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Baptist Health Redesigns Case Management to Reduce Readmissions

Penny Gilbert, MSN, MBA, BSM, RN, CPHQ, Director, ACC, Case Management, Social Services and Transport Team, Baptist Health. The rising cost of healthcare along with pay-for-performance and bundled-payment initiatives have affirmed the importance of case management in today's healthcare market. Case managers have historically functioned as gatekeepers regarding patient length of stay (LOS) and cost per case. Case managers...

Beth Israel Deaconess CIO John Halamka MD on Emerging Technologies

John Halamka, MD, CIO, Beth Israel Deaconess Medical Center. Dr. Halamka discusses how Beth Israel Deaconess has expanded meaningful use to using social and mobile media, analytics and the cloud to enhance patient care and engage patients outside of traditional care settings.  He also addresses the concerns involved when utilizing this technology in connecting with patients, and looks ahead...

Reduce Readmissions: Applying Advanced Predictive Modeling Software at 2 Texas Hospitals

Ruben Amarasingham, MD, MBA, President and CEO, Parkland Center for Clinical Innovation, and Ferdinand Velasco, MD, Chief Health Information Officer, Texas Health Resources. With the increasing adoption of electronic health records, it is now possible to leverage vast clinical, social, and demographic data in ways that could transform healthcare delivery. This presentation showcases the collaboration between different healthcare systems...

Bringing Healthcare to the Patient: Technologies to Enhance Patient Engagement

Jared Rhoads, Senior Research Specialist, and Clive Flashman, Global Healthcare Specialist, CSC. New technologies, services, and design concepts are enabling patients to become more engaged in their health and care. Social media, mobile devices, and monitoring devices have broken down geographic barriers and brought people together. Meanwhile gamification, glanceability, and location awareness make technologies more enjoyable and more rewarding...

Coordinated Care: More Effective, More Efficient

Jordan Battani, Managing Director, Mark Kaufman, MD, MBA, Clinical Leader, and Femi Ladega, CTO, CSC.  Healthcare organizations around the world face formidable challenges as they look to improve the results, quality and safety of care for patients, while at the same time reduce healthcare inflation.  Research and practical experience show that fragmented processes of care are a prime source...

ONC Online Guide: Unintended Consequences of EHRs

Michael I. Harrison, PhD, Sr. Social Scientist, Organizations & Systems Center for Delivery, Organization, and Markets, Agency for Healthcare Research and Quality, and Spencer S. Jones, PhD, Associate Information Scientist at the RAND Corporation. The AHRQ "Guide to Reducing Unintended Consequences of Electronic Health Records", available at , is an online resource providing practical, troubleshooting knowledge and resources to...

Preventing Healthcare Fraud: Why You Should Worry About Software Controls

Mark Ford, Principal, Deloitte & Touche LLP, and Robert Biskup, Director, Deloitte Financial Advisory Services LLP. Even with widespread coverage of the theft of personal information and intellectual data, many private companies and organizations still underestimate their vulnerability to fraud both from external parties and employees they work with every day. What actions can company owners and executives take...

Madison WI Emergency and Urgent Care HIE Saves Time and Money

Dave Lundal, V.P. & Regional CIO, SSM Integrated Health Technologies, SSM Health Care of Wisconsin, and Annette Fox, Director of Clinical Systems, Dean Health System and SSM of Wisconsin, describe a pilot project among area hospital emergency services and urgent cares. Dean Clinic, Group Health Cooperative, Meriter Hospital, St. Mary's Hospital, and UW Health now have electronic access to...

Seton Outpatient Case Management Program: An Intensive, Comprehensive, Clinical Case Management Model

Pat Beal, Licensed Clinical Social Worker and Outpatient Case Operations Manager, and Vanessa Hernandez, Yvettte Lopez, Kaylynn Schrandt, Chasity Shugart, Meredith Smith, and Erin Taylor, all Licensed Master Social Workers and Outpatient Case Managers, Seton Healthcare, Austin, TX.