Jocelyn Carter, MD, MPH

Dr. Jocelyn Carter, MD, MPH is clinically prepared in internal medicine and preventive medicine. After completing her Internal Medicine and Leadership and Preventive Medicine residency training at Dartmouth-Hitchcock Medical Center, Dr. Carter joined the faculty at Massachusetts General Hospital and Harvard Medical School where she provides clinical care, supervises trainees, and conducts outcomes research. As a clinician-scientist at Massachusetts General Hospital (MGH) and a practicing internal medicine hospitalist within the MGH Division of General Internal Medicine, Dr. Carter’s primary research includes studying patient-centered interventions that improve health outcomes for vulnerable patients with serious-illness. Dr. Carter is particularly interested in population health initiatives and care delivery models that leverage technology while promoting prevention, and completed the MGH Healthcare Transformation Lab Applied Research Fellowship in Healthcare Innovation in 2017.

She is the director of the Community CAre Transitions (C-CAT) initiative (linking inpatients with community health workers who close gaps in care driven by social determinants of health) and her NIH K23 research career development award from the National Heart, Lung, and Blood Institute examines the feasibility, acceptability, and usability of a digitally-enabled community health worker intervention in heart failure populations. Dr. Carter is the Director of Research Equity for the Division of General Internal Medicine. She is also the Manager of Trainee Affairs for the MGH Center for Diversity and Inclusion.

She enjoys serving on an MGH Department of Medicine Internship Selection Committee and as a Professional Coach for residents and fellows within the Department of Medicine. Dr. Carter is a member of the MGH Physicians Organization Clinical Practice and Contracting Committee, the Contemporary Trials Editorial Board, the Society of General Internal Medicine Evidence-Based Medicine Sub-Committee (co-chair) and the ABIM’s American Board of Preventive Medicine Public Health Committee.

Bio posted June 2021
Carter

WEBINAR | Effect of Community Health Worker-Patient Pairings on Readmissions in ACOs at Mass General Brigham

Jocelyn Carter, MD, MPH, Internal Medicine Hospitalist and Clinician Scientist, Mass General Hospital (MGH).  The C-CAT (Community CAre Transitions) initiative was structured ...
Read More

      Maria Welch

      Maria Welch is an Innovations Program Manager with the Geisinger Steele Institute for Innovation.  Maria has been with Geisinger for over 8 years and currently supports the organization’s Social Determinants of Health strategy, data collection, and new program creation.  A native of Pennsylvania, Maria earned her B.S. in Biology from Juniata College and her M.P.H. from West Chester University of Pennsylvania.

      Bio posted May 2021
      Welch

      WEBINAR | How Geisinger is Using Data to Address Social Determinants of Health

      Allison Hess, VP of Health Innovations, and Maria Welch, Innovations Program Manager, Geisinger Steele Institute for Innovation.  Learn how Geisinger ...
      Read More

          Collaboration & Partnerships

          INTRODUCTION | All the elements are there. Whether we call it the real-time healthcare system of the future or the emerging system of health, the thousand pieces of a complex jigsaw puzzle are lying on the table before us. It’s a matter of everybody working on it together, collaborating and partnering to create an interlocking system of health that is sustainable, quality-and-data-driven, consumer-centric, accessible, affordable and equitable. It must be value-based and social-determinants-of-health-based.

          Collaboration and partnership are key to success because nobody can do this alone and everybody’s at the table. Yes, there are disruptors from the outside who hold some puzzle pieces, but disruption from the inside is more important. The old analogy of having one foot in one canoe and the other in another canoe is tired. Change agents must navigate a tension and ambiguity that arise from having to compete with and disrupt their own organizations. “Sometimes we compete and sometimes we partner,” says Optum’s Mitch Morris, MD, in encapsulating the new order.

          Not a week goes by without news about big-tech partnerships in healthcare involving Apple, Amazon, Google and others. Retail giants like CVS, Walgreens and Walmart have become primary-care players. Intermountain has teamed with other health systems to create generic drug firm Civica RX. Providence is partnering with OneMedical. Mayo Clinic with Medically Home.

