population health and access initiatives amid uncertainty around federal funding and potential policy shifts? How are organizations developing diverse and sustainable funding streams to maintain this work?\nWhat local partnerships and strategies are most effective in maintaining community trust\, particularly during times of financial or policy disruption?\nWhat state level innovations are emerging to safeguard access to care and community health initiatives? What internal structures or governance models within health systems best support continuity during periods of change?\nWhat innovative funding mechanisms are being used to address social drivers of health beyond traditional healthcare payment models?\nWhere can health systems proactively invest to shift care away from emergency departments\, such as supporting FQHCs\, rural care delivery models\, housing\, and workforce development?\n\n\n \n \n \n \n \n \n \n \n \n \n \n \n Abby Sears\, MHA\n President and CEO\, OCHIN\n \n Abby Sears is the president and CEO of OCHIN\, a nonprofit leader in health care innovation and a trusted partner to a rapidly growing national provider network. As a business leader and community advocate\, Abby has been with OCHIN since its... \n Sears \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Nicole Klassen Ellington\, JD\n Chief Operating Officer\, OCHIN\n \n Nicole Klassen Ellington is Chief Operating Officer of OCHIN. Nicole has over 17 years of experience driving business innovation\, with nine of those years at OCHIN optimizing business systems and processes\, directing technology development\, and mobilizing technical and operational teams to deliver results and unlock new ways of... \n Klassen \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Katie Rubinger\n Senior Manager\, Manatt Health\n \n Senior Manager\, Manatt Health \n rubinger \n \n \n \n \n \n\n \n \n \n \n\n\n\n4:15 pm \n\nWrap-up\, Conclusions and Next Steps\n\n\n\n\n5:00 pm \n\nWelcome Dinner and Reception\nLocation: TBD\n\n\n\n\n[/vc_column_text][vc_column_text css=”.vc_custom_1752598792380{margin-bottom: 0px !important;border-left-width: 30px !important;background-color: #3671ba !important;border-left-style: solid !important;border-color: #f9803e !important;}”] \n\nWednesday\, October 22 \n\n[/vc_column_text][vc_column_text css=””] \n\n\n\n\n\n\n\nSite Visit \nLocation: Atrium Health Lincoln Hospital \n433 Mcalister Road\, Lincolnton\, NC 28092 \n \n\n\n\n\n7:00 am \n\nTravel to Site Visit Location \n\n\n\n\n8:00 am \n\nContinental Breakfast \n\n\n\n\n8:30 am \n\nWelcome – Janet Guptill\, FACHE\, CPHIMS\, President & CEO\, Scottsdale Institute \nRecap/Summary of Discussions from First Day \nModerator: Emily Barey\, MSN\, VP of Nursing \n \n \n \n \n \n \n \n \n \n \n \n \n Janet Guptill\, FACHE\, CPHIMS\n President and CEO\, Scottsdale Institute\n \n Janet Guptill is President and CEO of the Scottsdale Institute\, a non-profit membership organization of leading health systems focused on transformational change leveraging information technology. In this role she brings a unique perspective of leveraging information technology to make better... \n Guptill \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Emily Barey\n VP of Nursing\, Epic\n \n Emily Barey is the Vice President of Nursing at Epic.  In this role she is responsible for product management in the areas of nursing\, community health and social care.  She leads the Epic Nursing Advisory Council\, consults with Epic customers... \n \n \n \n \n \n \n\n \n \n \n \n\n\n\n9:00 am \n\nCommunity Health System Integration & Engagement: Now\, Near\, Far Innovations  \nDiscussion Hosts:  Ehab Sharawy\, MD\, Co-CEO\, OneHealth and Jennifer Little\, MD\, Regional Medical Director Women’s Services\, Atrium One Health Obstetrics & Gynecology \nQuestions to consider: \n\nHow did the partnership between One Health physicians and Atrium Health come together to restore maternity services at Lincoln Hospital? What key elements made this collaboration effective?\nWhat has been the most significant impact of revitalizing the hospital’s maternity and gynecology services had on local families? How have health outcomes\, access\, or community engagement changed?\nIn what ways have community-based programs such as infant care\, diabetes education\, and nutrition support strengthened family centered care? How do these programs complement clinical services?\nWhat lessons from Lincolnton’s recovery are most applicable to other rural communities facing similar care gaps?\nWhat are the biggest challenges and promising opportunities for sustaining and expanding these services long-term?