These are all of the Upcoming Events:
Roundtable Series | Operationalizing Tech + AI for Revenue Cycle Performance Optimization
March 4, 2026, 1:00 pm – 2:30 pm CST
This is 1 of 4 Roundtable Series As healthcare organizations face mounting pressure to improve margins, access, and operational efficiency, revenue cycle operations have become a critical focus for the C-Suite. At its core, revenue cycle performance directly impacts three outcomes that matter most to executive leadership: stakeholder experience, net revenue capture, and operating costs. This Scottsdale Institute RoundTable will explore how leading organizations are operationalizing technology and AI to optimize revenue cycle performance end to end, from patient access through back-end financial processes. Rather than focusing on individual tools or emerging technologies in isolation, the discussion will center on revenue cycle as a technology-enabled operating model—one that reduces complexity for patients and clinicians, improves yield, and lowers the overall cost base. Participants will examine how enterprise platforms, analytics, automation, and AI can be aligned to revenue cycle workflows to: Improve patient and clinician experience by simplifying access, billing, and communication Increase net revenue capture through better front-end accuracy, intelligent outreach, and optimized workflows Reduce operating costs by addressing staffing constraints, manual work, and process variability Align front-, middle-, and back-end revenue cycle functions with EHR, ERP, and complementary engagement solutions Maximize existing technology investments before introducing new solutions D…
DIALOGUE | Population Health, Care, and Access + Virtual Care | “Healing from Afar: A Model Telepsychiatry Program Empowering HBCU Students”
March 17, 2026, 2:00 pm – 3:00 pm CDT
This session highlights how ECU Health is expanding access to behavioral health services through an innovative telepsychiatry model designed to support students at Historically Black Colleges and Universities (HBCUs). “Healing from Afar” showcases a scalable, increased access approach that reduces barriers to care and strengthens mental health support within academic communities. Attendees will gain insight into program design, partnership development, implementation strategy, measurable impact, and lessons learned, offering a practical framework for health systems and universities seeking to expand access to behavioral health services through virtual care.
WEBINAR | Connected Care: Driving Impact with Modern Interoperability and AI
March 18, 2026, 1:00 pm – 2:00 pm CDT
In a time of increasing patient complexity and workforce strain, the true value of healthcare technology is no longer measured by the mere existence of digital data, but by its ability to engage the user and drive clinical impact. This fireside chat will explore the essential evolution of connected care, moving away from fragmented, redundant document exchanges toward a shared mental model across the spectrum of care. This shift is crucial for providing holistic insight into a patient’s health journey across systems, settings, and time, enabling a unified approach to treatment and prevention goals. Mike Cordeiro, MEDITECH Senior Director of Interoperability, addresses interoperability misconceptions and emphasize the need for data sharing as the foundation for equitable technology access. This webinar covers how modern standards like FHIR dismantle traditional data silos, enabling real-time, trending insights within native workflows, and making data not just accessible, but actionable. We explore the connection between interoperability and AI, including how the use of AI to process both structured data and narrative content leads to a more comprehensive and well-rounded understanding of the patient. This session provides an overview of the current status of TEFCA adoption and the CMS Interoperability Framework across the industry, offering perspective on the anticipated evolution of these standards in the coming years.
WEBINAR | Inside Trinity Health’s $100M IT Cost Optimization Strategy through Archiving and Decommissioning
March 19, 2026, 1:00 pm – 2:00 pm CDT
Mike Prokic, Chief IT Strategy Officer; and Nick O’Connor, Chief Technology Officer, Trinity Health. Healthcare systems are facing unprecedented financial pressure, from federal reimbursement cuts and labor inflation to the operational drag of decades of M&A–driven application sprawl. In this webinar, Trinity Health C-suite IT leaders share how they turned application decommissioning into a repeatable, capital-funded financial strategy that is removing over $100 million in recurring IT operating expenses. Moderated by Clearsense CEO Jason Rose, this case-study–driven discussion explores how Trinity Health systematically retired nearly 800 applications across 92 hospitals while preserving clinical and financial access, accelerating M&A synergies, and reducing infrastructure and security risk. Attendees will learn how Trinity built an “assembly line” approach to archiving and decommissioning, structuring the program as CapEx under GAAP, and why active archiving, not just system shutdowns, was critical to success. This webinar provides a practical roadmap for CIOs, CFOs, and IT leaders at health systems of any size to unlock financial flexibility without compromising patient care or workforce stability. Documented by Gartner as the best practice for reducing tech debt, this is a webinar that will bring meaningful and rapid ROI to your health system.
WEBINAR | ECU Health model of nimble AI governance to avoid “bureaucratic theatre”
March 24, 2026, 1:00 pm – 2:00 pm CDT
Patrick Rogers, Director, Enterprise Data & Analytics; and John Hanna, MD, Associate CMIO, ECU Health. This webinar describes how ECU Health is transforming their AI governance to support an adaptive AI strategy and consistent monitoring of AI solutions across all stages of the lifecycle. Rather than relying on committee’s static approvals or process-heavy oversight, the approach emphasizes right‑sized guardrails, delegated decision-making, and continuous evaluation of value, risk, and performance as AI solutions evolve.
WEBINAR | From Referrals to Milestones: Building Behavioral Health Protocols in Women’s Health
March 25, 2026, 1:00 pm – 2:00 pm CDT
Scott Domingue, DNP, MBA, RN, NEA-BC, COO/CNO, Behavioral Health, Texas Health Resources; Laura Bauer, MHA, Vice President of Strategy; and Tom Milam, MD, Chief Medical Officer, Iris Telehealth; President, Iris Medical Group. Women’s health journeys are some of the most physically and emotionally demanding — fertility, pregnancy, and postpartum transition; neonatal care; and mid-life hormonal changes. Yet behavioral health support is often delivered through reactive referrals, leaving emotional strain unaddressed until it begins to undermine engagement, adherence, and outcomes. Leading health systems are shifting from referral-based models to proactive, milestone-driven behavioral health protocols embedded directly within women’s health care journeys. By activating behavioral health support for women and their families at key moments of stress, transition, and vulnerability, organizations are improving patient experience, strengthening continuity of care, and driving better clinical and operational outcomes. In this webinar, we’ll explore the most common behavioral health challenges across women’s health care journeys, the measurable impact of proactive integration on outcomes, and practical approaches for building behavioral health into standard care protocols. Learning Objectives: By the end of this session, participants will be able to: Identify key behavioral health milestones across women’s health care journeys — including fertility, pregnancy, postpartum an…
Building the Connected Care Team of Tomorrow- Virtual Care at University Hospitals
March 31, 2026, 1:00 pm – 2:00 pm CDT
Brian Nelson, MHA, BSN, RN, Program Manager; and Lauren Yanus, BSN, BA, RN, CPN, Platform Lead, Veale Healthcare Transformation Institute, University Hospitals (UH) . Discover how UH is reimagining nursing care through its innovative Connected Care Team virtual nursing model. In this session, UH leaders will share how advanced video/audio technology, platform development, and nurse‑designed workflows are expanding clinical capacity, reducing workload burden, and improving patient outcomes. Learn how virtual nurses support admissions, discharges, rounding, emergency department workflows, and continuous patient observation, returning valuable hours to bedside teams. The webinar will highlight early results, key lessons from whole‑hospital implementation, and what’s next as UH expands virtual care capabilities across service lines. Attendees will leave with practical insights on building a scalable, high‑impact virtual nursing program that enhances safety, efficiency, and caregiver satisfaction.
FIRESIDE CHAT | Violence as a Public Health Crisis: What Healthcare Leaders Must Do Now
April 1, 2026, 1:00 pm – 2:00 pm CDT
Gun violence, immigration raids, rising incivility, and escalating violence within healthcare settings are issues no community—or health system—is immune to. As more individuals present in acute crisis or severe emotional dysregulation, hospitals and clinics are increasingly becoming sites of harm not only for patients, but for the care teams who serve them. Join Michael Dowling, CEO Emeritus of Northwell Health, and Lisa Shannon, CEO of Allina Health, for a candid conversation about the realities of violence and social unrest as critical public health crises that demand decisive, values‑driven leadership. Moderated by John Glaser, Chair of the Scottsdale Institute’s Board, this timely discussion is essential for healthcare executives navigating an environment where the safety of caregivers is under growing threat. As the social fabric continues to fray, healthcare leaders face a dual—and often competing—responsibility: delivering compassionate care to people in profound distress while ensuring a safe environment for staff who are increasingly exposed to verbal abuse, physical assaults, and moral injury. This fireside chat will explore how violence inside and outside healthcare facilities intersects with broader societal instability, and what leaders must do now to respond. This discussion will delve into critical questions, including: How do health systems effectively prevent, prepare for, and respond to violence across the continuum—from gun trauma and immigra…
DIALOGUE | CISO – Strategic Priorities, Plans, and Perils for 2026
April 7, 2026, 2:00 pm – 3:00 pm CDT
Janet Guptill, FACHE, CPHIMS, President & CEO, Scottsdale Institute What’s in store for 2026 for leading health system CISO? Join your Scottsdale Institute peers to share your priorities, plans, and perils as you navigate the year ahead. To guide our discussion, we are asking each member health system to complete a brief five-minute survey which CISOs will receive via their invitation. We’ll use the survey results as discussion starters during our one-hour meeting. Participation in the survey is required to receive a copy of the results. SI Dialogue calls are only open to member health systems, and this invitation is exclusively for members of the CISO Affinity group. This allows us to create a trusting environment for open and strategic dialogue.
WEBINAR | Optimization and Cultural Change Drive Revenue Cycle Success
April 8, 2026, 1:00 pm – 2:00 pm CDT
Randy Notes, Managing Director; Doug Story, Managing Director; and Candace Rogerson, Director, Impact Advisors. A five-hospital system with 250+ care sites and more than 25,000 team members launched a strategic revenue cycle optimization initiative to address evolving payer requirements, denial trends, and opportunities to better align Epic configuration with foundation best practices. In this webinar, Impact Advisors outlines a 12-month Revenue Cycle Management (RCM) transformation that paired Epic optimization with the operating model, governance, and training required to sustain change. Attendees will learn how coordinated workstreams reduced denial drivers (authorization, registration accuracy, claim timeliness), simplified and prioritized AR workqueues, strengthened point-of-service collections, and modernized reporting by shifting from manual tracking to standardized Epic dashboards and self-service analytics. The session also highlights targeted improvements to documentation workflows to support risk capture and value-based performance, as well as how the organization has built on this foundation by adopting advanced AI, automation, and analytics to further enhance performance. Attendees will walk away with practical insights to drive measurable operational and financial improvement—an approach that exceeded the original target by $27M while building internal capability to sustain and accelerate results over time.
WEBINAR | Ascension’s Clinical Innovation Institute
April 22, 2026, 1:00 pm – 2:00 pm CDT
Frederick Masoudi, MD, MSPH, Vice President and Chief Academic Officer; Mitesh Patel, MD, MBA, Vice President and Chief Clinical Transformation Officer; and Jon Taves, MBA, Associate Vice President, Clinical Innovation, Ascension. Learn why the Clinical Innovation Institute was formed and how leaders intend to innovate for quality, growth, and experience. They will share their current cornerstone programs and what they intend on building in the future. The team will also share how they partner with Ascension’s broader innovation ecosystem – collaborating with cross-functional partners at the System office and market levels to advance the future of care delivery for Ascension together. They will also share how they engage with their venture partner, Ascension Ventures.