          While it’s impossible to catalogue all the collaborations and partnerships occurring in healthcare today, we offer our traditional snapshot of the phenomenon from the framework of types:

          CONSIDER IT A PUZZLE IN PROGRESS.


          or create a profile to continue reading this issue

          Kevin Croston, MD

          CEO, North Memorial Health

            Dick Flanigan

            SVP and Brand Ambassador, Cerner

              Nick Frenzer

              COVID-19 Program Lead, Epic

                Phil Lindemann

                VP, Data & Analytics, Epic

                  Mitch Morris, MD

                  Executive VP, OptumInsight

                    Craig E. Samitt, MD, MBA

                    President and CEO, Blue Cross and Blue Shield of Minnesota

                      Marcus B. Shipley

                      SVP, Chief Innovation and Information Officer, Trinity Health

                        Kevin Croston Dick Flanigan Nick Frenzer Phil Lindemann Mitch Morris Craig Samitt Marcus Shipley

                            SDoH Affinity Group

                            SDoH Affinity Group

                            Studying Communities, Envisioning Care

                            The Social Determinants of Health (SDoH) Affinity Group empowers 40+ Chief Community Health Officers and other executives accountable for SDoH activities to collaborate on approach, program development, and structures defining Community Health for their organizations.

                            Via Dialogue calls and in-person and virtual Summits, the SI SDoH Affinity Group offers leaders a forum to innovate and share solutions that ensure the practice of medicine is inclusive and widespread. Plus, if you want to know what your peers are doing and thinking right now, join SI’s SDoH Affinity Group MS Teams Site to facilitate ongoing, ad hoc, open discussion and collaboration among the SDoH peer group.

                            2021 SDoH DATES AT A GLANCE

                            Dialogues – Invitation-only

                            These 1-hour, peer-led Zoom meetings are by invitation-only, with recaps distributed to affinity group members via MS Teams. To guest-lead/host a Dialogue on a topic of interest, contact Cynthia Schroers. Some hosts share background materials to support discussion; just ask for samples.

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                            Upcoming Summit – Invitation-Only

                            There are no upcoming events at this time.

                            Upcoming Teleconferences and Webinars – Open to all Members

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                            RESOURCES

                            Publications

                            SI 2020 SDoH Virtual Summit Report

                            Sponsored by Epic. Thirty-one SDoH executives from prominent healthcare systems across the country gathered September 10, 2020 to share their insights on "Addressing Community...

                            2020 Executive Outlook: Chief Community Health Officers

                            Hospitals are forming innovative partnerships with local communities, social service agencies, neighborhood groups and public health agencies – are you? Find out more in...

                            Previous Teleconference and Webinar Recordings – Available to all Members

                            2021

                            2020

                            About Affinity Groups

                            SI Affinity Groups are intimate forums focused on a common issue, topic or collective challenge of its members, with a goal of information sharing around similar concerns, best practices, lessons learned, industry trends and resources to help organizations thrive.

                            What People Are Saying
                            All of the participants and presenters are creative leaders. There’s an informal tone and camaraderie that feels like a great community of peers. It’s just good hearing the experiences of others, how they’re approaching problems, overcoming failures and building successes.

                            Request to Join Affinity Group

                            Guest-Lead/Host a Dialogue

                            To guest-lead/host one of our Dialogues, please contact Affinity Group Director Cynthia Schroers to share topics for discussion.

                            Create a Profile

                            Please take two minutes to create an SI profile to gain access to member-only events and content. Specify which topics are of most interest to you, thereby customizing your notifications and news to fit your busy schedule.

                                Cheri C. Wilson, MA, MHS, CPHQ

                                Cheri C. Wilson received a BA in Russian from Howard University, an MA in Russian Area Studies from the University of Minnesota, was a PhD candidate (ABD) in Russian history at the University of Minnesota, and received an MHS in Health Finance and Management from the Johns Hopkins Bloomberg School of Public Health. She is multilingual—fluent in Russian, speaks French and Spanish with a reading knowledge of German. Ms. Wilson is a nationally recognized diversity and inclusion, cultural and linguistic competence, and health equity subject matter expert. She currently serves as the Program Manager for Education, Training, and Scholarship in the Johns Hopkins Medicine Office of Diversity, Inclusion, and Health Equity. Previously, she was a Senior Research Scientist in the Health Determinants & Disparities Practice at General Dynamics Information Technology, the Director, Corporate Office of Diversity & Inclusion at RWJ Barnabas Health in New Jersey, an Assistant Scientist in the Johns Hopkins Center for Health Disparities Solutions (Johns Hopkins Bloomberg School of Public Health), and an Acting Assistant Director of the Quality Improvement Department at The Johns Hopkins Hospital. Ms. Wilson is a Certified Professional in Healthcare Quality (CPHQ), a Past President of the Maryland Association for Healthcare Quality, and a Lean Six Sigma Green Belt.

