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X-WR-CALDESC:Events for Scottsdale Institute
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DTSTART;TZID=America/Chicago:20250415T130000
DTEND;TZID=America/Chicago:20250415T140000
DTSTAMP:20260423T092150
CREATED:20250225T161215Z
LAST-MODIFIED:20250708T231733Z
UID:70094-1744722000-1744725600@scottsdaleinstitute.org
SUMMARY:WEBINAR | Closing the Gap Between Clinical Performance and Technology Optimization
DESCRIPTION:Lisa Bragg\, RN\, BSN\, MBA\, CSSGB\, Managing Director\, Clinical Optimization/Care Transformation; and Tammy Willett\, RN\, BSN\, MBA\, Associate Director\, Clinical Optimization/Care Tr [...]
URL:https://scottsdaleinstitute.org/event/webinar-closing-the-gap-between-clinical-performance-and-technology-optimization/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250409T130000
DTEND;TZID=America/Chicago:20250409T140000
DTSTAMP:20260423T092150
CREATED:20250225T152428Z
LAST-MODIFIED:20250708T231602Z
UID:70084-1744203600-1744207200@scottsdaleinstitute.org
SUMMARY:WEBINAR | The Rising Tide of Health Literacy
DESCRIPTION:Low health literacy is a widespread challenge\, with 9 out of 10 U.S. adults struggling to understand and use medical information. This communication gap leads to medication errors\, non-a [...]
URL:https://scottsdaleinstitute.org/event/webinar-the-rising-tide-of-health-literacy/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250403T130000
DTEND;TZID=America/Chicago:20250403T140000
DTSTAMP:20260423T092150
CREATED:20250207T150434Z
LAST-MODIFIED:20251203T015506Z
UID:69868-1743685200-1743688800@scottsdaleinstitute.org
SUMMARY:FIRESIDE CHAT | What’s New with Patient Messaging and InBasket Management at CommonSpirit Health and Baptist Health
DESCRIPTION:John Chelico\, MD\, MA\, FACP\, FAMIA\, System Chief Medical Informatics Officer at CommonSpirit Health; and Brett Oliver\, MD\, Chief Medical Informatics Officer at Baptist Health discuss [...]
URL:https://scottsdaleinstitute.org/event/fireside-chat-whats-new-with-patient-messaging-and-inbasket-management-at-commonspirit-health-and-baptist-health/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250402T130000
DTEND;TZID=America/Chicago:20250402T140000
DTSTAMP:20260423T092150
CREATED:20250312T151439Z
LAST-MODIFIED:20250708T230830Z
UID:70344-1743598800-1743602400@scottsdaleinstitute.org
SUMMARY:WEBINAR | Scaling Virtual Acute Care for Sentara's Patient Community
DESCRIPTION:Sherry Kesler\, MBA\, BSN\, RN\, Director of Home Health Services; Colin L. Findlay\, MD\, Associate Chief Medical Officer; and E. Misa Ewing\, DNP\, MBA\, RN\, NEA-BC\, Associated Nurse E [...]
URL:https://scottsdaleinstitute.org/event/webinar-scaling-virtual-acute-care-for-sentaras-patient-community/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250319T130000
DTEND;TZID=America/Chicago:20250319T140000
DTSTAMP:20260423T092150
CREATED:20250218T160401Z
LAST-MODIFIED:20250708T225129Z
UID:69933-1742389200-1742392800@scottsdaleinstitute.org
SUMMARY:WEBINAR | Integrated Patient Safety & Risk - a New Source of Value in the AI Era
DESCRIPTION:Join us as Drew Ladner\, Founding President & CEO and David Stockwell\, MD\, Chief Clinical Officer\, of Pascal Metrics\, a patient safety company dedicated to helping healthcare provid [...]
URL:https://scottsdaleinstitute.org/event/webinar-integrated-patient-safety-risk-a-new-source-of-value-in-the-ai-era/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250318T130000
DTEND;TZID=America/Chicago:20250318T140000
DTSTAMP:20260423T092150
CREATED:20250204T163205Z
LAST-MODIFIED:20250708T224742Z
UID:69808-1742302800-1742306400@scottsdaleinstitute.org
SUMMARY:WEBINAR | Forging an IT Sustainability Culture and Team
DESCRIPTION:Ann-Marie Yap\, Executive Director of Technology\, Stanford Medicine and Inna Dolottseva\, Certified Energy Manager\, Stanford Health Care. Most IT sustainability efforts start as well-mea [...]