2026 Scottsdale Institute Annual Conference
April 28, 2026 – May 1, 2026
Crossing the AI Chasm: Level Up!Annual Conference | April 28 – May 1, 2026* Please note that the AI Symposium requires a separate registration, and both events are invite only.By Invitation only Members can log in to register and view full conference information. If you are part of a member organization, you can create a profile. For questions regarding your organization’s participation, please contact us. Crossing the AI Chasm: Level Up! Healthcare’s AI inflection point is now. Join C-suite leaders at the SI Annual Conference to move beyond theory and build practical, actionable strategies. We will tackle the most critical challenges: evaluating standalone vs. EMR-embedded tools, preparing for new legislation, and developing the governance frameworks necessary for responsible, value-driven AI adoption across clinical and operational domains. Annual Conference Attendance is by Invitation Only Invitations are extended to C-suite executives and VP+ level members of their executive teams from SI member organizations and select industry partners. Attendance is included in your annual membership or sponsorship agreement. For questions regarding your organization’s participation, please contact Janet Guptill, President and CEO of the Scottsdale Institute. Use the coupon code from your invitation to waive Annual Conference fees. Invited guest fees apply. Date Time Event Tuesday, April 28, 2026 1:00 PM – 5:15 PM 5:30 PM – 7:30 PM AI Symposium Networking Reception Wedne…
2026 Scottsdale Institute AI Symposium
April 28, 2026, 1:00 pm – 5:15 pm CDT
Crossing the AI Chasm: What’s Next?AI Symposium | April 28, 2026* Please note that the Annual Conference requires a separate registration, and both events are invite only. By Invitation only Members can log in to register and view full conference information. If you are part of a member organization, you can create a profile. For questions regarding your organization’s participation, please contact us. Crossing the AI Chasm: What’s Next? Connect with C-Suite executives who are actively shaping how AI and human expertise combine to advance patient care, operational excellence, and sustainable growth. The Scottsdale Institute’s invite-only symposium will include industry experts alongside health system executives who will push the boundaries on what we think is possible with AI in transforming healthcare. Early Bird (by 2/28/2026) Regular SI Health System Member $500 $750 Non-Member (Sponsor + Guest) $750 $1000 Use the coupon codes provided in your email invite to activate your applicable discount in your cart. Registration confirmation must be received to secure your Early Bird pricing. Attendance at SI events is by invitation only. Please contact us for more information. Date Time Event Tuesday, April 28 1:00 PM – 5:15 PM 5:30 PM – 7:30 PM AI Symposium Networking Reception Provocative Insights New Cross-View Conversations surface opposing perspectives to challenge the status-quo and invite collaborative problem solving. Joint Reception Connect …
Roundtable Series | Operationalizing Tech + AI for Workforce & Labor Productivity & Performance
May 11, 2026, 2:00 pm – 3:30 pm CDT
This is 2 of 4 Roundtable Series With the One Big Beautiful Bill Act, healthcare leaders are under even more pressure to improve access, efficiency, outcomes, and margins - while working with stretched teams and increasingly complex technical environments. This Scottsdale Institute Roundtable Series brings together Impact Advisors’ subject matter experts to explore proven strategies for improving healthcare performance through technology-enabled revenue cycle, workforce, clinical, and supply chain operations. Each session will focus on practical approaches to aligning workflows, strengthening performance through analytics and automation, maximizing the value of enterprise platforms (EHR/ERP), and building resilient, scalable operating models. Sessions are designed for peer dialogue and real-world takeaways, grounded in Impact Advisors’ experience across clinical, financial, operational, and technical domains.
WEBINAR | Spatial Computing: The Future of Clinical Work
May 15, 2026, 1:00 pm – 2:00 pm CDT
A new computing platform is emerging in healthcare, distinct from AI. In this session, Dr. Tommy Korn, Chief Spatial Computing Officer and Ophthalmologist at Sharp HealthCare explores how spatial computing enables clinicians to engage with information with greater depth, context, and precision, particularly across surgery, imaging, and virtual care. Drawing from real-world frontline clinical work, he examines how spatial technologies can redefine clinical work, education, telehealth, and collaboration, while allowing technology to move into the background and introduce a new computing paradigm shift, one that will redefine work, create new roles, and enable entirely new categories of clinical and operational capability.
Roundtable Series | Operationalizing Tech + AI for Increased Clinical Capacity
September 16, 2026, 3:00 pm – 4:30 pm CDT
This is 3 of 4 Roundtable Series With the One Big Beautiful Bill Act, healthcare leaders are under even more pressure to improve access, efficiency, outcomes, and margins - while working with stretched teams and increasingly complex technical environments. This Scottsdale Institute Roundtable Series brings together Impact Advisors’ subject matter experts to explore proven strategies for improving healthcare performance through technology-enabled revenue cycle, workforce, clinical, and supply chain operations. Each session will focus on practical approaches to aligning workflows, strengthening performance through analytics and automation, maximizing the value of enterprise platforms (EHR/ERP), and building resilient, scalable operating models. Sessions are designed for peer dialogue and real-world takeaways, grounded in Impact Advisors’ experience across clinical, financial, operational, and technical domains.
SUMMIT | CIO
November 3, 2026 – November 4, 2026
Save the date for the Scottsdale Institute’s CIO Summit which includes crossover programming with the CISO Summit on Wednesday, November 5th in Tampa, FL. Watch your email for registration and agenda updates coming in Summer 2026. Hosted by BayCare Health System Sponsored by Impact Advisors Save the Date – SI 2026 CIO Summit November 3-4, 2026 Add to calendar: + iCal Export (Outlook) | + Google Calendar
SUMMIT | CISO
November 4, 2026 – November 5, 2026
Save the date for the Scottsdale Institute’s CISO Summit which includes crossover programming with the CIO Summit on Wednesday, November 5th in Tampa, FL. Watch your email for registration and agenda updates coming in Summer 2026. Hosted by BayCare Health System Sponsored by Impact Advisors Save the Date – SI 2026 CISO Summit November 4-5, 2026 Add to calendar: + iCal Export (Outlook) | + Google Calendar
Roundtable Series | Operationalizing Tech + AI for Supply Chain Workflow Resilience & Efficiency
November 18, 2026, 3:00 pm – 4:30 pm CST
This is 4 of 4 Roundtable Series With the One Big Beautiful Bill Act, healthcare leaders are under even more pressure to improve access, efficiency, outcomes, and margins - while working with stretched teams and increasingly complex technical environments. This Scottsdale Institute Roundtable Series brings together Impact Advisors’ subject matter experts to explore proven strategies for improving healthcare performance through technology-enabled revenue cycle, workforce, clinical, and supply chain operations. Each session will focus on practical approaches to aligning workflows, strengthening performance through analytics and automation, maximizing the value of enterprise platforms (EHR/ERP), and building resilient, scalable operating models. Sessions are designed for peer dialogue and real-world takeaways, grounded in Impact Advisors’ experience across clinical, financial, operational, and technical domains.
These are Past Events
WEBINAR | Innovating for Impact: Creating a System for Long-Term Solutions to the Opioid Crisis, Not Just More Bandaids
February 26, 2026, 1:00 pm – 2:00 pm CST
Holly Geyer, MD, FASAM, Associate Professor of Medicine, Mayo Clinic; Craig Norquist, MD, Fellowship Director, Chief Medical Information Officer, HonorHealth; and Koran Hardimon, Founder & CEO, Ginkgo Consulting. This session explores how healthcare and community leaders are collaborating to create systems-level, sustainable solutions to the opioid crisis. Speakers from Mayo Clinic, HonorHealth, and Valley Leadership will share how innovative partnerships, like the Opioid Use Disorder Business Toolkit and Arizona’s STOP-IT initiative, are leveraging technology, trust, and cross-sector collaboration to move beyond short-term fixes toward lasting impact.
WEBINAR | The New ED Throughput Equation: Why Behavioral Health Now Defines Emergency Department Performance
February 24, 2026, 1:00 pm – 2:00 pm CST
Emergency departments are increasingly on the front lines of the behavioral health crisis — and the impact is reshaping how emergency medicine is practiced. Psychiatric presentations now drive a disproportionate share of emergency department length of stay, boarding, admissions, and repeat visits, creating clinical and operational challenges that traditional ED models were never designed to manage. In this physician-led Scottsdale Institute panel, President, Iris Medical Group, Dr. Matthew Harbison (Vice President of Care Coordination and Hospitalist Medicine, Memorial Hermann), Dr. Robert L. Trestman (Chair of Psychiatry and Behavioral Medicine, Carilion Clinic and Virginia Tech Carilion School of Medicine), and Dr. Tom Milam (Chief Medical Officer), Iris Telehealth bring a frontline clinical perspective to the evolving role of behavioral health in emergency care. Drawing on their experience across emergency medicine, psychiatry, hospital medicine, and care coordination, the panel examines how rising behavioral health demand is redefining emergency department performance — and why improving psychiatric access, clinical decision-making, and care transitions is now central to ED throughput, patient safety, and quality outcomes. The discussion focuses on practical, physician-driven strategies for managing behavioral health presentations more effectively in the ED, improving disposition confidence, reducing unnecessary admissions and boarding, and strengthening connections t…
WEBINAR | Governance, Education, and Personalization: From Correlation to Causation
February 18, 2026, 1:00 pm – 2:00 pm CST
Philip Bernard, MD, CMIO; Jimmie Glorioso, MS, CHCIO, CPHIMS, VP, Applications; and Vishal Patel, Director, Informatics Education, Children’s Health. In this webinar, Governance, Education, and Personalization: From Correlation to Causation, we’ll build on the KLAS Arch Collaborative’s Three Keys of education, personalization, and culture to show how intentional governance can truly empower users. We’ll explore practical ways to partner with physicians and IT to create shared value, strengthen culture, and accelerate adoption. You’ll also learn how to deliver training that actually works – personalized, scalable, and driven by meaningful metrics.
WEBINAR | Scaling Intelligence: CommonSpirit’s Journey Governing 230+ AI Tools for Better Health Outcomes
February 17, 2026, 1:00 pm – 2:00 pm CST
CommonSpirit Health is at the forefront of AI adoption in healthcare, with over 230 artificial intelligence tools actively enhancing operations and patient care. Daniel Barchi, SEVP, CIO and Thomas McGinn, MD, MPH, EVP, Chief Physician Executive Officer provide a unique perspective on the challenges and successes of implementing AI at such an extensive scale. They share specific case studies and organizational learnings, illustrating how AI is being leveraged to: Increase Operational Efficiency: Streamlining workflows and optimizing resource allocation. Enhance Clinical Quality: Supporting diagnostic accuracy and proactive interventions. Improve Patient Care Delivery: Creating more seamless, effective, and patient-centric experiences. Learn how CommonSpirit is building a responsible and impactful AI ecosystem to drive healthcare forward.
WEBINAR | ACCESS Unlocked: CMS’s Bold New Model for Tech-Enabled Chronic Care Management
February 12, 2026, 1:00 pm – 2:00 pm CST
Jared Augenstein, Senior Managing Director and Randi Seigel, Partner, Manatt provide an overview of CMMI’s new ACCESS (Advancing Chronic Care with Effective, Scalable Solutions) Model – its strategic intent, operating design, and near-term decisions for large health systems. They explain how ACCESS replaces activity-based payment with recurring Outcome-Aligned Payments tied to measurable improvements in chronic-condition outcomes; the initial clinical focus areas and patient enrollment pathways (direct-to-model enrollment and referrals); and the roles and requirements for participating Medicare Part B–enrolled organizations. Also learn how ACCESS is designed to complement – not replace – traditional longitudinal care, including the new co-management dynamic (and related payment) for PCPs and referring clinicians, CMS monitoring and public reporting expectations, and the practical “CEO/CFO/CIO/CMO checklist” for readiness: financial modeling under outcome-linked payments, data/analytics and PROM capture, integration and interoperability, contracting and partner strategy (including how digital health organizations may participate), governance, and an application/timeline roadmap for organizations considering a July 1, 2026 start.
WEBINAR | Froedtert Health – Improving EHR Engagement with Epic Specialty Sprints
February 11, 2026, 1:00 pm – 2:00 pm CST
Erin Banaszak, Team Supervisor; Christopher Jasen, Director, Epic Ambulatory Clinical Applications; and Keith Woeltje, MD, PhD, Vice President and Chief Medical Informatics Officer (CMIO), Froedtert Health. This webinar explores how Epic Specialty Sprints can drive measurable improvements in EHR engagement and satisfaction. We discuss the foundational principles of Specialty Sprints, focusing on how to structure and implement them effectively. Key topics include identifying areas of low satisfaction, allocating resources strategically, and building the right teams to support each sprint. Participants gain practical insights on using data to measure impact, enhance customer experiences, and continuously refine processes for ongoing success. By the end of the session, attendees will understand the essential components of a successful Specialty Sprint Program—empowering them to create sustained, meaningful improvements in engagement and satisfaction.
DIALOGUE | CIO – Strategic Priorities, Plans, and Perils for 2026
February 5, 2026, 3:00 pm – 4:00 pm CST
Janet Guptill, FACHE, CPHIMS, President & CEO, Scottsdale Institute What’s in store for 2026 for leading health system CIOs? Join your Scottsdale Institute peers to share your priorities, plans, and perils as you navigate the year ahead. To guide our discussion, we are asking each member health system to complete a brief five-minute survey which CIOs will receive via their invitation. We’ll use the survey results as discussion starters during our one-hour meeting. Participation in the survey is required to receive a copy of the results. SI Dialogue calls are only open to member health systems, and this invitation is exclusively for members of the CIO Affinity group. This allows us to create a trusting environment for open and strategic dialogue.