\n\n\n \n \n \n \n \n \n \n \n \n \n \n \n Ehab Sharawy\, MD\, FACOG\n Co-Founder & CEO\, One Health Consulting Group\n \n Dr. Sharawy\, co-founder and CEO of Modern Primary Care Consultants\, is a board-certified OB/GYN with decades of experience building physician practices. His patient-centered approach rests on a foundation of access\, quality\, safety and satisfaction for both the patient and provider.... \n \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Jennifer Little\, MD\n Regional Medical Director Women’s Services\, Atrium One Health Obstetrics & Gynecology\n \n Regional Medical Director Women’s Services\, Atrium One Health Obstetrics & Gynecology \n \n \n \n \n \n \n\n \n \n \n \n \n\n\n\n10:15 am \n\nSite Visit: Lincolnton Hospital Tour/Rural Access  \nOnce a maternity care desert\, Lincolnton\, NC revitalized its only hospital through a community-led partnership between One Health physicians and Atrium Health. Together\, they restored maternity services including a Level II nursery\, pediatric hospitalists\, and family-centered support programs. \nThe site visit will include a tour of the hospital\, maternity unit\, and outpatient OB/GYN clinic\, followed by time for discussion and Q&A on this scalable model for rural maternity care recovery.\n\n\n\n\n11:30 pm \n\nSite Visit Q&A; Key Takeaways; Wrap-up \nJanet Guptill\, FACHE\, CPHIMS\, President & CEO; Ishmeet K Kumar\, MHA\, VP\, Executive Engagement & Programming\, Scottsdale Institute; Emily Barey\, MSN\, VP of Nursing\, Epic\n \n \n \n \n \n \n \n \n \n \n \n \n Janet Guptill\, FACHE\, CPHIMS\n President and CEO\, Scottsdale Institute\n \n Janet Guptill is President and CEO of the Scottsdale Institute\, a non-profit membership organization of leading health systems focused on transformational change leveraging information technology. In this role she brings a unique perspective of leveraging information technology to make better... \n Guptill \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Ishmeet Kaur Kumar\, MHA\n VP Executive Engagement & Programming\, Scottsdale Institute\n \n \n kumar \n \n \n \n \n \n\n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Emily Barey\n VP of Nursing\, Epic\n \n Emily Barey is the Vice President of Nursing at Epic.  In this role she is responsible for product management in the areas of nursing\, community health and social care.  She leads the Epic Nursing Advisory Council\, consults with Epic customers... \n \n \n \n \n \n \n\n \n \n \n \n\n\n\n12:00 pm \n\nDepartures\n\n\n\n\n[/vc_column_text] URL:https://scottsdaleinstitute.org/event/summit-2025-population-health-access-and-primary-care-innovation/ CATEGORIES:2025,CIO,Innovation,Population Health, Care and Access,Site Visit,Summit ATTACH;FMTTYPE=image/jpeg:https://scottsdaleinstitute.org/wp-content/uploads/2025/06/he.jpg END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251022T130000 DTEND;TZID=America/Chicago:20251022T140000 DTSTAMP:20260515T130448 CREATED:20250923T153730Z LAST-MODIFIED:20251022T194244Z UID:72353-1761138000-1761141600@scottsdaleinstitute.org SUMMARY:WEBINAR | Using Evidence-Based Practice and Performance Improvement Science to Improve Clinical Outcomes DESCRIPTION:Tracey Davidson\, DNP\, RN\, CPHQ\, LSSBB\, Performance Improvement Specialist; and David Stepansky\, MD\, Clinical Solutions Strategist\, Zynx Health. Healthcare organizations continue to face the challenge of translating clinical evidence into consistent\, sustainable practice. Evidence-Based Practice (EBP) provides the foundation for “what” works\, while Performance Improvement (PI) science offers the methods for “how” to implement and sustain those practices reliably. When combined\, EBP and PI create a powerful framework for improving patient outcomes\, reducing variation\, and building a culture of continuous learning. \nThis webinar highlights current evidence and real-world examples\, including the use of standardized order sets\, rapid cycle improvement methods\, and leadership-driven initiatives—that demonstrate the impact of integrating EBP and PI. Participants explore common barriers to adoption\, strategies for embedding evidence into workflows\, and approaches to sustaining improvements across care settings. \nDrawing on recent studies and practical frameworks\, the discussion provides clinical leaders with actionable insights to accelerate adoption of evidence-based care and ensure that improvements are measurable\, reliable\, and lasting. \nAttendees leave equipped with practical strategies to “do the right things right” and strengthen their organizations’ capacity to achieve meaningful\, system-wide improvement in clinical outcomes. URL:https://scottsdaleinstitute.org/event/webinar-using-evidence-based-practice-and-performance-improvement-science-to-improve-clinical-outcomes/ CATEGORIES:2025,Analytics,Clinical Informatics,CMIO,CNIO,Data & Analytics,Financial Management,Hearst Health,Leadership,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251023T130000 DTEND;TZID=America/Chicago:20251023T140000 