URL:https://scottsdaleinstitute.org/event/webinar-forging-an-it-sustainability-culture-and-team/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250226T140000
DTEND;TZID=America/Chicago:20250226T150000
DTSTAMP:20260423T092150
CREATED:20250113T195100Z
LAST-MODIFIED:20260416T163958Z
UID:69491-1740578400-1740582000@scottsdaleinstitute.org
SUMMARY:DIALOGUE | IT Business Operations | "Strategies for Improving Financial Performance and Growth"
DESCRIPTION:Michelle Fanner\, Executive Director of Business Operations\, Stanford Health Care\n\nDialogue Digest
URL:https://scottsdaleinstitute.org/event/dialogue-it-business-operations-strategies-for-improving-financial-performance-growth/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250226T130000
DTEND;TZID=America/Chicago:20250226T140000
DTSTAMP:20260423T092150
CREATED:20250117T170849Z
LAST-MODIFIED:20260416T160130Z
UID:69577-1740574800-1740578400@scottsdaleinstitute.org
SUMMARY:WEBINAR | Adoption of Artificial Intelligence in Healthcare: A New Survey of Health System Priorities\, Successes\, and Challenges
DESCRIPTION:Eric Poon\, MD\, MPH\, AVP\, Chief Health Information Officer at Duke Health; and David Classen\, MD\, MS\, SI Board Member\, Professor of Medicine\, University of Utah Health\, CMIO\, Pas [...]
URL:https://scottsdaleinstitute.org/event/adoption-of-artificial-intelligence-in-healthcare-a-new-survey-of-health-system-priorities-successes-and-challenges/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250219T130000
DTEND;TZID=America/Chicago:20250219T140000
DTSTAMP:20260423T092150
CREATED:20250122T153717Z
LAST-MODIFIED:20260323T170948Z
UID:69621-1739970000-1739973600@scottsdaleinstitute.org
SUMMARY:WEBINAR | The Art of Movement Making Change
DESCRIPTION:Marady Hill\, a senior partner and change leadership expert at Korn Ferry\, a consulting firm that helps people and organizations exceed their potential\, will share a new perspective on m [...]
URL:https://scottsdaleinstitute.org/event/webinar-the-art-of-movement-making-change/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250218T130000
DTEND;TZID=America/Chicago:20250218T140000
DTSTAMP:20260423T092150
CREATED:20250123T150551Z
LAST-MODIFIED:20250708T223036Z
UID:69634-1739883600-1739887200@scottsdaleinstitute.org
SUMMARY:WEBINAR | Responsible AI Governance in Oncology at Memorial Sloan Kettering Cancer Center
DESCRIPTION:Peter Stetson\, MD\, MA\, Chief Health Informatics Officer at MSK focuses on real-world governance of AI in oncology. He reports on their AI Governance Committee’s 1-year experience and  [...]
URL:https://scottsdaleinstitute.org/event/webinar-responsible-ai-governance-in-oncology/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250213T130000
DTEND;TZID=America/Chicago:20250213T140000
DTSTAMP:20260423T092150
CREATED:20250115T175053Z
LAST-MODIFIED:20260323T170948Z
UID:69556-1739451600-1739455200@scottsdaleinstitute.org
SUMMARY:WEBINAR | How St. Luke’s is Optimizing Documentation and Coding with AI Scribing
DESCRIPTION:Clinicians today face overwhelming administrative burdens\, with less than 27% of their day spent on direct patient care. As the U.S. faces a growing physician shortage\, health systems mu [...]
URL:https://scottsdaleinstitute.org/event/webinar-how-st-lukes-is-optimizing-documentation-and-coding-with-ai-scribing/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250212T130000
DTEND;TZID=America/Chicago:20250212T140000
DTSTAMP:20260423T092150
CREATED:20250107T154740Z
LAST-MODIFIED:20260323T170948Z
UID:69380-1739365200-1739368800@scottsdaleinstitute.org
SUMMARY:WEBINAR | ERP Implementation Success: Why Client-Side Support Is Critical
DESCRIPTION:Stacey Thornton\, Senior Director of Business Applications\, Seattle Children’s Hospital; and Andréa Knieps\, Director\, Enterprise Resource Planning\, Impact Advisors. Implementing a n [...]
URL:https://scottsdaleinstitute.org/event/webinar-erp-implementation-success-why-client-side-support-is-critical/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250211T130000
DTEND;TZID=America/Chicago:20250211T140000
DTSTAMP:20260423T092150
CREATED:20250107T160835Z
LAST-MODIFIED:20260323T170949Z
UID:69386-1739278800-1739282400@scottsdaleinstitute.org
SUMMARY:WEBINAR | Accelerating Healthcare with AI: A Deep Dive into Bronson's AI Activation
DESCRIPTION:Join us as Ash Goel\, MD\, Bronson Healthcare’s Chief Information Officer and Amit Jindal\, Senior Partner at Chartis\, share Bronson’s groundbreaking journey into the realm of AI. Thi [...]