WEBINAR | Innovating with Intention: How Culture and AI Are Reshaping Patient Access at Houston Methodist
February 5, 2026, 1:00 pm – 2:00 pm CST
S. Nicholas Desai, DPM, MBA, FACFAS, COO, Chief Medical and Quality Officer, Houston Methodist Cypress Hospital; and LeTesha Montgomery, RN, MHA, FACHE, Senior Vice President, Houston Methodist. Improving patient access isn’t just an operational challenge—it’s a cultural transformation. Join this engaging Q&A-style webinar as Houston Methodist leaders share how shifting mindsets, redesigning processes, and deploying AI-enabled innovation have fundamentally improved patient access, navigation, and experience across the system. Hear firsthand from the senior leader for access, questioned by a practicing physician and COO whose campus felt the impact of these changes. This unique conversation offers dual perspectives on what changed, how it happened, and what it means for patients, clinicians, and health systems moving forward.
WEBINAR | Leading with Love: The Movement, the Momentum, and the Road Ahead
February 4, 2026, 1:00 pm – 2:00 pm CST
Apurv Gupta, MD, MPH, Co-Founder and Board Member, A Loving Organization; Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement (IHI); Andrea Werner, BSW, MSW, Chief Population Health Officer, Emplify Health; and Zeev Neuwirth, MD, Healthcare Executive, Author, Podcast Host.If there was ever a moment in time that the medical industrial complex (aka US Healthcare) needed a loving leadership approach, that moment is now. In this highly engaging panel, we’ll focus on the following: Providing an update on where the Loving Organization movement is and where it’s heading – including a discussion of the basic principles and methodologies Why it’s important from the perspective of three diverse healthcare leaders who are making it happen and how it’s connected to the outcomes that healthcare systems and provider groups are striving for A case study of a leading healthcare system that is deploying ‘loving systems’ oriented thinking and what interim outcomes they’re already manifesting
WEBINAR | AI-powered Risk Adjustment at University of Miami Health System
February 3, 2026, 1:00 pm – 2:00 pm CST
Hospital and health system leaders increasingly view patient population risk adjustment as a strategic health system imperative. However, while they often have a high-level understanding of how measures such as observed-to-expected (O:E) ratios and other risk-adjustment factors work, they may not know how their clinical documentation teams can improve them, or how technologies such as AI can help. Join Tiara Minor, Director of Clinical Documentation Integrity for University of Miami Health System, for an in-depth look at adjusting risk for mortality, a key factor that impacts quality ratings and rankings, reimbursement, and health system reputation. She provides an overview of key concepts and strategies, and shares a practical, inside view how her team integrated AI-driven tools into CDI workflows to improve mortality O:E performance. Attendees learn: Fundamentals of risk adjustment and Observed-to-Expected ratios, using Mortality as an example. How leveraging AI and automation within CDI workflows enables health systems to capture accurate patient acuity, optimize risk-adjusted metrics, and protect margins under value-based care models. The benefits to University of Miami Health System of this important work.
FIRESIDE CHAT | The Great Healthcare Disruption: The Good (mostly) the Bad and the Ugly About Tomorrow’s Healthcare
January 29, 2026, 1:00 pm – 2:00 pm CST
Join Marschall Runge, MD, PhD, former CEO of Michigan Medicine and Dean of the University of Michigan Medical School, Bryan Kirby, VP, Kirby Partners and Christy Harris Lemak, PhD, EVP of Research & Learning, Scottsdale Institute for an optimistic exploration of the future of U.S. healthcare. Despite our unique national challenges, the discussion will delve into the groundbreaking advancements already transforming patient care and discovery, from the rapid evolution of AI in diagnostics and drug development to its role in operational efficiency and patient/provider support. This fireside chat will highlight how we can harness these incredible tools to foster better health outcomes and address critical issues like prevention and chronic disease management. The group will discuss the imperative of strong leadership and innovative structural approaches to navigate cost complexities and ensure a more accessible, effective healthcare system for all Americans. SI 2025 Annual Conference: Inspiring Trust – Shaping Healthcare’s Future Software as a Medical Practitioner—Is It Time to License Artificial Intelligence? Applying Clinical Licensure Principles to Artificial Intelligence; ChatGPT Health
SUMMIT | 2026 AI and Analytics
January 29, 2026, 8:00 am – January 30, 2026, 5:00 pm CST
Join us for the 2026 Scottsdale Institute AI and Analytics Summit in collaboration with ACHE of Central Florida – an exclusive, in-person gathering of AI visionaries, Chief Analytic Officers, and data scientists harnessing the power of AI and data to drive adoption of promising new technologies and advance organizational excellence. This Summit will include a crossover opportunity with the Clinical Informatics Summit being held that same week. Summit Snapshot Presentation Slides Agenda Attendee List Small Groups Intentionally intimate group of Chief Analytic Officers, Chief AI Officers, and executive leaders to allow for open and candid sharing of best practices and lessons learned. Experiential Tours Experiential tours combined with facilitated dialogues to advance collective knowledge and find solutions to leverage clinical informatics to improve patient care and enhance provider well-being. Networking Meaningful networking throughout the Summit to establish connections with leading health system peers supporting collaboration and solutions implementation long beyond the Summit.This program is eligible for ACHE Qualified Education credits toward earning or maintaining your FACHE credential through the ACHE Central Florida chapter. Participants may self-report their attendance by visiting their MyACHE page and uploading their summit registration confirmation email and/or the agenda, which will note the ACHE credits available from Scottsdale Institute (SI)…
SUMMIT | 2026 Clinical Informatics
January 28, 2026 – January 29, 2026
Join us for the 2026 Scottsdale Institute Clinical Informatics Summit in collaboration with ACHE of Central Florida – an exclusive, in-person gathering of clinical leaders advancing the digital revolution to improve patient outcomes and workforce well-being. This Summit will include a crossover opportunity with the AI and Analytics Summit being held that same week. Clinical Informatics Summit Snapshot Clinical Informatics Agenda Scaling Ambient Technology Across Care Settings Slides AI Governance Attendee List Small Groups Intentionally intimate group of CMIO, CNIO, and executive leaders to allow for open and candid sharing of best practices and lessons learned. Experiential Tours Experiential tours combined with facilitated dialogues to advance collective knowledge and find solutions to leverage clinical informatics to improve patient care and enhance provider well-being. Networking Meaningful networking throughout the Summit to establish connections with leading health system peers supporting collaboration and solutions implementation long beyond the Summit. Crossover Programming Attendees of both the Clinical Informatics and AI & Analytics Summits will join Thursday morning for special crossover programming, featuring: A tour of Celebration Health & Global Robotic Surgery Center A live demo of enterprise ChatGPT applications in clinical settings This program is eligible for ACHE Qualified Education credits toward earning or maintaining your FAC…
WEBINAR | Scaling AI-Assisted Infection Prevention: CLABSI Case Review and Beyond
January 27, 2026, 1:00 pm – 2:00 pm CST
John Doerpinghaus, Director; Jathan Merkel, Managing Consultant; and Avery Ashby, Managing Director, Impact Advisors. Many health systems are testing Generative AI (GenAI) and large language models (LLMs), but pilots often stall before they help front-line teams. In this webinar, Impact Advisors shares how it implemented GenAI within a leading health system to support central line-associated bloodstream infection (CLABSI) case review, cutting down manual chart scanning while keeping clinicians in charge of the final decision. The session will walk through what was actually built, how infection prevention and quality leaders were involved, and how governance and change management were handled. We will also touch on how the same approach can be adapted for other healthcare-associated infections (HAIs) and selected quality measures, including those used in programs such as U.S. News & World Report.
WEBINAR | Considerations for Health Systems to Help Bridge the Tech Value Gap
January 22, 2026, 1:00 pm – 2:00 pm CST
Michael T. Black, Managing Director; Maulesh Shukla, Executive Manager, Deloitte; and Christy Harris Lemak, PhD, FACHE, Executive Vice President, Scottsdale Institute. Join us as we dive deeper on the insights from Scottsdale Institute’s recent collaborative survey-based publication with Deloitte on how broader measurement of enterprise technology’s value can unlock greater benefits for patients, staff, and finances. According to the survey, while 80% agree that measuring technology value is critical, half or fewer executives regularly assess technology’s impact on consumer experience, workforce productivity, brand reputation, or track opportunity costs, creating a tech value gap. As scrutiny of investments in transformative technologies such as AI advances, closing the gap is critical – 78% report investment decisions hinge on comprehensive value measurement. Join to learn more about the tech value gap and strategies to bridge this gap.
WEBINAR | AI That Amplifies: Re-engineering Hospital Care Coordination Workflows as a Foundation for Clinical Data Intelligence
January 21, 2026, 1:00 pm – 2:00 pm CST
Join Teri Sholder, RN, MHA, CEO at Sholder Healthcare, and Kai Romero, MD, Head of Clinical Success at Evidently for a deep-dive into how the team approaches re-engineering Hospital Care Coordination and creating a solid foundation of workflow efficiency to amplify with AI-driven Clinical Data Intelligence.
Fireside Chat: From Strategy to Value: Implementing AI in Complex Health Systems
January 20, 2026, 1:00 pm – 2:00 pm CST
Duke Health’s SVP & Chief Digital Officer, Jeffery Ferranti, MD, MS joins Kirby Partners CEO, Judy Kirby for this timely discussion. He shares practical insights on Adopting AI in a complex organization, including where he is creating measurable value, managing risks and expectations, and the investment choices that matter most. He offers perspectives on med-tech innovation, regulatory shifts and emerging informatics trends that are influencing digital priorities for health systems.
WEBINAR | Building the Data Foundation for AI in Behavioral Health: From Measurement to Action
January 15, 2026, 1:00 pm – 2:00 pm CST
Kathleen “Kathi” Cox, COO, Ambulatory & Virtual Channel, Texas Health Resources; David Bartley, Chief Solutions Officer; and Andy Flanagan, CEO, Iris Telehealth. As health systems race to modernize behavioral health, one truth has become clear: meaningful innovation — including AI — cannot happen without a strong data foundation. Behavioral health has long relied on narrative documentation and variable workflows, making it difficult to measure outcomes, predict risk, or design care models that scale. This session brings together health system, product, and executive leaders to explore how measurement-based care (MBC), structured data, and enterprise analytics create the conditions for smarter, more proactive behavioral health delivery. Panelists will discuss how MBC serves as the behavioral health “source of truth,” why analytics is essential for revealing access gaps and outcome variation, and how AI can responsibly accelerate insight only when the underlying data is consistent, clinically relevant, and trustworthy. Drawing from real-world examples — including work underway at Texas Health Resources — this conversation will ground the future of behavioral health AI in practical steps organizations can take today to improve data quality, strengthen integration, and prepare for the next era of care. Key Takeaways 1. Understand why behavioral health lags behind. Leaders will learn why BH has historically lacked structured data, and how this gap limits…
WEBINAR | Transforming Parkinson’s Care at Cedars Sinai: Remote Monitoring, Therapy Optimization, and Real-World Impact
January 14, 2026, 1:00 pm – 2:00 pm CST
Join Michele Tagliati, MD, Head of Movement Disorders at Cedars-Sinai, and Caroline Cake, CEO and co-founder at Kneu Health for an in-depth discussion on how remote monitoring is reshaping Parkinson’s care delivery. Dr. Tagliati and Caroline explore how data is strengthening patient engagement, supporting more precise and timely medication adjustments, and reducing avoidable deterioration between visits and emergency admissions. Dr. Tagliati shares clinical insights from leading a world-renowned Parkinson’s program, including how digital tools can transform access to care in a sustainable and scalable way. The session also highlights emerging evidence on outcomes, practical implementation lessons, and what the next generation of Parkinson’s care looks like.
WEBINAR | Reimagining Medical Coding: The Autonomous Revolution in Healthcare
January 13, 2026, 1:00 pm – 2:00 pm CST
Anne Robinson, VP, Middle Revenue Cycle Innovation; and Melinda Bowman, Director, CAC and AI Technology Implementation & Optimization, Ensemble. Join us as we explore how autonomous medical coding is reshaping the healthcare landscape. Learn about the latest AI-driven advancements, workforce impacts, and practical strategies for successful adoption. Gain insights from real-world implementations and see how automation done right can boost accuracy, efficiency, and compliance.