DTSTAMP:20260515T130448 CREATED:20250925T134841Z LAST-MODIFIED:20251023T204924Z UID:72402-1761224400-1761228000@scottsdaleinstitute.org SUMMARY:WEBINAR | Navigating the Perfect Storm: Strategic Preparedness for Behavioral Health's Unprecedented Crisis DESCRIPTION:Dawn Zieger\, MPH\, Vice President of Psychiatry and Behavioral Health\, Geisinger; Tom Milam\, MD\, MDiv\, Chief Medical Officer; and Andy Flanagan\, CEO\, Iris Telehealth. Healthcare leaders face an unprecedented convergence of challenges in behavioral health: policy shifts\, reimbursement pressures\, provider shortages\, and surging demand are creating a perfect storm that will separate thriving organizations from those merely surviving. Forward-thinking executives recognize that waiting for clarity means falling behind. This strategic webinar equips C-suite leaders with the frameworks and tools needed to proactively position their organizations ahead of the crisis\, transforming potential threats into competitive advantages. \nKey Learning Objectives:\nDecode the Crisis Landscape: Understand the multiple forces driving behavioral health’s perfect storm and their projected impact timelines \nMaster Risk Stratification: Learn proven methodologies and analytical tools to identify your organization’s most vulnerable patient populations and cost drivers before they become budget breakers \nImplement Proactive Intervention Strategies: Deploy evidence-based early intervention approaches that prevent crisis escalation and reduce downstream costs \nEstablish Competitive Advantage: Create sustainable behavioral health foundations that position your organization as a market leader while competitors react to changes URL:https://scottsdaleinstitute.org/event/webinar-navigating-the-perfect-storm-strategic-preparedness-for-behavioral-healths-unprecedented-crisis/ CATEGORIES:2025,Clinical Informatics,CMIO,CNIO,Digital Health & Virtual Care,Financial Management,Innovation,Innovation,Iris Telehealth,Leadership,Population Health & Value-Based Care,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251028T130000 DTEND;TZID=America/Chicago:20251028T140000 DTSTAMP:20260515T130448 CREATED:20250909T184231Z LAST-MODIFIED:20260323T170942Z UID:72072-1761656400-1761660000@scottsdaleinstitute.org SUMMARY:FIRESIDE CHAT | Erik Wexler\, President & CEO of Providence: Leading Through Health Care’s Polycrisis DESCRIPTION:Healthcare in the U.S. is not just in crisis—it’s in a polycrisis\, with multiple forces converging at once. Without bold\, collective action\, communities across the country risk losing vital services that keep people healthy and save lives. In this Fireside Chat\, Erik Wexler\, President and CEO of Providence\, discusses how the organization is addressing this pivotal moment—including preparing for the impact of H.R.1\, redesigning operations\, forging innovative partnerships\, adopting responsible AI\, and advocating for a shared commitment to building a strong\, resilient future for all. \nErik will be joined by SI’s Chairman of the Board\, John Glaser\, PhD as the event Moderator. URL:https://scottsdaleinstitute.org/event/fireside-chat-erik-wexler-president-ceo-of-providence-leading-through-health-cares-polycrisis/ CATEGORIES:2025,AI,Artificial Intelligence,CIO,Clinical Informatics,CMIO,CNIO,Data & Analytics,Digital Health & Virtual Care,Financial Management,Governance,Innovation,Innovation,Leadership,Partnerships,Population Health & Value-Based Care,Population Health, Care and Access,Quality & Safety,Venture Investing,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251029T130000 DTEND;TZID=America/Chicago:20251029T140000 DTSTAMP:20260515T130448 CREATED:20250828T001257Z LAST-MODIFIED:20251203T015504Z UID:71951-1761742800-1761746400@scottsdaleinstitute.org SUMMARY:FIRESIDE CHAT | Revenue in the Crosshairs: Adapting to Active CMS & Reimbursement Shifts DESCRIPTION:Julie Brown-Georgi\, MS\, CAHIMS\, Founder and CEO\, Digital Health Policy Strategies. By late October\, CMS and related regulatory changes for 2025 will no longer be theoretical\, they’ll be affecting claims\, coverage\, and cash flow. This webinar unpacks the real-world financial impacts of newly implemented policies\, from reimbursement shifts to altered payment models\, and explore strategies to protect revenue while maintaining compliance. Attendees gain a clear view of where dollars are at risk and which operational moves can preserve margins in an increasingly complex policy environment. URL:https://scottsdaleinstitute.org/event/webinar-policy-hits-the-bottom-line-surviving-the-first-wave-of-2025-payment-changes/ CATEGORIES:2025,Analytics,CIO,Clinical Informatics,CMIO,CTO/VP Apps,Data & Analytics,Digital Health & Virtual Care,Digital Health & Virtual Care,Financial Management,Governance,IT Practice & Delivery,Leadership,Population Health & Value-Based