                                Ms. Wilson was a member of the Health Disparities Subcommittee, Advisory Committee to the Director, Centers for Disease Control and Prevention (CDC), the SB340- University of Maryland, School of Public Health, Center for Health Equity – Workgroup for Health in all Policies, the Leadership Council of the New Jersey Statewide Network for Cultural Competence, GLMA: Health Professionals Advancing LGBT Equality, the Steering Committee of the Commission to End Health Care Disparities (CEHCD), where she chaired the Patient Level Data Collection Reporting and Use Workgroup, the Maryland Department of Health and Mental Hygiene, Office of Minority Health and Health Disparities, the Maryland Health Disparities Collaborative, where she served on three workgroups, the Maryland Health Quality and Cost Council (MHQCC), Cultural and Linguistic Competency Workgroup, and the Maryland Health Care Commission Maryland Medical Care Database Workgroup for Reporting Utilization by Race, Ethnicity, and Language. In addition, Ms. Wilson co-chaired the Public Policy and Advocacy Committee of the National Association of Health Services Executives (NAHSE) and was a reviewer for the Patient-Centered Outcomes Research Institute (PCORI), Communication and Dissemination Research panel.

                                She educates clinical and support staff in healthcare, health, behavioral health, human and social service organizations, public health, medical, and nursing students, K- 12 students as well as community members. She has presented at international, national, state, and local conferences on the issues of cultural and linguistic competence, unconscious/implicit bias, overcoming language barriers, health and healthcare disparities, health equity, and the social determinants of health. The focus of her work is primarily upon the intersection between cultural competence, health and healthcare disparities, health equity and patient safety and healthcare quality. Ms. Wilson is particularly interested in health and healthcare disparities and health equity as they relate to racial/ethnic, language, and gender and sexual minorities and the provision of culturally and linguistically appropriate patient-centered care in language understandable to all patients.

                                Bio posted April 2021
                                Wilson

                                WEBINAR | Addressing Bias to Optimize Care for Vulnerable Populations

                                Cheri Wilson, Education and Training Manager, Office of Diversity, Inclusion and Health Equity, Johns Hopkins Medicine, and Eve Gaus, Editorial ...
                                Read More

                                    Employee Health Affinity Group

                                    Employee Health Affinity Group

                                    Creating a Culture of Wellness

                                    The Employee Health (EH) Affinity Group welcomes the many executives who are accountable for improving healthcare for everyone. EH encompasses the broad range of strategies, activities and expertise required under value-based care, including new care and business models driven by risk-based contracting.

                                    Via Dialogues and in-person and virtual Summits, the SI EH Affinity Group offers leaders a forum to innovate and share solutions that ensure healthcare solutions cross social, financial, work-based and geographical boundary lines. There is an SI EH Affinity Group MS Teams Site to facilitate ongoing, ad hoc, open discussion and collaboration among the EH peer group.

                                    2021 EMPLOYEE HEALTH DATES AT A GLANCE

                                    Dialogues – Invitation-only

                                    These 1-hour, peer-led Zoom meetings are by invitation-only, with recaps distributed to affinity group members via MS Teams. To guest-lead/host a Dialogue on a topic of interest, contact Cynthia Schroers. Some hosts share background materials to support discussion; just ask for samples.