WEBINAR | The MOTHeRS Project: Maternal Outreach through Telehealth for Rural Sites
January 7, 2026, 1:00 pm – 2:00 pm CST
Sy Atezaz Saeed, MD, MS, FACPsych, Professor and Chair Emeritus, Department of Psychiatry and Behavioral Medicine, Brody School of Medicine. Women face significant challenges in accessing comprehensive, affordable, high-quality maternal and mental health care, especially in rural areas that are characterized by high unemployment, poverty, significant minority populations, and geographic barriers that complicate access to care. The COVID-19 pandemic intensified health disparities, especially in maternal health among expectant mothers in rural Eastern North Carolina. These mothers faced increased risks due to limited access to prenatal care for high-risk pregnancies, maternal-fetal medicine specialists, heightened mental health issues, and the impact of social determinants of health. The MOTHeRS Project implemented a multidisciplinary telehealth service integrating maternal-fetal medicine specialists, diabetes educators, nutritionists, psychiatrists, and other health care professionals into rural obstetric clinics. This model helped manage patients in clinics closer to their homes, minimized the need for travel, and brought specialized care directly to underserved communities. Implementation of telehealth services in this project reduced travel for high-risk patients by over 434,000 miles and facilitated 2,845 patient visits, including behavioral health interventions. Moreover, the project screened 41,229 patients for food insecurity and addressed food insecurity by distributin…
WEBINAR | Here Health: Creating a Virtual-First Care Experience From Within A Health System
December 18, 2025, 1:00 pm – 2:00 pm CST
Brad Crotty, MD, MPH, FACP, VP, Chief Digital Officer; Melek Somai, MD, MPH, Assistant Professor of Medicine & Chief Technology Officer; and Toni Hofhine, Business Operations Manager, Froedtert & the Medical College of Wisconsin Health Network. With 45% of primary care physicians projected to leave the workforce in the next decade (AAMC)—the traditional healthcare model is reaching a breaking point. Meanwhile, patients are drowning in MyChart messages and seeking care that meets them where they already are: online. Here Health, the innovative digital care service from the Froedtert & MCW health network, was created to address these challenges head-on. In this webinar, we’ll share how we’re rethinking care delivery from the ground up—starting digital but seamlessly connecting to brick-and-mortar facilities when in-person care is needed. In this session, you’ll discover: Why waiting isn’t an option: The urgent need to innovate and develop new care models now The economics of transformation: How digital-first care reduces fixed costs while expanding access Meeting patients where they start: Addressing the MyChart glut by connecting with patients digitally from day one Preparing for AI-enabled care: Building infrastructure for the next era of healthcare delivery The hybrid model: Why “digital-first” doesn’t mean “digital-only”—and how to bridge virtual and physical care effectively This webinar will provide practical insights into building sustainable, patient-c…
WEBINAR | The AI Balancing Act: Build, Buy, or Partner?
December 17, 2025, 1:00 pm – 2:00 pm CST
Health systems are facing unprecedented pressure to deliver value, reduce operational friction, and thoughtfully integrate AI into clinical and administrative workflows. But with limited resources and rapidly evolving technology, leaders are confronting a central strategic dilemma: What should we build internally, what should we buy, and when is it best to partner? In this engaging fireside chat, Shruti Cruz, MBA, Director of Digital Solutions at Northwestern Medicine, and Faraz Ahmad, MD, MS, Associate Director of the Center for Artificial Intelligence at the Northwestern Medicine Bluhm Cardiovascular Institute, share real-world insights about navigating the complexities of the AI decision-making process and successfully implementing AI solutions at scale across a large academic health system. They discuss practical lessons learned related to governance, resource allocation, and value realization, offering a candid and pragmatic framework for navigating AI effectively.
WEBINAR | AI Vendor Intake Forms: Comparative Analysis of SI Member Governance Practices
December 16, 2025, 1:00 pm – 2:00 pm CST
J.C. Rojas, MD, MS, Associate Chief Medical Information Officer at Rush University Medical Center joins with Christy Harris Lemak, PhD, FACHE, EVP, Research and Learning at SI for an insightful and timely discussion of a recent survey of SI members. In this comparative analysis study, AI solution intake forms used by 16 health systems were collected and analyzed. The forms in the study sample cover evaluation of vendor-derived solutions in addition to internally-built AI tools, and cover a variety of assessment areas. A sneak preview: Intake forms averaged 24 questions. Well-represented sections include model performance metrics, data privacy/security, and regulatory status. Half of forms ask about FDA approval. Questions around workflow impact assessment, equitable access and care, and patient disclosure are found in some health system intake forms.
FIRESIDE CHAT | When Algorithms Harm: Understanding and Addressing Bias in Clinical Care
December 12, 2025, 12:00 pm – 1:00 pm CST
Amaka Eneanya, MD, MPH, FASN, Adjunct Professor of Medicine, Emory; and Cardinale B. Smith, MD, PhD, FASCO, Chief Medical Officer, Memorial Sloan Kettering Cancer Center. For decades, race-based clinical algorithms have shaped diagnosis and treatment decisions across medicine, often without critical examination of their underlying assumptions. Yet race is a social, not biological, construct, and its inclusion in clinical algorithms has perpetuated inequities in care delivery and outcomes. This webinar explores the scientific, ethical, and operational implications of using race in clinical decision tools and the transformational work underway to address these issues. Drs. Eneanya and Smith highlight lessons from nephrology and oncology to eliminate these harmful approaches. When Machines Prescribe Inside the bruising battle to purge race from a kidney disease calculator
WEBINAR | Scaling Trust: Insights from CommonSpirit and Geisinger on Enterprise AI Implementation
December 11, 2025, 1:00 pm – 2:00 pm CST
John Chelico, MD, System Vice President and CMIO, CommonSpirit Health; Ben Hohmuth, MD, MPH, Chief Medical Informatics Officer, Clinical Lead for the Value-Based Platform, Geisinger Health System; and Reid Conant, MD, Sr. Physician Executive, Abridge. As health systems advance from proof-of-concept pilots to enterprise-wide deployment of ambient AI, the stakes grow higher, and so do the complexities. For large, distributed organizations, success depends on more than technology: it requires trusted partnerships, operational excellence, and the ability to deliver at scale without compromising quality, safety, or clinician experience. In this webinar, leaders from CommonSpirit Health and Geisinger share how they are implementing ambient AI across vast and varied care environments, leveraging strong partnerships to ensure adoption, reliability, and measurable value. Together, they explore what it takes to bring AI from pilot to enterprise in some of the nation’s most complex health systems, and what defines a partnership capable of scaling with them.
WEBINAR | AI for Better Health at Northwestern
December 10, 2025, 1:00 pm – 2:00 pm CST
Kali Arduini Ihde, Director of Ventures & Innovation, Northwestern Medicine; and Robert Budman, MD, MBA, CMIO, Microsoft. Amid the next platform shift, Northwestern Medical Center is executing on a purpose driven, AI-forward strategy that has propelled them to the frontier of health innovation. Use cases bringing together ambient, generative and agentic AI are transforming the healthcare experience for clinicians, care teams, patients, and underserved populations. In this webinar, learn about the agentic work Northwestern is piloting to not only personalize patient experiences and encourage wellness but to also solve hard problems including addressing care gaps & disparities in healthcare access.
WEBINAR | Clinical Data Intelligence: Leveraging AI to Erase Administrative Overtime and Restore the Provider Experience at Children’s Hospital of Orange County
December 9, 2025, 1:00 pm – 2:00 pm CST
Join Dieter Sumerauer, MD, FAAP, Associate Chief Health Information Officer, Children’s Hospital of Orange County (CHOC); and Kalie Dove-Maguire, MD, President and Chief Product Officer, Evidently for a deep dive into the impact CHOC has made on provider experience, and discuss real-world applications of Clinical Data Intelligence in everyday clinical workflows.
POP-UP DIALOGUE | CISO | HSCC Cybersecurity Semi Annual All-Hands Meeting – Debrief and (SMART) Case Study Review – Erik Decker, Intermountain Health
December 4, 2025, 3:00 pm – 4:00 pm CST
Erik Decker, VP & CISO, Intermountain HealthDialogue Digest
WEBINAR | Redefining Revenue Integrity: Strengthening Compliance and Financial Performance with AI
December 3, 2025, 1:00 pm – 2:00 pm CST
Josh Amrhein, Business Manager; Eric Evenson, Business Director; and Tanai S. Lobban, Product Owner, Solventum. As payer scrutiny intensifies and documentation expectations continue to rise, health systems are rethinking how they safeguard financial performance and compliance across the revenue cycle. This webinar explores how AI is reshaping revenue integrity not as a downstream function, but as an integrated discipline that proactively links documentation quality, coding accuracy and audit readiness. The presenters discuss the emerging use of proactive approaches where AI-driven risk detection, clinical context and intelligent audit workflows reduce revenue leakage while easing the administrative burden that drives cost and burnout. They also look at the growing popularity of shifting away from point solutions and moving toward strategic partners that can address multiple revenue integrity needs within one connected framework. Join to learn how your organization can move from corrective review to proactive revenue integrity strategies that will improve margin resilience and compliance at scale.
POP-UP DIALOGUE | “Navigating the NIH Funding Landscape: A Member Discussion on Recent Cutbacks”
December 2, 2025, 3:00 pm – 4:00 pm CST
Majid Afshar, MD, MS, Associate Professor, Director, Institute for Clinical and Translation Research (ICTR) Learning Health System, Department of Medicine, University of Wisconsin School of Medicine and Public Health, Affiliate, Department of Biostatistics and Medical Informatics, Affiliate, Data Science Institute Christy Harris Lemak, PhD, FACHE, EVP, Research and Learning, Scottsdale Institute Discussion Questions: How are you currently funding your clinical research? How have you been affected (if at all) by recent governmental cutbacks? How are you adjusting your portfolio of projects? Diversifying funding sources? Identifying alternate strategies for addressing research strategies (e.g., AI, etc.)? What are you anticipating in terms of both short term and long-term impacts on your research budget, staffing and priorities? What are you learning about alternative approaches to public health research, for example: Strategies for sustaining public health initiatives and the potential for AI companies to fund clinical trials Partnerships with private sector companies, philanthropy, and state governments Dialogue Digest
FIRESIDE CHAT | Navigating the Clinical AI Revolution: Quality, Safety, and the Role of Humans
December 2, 2025, 1:00 pm – 2:00 pm CST
David W. Bates, MD, MSc, Medical Director of Clinical and Quality Analysis, Information Systems, Partners HealthCare System and Chief, Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital; and Tejal Gandhi, MD, MPH, CPPS, Chief Safety and Transformation Officer, Press Ganey. Clinical AI is rapidly moving from pilot projects to scaled implementation across healthcare organizations. While early results show promise—from improved stroke identification to streamlined clinical documentation—critical questions remain about measuring true impact, ensuring patient safety, and defining the role of human oversight. Join us for a candid conversation exploring both the opportunities and challenges of clinical AI adoption, drawing lessons from our EHR implementation experiences to inform smarter, safer AI deployment. Topics to be addressed: Real-world applications gaining traction: ambient AI documentation, clinical decision support, virtual care Measuring what matters: quantifying quality-of-care improvements beyond productivity gains The “human in the loop” challenge: Are we effectively overseeing AI systems? Unintended consequences and how to proactively identify them How AI can be used to improve patient safety Balancing innovation with patient preferences and safety concerns Workforce implications: Automation, efficiency, and the changing role of clinicians AI for safety leaders: How will emerging technology impact our daily work in healthcare? T…
WEBINAR | Reimagining Nurse Leadership and Workforce Resilience
November 20, 2025, 1:00 pm – 2:00 pm CST
Join Press Ganey Thought Leader and Chief Nursing Officer, Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN to discover how nurse leaders are revolutionizing healthcare by prioritizing employee engagement at the intersection of safety, quality, reliability, and service. Learn the latest national data on nursing engagement and the impact of highly engaged nurse leaders on quality outcomes. You’ll leave this webinar with a fresh perspective and a deep understanding of the latest best practices to achieve the next level of performance in your organization. Dr. Doucette discusses the latest national level data on the state of the nursing workforce, evidenced-based strategies for improving patient and workforce engagement, and explores innovative strategies for building trust and respect – foundational elements for a positive practice environment.