Care,Quality & Safety,Regulatory / Policy,Security/Privacy/Compliance,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251030T103000 DTEND;TZID=America/Chicago:20251030T120000 DTSTAMP:20260515T130448 CREATED:20250918T155617Z LAST-MODIFIED:20251120T181846Z UID:72300-1761820200-1761825600@scottsdaleinstitute.org SUMMARY:ROUNDTABLE | "From Crisis to Confidence: A Leadership Blueprint for Enterprise Resiliency" DESCRIPTION:[vc_column_text css=””]Join top healthcare executives for a high-impact session on building enterprise-wide resiliency programs that ensure the delivery of safe patient care and availability of information assets while preserving trust — even during major IT disruptions. With operational threats like cyberattacks\, weather events\, and mass illness on the rise\, discover how effective communication\, integrated downtime protocols\, and a culture of readiness can ensure safer care and service continuity when it matters most. \nLearning objectives: \nDuring this roundtable\, participants will learn how to: \n\nBuild resiliency programs that align with organizational goals\, regulations\, and patient safety priorities\n\n\nApply real-world executive strategies to sustain service continuity and trust during extended disruptions\n\n\nDevelop actionable plans for communication\, downtown response\, and cross-functional readiness before disaster strikes\n\n  \nModerator: \n\nRobert Faix\, Partner\, Chartis\n\n \nPanelists: \n\nPaul Curylo\, Chief Information Security Officer\, Inova Health\nJeremy Meller\, Chief Information Officer\, Children’s Hospital of Atlanta\nSandra Maxwell\, RN\, BScN\, MN\, Nursing Administrator – Ambulatory\, Henry Ford Health System\n\n[/vc_column_text] URL:https://scottsdaleinstitute.org/event/roundtable-from-crisis-to-confidence-a-leadership-blueprint-for-enterprise-resiliency/ CATEGORIES:2025,CIO,CISO,CMIO,CNIO,Roundtable END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251030T130000 DTEND;TZID=America/Chicago:20251030T140000 DTSTAMP:20260515T130448 CREATED:20250917T153947Z LAST-MODIFIED:20251030T194005Z UID:72289-1761829200-1761832800@scottsdaleinstitute.org SUMMARY:WEBINAR | Using Agentic AI to Transform the Patient Payment Experience DESCRIPTION:Join Keri McCrensky\, VP of Healthcare Digital Transformation at EXL\, and Michael Walsh\, VP of AI Solutions at EXL\, as they explore how Agentic AI is revolutionizing healthcare operations and revenue cycle management. Discover how customized large language models (LLMs) can streamline complex workflows to significantly enhance the patient experience and improve self-pay collections. \nThis webinar moves beyond theory to present practical use cases where Agentic AI is already making an impact. Keri and Michael cover how this technology facilitates advanced data cleaning\, ensures consistent policy adherence\, and enables more effective AI-powered data management. \nLearn how implementing an Agentic AI framework can help you achieve exceptional outcomes for patients\, providers\, and payers alike by creating a more efficient and user-friendly financial journey URL:https://scottsdaleinstitute.org/event/webinar-using-agentic-ai-to-transform-the-patient-payment-experience/ CATEGORIES:2025,AI,Analytics,Artificial Intelligence,CTO/VP Apps,Data & Analytics,EXL Health,Financial Management,IT Practice & Delivery,Regulatory / Policy,Security/Privacy/Compliance,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251104T130000 DTEND;TZID=America/Chicago:20251104T140000 DTSTAMP:20260515T130448 CREATED:20251008T143908Z LAST-MODIFIED:20251104T205347Z UID:72589-1762261200-1762264800@scottsdaleinstitute.org SUMMARY:WEBINAR | Amplifying the Clinician Voice: Practical Approaches for Impactful Transformation DESCRIPTION:[vc_column_text css=””][/vc_column_text]\n\n[vc_column_text css=””]Sylvain Trepanier\, DNP\, Chief Nurse Executive\, Providence; and Victor Herrera\, MD\, Chief Clinical Officer & SVP\, AdventHealth. Clinicians are key catalysts in health care transformation—yet their voices are often underused. This webinar offers actionable approaches for engaging clinical expertise in care redesign\, technology implementation\, and workflow innovation. Discover insights from the Deloitte Center for Health Solutions research and an interactive panel on how to engage the clinical workforce to drive impact with transformation efforts. Learn practical tactics to empower clinicians\, build trust\, foster feedback\, and inspire frontline participation. Join Deloitte clinical leaders Lindsay Scollin\, BSN\, and Mike Uhl\, MSN\, BSN\, with health system clinical leaders to learn time tested methods for making clinician perspectives central to successful transformation—so that initiatives produce tangible\, lasting impact.