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WEBINAR | Implementation of Virtual Urgent Care Across an Entire Health System at Advocate Aurora Health

Michael Ries, MD, MBA, FCCM, FCCP, FACP, Medical Director System Critical Care, Tele-ICU, Patient Command Center, and Advocate Intensivist Partners; and Cindy Welsh, RN, MBA, FACHE, VP System Adult Critical Care, TeleICU, VPMS, Advocate Intensivist Partners, Central Telemetry-IL, Advocate Aurora Health. The COVID pandemic has transformed Advocate Aurora Health’s employment of tele-Critical Care and allowed us to exercise its adaptability...

WEBINAR | UChicago Medicine’s COVID Innovation Challenge 2020

Sharon Markman, MHA, Administrative Director, Center for Healthcare Delivery Science and Innovation and Craig Umscheid, MD, MS, Chief Quality & Innovation Officer and VP for Healthcare Delivery Science, University of Chicago Medicine. The University of Chicago's Center for Healthcare Delivery Science & Innovation's COVID19 Innovation Challenge was launched in late March. It has been a wildly successful program with...

IT/Marketing Partnership for Digital Customer Engagement at HonorHealth

Emily Borlas, MBA, AVP, IT Applications, and Craig Kartchner, MBA, AVP, Marketing and Customer Experience, HonorHealth.  Creating the best experience for healthcare customers is like making a delicious vinaigrette, and it’s difficult to do for similar reasons: How do you make the oil of IT mix (and stay mixed) with the vinegar of Marketing, without separating, and spoiling the...

SI 2020 CIO Virtual Summit: New Alignment for IT in an Era of Rapid Change

The Scottsdale Institute convened 25 chief information officers for a CIO Virtual Summit on December 8, 2020, to discuss how a new social pact between health systems and the public is emerging as a result of the COVID-19 pandemic, the economic downturn and the incoming administration in Washington, D.C. Key talking points included: “We saw a shift in being...

My COVID Diary at Providence: Interactive Clinical Intelligence

Sara Vaezy, MHA, MPH, Chief Digital Strategy Officer; and Ari Robicsek, MD, Chief Medical Analytics Officer, Providence. MyCovidDiary is a clinical research project that uses technology to learn and document COVID-19 onset and disease progression. The goal is to collect and analyze first-person accounts of COVID-19 from thousands of individuals, with the hope of accelerating the medical identification, understanding...

Thriving Together: Community Health Partnerships for Equitable Recovery and Resilience

Bobby Milstein, Director, System Strategy, ReThink Health and Visiting Scientist, MIT Sloan School of Management; Somava Saha, MD, Founder and Executive Lead, Well-being and Equity in the World; and Monte Roulier, President, Community Initiatives Network.  Communities across the country have an immense reservoir of energy, courage, and imagination that can propel widespread local and nationwide action around a single...

Addressing Patient Hospital Concerns Post-COVID with Precision Marketing at AdventHealth

Anthony Cadieux, Executive Director, Strategy and Digital Marketing, AdventHealth; Jason Brown, CEO, BPD Advertising; and Tyler Ford, Director, Optum. Many health systems around the country have been impacted by shutdowns related to COVID and rising consumer concerns regarding the use of healthcare services during a pandemic. Learn how AdventHealth teamed up with marketing and analytics partners BPD Advertising and Optum...

Operationalizing Telehealth Across Sites of Care at AMITA

Laura Messineo, RN, MHA, VP TeleHealth, AMITA Health. Telehealth has seen exponential growth across the country and many health systems have implemented interim solutions to meet the demands of the COVID-19 pandemic. Laura provides an overview of AMITA Health’s centralized telehealth strategy which is focused on transforming the delivery of healthcare across the care continuum. She shares outcome measures...

Cedars-Sinai Uses Machine Learning to Continuously Forecast Demand, Supply, and Outcomes

Michael Thompson, MS, Executive Director of Enterprise Data Intelligence, Cedars-Sinai. Over the past three years, Cedars-Sinai has merged together its analytics capabilities across finance, clinical informatics, and IT to form an enterprise data intelligence function, encompassing an enterprise data warehouse, data science team, end-user content delivery, and an advisory team to teach others how to use the data. The...

Jay P. Hazelrigs, ASA, MAAA

Jay is a Vice President and the practice lead for Optum’s Provider Actuarial Services practice. He has worked as a health care actuary for over 25 years and consulted with multiple Fortune 500 companies throughout his career. His unique background includes consulting to health systems, ACOs, providers, employers, government and commercial payers across a multitude of business and actuarial...