WEBINAR | From Burnout to Engagement: Holyoke Medical Center’s Ambient AI and Digital Front Door Strategy
November 18, 2025, 1:00 pm – 2:00 pm CST
Ambient listening technology has moved from a novel application to a crucial strategic imperative, simultaneously addressing the workforce crisis, enhancing the patient experience, and increasing operational convenience. This webinar provides a vital, firsthand account of successful implementation and its cascading effects on a health system’s digital strategy. Carl Cameron, FACHE, Senior Vice President & Chief Operating Officer, and Chris Giroux, MSPA, Director of Information Technology, Holyoke Medical Center (MA), detail their rapid journey with ambient AI, which was launched with the core goals of reducing after-hours documentation, improving note quality, and increasing face-to-face patient time. Holyoke’s commitment to this initiative yielded transformative clinical and administrative results: a 28% increase in documentation satisfaction and a 51% decrease in provider burnout by the pilot’s conclusion. Furthermore, this webinar connects ambient intelligence directly to the Digital Front Door strategy. Learn how reducing administrative burden for providers—a direct result of ambient AI—bolsters efforts to enhance patient access and engagement. Carl and Chris share practical insights on vendor selection, optimizing templates for diverse provider needs, ensuring seamless integration, and navigating the crucial process of patient consent, demonstrating how Holyoke Medical Center fostered organizational independence through strategic technological investment. Spo…
WEBINAR | Patient Experience at Ochsner Health System: Cross Collaboration to Reduce Unnecessary ED Utilization
November 13, 2025, 1:00 pm – 2:00 pm CST
Noah Pores, MD, Medical Director, Virtual ED; and Ryan Pattison, AVP Product Development, Ochsner Health System. Learn how Ochsner shifted the ownership of tech strategy from a siloed, IT-only approach to one that is collaborative and driven by data and insights. See how this approach helped stand up the Virtual Emergency Department, an innovative telehealth offering that ensures patients receive the right care in the right place.
WEBINAR | The Missing Link: Empowering Healthcare’s Middle Leaders
November 12, 2025, 1:00 pm – 2:00 pm CST
Cathi Rittelmann, Senior Client Partner, Korn Ferry. Healthcare organizations are facing unprecedented pressures—from workforce shortages and rising patient expectations to rapid technological change and regulatory demands. At the center of these challenges are frontline and middle managers, who serve as the critical link between organizational strategy and day-to-day care delivery. Yet, many lack the support, development, and tools they need to thrive in this environment. In this one-hour webinar, Cathi explores: The talent gaps most commonly seen among front and middle managers in healthcare today. The leadership skills and competencies required to navigate complex teams, improve patient outcomes, and foster resilience. Practical strategies for identifying, developing, and retaining high-potential leaders at these pivotal levels. Case examples of how leading healthcare organizations are investing in their management pipeline. Join us to gain actionable insights that will help your organization strengthen its leadership bench, reduce burnout, and build a more adaptive and sustainable workforce.
WEBINAR | A Year in Review – Supercharging Providers at University of Iowa Health Care with AI-Based Clinical Data Intelligence
November 11, 2025, 1:00 pm – 2:00 pm CST
Join James Blum, MD, FCCM, CDH-E, Chief Health Information Officer (CHIO) at University of Iowa Health Care and Kalie Dove-Maguire, MD, President and Chief Product Officer at Evidently, for a deep-dive into the impact the UI Health Care team has experienced on provider wellbeing, patient care delivery, Case Mix Index, and revenue after a full year of leveraging Clinical Data Intelligence from Evidently. They’ll explore how they’ve supercharged clinical teams with AI summaries, chat, and note drafting embedded into the EHR workflows that clinicians rely on daily.
WEBINAR | From Imaging to Enterprise Platform Value: Redefining Health System ROI with Deep Clinical AI
November 6, 2025, 1:00 pm – 2:00 pm CST
Deepak Nair, MD, Vice President, Neuroscience Service Line, OSF HealthCare; and Samir Kumar, MD, MBA, CPE, FACHE, Chief Medical Officer, Ascension Alexian Brothers. This webinar explores how leading health systems are leveraging enterprise clinical AI to transform care, reduce variation, and accelerate time-to-treatment. Featuring clinical and operational insights Drs. Nair and Kumar highlight real-world outcomes, ROI strategies, and governance models that enable deep clinical AI to scale from stroke programs to enterprise-wide Centers of Excellence. Attendees gain practical strategies for balancing innovation, integration, and adoption to deliver measurable impact across their systems.
ROUNDTABLE SERIES | “From Innovation to Implementation – Nurses Leading Healthcare’s Digital Future”: Part 3, Technology and Nurse Well-Being Series
November 4, 2025, 3:00 pm – 4:30 pm CST
The American Nurses Foundation (ANF), the philanthropic arm of the American Nurses Enterprise, in partnership with UKG and Scottsdale Institute (SI) is delighted to invite you to attend this SPECIAL 90-minute Roundtable on November 4th from 3 – 4:30 pm CT. Join us for the capstone event of our transformative three-part series on Technology Innovation and Nurse Well-Being. As we gather in the month of ‘Giving Thanks’, we celebrate the remarkable contributions of nursing professionals who are shaping healthcare’s digital landscape while prioritizing their own well-being and that of their colleagues. This action-oriented “How To” Roundtable brings together nurse leaders, innovators, and technology champions to share practical insights, proven strategies, and implementable solutions that bridge the gap between cutting-edge innovation and real-world application. Opening Remarks: Nanne Finis, RN, MS, Chief Nurse Executive, UKG Janet Guptill, FACHE, CPHIMS, President & CEO, Scottsdale Institute Moderator: Oriana Beaudet, DNP, RN, FAAN, Vice President of Nursing Innovation, American Nurses Enterprise Panelists: Murielle Beene, DNP, MBA, MPH, MS, PMP, RN, NI-BC, FAMIA, FAAN, Senior Vice President & Chief Health Informatics Officer, Trinity Health Nida Al-Ramahi, MHA, Vice President, Business Transformation Office, SSM Health Caroline Mascarenhas, DNP, RN, NEA-BC, Vice President & Chief Nursing Officer, Houston Methodist Cypress Hospital Dr. Bradley Goettl, Chief Nursi…
WEBINAR | Amplifying the Clinician Voice: Practical Approaches for Impactful Transformation
November 4, 2025, 1:00 pm – 2:00 pm CST
Sylvain Trepanier, DNP, Chief Nurse Executive, Providence; and Victor Herrera, MD, Chief Clinical Officer & SVP, AdventHealth. Clinicians are key catalysts in health care transformation—yet their voices are often underused. This webinar offers actionable approaches for engaging clinical expertise in care redesign, technology implementation, and workflow innovation. Discover insights from the Deloitte Center for Health Solutions research and an interactive panel on how to engage the clinical workforce to drive impact with transformation efforts. Learn practical tactics to empower clinicians, build trust, foster feedback, and inspire frontline participation. Join Deloitte clinical leaders Lindsay Scollin, BSN, and Mike Uhl, MSN, BSN, with health system clinical leaders to learn time tested methods for making clinician perspectives central to successful transformation—so that initiatives produce tangible, lasting impact.
WEBINAR | Using Agentic AI to Transform the Patient Payment Experience
October 30, 2025, 1:00 pm – 2:00 pm CDT
Join Keri McCrensky, VP of Healthcare Digital Transformation at EXL, and Michael Walsh, VP of AI Solutions at EXL, as they explore how Agentic AI is revolutionizing healthcare operations and revenue cycle management. Discover how customized large language models (LLMs) can streamline complex workflows to significantly enhance the patient experience and improve self-pay collections. This webinar moves beyond theory to present practical use cases where Agentic AI is already making an impact. Keri and Michael cover how this technology facilitates advanced data cleaning, ensures consistent policy adherence, and enables more effective AI-powered data management. Learn how implementing an Agentic AI framework can help you achieve exceptional outcomes for patients, providers, and payers alike by creating a more efficient and user-friendly financial journey
ROUNDTABLE | “From Crisis to Confidence: A Leadership Blueprint for Enterprise Resiliency”
October 30, 2025, 10:30 am – 12:00 pm CDT
Join top healthcare executives for a high-impact session on building enterprise-wide resiliency programs that ensure the delivery of safe patient care and availability of information assets while preserving trust — even during major IT disruptions. With operational threats like cyberattacks, weather events, and mass illness on the rise, discover how effective communication, integrated downtime protocols, and a culture of readiness can ensure safer care and service continuity when it matters most. Learning objectives: During this roundtable, participants will learn how to: Build resiliency programs that align with organizational goals, regulations, and patient safety priorities Apply real-world executive strategies to sustain service continuity and trust during extended disruptions Develop actionable plans for communication, downtown response, and cross-functional readiness before disaster strikes Moderator: Robert Faix, Partner, Chartis Panelists: Paul Curylo, Chief Information Security Officer, Inova Health Jeremy Meller, Chief Information Officer, Children’s Hospital of Atlanta Sandra Maxwell, RN, BScN, MN, Nursing Administrator – Ambulatory, Henry Ford Health System
FIRESIDE CHAT | Revenue in the Crosshairs: Adapting to Active CMS & Reimbursement Shifts
October 29, 2025, 1:00 pm – 2:00 pm CDT
Julie Brown-Georgi, MS, CAHIMS, Founder and CEO, Digital Health Policy Strategies. By late October, CMS and related regulatory changes for 2025 will no longer be theoretical, they’ll be affecting claims, coverage, and cash flow. This webinar unpacks the real-world financial impacts of newly implemented policies, from reimbursement shifts to altered payment models, and explore strategies to protect revenue while maintaining compliance. Attendees gain a clear view of where dollars are at risk and which operational moves can preserve margins in an increasingly complex policy environment.
FIRESIDE CHAT | Erik Wexler, President & CEO of Providence: Leading Through Health Care’s Polycrisis
October 28, 2025, 1:00 pm – 2:00 pm CDT
Healthcare in the U.S. is not just in crisis—it’s in a polycrisis, with multiple forces converging at once. Without bold, collective action, communities across the country risk losing vital services that keep people healthy and save lives. In this Fireside Chat, Erik Wexler, President and CEO of Providence, discusses how the organization is addressing this pivotal moment—including preparing for the impact of H.R.1, redesigning operations, forging innovative partnerships, adopting responsible AI, and advocating for a shared commitment to building a strong, resilient future for all. Erik will be joined by SI’s Chairman of the Board, John Glaser, PhD as the event Moderator.
WEBINAR | Navigating the Perfect Storm: Strategic Preparedness for Behavioral Health’s Unprecedented Crisis
October 23, 2025, 1:00 pm – 2:00 pm CDT
Dawn Zieger, MPH, Vice President of Psychiatry and Behavioral Health, Geisinger; Tom Milam, MD, MDiv, Chief Medical Officer; and Andy Flanagan, CEO, Iris Telehealth. Healthcare leaders face an unprecedented convergence of challenges in behavioral health: policy shifts, reimbursement pressures, provider shortages, and surging demand are creating a perfect storm that will separate thriving organizations from those merely surviving. Forward-thinking executives recognize that waiting for clarity means falling behind. This strategic webinar equips C-suite leaders with the frameworks and tools needed to proactively position their organizations ahead of the crisis, transforming potential threats into competitive advantages. Key Learning Objectives: Decode the Crisis Landscape: Understand the multiple forces driving behavioral health’s perfect storm and their projected impact timelines Master Risk Stratification: Learn proven methodologies and analytical tools to identify your organization’s most vulnerable patient populations and cost drivers before they become budget breakers Implement Proactive Intervention Strategies: Deploy evidence-based early intervention approaches that prevent crisis escalation and reduce downstream costs Establish Competitive Advantage: Create sustainable behavioral health foundations that position your organization as a market leader while competitors react to changes
WEBINAR | Using Evidence-Based Practice and Performance Improvement Science to Improve Clinical Outcomes
October 22, 2025, 1:00 pm – 2:00 pm CDT
Tracey Davidson, DNP, RN, CPHQ, LSSBB, Performance Improvement Specialist; and David Stepansky, MD, Clinical Solutions Strategist, Zynx Health. Healthcare organizations continue to face the challenge of translating clinical evidence into consistent, sustainable practice. Evidence-Based Practice (EBP) provides the foundation for “what” works, while Performance Improvement (PI) science offers the methods for “how” to implement and sustain those practices reliably. When combined, EBP and PI create a powerful framework for improving patient outcomes, reducing variation, and building a culture of continuous learning. This webinar highlights current evidence and real-world examples, including the use of standardized order sets, rapid cycle improvement methods, and leadership-driven initiatives—that demonstrate the impact of integrating EBP and PI. Participants explore common barriers to adoption, strategies for embedding evidence into workflows, and approaches to sustaining improvements across care settings. Drawing on recent studies and practical frameworks, the discussion provides clinical leaders with actionable insights to accelerate adoption of evidence-based care and ensure that improvements are measurable, reliable, and lasting. Attendees leave equipped with practical strategies to “do the right things right” and strengthen their organizations’ capacity to achieve meaningful, system-wide improvement in clinical outcomes.