[/vc_column_text] URL:https://scottsdaleinstitute.org/event/webinar-amplifying-the-clinician-voice-practical-approaches-for-impactful-transformation/ CATEGORIES:2025,Clinical Informatics,CMIO,CNIO,Deloitte,Innovation,Innovation,Leadership,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251106T130000 DTEND;TZID=America/Chicago:20251106T140000 DTSTAMP:20260515T130448 CREATED:20250915T135746Z LAST-MODIFIED:20251106T204034Z UID:72254-1762434000-1762437600@scottsdaleinstitute.org SUMMARY:WEBINAR | From Imaging to Enterprise Platform Value: Redefining Health System ROI with Deep Clinical AI DESCRIPTION:Deepak Nair\, MD\, Vice President\, Neuroscience Service Line\, OSF HealthCare; and Samir Kumar\, MD\, MBA\, CPE\, FACHE\, Chief Medical Officer\, Ascension Alexian Brothers. This webinar explores how leading health systems are leveraging enterprise clinical AI to transform care\, reduce variation\, and accelerate time-to-treatment. Featuring clinical and operational insights Drs. Nair and Kumar highlight real-world outcomes\, ROI strategies\, and governance models that enable deep clinical AI to scale from stroke programs to enterprise-wide Centers of Excellence. Attendees gain practical strategies for balancing innovation\, integration\, and adoption to deliver measurable impact across their systems. URL:https://scottsdaleinstitute.org/event/webinar-from-imaging-to-enterprise-platform-value-redefining-health-system-roi-with-deep-clinical-ai/ CATEGORIES:2025,AI,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Digital Health & Virtual Care,Innovation,Innovation,Population Health & Value-Based Care,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251111T130000 DTEND;TZID=America/Chicago:20251111T140000 DTSTAMP:20260515T130448 CREATED:20251015T184635Z LAST-MODIFIED:20260323T170942Z UID:72693-1762866000-1762869600@scottsdaleinstitute.org SUMMARY:WEBINAR | A Year in Review - Supercharging Providers at University of Iowa Health Care with AI-Based Clinical Data Intelligence DESCRIPTION:Join James Blum\, MD\, FCCM\, CDH-E\, Chief Health Information Officer (CHIO) at University of Iowa Health Care and Kalie Dove-Maguire\, MD\, President and Chief Product Officer at Evidently\, for a deep-dive into the impact the UI Health Care team has experienced on provider wellbeing\, patient care delivery\, Case Mix Index\, and revenue after a full year of leveraging Clinical Data Intelligence from Evidently. They’ll explore how they’ve supercharged clinical teams with AI summaries\, chat\, and note drafting embedded into the EHR workflows that clinicians rely on daily. URL:https://scottsdaleinstitute.org/event/webinar-a-year-in-review-supercharging-providers-at-university-of-iowa-health-care-with-ai-based-clinical-data-intelligence/ CATEGORIES:2025,AI,Analytics,Artificial Intelligence,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Data & Analytics,Evidently,IT Practice & Delivery,Population Health & Value-Based Care,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251112T130000 DTEND;TZID=America/Chicago:20251112T140000 DTSTAMP:20260515T130448 CREATED:20250903T153154Z LAST-MODIFIED:20260323T170941Z UID:72024-1762952400-1762956000@scottsdaleinstitute.org SUMMARY:WEBINAR | The Missing Link: Empowering Healthcare’s Middle Leaders DESCRIPTION:Cathi Rittelmann\, Senior Client Partner\, Korn Ferry. Healthcare organizations are facing unprecedented pressures—from workforce shortages and rising patient expectations to rapid technological change and regulatory demands. \nAt the center of these challenges are frontline and middle managers\, who serve as the critical link between organizational strategy and day-to-day care delivery. Yet\, many lack the support\, development\, and tools they need to thrive in this environment. \nIn this one-hour webinar\, Cathi explores: \n\nThe talent gaps most commonly seen among front and middle managers in healthcare today.\nThe leadership skills and competencies required to navigate complex teams\, improve patient outcomes\, and foster resilience.\nPractical strategies for identifying\, developing\, and retaining high-potential leaders at these pivotal levels.\nCase examples of how leading healthcare organizations are investing in their management pipeline.