URL:https://scottsdaleinstitute.org/event/webinar-accelerating-healthcare-with-ai-a-deep-dive-into-bronsons-ai-activation/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250206T130000
DTEND;TZID=America/Chicago:20250206T140000
DTSTAMP:20260423T092150
CREATED:20250113T194431Z
LAST-MODIFIED:20250708T221655Z
UID:69482-1738846800-1738850400@scottsdaleinstitute.org
SUMMARY:WEBINAR | From Free Agents to Loyal Patients: Piedmont's Digital Strategy for Healthcare Access
DESCRIPTION:With a vast array of new care options right at their fingertips\, a growing number of patients have become “free agents”. They expect convenient\, accessible\, and mobile-friendly expe [...]
URL:https://scottsdaleinstitute.org/event/webinar-how-piedmont-has-reduced-time-to-care-with-a-modern-patient-first-approach/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250205T130000
DTEND;TZID=America/Chicago:20250205T140000
DTSTAMP:20260423T092150
CREATED:20250110T153846Z
LAST-MODIFIED:20250708T221405Z
UID:69443-1738760400-1738764000@scottsdaleinstitute.org
SUMMARY:WEBINAR | Innovating for Impact: Real-World Approaches to Advancing Health Using Data Science and AI
DESCRIPTION:Arash Naeim\, MD\, PhD\, Professor of Medicine in both the Division(s) of Hematology-Oncology & Geriatric Medicine\, David Geffen UCLA School of Medicine; & Greg Dorn\, Senior Vice Preside [...]
URL:https://scottsdaleinstitute.org/event/webinar-innovating-for-impact-real-world-approaches-to-advancing-health-using-data-science-and-ai/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250204T130000
DTEND;TZID=America/Chicago:20250204T140000
DTSTAMP:20260423T092150
CREATED:20250113T193014Z
LAST-MODIFIED:20260323T170949Z
UID:69475-1738674000-1738677600@scottsdaleinstitute.org
SUMMARY:WEBINAR | Actionable AI:  How University of Iowa Health Care’s Clinical Intelligence Platform Reduced Cognitive Burden\, Improved Health Outcomes and Boosted Revenue
DESCRIPTION:James M. Blum\, MD\, FCCM\, CDH-E\, Chief Health Information Officer\, University of Iowa; and Kalie Dove-Maguire\, MD\, Chief Product Officer\, Evidently present University of Iowa Health [...]
URL:https://scottsdaleinstitute.org/event/webinar-actionable-ai-how-university-of-iowa-health-cares-clinical-intelligence-platform-reduced-cognitive-burden-improved-health-outcomes-and-boosted-revenue/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250130T130000
DTEND;TZID=America/Chicago:20250130T140000
DTSTAMP:20260423T092150
CREATED:20241211T160537Z
LAST-MODIFIED:20250708T220201Z
UID:69243-1738242000-1738245600@scottsdaleinstitute.org
SUMMARY:WEBINAR | AI Policy Beat – Emerging Federal and State Policy Priorities
DESCRIPTION:Mark Sendak\, MD\, MPP\, Population Health & Data Science Lead\, Duke Institute for Health Innovation (DIHI) ; & Jared Augenstein\, Managing Director\, Manatt Health. The AI legal and regu [...]
URL:https://scottsdaleinstitute.org/event/webinar-ai-policy-beat-emerging-federal-and-state-policy-priorities/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250122T130000
DTEND;TZID=America/Chicago:20250122T140000
DTSTAMP:20260423T092150
CREATED:20241212T173507Z
LAST-MODIFIED:20250708T214351Z
UID:69262-1737550800-1737554400@scottsdaleinstitute.org
SUMMARY:WEBINAR | Navigating Obstacles and Driving ROI in Healthcare Data and Analytics
DESCRIPTION:Dave Ross\, Chief Technology Officer\, Health Catalyst. Organizations face many constraints—rigid\, legacy technologies\, labor-intensive data collection and aggregation\, immense financ [...]
URL:https://scottsdaleinstitute.org/event/webinar-navigating-obstacles-and-driving-roi-in-healthcare-data-and-analytics/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250115T130000
DTEND;TZID=America/Chicago:20250115T140000
DTSTAMP:20260423T092150
CREATED:20250107T150132Z
LAST-MODIFIED:20260323T170950Z
UID:69373-1736946000-1736949600@scottsdaleinstitute.org
SUMMARY:FIRESIDE CHAT | Providence Global Innovation Center:  A New Global Capability Model Transforming Operations\, Improving Performance and Patient & Caregiver Experiences
DESCRIPTION:Murali Krishna\, Chief Global Officer & Country Head at Providence presents the Providence Global Innovation Center\, a specialized global healthcare engineering\, operations and innovati [...]