SUMMIT | 2025 Population Health, Access and Primary Care Innovation
October 21, 2025 – October 22, 2025
Enabling Access and Improved Outcomes: The Primary Care Gateway October 21-22, 2025 SI Population Health, Access and Primary Care Innovation Summit and Site Visit Hosted by OneHealth, Charlotte, NC Sponsored by Epic Opening Doors To Advance Quality Care For All Woven into the fabric of everything we do is a commitment to intentional action that ensures quality healthcare for every member of our community. Join members of the SI Population Health, Care & Access Affinity Group and forward-thinking executives to explore strategies for expanding access and deepening community impact; reimagining strategic partnerships for lasting, resilient collaboration; and identifying how health systems can strengthen communities through investment in maternal and pediatric care. Leading health-system executives ready to share insights into leveraging innovations in process and technology to improve access. Expert facilitation designed to integrate lessons learned with active dialogue, equipping leaders with practical, actionable solutions to advance access and drive better health outcomes. An opportunity to be at the forefront of the ideas that blend cutting-edge technology with the human-centered mission of delivering compassionate care to all. Dynamic and collaborative sessions include: Innovation in Primary Care: Aligning health systems, community organizations, payers, and policy makers to better provision primary care. Building Generational Wealth: Exploring the impact that q…
POP-UP DIALOGUE | CISO | “Health Industry Cybersecurity Sector Mapping and Risk Toolkit (SMART)”
October 16, 2025, 3:00 pm – 4:00 pm CDT
Samantha Jacques, PhD, FACHE, AAMIF, Vice Chair of the Health Sector Coordinating Council Cybersecurity Working Group and Co-Lead of the SMART Task Group & VP, McLaren Clinical Engineering Services, McLaren Health Care Join us for a conversation exploring a new resource designed to help healthcare organizations better track and manage critical third-party services that support essential workflows The Health Industry Cybersecurity Sector Mapping and Risk Toolkit (SMART) culminates 16 months of cross-sector collaboration among 80 organizations in patient care; health insurance; labs, pharmaceutical and blood services; medical technology, public health and health IT. The SMART Toolkit is intended for cybersecurity, supply chain, risk, operational and administrative executives across health industry organizations of all sizes and subsectors, including healthcare providers, insurance, plans and manufacturers. Its recommended practices directly address imperatives for third party risk management in the Health Industry Cybersecurity Strategic Plan 2024-2029 released by the CWG last year. Larger organizations have dedicated resources to improve the resiliency of their critical functions, but many small-to medium sized organizations lack similar scale and need support with tools appropriate to their size, capability and resource constraints. The SMART Toolkit provides them actionable guidance and methods for managing systemic risks related to their crit…
WEBINAR | Scaling Ambient AI Across the Enterprise at Wellstar Health
October 16, 2025, 1:00 pm – 2:00 pm CDT
Georgia Forrest, MD, MBA, CPE, Associate CMIO; and Brooke Pellegrino, PhD, MBA, CMPE, Director of Operations, Wellstar Health present how they scaled DAX Copilot from a 31-clinican multispecialty pilot to an enterprise-wide deployment across 3,000 ambulatory physicians and APPs. Learn key insights about adoption, change management, and usability strategies that drove engagement and improved clinician and patient experience.
WEBINAR | AI as an Enterprise Capability Rather Than a Passing Trend
October 15, 2025, 1:00 pm – 2:00 pm CDT
Liam Bouchier, Managing Director, Data & AI; and Andrew Jung, Director, Impact Advisors. AI fatigue is mounting and talk of an AI bubble is growing—but disciplined programs are still delivering durable value. In this executive, case-based webinar, a leading health system and Impact Advisors separate signal from noise and show how operating model, governance, and engineering rigor moved high-priority use cases from pilot to production. Liam and Andrew name the failure modes fueling fatigue, detail the course corrections that worked, and provide a clear, repeatable playbook to set ROI thresholds, align clinical and operational stakeholders, and institutionalize AI as a dependable enterprise capability rather than a passing trend.
WEBINAR | Designing an AI-ready Health System: Platforms, People, and Processes
October 14, 2025, 1:00 pm – 2:00 pm CDT
Josh Glandorf, CIO, UC San Diego Health; Karandeep Singh, MD, MMSc, Associate Professor of Medicine in Biomedical Informatics, Chief Health AI Officer and Associate CMIO for Inpatient Care at UC San Diego Health; and Moderator Liz Kah, MD, Head of Innovation and Strategic Partnerships, Aidoc. With the rapid adoption of AI across health system workflows, health system leaders need to design an organizational structure and strategy to reap the benefits of AI at scale. In this webinar, two health system innovators will discuss: How AI transformation is shaping the role of the health system CIO How health systems are upskilling their workforce to maximize the potential of AI The value of clinical AI platforms in driving transformation throughout the health system Guidance for health systems undergoing their own AI transformation
SUMMIT | 2025 Innovation – Think Big, Start Small, Move Fast
October 9, 2025, 8:00 am – October 10, 2025, 3:00 pm CDT
Think Big, Start Small, Move Fast October 9 – 10, 2025 SI Innovation Summit and Site Visit Hosted by Houston Methodist, Houston, TX Co-Sponsored by Deloitte and Ambience MAKE AN IMPACT ON HEALTHCARE INNOVATION Healthcare innovation leaders are at the forefront of dynamic change in the healthcare industry. Join Chief Innovation Officers, Chief Transformation Officers, Digital Officers, IT Leadership, Clinical Operations Leaders, and forward-thinking executives to explore strategies that encourage innovation to thrive at leading health systems while balancing the realities of practical implementation of cutting-edge technology that transforms care delivery and workforce engagement. Leading health-system executives ready to share insights into the complexities of digital innovation, smart hospital implementation, and technology adoption across diverse healthcare settings. Expert facilitators with the aim to weave lessons learned and active dialogue to arm leaders with practical, implementable solutions to guide your organization in embracing transformative innovation. An opportunity to be at the forefront of shaping the future of smart, connected healthcare and preparing for the challenges ahead in digital transformation. Through dynamic and collaborative sessions, we’ll dive deep into the most pressing topics for innovation executives including: Smart hospitals & Connected Care: Exploring opportunities for workforce evolution, enhanced patient experience, an…
WEBINAR | Innovative Technology is Transforming Musculoskeletal Care and Team Member Wellness at Northwell Health
October 8, 2025, 1:00 pm – 2:00 pm CDT
Join us as Northwell Health shares how they are redefining musculoskeletal health in the workforce through an innovative digital platform. This strategic conversation will feature Gregg Nevola, Vice President, Benefits at Northwell Health; Valerie Gundersen, Program Director, TeamWell at Northwell Health; and Aoife Ni Mhuiri, CEO and Founder of Salaso Health Solutions Ltd. Drawing on real-world implementation experience and evidence-based outcomes, this session offers practical guidance for leaders committed to meaningful organizational change. Learn how Northwell Health strategically manages rising musculoskeletal care costs through digital solutions that prevent and manage musculoskeletal pain, reduce network leakage, and facilitate timely access to appropriate treatments. What you’ll gain: Strategic executive perspectives on implementation challenges, lessons learned, and transformative impact of Salaso’s myHealthyBody digital solution Insights on proven outcomes including 25% reduction in healthcare costs, 79.2% user acceptance rate, 80.8% satisfaction scores, and Net Promoter Score of 85% Understanding of how new, AI-powered, evidence-based lifestyle interventions can improve preventive care and reduce costs at scale Learn how strong partnerships, shared vision, and data-driven technology address workforce well-being, retention, and healthcare cost management while supporting organizational mission and goals.
FIRESIDE CHAT | Generations in Practice: Generative AI to Accelerate Clinical Decision-Making
October 7, 2025, 1:00 pm – 2:00 pm CDT
Jennifer Goldman, DO, MBA, FAAFP, VP, Chief Medical Information Officer, and Chief of Primary Care, Memorial Healthcare System; Charles Frazier, MD, FAAFP, Senior Vice President and Chief Medical Information and Innovation Officer, Riverside Health; and Amanda Heidemann, MD, FAAFP, FAMIA, Senior Clinical Content Consultant, Clinical Effectiveness, Wolters Kluwer Health. With five generations of healthcare providers working side-by-side, the expectations for clinical support tools are as diverse as the workforce itself. From experienced clinicians valuing precision and reliability to digital-first providers seeking innovation and adaptability, generative AI is emerging as a powerful tool to help meet these varied needs. This webinar brings together providers from across the generational spectrum to discuss how generative AI can enhance decision-making processes, streamline workflows, and improve the care journey for clinicians and patients alike.
WEBINAR | Reclaiming Nurses’ Time: A Blueprint for Nurse EHR Optimization
September 30, 2025, 1:00 pm – 2:00 pm CDT
Wooster Community Hospital (WCH), an independent, non-profit health system in Ohio, transformed their recent KLAS Arch Collaborative survey results into a significant growth opportunity after the findings indicated a post-pandemic decrease in nurses’ engagement led to documentation and charting difficulties. WCH’s direct response was the “Freeing Up Nurses Time” (FUN Time) initiative. This program empowered nurses to lead EHR personalization and process enhancements, aligning organizational and regulatory documentation requirements with the need for efficient workflows. WCH addressed these challenges through two approaches: immediate IT-supported personalization settings and access updates, and close collaboration with their EHR vendor to make more complex modifications. Ultimately, WCH implemented 81 nurse-driven suggestions, yielding impressive results: a 20% increase in nurses’ Net EHR Experience Score, renewed governance engagement, and an estimated annual saving of 1,600 charting hours and nearly 2.8 million clicks. Eric Gasser, BS, RN, CHCIO, Vice President of Information Systems/CIO at WCH shares the methodical approach he and his team used to address nurses’ needs and provide them with a direct channel for meaningful workflow changes. This included consistent formats for providing progress updates and user education. The webinar highlights WCH’s strategies, successes, and lessons learned, offering actionable insights for optimizing your own EHR and freeing up nursing …
WEBINAR | Adoption, Scale, and Impact of AI: Insights from Leading Academic Medical Centers
September 25, 2025, 1:00 pm – 2:00 pm CDT
Heather O’Donnell, MD, ACMIO, Boston Children’s Hospital, Chris Harper, SVP and CIO and Sr Associate Vice Chancellor AI, The University of Kansas Health System and University of Kansas Medical Center join Reid Conant, MD, Sr. Physician Executive, Abridge. As health systems move from early pilots to enterprise-wide deployment of AI, informatics leaders must guide successful implementations that achieve scaled adoption and demonstrate meaningful impact. In this webinar, our esteemed panelists share their perspectives on how AI is transforming care delivery, supporting clinician wellbeing, and advancing organizational strategy. Discussion topics include: Ensuring AI is clinically useful and seamlessly integrated into everyday workflows The role of science-backed evidence, including peer-reviewed publications, in building trust and driving adoption Addressing specialty-specific needs and designing solutions that resonate with clinicians’ real-world practice Exploring the potential of AI to advance compliant, billable documentation and unlock operational efficiencies
WEBINAR | Beyond the Digital Front Door How MUSC Transformed Patient Acquisition Through Bold Design and Risk-Taking
September 17, 2025, 1:00 pm – 2:00 pm CDT
Matt Blosl, Chief Executive Officer, DexCare Health. Health systems often talk about their “digital front door,” but too often, the experience patients find there is confusing, transactional, and uninspired. The Medical University of South Carolina (MUSC) decided to take a different path. In this webinar, Crystal Broj, Chief Digital Transformation Officer, shares how MUSC challenged industry norms, reimagined the patient journey, and dramatically accelerated new patient acquisition. By prioritizing design, ease of use, and a willingness to take risks, MUSC created a digital experience (and chose partner DexCare) that not only meets patient expectations but positions the organization as a true innovator in digital healthcare. Attendees will leave with insights on how to stand out in a competitive market by delivering digital experiences that attract, convert, and retain patients.
FIRESIDE CHAT | The AI Decision-Makers: Assembling the Right Stakeholders to Drive Clinical AI Transformation
September 16, 2025, 1:00 pm – 2:00 pm CDT
Neal Patel, MD, CIO, Vanderbilt University Medical Center; Barry Stein, MD, MBA, FSIR, FACR, RPVI, Chief Clinical Innovation Officer and Chief Medical Informatics Officer, Hartford HealthCare; Eddie Cuellar, Chief Information Officer, Methodist Healthcare System of San Antonio; Andy Crowder, SVP, Chief Digital & AI Officer, Atrium Health; and Liz Kah, MD, Head of Innovation and Strategic Partnerships, Aidoc. In the rapidly evolving landscape of clinical AI, success hinges on having the right stakeholders at the table. Join us for an exclusive fireside chat as we explore how healthcare organizations can strategically assemble leadership teams to drive AI initiatives. This discussion uncovers the key roles that CEOs, CIOs, CMIOs, clinicians, and other decision-makers must play to ensure AI implementation aligns with organizational goals, enhances patient outcomes, and delivers ROI. Learn from industry leaders who share insights, best practices, and real-world examples of building effective AI governance and leadership structures.