\n\nJoin us to gain actionable insights that will help your organization strengthen its leadership bench\, reduce burnout\, and build a more adaptive and sustainable workforce. URL:https://scottsdaleinstitute.org/event/webinar-the-missing-link-empowering-healthcares-middle-leaders/ CATEGORIES:2025,CIO,Clinical Informatics,CMIO,CNIO,Digital Health & Virtual Care,Digital Health & Virtual Care,Financial Management,IT Practice & Delivery,Korn Ferry,Leadership,Population Health & Value-Based Care,Quality & Safety,Regulatory / Policy,Security/Privacy/Compliance,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251113T130000 DTEND;TZID=America/Chicago:20251113T140000 DTSTAMP:20260515T130448 CREATED:20251008T151951Z LAST-MODIFIED:20251113T205517Z UID:72593-1763038800-1763042400@scottsdaleinstitute.org SUMMARY:WEBINAR | Patient Experience at Ochsner Health System: Cross Collaboration to Reduce Unnecessary ED Utilization DESCRIPTION:Noah Pores\, MD\, Medical Director\, Virtual ED; and Ryan Pattison\, AVP Product Development\, Ochsner Health System. Learn how Ochsner shifted the ownership of tech strategy from a siloed\, IT-only approach to one that is collaborative and driven by data and insights. See how this approach helped stand up the Virtual Emergency Department\, an innovative telehealth offering that ensures patients receive the right care in the right place. URL:https://scottsdaleinstitute.org/event/webinar-patient-experience-cross-collaboration-to-reduce-unnecessary-ed-utilization/ CATEGORIES:2025,Analytics,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Data & Analytics,Epic,Financial Management,IT Practice & Delivery,Population Health, Care and Access,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251118T130000 DTEND;TZID=America/Chicago:20251118T140000 DTSTAMP:20260515T130448 CREATED:20251014T161106Z LAST-MODIFIED:20251118T205026Z UID:72650-1763470800-1763474400@scottsdaleinstitute.org SUMMARY:WEBINAR | From Burnout to Engagement: Holyoke Medical Center’s Ambient AI and Digital Front Door Strategy DESCRIPTION:[vc_column_text css=””]Ambient listening technology has moved from a novel application to a crucial strategic imperative\, simultaneously addressing the workforce crisis\, enhancing the patient experience\, and increasing operational convenience. This webinar provides a vital\, firsthand account of successful implementation and its cascading effects on a health system’s digital strategy. Carl Cameron\, FACHE\, Senior Vice President & Chief Operating Officer\, and Chris Giroux\, MSPA\, Director of Information Technology\, Holyoke Medical Center (MA)\, detail their rapid journey with ambient AI\, which was launched with the core goals of reducing after-hours documentation\, improving note quality\, and increasing face-to-face patient time. Holyoke’s commitment to this initiative yielded transformative clinical and administrative results: a 28% increase in documentation satisfaction and a 51% decrease in provider burnout by the pilot’s conclusion. \nFurthermore\, this webinar connects ambient intelligence directly to the Digital Front Door strategy. Learn how reducing administrative burden for providers—a direct result of ambient AI—bolsters efforts to enhance patient access and engagement. Carl and Chris share practical insights on vendor selection\, optimizing templates for diverse provider needs\, ensuring seamless integration\, and navigating the crucial process of patient consent\, demonstrating how Holyoke Medical Center fostered organizational independence through strategic technological investment. \nSponsored by Meditech[/vc_column_text] URL:https://scottsdaleinstitute.org/event/from-burnout-to-engagement-holyoke-medical-centers-ambient-ai-and-digital-front-door-strategy/ CATEGORIES:2025,AI,Artificial Intelligence,CISO,Clinical Informatics,CMIO,CTO/VP Apps,Digital Health & Virtual Care,Financial Management,IT Practice & Delivery,Meditech,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251120T130000 DTEND;TZID=America/Chicago:20251120T140000 DTSTAMP:20260515T130448 CREATED:20251024T162259Z LAST-MODIFIED:20251120T205114Z UID:72798-1763643600-1763647200@scottsdaleinstitute.org SUMMARY:WEBINAR | Reimagining Nurse Leadership and Workforce Resilience DESCRIPTION:[vc_column_text css=””] \nJoin Press Ganey Thought Leader and Chief Nursing Officer\, Jeff Doucette\, DNP\, RN\, NEA-BC\, FACHE\, FAAN to discover how nurse leaders are revolutionizing healthcare by prioritizing employee engagement at the intersection of safety\, quality\, reliability\, and service. Learn the latest national data on nursing engagement and the impact of highly engaged nurse leaders on quality outcomes.  You’ll leave this webinar with a fresh perspective and a deep understanding of the latest best practices to achieve the next level of performance in your organization.\n\n\nDr. Doucette discusses the latest national level data on the state of the nursing workforce\,  evidenced-based strategies for improving patient and workforce engagement\, and explores innovative strategies for building trust and respect – foundational elements for a positive practice environment.