URL:https://scottsdaleinstitute.org/event/webinar-providence-global-innovation-center-a-new-model-transforming-operations-improving-performance-and-patient-caregiver-experiences/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250109T130000
DTEND;TZID=America/Chicago:20250109T140000
DTSTAMP:20260423T092150
CREATED:20241211T193007Z
LAST-MODIFIED:20250708T210611Z
UID:69249-1736427600-1736431200@scottsdaleinstitute.org
SUMMARY:WEBINAR | Moving Health Forward: Lessons from a CDIO
DESCRIPTION:Jeff Sturman\, Senior Vice President\, Chief Digital Officer\, Memorial Healthcare System/South Broward Hospital District; and John Kravitz\, Vice President\, Healthcare\, Workday. Provid [...]
URL:https://scottsdaleinstitute.org/event/webinar-moving-health-forward-lessons-from-a-cdio/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20250108T130000
DTEND;TZID=America/Chicago:20250108T140000
DTSTAMP:20260423T092150
CREATED:20241119T154740Z
LAST-MODIFIED:20250708T210525Z
UID:69047-1736341200-1736344800@scottsdaleinstitute.org
SUMMARY:WEBINAR | The Behavioral Health Integration Landscape: Navigating Challenges and Opportunities for Delivering Whole-Person Care
DESCRIPTION:Jesse Tamplen\, MSW\, LCSW\, MHA\, FACHE\, Executive Administrator of Behavioral Health & Vice President of Continuous Performance Improvement and Acute Care Transition\, John Muir Health; [...]
URL:https://scottsdaleinstitute.org/event/webinar-the-behavioral-health-integration-landscape-navigating-challenges-and-opportunities-for-delivering-whole-person-care/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241211T150000
DTEND;TZID=America/Chicago:20241211T160000
DTSTAMP:20260423T092150
CREATED:20240815T195000Z
LAST-MODIFIED:20260416T164350Z
UID:67803-1733929200-1733932800@scottsdaleinstitute.org
SUMMARY:DIALOGUE | Clinical Informatics + Innovation + Digital | "Cedars-Sinai Nursing Innovation Center: Leveraging Innovation to Foster a Paradigm Shift in Nursing”
DESCRIPTION:Margo B. Minissian\, PhD\, ACNP-BC\, NEA-BC\, FAHA\, FAAN\, Executive Director\, Geri & Richard Brawerman Nursing Institute\, Simms/ Mann Family Foundation Endowed Chair in Nurse Education [...]
URL:https://scottsdaleinstitute.org/event/dialogue-clinical-informatics-cedars-sinai-nursing-innovation-center-leveraging-innovation-to-foster-a-paradigm-shift-in-nursing/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241211T130000
DTEND;TZID=America/Chicago:20241211T140000
DTSTAMP:20260423T092150
CREATED:20241113T170044Z
LAST-MODIFIED:20250402T195355Z
UID:68915-1733922000-1733925600@scottsdaleinstitute.org
SUMMARY:WEBINAR | Current State Adoption of AI Predictive Models in Clinical Practice
DESCRIPTION:Clinical adoption of AI-based tools faces challenges and opportunities alike. Juan C. Rojas\, MD\, MS\, Associate Chief Medical Information Officer at Rush University System for Health\, c [...]
URL:https://scottsdaleinstitute.org/event/webinar-current-state-adoption-of-ai-predictive-models-in-clinical-practice/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241121T150000
DTEND;TZID=America/Chicago:20241121T160000
DTSTAMP:20260423T092150
CREATED:20240815T194550Z
LAST-MODIFIED:20260416T164413Z
UID:67798-1732201200-1732204800@scottsdaleinstitute.org
SUMMARY:DIALOGUE | Analytics | “The Analytics of Risk Capture\, the Dirty Underbelly of Healthcare System Performance”
DESCRIPTION:Justin Pestrue\, Senior Director of Analytics\, University of Michigan Health System\nIn this discussion\, Justin will highlight the growing analytic and ethical challenge of capturing pat [...]