ROUNDTABLE | “Sustainable Innovation: Mapping Your Enterprise Intelligently”
September 11, 2025, 12:00 pm – 1:30 pm CDT
Sustainable innovation programs require a problem-oriented and value-driven mindset. Health systems must delicately balance operational transformation with disciplined execution, understanding not only when to invest, but how these strategic investments will integrate and scale in the future. The integration of AI presents an unparalleled opportunity for positive disruption across all facets of health system operations; however, the path from innovative technology to foundational enterprise components remains uncertain. It is crucial now to begin intelligently mapping enterprise technologies to comprehend how various AI use cases will interact with one another and with existing systems. Moderator: Helen Waters, COO, MEDITECH Presenters: Michael Schlosser, MD, MBA, Senior Vice President and Chief Transformation Officer, HCA Healthcare Chad Wasserman, MBA, Senior Vice President and Chief Information Officer, HCA Healthcare Pre-Reading Materials: HCA Healthcare executives featured in Health Data Management interview series | MEDITECH HCA Healthcare’s Michael Schlosser, MD, Senior VP of Care Transformation and Innovation, featured in Scottsdale Institute webinar | MEDITECHRoundtable Report Presentation Materials Roundtable Recap
WEBINAR | Navigating Federal Policy Uncertainty: Tech-Enabled Strategies for Health-System Resilience & Growth
September 4, 2025, 1:00 pm – 2:00 pm CDT
Dan Czech, Vice President of Insights; and Emily Paxman, SVP & Managing Director, Consulting, KLAS Research. Federal policy turbulence—from reimbursement shifts and tariff pressures to evolving AI and cybersecurity rules—is rewriting the playbook for provider strategy. Drawing on fresh KLAS Research findings from 169 healthcare delivery organizations (HDOs), this Scottsdale Institute webinar will unpack how leading systems are re-balancing budgets, re-tooling technology investments, and realigning payer partnerships to stay financially viable while protecting patient access. Participants will hear the latest data on contingency planning (86 % of HDOs already have at least one in motion), learn why three-quarters of organizations plan to maintain or increase IT spend despite shrinking margins, and explore the fast-emerging role of AI in relieving administrative burden and driving ROI. The webinar translates these insights into practical, board-ready talking points and action steps your team can use immediately. These take-aways will equip executives, clinical leaders, and IT strategists to convert policy uncertainty into a catalyst for resilient, tech-enabled growth in 2025 and beyond. Navigating the Uncertainty of Federal Policy 2025 Examining the Government & Regulatory Impact on Healthcare Delivery Organizations
Pop-Up DIALOGUE | Population Health, Care, and Access | “Navigating the Future Through the Power of Partnerships”
August 28, 2025, 3:00 pm – 4:00 pm CDT
Sherry Norquist, MSN-RN, Executive Director, Community Engagement & Impact, Sentara Health Surviving the Big Beautiful Bill Is Possible, But It Won’t be Easy Recent events have caused growing concern across the nation including changes to programs under newly passed federal legislation — the One Big Beautiful Bill Act. The concern is valid. People and non-profits will face difficult decisions that could directly affect access to care for low-income families, children, seniors and individuals with disabilities. It’s a reality that all of us — lawmakers, health care providers, nonprofits, funders and communities — must face head-on, and one that will require working together in new ways to ensure we protect the most vulnerable. For decades, Sentara has been committed to improving access to care for those most in need, especially in medically underserved and economically disadvantaged communities. In 2024 alone, Sentara invested $329 million into our communities. Of that, $174 million went to uncompensated care — much of which supported Medicaid patients and those without insurance — and $40 million was distributed directly to nonprofits and community programs addressing social determinants of health like housing, food security and behavioral health. These numbers represent real families receiving cancer screenings, seniors accessing prescription medications and children receiving care in mobile health clinics brought into their neighborhoods. Safety-net hos…
WEBINAR | The Future Landscape of Healthcare Human Resources
August 28, 2025, 1:00 pm – 2:00 pm CDT
Join Korn Ferry Senior Client Partners, Andrew Giger, and Anne Callen, along with Associate Principal, Marisa Licari as they present this timely update on critical HR issues facing health system executives everywhere. This webinar covers: HR Structure and Operating Models Workforce Shortages and Talent Acquisition Strategies AI and Technology in Healthcare HR Tailoring Learning & Development Across Generations
WEBINAR | Preserving Critical Functions and Services Amid Disruptions: How to Set up a Business Continuity Management Program
August 27, 2025, 1:00 pm – 2:00 pm CDT
Hospitals are becoming increasingly complex and dependent on technology, while the threat landscape – cyberattacks, natural disasters, and IT outages – expands. Experiencing disruption is not a matter of “if”– it’s a matter of “when.” Join Jim Carr and Evangelea Fegaras from Impact Advisors to learn how a regional health system with 10+ hospitals and over two hundred physician practices and outpatient facilities approached dealing with an extended technology outage. We’ll walk through the framework, governance, tools, pilot program, and training used to prepare 30 leaders, from eight different clinical and operational departments, to guide their teams through the worst.
WEBINAR | Unburdening Nurses at Baptist Health South Florida: AI Fall Risk Automation
August 26, 2025, 1:00 pm – 2:00 pm CDT
Jean Putnam DNP, MS, RN, CPHQ, NEA-BC, System Chief Nurse Executive; Eileen Pedraza, Lead Technology and Digital Applied ML Engineer; Jeremiah Kayiza, Manager Technology and Digital, Baptist Health South Florida; and Joanne M. Aberilla, MSN, RN, CCRN, Manager for the Nursing Practice and Stroke Program, West Kendall Baptist Hospital. Baptist Health South Florida’s collaborative approach to improving fall prevention resulted in greater than 30% fall event reduction, leveraging artificial intelligence and unburdening nurses. Learn how the culture of early adoption, collaborative work from clinical and technology teams, In-house AI, vision and support from the executive office, proposal using AI solution from the bedside clinical team for identified clinical need and the collaborative process of translating the idea, and leveraging artificial intelligence has been successfully integrated into clinical practice.
WEBINAR | Lead the Evolution of Pharmacy: Building a Critical Pillar in Modern Healthcare Systems
August 21, 2025, 1:00 pm – 2:00 pm CDT
Jordan Dow, PharmD, MS, FASHP, FACHE, Vice President & Chief Pharmacy Officer, Froedtert & Medical College of Wisconsin; and Staci A. Hermann, PharmD, MS, FASHP, FACHE, Vice President, Embedded Clinical Decision Support Content, Wolters Kluwer Health. With challenges like staffing shortages, complex drug pricing, and the transition to value-based care, it’s more crucial than ever to adapt and lead. This webinar is designed to provide actionable insights for pharmacy leaders and healthcare professionals alike. Whether you’re facing difficulties in optimizing workflows, managing labor shortages, or navigating the complexities of drug pricing, the strategies covered in this webinar help position your pharmacy as a pillar of patient-focused care and financial sustainability.
WEBINAR | Care Seeking, CAHPS Readiness and Community Trust and Engagement
August 5, 2025, 1:00 pm – 2:00 pm CDT
Join this webinar for a look at recent patient experience trends identified through data from 10.5M patient encounters, summarized in Press Ganey’s Patient Experience in 2025 report. The session will highlight emerging trends in trust, safety, equity, and loyalty. Chrissy Daniels, Press Ganey’s Chief Experience Officer, is joined by a Press Ganey client partner Julie Kennedy Oehlert, DNP, RN, Chief Experience & Brand Officer at ECU Health, who shares firsthand strategies for driving patient experience improvement, meeting updated CAHPS requirements, and sustaining a foundation for the future.
WEBINAR | Innovation Success at Houston Methodist in the Patient Room, OR and Outpatient Clinics
July 29, 2025, 1:00 pm – 2:00 pm CDT
Jordan Dale, MD, Chief Medical Information Officer and Inaugural Chief Health AI Officer; Aroub Khleif, PhD, Senior Director of Innovation, Access, Billing, and Ambulatory Clinical Systems, Houston Methodist; Murat Uralkan, MHA, Director of Innovation, Houston Methodist Center for Innovation; and Jefferson Alegria, MHA, Regional Administrator, Creekside Comprehensive Care Center. The reduction of administrative and documentation burden on clinicians and healthcare staff is increasingly becoming the focus of healthcare innovations. During this webinar, the Houston Methodist team provides an overview of technologies for both the outpatient and inpatient setting that directly help address these. From operating rooms to physician offices, ambient listening, artificial intelligence and self-service technologies play a key role in workforce support and ensuring that high quality patient care remains at the center of all that we do.
FIRESIDE CHAT | The AI Prescription: Leading Healthcare’s Workforce Revolution
July 22, 2025, 1:00 pm – 2:00 pm CDT
Featuring Bryan Ackermann, Korn Ferry’s Head of AI Strategy and Transformation AI isn’t just transforming healthcare—it’s redefining how care is delivered, operations are optimized, and workforce potential is unlocked. In this webinar, Bryan explores how healthcare leaders can navigate the workforce revolution sparked by AI. Gain insight into real-world implementation challenges, critical upskilling strategies, and how to preserve the human touch in an increasingly digital environment. Learn how to turn AI disruption into competitive advantage—while keeping your people engaged, empowered, and ready for what’s next.
WEBINAR | Rush Connect Digital Access Strategy
July 16, 2025, 1:00 pm – 2:00 pm CDT
Ben Wolfe, Senior Director, Digital Transformation; and Molly Erickson, RN, MSN, DNP, ANP-BC, GNP-BC, Senior Director, Advanced Practice Providers, Rush University System for Health. Rush University System for Health has embarked on an aggressive digital transformation strategy that is solving real-world problems for patients and providers alike. As part of the Rush Connect Virtual Specialty Care initiative, Rush has been able to offer patients same/next-day access to high quality specialty care, while also decanting clinics of lower acuity care that can be treated virtually. Rush shares its journey – both successes and challenges – in creating this program, and where it is heading next on its digital transformation journey.
WEBINAR | Scaling Patient Engagement: How AI Virtual Agents Are Expanding Capacity at Houston Methodist
July 15, 2025, 1:00 pm – 2:00 pm CDT
Adam Meyers, Vice President of System Patient Access; Adam R. Silverman, MD, Chief Medical Officer; and Dana Marley, MHA, Client Success Manager, ActiumHealth. Houston Methodist is leveraging ActiumHealth’s AI-powered virtual agents to enhance patient communication and extend the capacity of its care teams. What began as a solution to improve inbound call handling, automating routine requests and freeing up staff time has evolved into a powerful outbound outreach tool, engaging patients at scale and closing care gaps more effectively. Complementing this, the health system is also using QA automation capabilities to transform how patient interactions are monitored and optimized. By replacing manual call review with AI-driven insights, Houston Methodist has expanded its ability to ensure consistent, high-quality experiences unlocking significant capacity and improving compliance. Join us to explore how this integrated AI approach is reshaping communication workflows and driving impact across the care continuum.
DIALOGUE | AI + Clinical Informatics | “Harnessing AI in a Safety Net Hospital: Challenges, Opportunities and Responsible Implementation”
June 26, 2025, 3:00 pm – 4:00 pm CDT
Yasir Tarabichi, MD, MSCR, Chief Health AI Officer, MetroHealth, & CMIO, Ovatient David Kaelber, MD, PhD, MPH, Chief Health Informatics Officer, Vice President of Health Informatics and Patient Engagement Technologies, MetroHealth
WEBCAST | The 2025 Healthcare Cybersecurity Benchmarking Study
June 25, 2025, 1:00 pm – 2:00 pm CDT
Ed Gaudet, CEO and Founder, Censinet Join us for an exclusive, in-depth look at findings from the 2025 Healthcare Cybersecurity Benchmarking Study, featuring key insights on the state of cyber maturity and preparedness across industry best practice frameworks such as NIST CSF 2.0 and HPH CPGs. We’ll also explore where healthcare organizations stand on adoption of the NIST AI Risk Management Framework (AI RMF) and discuss how to build robust governance for the safe, secure, and responsible use of AI – strengthening resilience and protecting patient care across our organizations.Presentation Slides
WEBINAR | Margin Improvement Strategies for Healthcare Systems: Insights from MedStar’s Transformation Journey
June 24, 2025, 1:00 pm – 2:00 pm CDT
Join us for an insightful webinar where we delve into the margin improvement strategies employed by MedStar Health. This webinar, featuring Brian Marshall, VP, Business Transformation Office at MedStar, and facilitated by Bill Laughlin, Deloitte Health Care Strategy Leader, Allyson Gorman, Deloitte Health Care Margin Improvement Leader, and Justin Stappler, Finance Transformation Client Delivery Leader, explores the transformative initiatives that have significantly enhanced MedStar’s financial performance and operational efficiency. During this webinar, they discuss the critical factors influencing healthcare provider margins, approaches for improving margin through optimization and automation, specific strategies and initiatives that have led to significant financial benefits for MedStar, and key lessons learned. Don’t miss this opportunity to learn from MedStar’s journey and discover how similar strategies can be applied to your organization to achieve sustainable margin improvement and operational excellence.