\n[/vc_column_text] URL:https://scottsdaleinstitute.org/event/webinar-reimagining-nurse-leadership-and-workforce-resilience/ CATEGORIES:2025,CIO,CISO,Clinical Informatics,Data & Analytics,Digital Health & Virtual Care,Digital Health & Virtual Care,Financial Management,Leadership,Press Ganey,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251202T130000 DTEND;TZID=America/Chicago:20251202T140000 DTSTAMP:20260515T130448 CREATED:20251029T151836Z LAST-MODIFIED:20260323T170941Z UID:72972-1764680400-1764684000@scottsdaleinstitute.org SUMMARY:FIRESIDE CHAT | Navigating the Clinical AI Revolution: Quality\, Safety\, and the Role of Humans DESCRIPTION:David W. Bates\, MD\, MSc\, Medical Director of Clinical and Quality Analysis\, Information Systems\, Partners HealthCare System and Chief\, Division of General Internal Medicine and Primary Care\, Brigham and Women’s Hospital; and Tejal Gandhi\, MD\, MPH\, CPPS\, Chief Safety and Transformation Officer\, Press Ganey. Clinical AI is rapidly moving from pilot projects to scaled implementation across healthcare organizations. While early results show promise—from improved stroke identification to streamlined clinical documentation—critical questions remain about measuring true impact\, ensuring patient safety\, and defining the role of human oversight. Join us for a candid conversation exploring both the opportunities and challenges of clinical AI adoption\, drawing lessons from our EHR implementation experiences to inform smarter\, safer AI deployment. \nTopics to be addressed: \n\nReal-world applications gaining traction: ambient AI documentation\, clinical decision support\, virtual care\nMeasuring what matters: quantifying quality-of-care improvements beyond productivity gains\nThe “human in the loop” challenge: Are we effectively overseeing AI systems?\nUnintended consequences and how to proactively identify them\nHow AI can be used to improve patient safety\nBalancing innovation with patient preferences and safety concerns\nWorkforce implications: Automation\, efficiency\, and the changing role of clinicians\n\nAI for safety leaders: How will emerging technology impact our daily work in healthcare? \nThe future of agentic AI: Why dashboards are dead and conversation is the new data \nThe potential of artificial intelligence to improve patient safety: a scoping review \nBipartisan Policy Center URL:https://scottsdaleinstitute.org/event/webinar-navigating-the-clinical-ai-revolution-quality-safety-and-the-role-of-humans/ CATEGORIES:2025,AI,Analytics,Artificial Intelligence,CIO,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Data & Analytics,Digital Health & Virtual Care,Digital Health & Virtual Care,Financial Management,IT Practice & Delivery,Population Health & Value-Based Care,Population Health, Care and Access,Press Ganey,Quality & Safety,Regulatory / Policy,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251202T150000 DTEND;TZID=America/Chicago:20251202T160000 DTSTAMP:20260515T130448 CREATED:20250113T202910Z LAST-MODIFIED:20260416T163311Z UID:69511-1764687600-1764691200@scottsdaleinstitute.org SUMMARY:POP-UP DIALOGUE | "Navigating the NIH Funding Landscape: A Member Discussion on Recent Cutbacks" DESCRIPTION:[vc_column_text css=””] \nMajid Afshar\, MD\, MS\, Associate Professor\, Director\, Institute for Clinical and Translation Research (ICTR) Learning Health System\, Department of Medicine\, University of Wisconsin School of Medicine and Public Health\, Affiliate\, Department of Biostatistics and Medical Informatics\, Affiliate\, Data Science Institute \nChristy Harris Lemak\, PhD\, FACHE\, EVP\, Research and Learning\, Scottsdale Institute \n  \nDiscussion Questions: \n\nHow are you currently funding your clinical research? How have you been affected (if at all) by recent governmental cutbacks?\nHow are you adjusting your portfolio of projects? Diversifying funding sources? Identifying alternate strategies for addressing research strategies (e.g.\, AI\, etc.)?\nWhat are you anticipating in terms of both short term and long-term impacts on your research budget\, staffing and priorities?\nWhat are you learning about alternative approaches to public health research\, for example:\n\n\n\nStrategies for sustaining public health initiatives and the potential for AI companies to fund clinical trials\nPartnerships with private sector companies\, philanthropy\, and state governments\n\n\n\n\n\n[/vc_column_text]\n\n[vc_column_text css=”” wpf_visibility=”loggedin” el_class=”event-presentation” wpf_tags=”347\, 281\, 283\, 658\, 290\, 282″]Dialogue Digest[/vc_column_text] URL:https://scottsdaleinstitute.org/event/dialogue-navigating-the-nih-funding-landscape-a-member-discussion-on-recent-cutbacks/ CATEGORIES:2025,AI,Analytics,Artificial Intelligence,CIO,Clinical Informatics,CMIO,CNIO,Data & Analytics,Dialogue,Financial Management,Partnerships,Regulatory / Policy,Strategy END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251203T130000 DTEND;TZID=America/Chicago:20251203T140000 DTSTAMP:20260515T130448 CREATED:20251027T135113Z LAST-MODIFIED:20251217T150031Z UID:72921-1764766800-1764770400@scottsdaleinstitute.org SUMMARY:WEBINAR | Redefining Revenue Integrity: Strengthening Compliance and Financial Performance