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                                    Upcoming Teleconferences and Webinars – Open to all Members

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                                    RESOURCES

                                    Previous Teleconference and Webinar Recordings – Available to all Members

                                    2021

                                    Jan
                                    20
                                    Leveraging the Power of Crowds: How Brigham and Women’s Innovation Hub is taking Aim at Everyday Problems
                                    Santosh Mohan, MMCi, CPHIMS, FHIMSS, Managing Director, Digital Health Innovation; Caroline Coy, MPH, Manager, Strategy Implementation, Brigham and Women’s Hospital; and Callie Patel,...
                                    Jan
                                    26
                                    UH4YOU: Building Resilience During COVID-19 and Beyond at University Hospitals
                                    Francoise Adan, MD, ABIHM, Director of Connor Integrative Health Network, University Hospitals. Burnout and compassion fatigue are serious concerns for caregivers across the healthcare ...
                                    Mar
                                    1
                                    The Joy of Practicing Medicine at Providence
                                    B.J. Moore, EVP & CIO, Providence, and Diana Nole, EVP & General Manager, Healthcare Division, Nuance Communications.  To create a better patient experience and ease clinician ...
                                    Mar
                                    17
                                    Increasing Flexibility, Engagement and Collaboration with Virtual Work at Providence
                                    Greg Till, EVP & Chief People Officer, and Denise Bowen, Chief of Staff – HR, Providence. Over the past year, Providence has implemented a modern, flexible, collaborative work...

                                    2020

                                    Feb
                                    6
                                    Pop Health Management Strategy and Framework at Providence
                                    Rhonda Medows, MD, FAAFP, President, Population Health Management & CEO Ayin Health Solutions, Providence St. Joseph. Providence St Joseph Health is the third largest non-profit hea...
                                    Feb
                                    20
                                    Combining Physician Engagement, Data Integration and Payor Partnerships
                                    Patrick R. Young, President Population Health, Hackensack Meridian Health. The transition from volume to value-based care is transforming healthcare.  Patrick discusses how the largest...

                                    About Affinity Groups

                                    SI Affinity Groups are intimate forums focused on a common issue, topic or collective challenge of its members, with a goal of information sharing around similar concerns, best practices, lessons learned, industry trends and resources to help organizations thrive.

                                    What People Are Saying
                                    I liked the variety of speakers, candid conversations and real applications. There’s a camaraderie and ability to connect with peers, and seeing how other peer- and aspirational health systems function is valuable.

                                    Request to Join Affinity Group

                                    Guest-Lead/Host a Dialogue

                                    To guest-lead/host one of our Dialogues, please contact Affinity Group Director Cynthia Schroers to share topics for discussion.

                                    Create a Profile

                                    Please take two minutes to create an SI profile to gain access to member-only events and content. Specify which topics are of most interest to you, thereby customizing your notifications and news to fit your busy schedule.

                                        Casey Korba

                                        Casey Korba is the research and policy manager for the Deloitte Center for Health Solutions, where she supports Deloitte’s life sciences and health care practice through conducting research to inform health care system stakeholders about emerging trends, challenges, and opportunities. She leads the Center’s research in virtual health, the social determinants of health, and the future of work.

                                        Prior to joining Deloitte, Casey worked for America’s Health Insurance Plans (AHIP) during the lead up, passage, and early implementation of the Affordable Care Act (ACA). She focused on issues related to prevention and population health, chronic care management, and ACA implementation.

                                        Bio posted March 2021
                                        Korba

                                        Virtual Health Accelerated: How can Healthcare Organizations take Advantage of the Current Momentum?

                                        Bill Fera, MD, Principal; Urvi Shah, Senior Manager; Maulesh Shukla, Manager; and Casey Korba, Research and Policy Manager, Deloitte. The ...
                                        Read More

                                        Accelerating the Adoption of Connected Health

                                        Chantal Worzala, PhD, Director of Policy, American Hospital Association, and Sarah Thomas, Director of Research, Center for Health Solutions (DCHS), ...
                                        Read More

                                            Audra Bohannon

                                            Audra Bohannon is a Senior Client Partner for Korn Ferry based in the Firm’s Boston office. As an expert on Diversity, Equity & Inclusion, for over 30 years, Ms. Bohannon has helped facilitate individuals and organizations to see the possibilities for a better tomorrow. Her experience as a thought leader, offers a fresh perspective on business needs and experiences of unheard talent. As trusted, advisor, Ms. Bohannon bridges organizational priorities to shift mindsets and create environments that accelerate outcomes by better understanding their talent. But it is her transformative power to engage hearts and minds that confirms her commitment to “potential of all, not just a few.”