URL:https://scottsdaleinstitute.org/event/dialogue-analytics-the-analytics-of-risk-capture-the-dirty-underbelly-of-healthcare-system-performance/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241121T130000
DTEND;TZID=America/Chicago:20241121T140000
DTSTAMP:20260423T092150
CREATED:20241025T144318Z
LAST-MODIFIED:20250402T195356Z
UID:68717-1732194000-1732197600@scottsdaleinstitute.org
SUMMARY:WEBINAR | The Business Case for Health Equity: The 3 R’s Approach
DESCRIPTION:Join Moderator Alan Roga\, MD\, FACEP\, CEO of TruLite Health along with panelists Shaifali Ray\, MHA\, Partner and Vice President\, Chartis Center for Health Equity & Belonging; Edmondo R [...]
URL:https://scottsdaleinstitute.org/event/webinar-the-business-case-for-health-equity-the-3-rs-approach/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241120T150000
DTEND;TZID=America/Chicago:20241120T160000
DTSTAMP:20260423T092150
CREATED:20240815T191909Z
LAST-MODIFIED:20260416T164555Z
UID:67783-1732114800-1732118400@scottsdaleinstitute.org
SUMMARY:DIALOGUE | Clinical Informatics | "How to Burndown Provider and Nursing Burnout"
DESCRIPTION:Lacy Knight\, MD\, MS\, Chief Health Information Officer; Mary Kane\, MS\, RN\, NI-BC\, CNIO; Christie Wright\, Director Provider Solutions; Bindu Manocha\, MD\, Associate CMIO; and Kat Po [...]
URL:https://scottsdaleinstitute.org/event/dialogue-clinical-informatics-how-to-burndown-provider-and-nursing-burnout/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241120T130000
DTEND;TZID=America/Chicago:20241120T140000
DTSTAMP:20260423T092150
CREATED:20241025T141040Z
LAST-MODIFIED:20260323T170951Z
UID:68707-1732107600-1732111200@scottsdaleinstitute.org
SUMMARY:FIRESIDE CHAT | Thomas Lee\, MD\, Press Ganey CMO: Five NEJM Catalyst Articles Everyone Should Know About!
DESCRIPTION:Join us for what promises to be an informative and fun discussion with Tom Lee\, MD\, who in addition to his role as Chief Medical Officer at Press Ganey\, is the Editor-in-Chief of NEJM C [...]
URL:https://scottsdaleinstitute.org/event/fireside-chat-thomas-lee-md-press-ganey-cmo-five-nejm-catalyst-articles-everyone-should-know-about/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241114T150000
DTEND;TZID=America/Chicago:20241114T160000
DTSTAMP:20260423T092150
CREATED:20240815T192701Z
LAST-MODIFIED:20260416T164636Z
UID:67785-1731596400-1731600000@scottsdaleinstitute.org
SUMMARY:DIALOGUE | Health Equity | "Texas Health: Advancing Health Equity Through Innovative Programs and Collaboration"
DESCRIPTION:Laurie C. Long\, PhD\, Program Director\, Community Health Improvement\, Strategic Initiatives\, and Saundra Denise Brown\, MSN-ED\, RN-BC\, Program Manager Faith Community Nursing\, Texas [...]
URL:https://scottsdaleinstitute.org/event/dialogue-health-equity-texas-health-advancing-health-equity-through-innovative-programs-and-collaboration/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241114T130000
DTEND;TZID=America/Chicago:20241114T140000
DTSTAMP:20260423T092150
CREATED:20241001T165411Z
LAST-MODIFIED:20260323T170952Z
UID:68471-1731589200-1731592800@scottsdaleinstitute.org
SUMMARY:FIRESIDE CHAT / WEBINAR | 2024 Election Impacts on Healthcare
DESCRIPTION:Join us for an insightful and interactive Fireside Chat featuring two prominent healthcare industry leaders\, Paul Keckley\, Ph.D.\, Managing Editor\, The Keckley Report\, Healthcare Polic [...]
URL:https://scottsdaleinstitute.org/event/fireside-chat-webinar-2024-election-impacts-on-healthcare/
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Chicago:20241112T130000
DTEND;TZID=America/Chicago:20241112T140000
DTSTAMP:20260423T092150
CREATED:20241001T144444Z
LAST-MODIFIED:20260323T170952Z
UID:68467-1731416400-1731420000@scottsdaleinstitute.org
SUMMARY:WEBINAR | Leveraging AI to Provide Real-Time Support Throughout the Complexities of Patient Coordination
DESCRIPTION:In today’s healthcare landscape\, helping patients access the right information at the right time—or ideally\, anticipating their needs in advance—is essential to smoothly navigating [...]
URL:https://scottsdaleinstitute.org/event/webinar-enabling-call-center-agents-to-thrive-by-leveraging-ai-to-provide-real-time-support/
END:VEVENT
END:VCALENDAR