with AI DESCRIPTION:Josh Amrhein\, Business Manager; Eric Evenson\, Business Director; and Tanai S. Lobban\, Product Owner\, Solventum. As payer scrutiny intensifies and documentation expectations continue to rise\, health systems are rethinking how they safeguard financial performance and compliance across the revenue cycle. \nThis webinar explores how AI is reshaping revenue integrity not as a downstream function\, but as an integrated discipline that proactively links documentation quality\, coding accuracy and audit readiness. The presenters discuss the emerging use of proactive approaches where AI-driven risk detection\, clinical context and intelligent audit workflows reduce revenue leakage while easing the administrative burden that drives cost and burnout. They also look at the growing popularity of shifting away from point solutions and moving toward strategic partners that can address multiple revenue integrity needs within one connected framework. \nJoin to learn how your organization can move from corrective review to proactive revenue integrity strategies that will improve margin resilience and compliance at scale. URL:https://scottsdaleinstitute.org/event/webinar-redefining-revenue-integrity-strengthening-compliance-and-financial-performance-with-ai/ CATEGORIES:2025,AI,Analytics,Artificial Intelligence,CIO,CTO/VP Apps,Data & Analytics,Financial Management,IT Practice & Delivery,Solventum,Strategy,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251204T150000 DTEND;TZID=America/Chicago:20251204T160000 DTSTAMP:20260515T130448 CREATED:20250115T030743Z LAST-MODIFIED:20260416T162837Z UID:69545-1764860400-1764864000@scottsdaleinstitute.org SUMMARY:POP-UP DIALOGUE | CISO | HSCC Cybersecurity Semi Annual All-Hands Meeting – Debrief and (SMART) Case Study Review - Erik Decker\, Intermountain Health DESCRIPTION:[vc_column_text css=””] \nErik Decker\, VP & CISO\, Intermountain Health[/vc_column_text]\n\n[vc_column_text css=”” wpf_visibility=”loggedin” wpf_tags=”289\, 281\, 347″]Dialogue Digest[/vc_column_text] URL:https://scottsdaleinstitute.org/event/dialogue-ciso/ CATEGORIES:2025,CISO,Dialogue,Security/Privacy/Compliance END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251209T130000 DTEND;TZID=America/Chicago:20251209T140000 DTSTAMP:20260515T130448 CREATED:20251118T160204Z LAST-MODIFIED:20260323T170941Z UID:73429-1765285200-1765288800@scottsdaleinstitute.org SUMMARY:WEBINAR | Clinical Data Intelligence: Leveraging AI to Erase Administrative Overtime and Restore the Provider Experience at Children’s Hospital of Orange County DESCRIPTION:Join Dieter Sumerauer\, MD\, FAAP\, Associate Chief Health Information Officer\, Children’s Hospital of Orange County (CHOC); and Kalie Dove-Maguire\, MD\, President and Chief Product Officer\, Evidently for a deep dive into the impact CHOC has made on provider experience\, and discuss real-world applications of Clinical Data Intelligence in everyday clinical workflows. URL:https://scottsdaleinstitute.org/event/webinar-clinical-data-intelligence-leveraging-ai-to-erase-administrative-overtime-and-restore-the-provider-experience-at-choc-childrens/ CATEGORIES:2025,Analytics,Artificial Intelligence,Clinical Informatics,CMIO,CNIO,Data & Analytics,Digital Health & Virtual Care,Digital Health & Virtual Care,Evidently,Population Health & Value-Based Care,Population Health, Care and Access,Quality & Safety,Webinar END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Chicago:20251210T130000 DTEND;TZID=America/Chicago:20251210T140000 DTSTAMP:20260515T130448 CREATED:20251118T163349Z LAST-MODIFIED:20251215T151127Z UID:73435-1765371600-1765375200@scottsdaleinstitute.org SUMMARY:WEBINAR | AI for Better Health at Northwestern DESCRIPTION:Kali Arduini Ihde\, Director of Ventures & Innovation\, Northwestern Medicine; and Robert Budman\, MD\, MBA\, CMIO\, Microsoft. Amid the next platform shift\, Northwestern Medical Center is executing on a purpose driven\, AI-forward strategy that has propelled them to the frontier of health innovation.  Use cases bringing together ambient\, generative and agentic AI are transforming the healthcare experience for clinicians\, care teams\, patients\, and underserved populations.  In this webinar\, learn about the agentic work Northwestern is piloting to not only personalize patient experiences and encourage wellness but to also solve hard problems including addressing care gaps & disparities in healthcare access. URL:https://scottsdaleinstitute.org/event/webinar-ai-for-better-health-at-northwestern/ CATEGORIES:2025,Affinity Groups,AI,Clinical Informatics,CMIO,CNIO,CTO/VP Apps,Digital Health & Virtual Care,Digital Health & Virtual Care,Innovation,Innovation,IT Practice & Delivery,Microsoft,Population Health & Value-Based Care,Population Health, Care and Access,Quality & Safety,Webinar END:VEVENT END:VCALENDAR