                                            In her current position, Ms. Bohannon uses strategic analysis to determine organizational outcomes and define individual success. She delivers strategic leadership and business consultation an Executive Coach. It is her strong belief that shared responsibility between employer and employee is a fundamental requirement for people to be at their best, both professionally and personally. Her clients include a broad range of U.S. and global industries and businesses, from the Board of Directors to C-Suite executives as well as entry-level individual contributors.

                                            Ms. Bohannon is a frequent publisher and highly sought-after keynote speaker. Drawing on her life and career experiences to stimulate thoughtful conversation, she is fluent in topics related to the empowerment of people with a focus on diversity, equity, inclusion, and race matters. Whether engaging an industry audience or a global women’s summit, her message that “all people have potential” touches emotional buttons to connect people and creates a lasting, often life-changing, impact.

                                            Prior to her employment at Korn Ferry, Ms. Bohannon served as principal at Global Novations, senior vice president of Novations Group, and as partner and business architect of J. Howard & Associates, one of the leading consulting and training firms that established the diversity and inclusion industry.

                                            Areas of Expertise

                                            • Diversity, Equity, and Inclusion
                                            • Leadership Development
                                            • Talent Optimization
                                            • Social Justice
                                            • Gender Equality
                                            • Keynote Speaker

                                            Board Memberships

                                            • Community Builders
                                            • Accelerated College Experience, Inc.
                                            • The Center for Financial Planning

                                            Certifications, Awards & Publications

                                            • Executive Coaching Certificate
                                            • KF Assessment Certified
                                              • Styles & Climate
                                              • Social Motives
                                              • Inclusive Leader
                                            • Illuminating the Spirit, a guided journal for inviting energy and change into your
                                              life, Verna Ford & Audra Bohannon
                                            • Powering the Future: Diversity, Collaboration and Innovation, Inclusion Magazine,
                                              Winter 2018
                                            • Diversity Leadership Peer Award, Diversity Woman
                                            Bio posted February 2021
                                            Bohannon

                                            WEBINAR | Inclusion: Making it Real – Get it to Stick

                                            Audra Bohannon, Senior Client Partner and Norm Miles, Senior Principal at Korn Ferry.  This session focuses on accountability and sustainability ...
                                            Read More

                                            WEBINAR | Inclusion: Making it Real – Deliver on It

                                            Audra Bohannon, Senior Client Partner and Norm Miles, Senior Principal at Korn Ferry. What is required of the individual, management ...
                                            Read More

                                            WEBINAR | Inclusion: Making it Real – Are you Ready?

                                            Audra Bohannon, Senior Client Partner and Norm Miles, Senior Principal at Korn Ferry.  You know you need to do something ...
                                            Read More

                                            WEBINAR | Inclusion: Making it Real – Why is it Vital?  The Immediacy of Now

                                            Audra Bohannon, Senior Client Partner and Norm Miles, Senior Principal at Korn Ferry. Given the challenges in healthcare, change is paramount.  ...
                                            Read More

                                                SI SDoH Dialogue – Aug 18 2021

                                                “The Cross-section of Social Determinants and Equity in Health”
                                                Mikelle Moore, SVP & Chief Community Health Officer, Intermountain Healthcare

                                                This is an invitation-only event.  For more information, fill out the form, below.

                                                    COVID-19 Community Immunity for All Initiative at Atrium Health

                                                    Scott Rissmiller, MD, EVP & Chief Physician Executive, and Kinneil Coltman, DHA, SVP, Chief Community & Social Impact Officer, Atrium Health. Atrium Health’s “Community Immunity For All” collaborative has a united goal to ensure equity in access to COVID-19 vaccines, acknowledge the history of health injustice in communities of color, listen to and collaborate with partner organizations, and support individuals in making informed decisions to best protect their health and well-being. With the support of faith and community leaders and the state governor’s office, “Community Immunity For All” is eliminating barriers to the COVID-19 vaccine by holding vaccination events at community partner host sites, providing appointment scheduling and transportation support, and providing culturally responsive vaccine education and resources for community members. Quoting Secretary Dr. Mandy Cohen, North Carolina Department of Health and Human Services regarding this initiative, “’Community Immunity For All’ is the kind of collaboration that is needed to ensure equitable access to the vaccine and stop this pandemic. Everyone needs a spot to take their shot – a spot that is trusted and accessible.”

                                                    COVID-19 | health equity | community health | public health