WEBINAR | How Enterprise AI Platforms Are Catalysts for Systemic Performance and Patient Outcomes
June 17, 2025, 2:00 pm – 3:00 pm CDT
Avi Sharma, MD, CIIP, Director of AI, Jefferson Health; Leonardo Kayat Bittencourt, MD, PhD, Vice Chair of Innovation, Department of Radiology, UH Cleveland Medical Center; and Tom Valent, Chief Business Officer, Aidoc. In the rapidly evolving landscape of healthcare technology, the solution isn’t always AI — it’s the infrastructure that supports it. While point solutions offer incremental improvements and marketplaces offer choice, an enterprise clinical AI platform represents a fundamental shift in how healthcare organizations can treat the right patients at the right time, optimize clinical workflows, ensure AI performance and redesign care delivery. This executive-level webinar goes beyond traditional AI discussions, offering a strategic blueprint for C-Suite leaders who are committed to: Creating a unified, intelligent AI ecosystem that breaks down data silos and connects disparate clinical workflows Driving measurable patient outcomes through AI-driven patient risk stratification Ensuring peak performance for all AI deployments across the organization Participants learn how a true enterprise clinical AI platform can: Identify and prioritize the most critical patient cases with unprecedented precision Mitigate potential health risks before they escalate Ensure clinical team efficiency with native integrations and connected workflows Continuously monitor AI performance to account for data changes over time Create a scalable, adaptable infrastructure for continuous h…
DIALOGUE | Innovation + Digital Health + Virtual Care | “Launching a Premier Innovation Hub at Henry Ford Health to Accelerate Healthcare Solutions and Drive Economic Development”
June 12, 2025, 3:00 pm – 4:00 pm CDT
Lisa Prasad, Vice President, Chief Innovation Officer, Henry Ford HealthDialogue Digest
WEBINAR | The Dollars and Sense of Digital ACP: How Houston Methodist Achieved Clinical, Patient, and Financial Gains
June 12, 2025, 1:00 pm – 2:00 pm CDT
Julia Andrieni, MD, MACP, Senior Vice President, Population Health and Primary Care, Houston Methodist; Founder & Chief Executive Officer, Houston Methodist Coordinated Care (HMCC) ACO; Agnes Kats, MHL, BSN, RN, CCM, Nursing Manager, Houston Methodist Coordinated Care; and Desh Mohan, MD, Chief Medical Officer, Koda Health. Advance Care Planning (ACP) is foundational to high-quality, value-based care — yet most Health Systems are still stuck with fragmented, paper-driven processes that fail to scale or deliver meaningful impact. Houston Methodist Coordinated Care faced the same challenge — until they partnered with Koda Health to digitize their ACP approach and unlocked measurable gains across clinical outcomes, patient satisfaction, and cost savings. In this session, Dr. Julia Andrieni and Agnes Kats, RN from Houston Methodist, together with Dr. Desh Mohan from Koda Health, walk through: Why traditional ACP efforts fall short — and how digital ACP removes hidden friction points How Houston Methodist structured and deployed a modern ACP model Real-world results: clinical improvements, stronger patient loyalty, and material financial returns Practical steps to bring a scalable, digital ACP solution into your own organization
WEBINAR | Centering Social Determinants of Health and Leveraging Digital Health Solutions, Healthcare Delivery Models, and Innovation to Impact the Life Expectancy Gap
June 11, 2025, 1:00 pm – 2:00 pm CDT
Garth Walker, MD, Chief Medical Officer, Rush Health. This webinar reflects on Dr. Walker’s career and Rush’s mission to align digital innovation and strategic partnerships to address longstanding health disparities across Chicago. This work centers on Rush’s collaboration with Nuna, policy, and the lived experiences of patient and their communities to develop a focused goal of improving blood pressure control while advancing health equity across our neighborhoods.
WEBINAR | Voice of Experience: Patient Safety & Advocacy
June 10, 2025, 1:00 pm – 2:00 pm CDT
Leilani Schweitzer, Co-Founder of Comms Corp, Board President of Collaborative for Accountability and Improvement, shares her personal journey to improve healthcare. Patient harm happens even with the best medical care. Studies estimate that medical errors cost $20B annually. This astonishing amount doesn’t consider the incalculable losses suffered by people involved in errors. It also has not significantly improved since To Err Is Human was first published by the US Institute of Medicine in 1999. Join us to learn how attentive inclusion of family members in the care delivery team, effective communication, and technology like ChatGPT can help avoid costly medical errors and adverse events, reduce malpractice, protect your brand, and improve care outcomes. Leilani will poignantly share her advice to leaders.
WEBINAR | AI in Healthcare: Froedtert ThedaCare Health & the Medical College of Wisconsin Health Network’s Approach – Part 1
June 5, 2025, 1:00 pm – 2:00 pm CDT
Brad Crotty, MD, MPH, VP, Chief Digital Officer; and Melek Somai, MD, Chief Technology Officer present Part 1 of the Froedtert ThedaCare Health and Medical College of Wisconsin Health Network Approach to AI Strategy and Governance. They discuss how they ensure AI adoption aligns with ethical, operational and strategic goals. Their FAVE Principles: Fairness, Accountability, Value and Effectiveness, guide their risk-based governance process, ensuring AI implementations are beneficial, equitable and sustainable. Learn how their strategy is built on key pillars: Risk-Based Governance Central AI Registration and Lifecycle Review Learning and Experimentation Enablement and Adoption Automation with Purpose
WEBINAR | Data-Driven, Culturally Competent Care: Strategies from Humboldt Park Health
June 4, 2025, 1:00 pm – 2:00 pm CDT
Daisy Rodriguez, MSN, MPH, BS, RN Chief Operating Officer, Humboldt Park Health. Humboldt Park Health, located in Chicago, IL, is proud to be the first organization in the Midwest to earn a Healthcare Equity Certification from The Joint Commission, a distinction held by only 17 other hospitals nationwide since The Joint Commission created the program in July 2023. Serving nearly 500,000 residents, 40% of whom identify as Hispanic/Latinx and 28% as Black/African American, Humboldt Park Health is deeply committed to addressing health disparities through inclusive and culturally competent care. As a safety net hospital with limited resources, the organization depends on foundation funding and grants to support outreach programs, making reliable data essential for informed decision-making on resource allocation. Data analytics in the EHR allow Humboldt Park to measure progress in key areas such as hypertension, diabetes, substance use disorder, and women’s health while incorporating Social Determinants of Health (SDOH) data across the entire care continuum. This approach allows care teams to assess how factors such as housing, food security, employment, and education are impacting patient health. Daisy shares Humboldt Park Health’s strategies for leveraging Equity-Centered Care as the foundation of its health equity initiatives and provide compelling evidence of the positive impact that local partnerships, their mobile clinics, and advanced screening technologies have had on …
WEBINAR | Empowering Analytics: Unlocking Organizational Potential with the Franchise Model
June 3, 2025, 1:00 pm – 2:00 pm CDT
Join Rev Sellappan, Vice President of Analytics, St. Jude Children’s Research Hospital to learn how organizations can supercharge their analytics capabilities using a franchise operation model. Discover how this approach empowers teams to take ownership of their analytics while staying connected to the bigger picture, driving collaboration, innovation, and impactful results. This webinar inspires attendees with practical ideas for creating a scalable analytics model that balances independence with alignment, helping teams deliver meaningful insights and drive organizational success.
SUMMIT | 2025 CISO – Future-Proofing Healthcare Cybersecurity: AI, Cloud Transformation, and Capabilities for Tomorrow
May 29, 2025 – May 30, 2025
Future-Proofing Healthcare Cybersecurity: AI, Cloud Transformation, and Capabilities for Tomorrow May 29-30, 2025 SI CISO Summit and Site Visit Sponsored by Deloitte Hosted by Hartford HealthCare, Hartford, CT MAKE AN IMPACT ON HEALTHCARE SECURITY Join us for a dynamic, high-impact session designed exclusively for healthcare CISOs and cyber executives. At this summit, we’ll dive into the latest strategies, challenges, and emerging trends in securing digital transformation and implementing AI in cybersecurity. This is your chance to connect with industry leaders and gain valuable insights into how healthcare organizations are managing cybersecurity while navigating the complexities of digital innovation and adoption. These sessions will guide us through aligning cybersecurity efforts with IT, clinical teams, and digital initiatives, and explore how AI technologies can be integrated into your cybersecurity programs. Don’t miss this opportunity to be at the forefront of shaping the future of healthcare security and preparing for the challenges ahead. Dynamic Discussions & Expert Insights: Engage in peer-led conversations on AI integration, cybersecurity, cloud transformation and building resilient healthcare systems. Learn practical strategies to address the most critical cybersecurity issues facing healthcare today. Collaborative Learning: Exchange ideas with peers and discussion hosts who are pioneering healthcare innovation, particularly around AI and cybersecuri…
WEBINAR | Navigating Uncertainty: Federal Funding Cuts and Their Impact on Healthcare Systems in 2025
May 21, 2025, 1:00 pm – 2:00 pm CDT
Julie Brown-Georgi, MS, CAHIMS Founder & CEO, Digital Health Policy Strategies. As federal funding cuts loom over the healthcare landscape, healthcare systems are facing unprecedented challenges in managing reimbursement, maintaining access to care, and executing long-term strategic plans. Join us for a timely and in-depth discussion on the potential impacts of cuts to Medicaid, Medicare, and 340B policies on healthcare organizations. This webinar explores how these shifts could affect your financial strategies, resource allocation, and operational decisions in both the short and long term. Part 1 of a 2 Part Series that will include a Fall Update.
WEBINAR | Competing for Patients in Tech’s Backyard How El Camino Health Boosted New Patient Acquisition by Triple Digits in 90-Days
May 20, 2025, 1:00 pm – 2:00 pm CDT
Deb Muro, Chief Information Officer, El Camino Health; and Sonja Tarrago, MD, Head of Physician Strategy, DexCare. In the heart of Silicon Valley, where tech-savvy consumers are conditioned to expect seamless digital experiences, El Camino Health knew it had to meet the moment to compete. The organization implemented a comprehensive digital care strategy that led to a 40% increase in total online bookings in just 90 days. It also saw 130% growth in new patient acquisition and a 3-hour reduction in the average lead time to book urgent care appointments. To drive sustainable growth in a highly competitive market, El Camino Health focused on optimizing web performance, creating frictionless search and scheduling experiences, and strategically cross-selling care options. The system enhanced patient discovery at the point of search—while maintaining provider control and satisfaction. El Camino Health’s success demonstrates how healthcare organizations of any size can leverage digital care orchestration to increase bookings, improve patient access, and deliver experiences that meet modern consumer expectations.
WEBINAR | When C-Suite Leaders Are Aligned, Health Systems Can Improve Technology Transformation
May 15, 2025, 1:00 pm – 2:00 pm CDT
Christy Lemak, Executive Vice President, Scottsdale Institute; Tim Skeen, EVP, CIO, Sentara Healthcare; Michael T. Black, Managing Director, Deloitte; and Maulesh Shukla, Executive Manager, Deloitte. Join us as we dive deeper on the insights from Scottsdale Institute’s recent collaborative survey-based publication with Deloitte on primary drivers and leading practices for technology initiatives in health systems. According to the survey, 61% of respondents reported that C-suite alignment and collaboration was the top driver of successful technology initiatives in health systems. Contrary to the common industry belief that budget often dictates the success of health systems’ technology transformation projects, respondents indicated that budget was not among the top three drivers. Join to learn more about how to enhance c-suite collaboration for technology initiatives through shared accountability and collective alignment. When C-suite leaders are aligned, health systems can improve technology transformation
FIRESIDE CHAT | Thomas Lee, MD, Press Ganey CMO: Six NEJM Catalyst Articles Everyone Should Know About!
May 13, 2025, 1:00 pm – 2:00 pm CDT
Join us for what promises to be an informative and fun discussion with Tom Lee, MD, who in addition to his role as Chief Medical Officer at Press Ganey, is the Editor-in-Chief of NEJM Catalyst, along with SI Executive in Residence, Harry Greenspun, MD as Tom provides quick summaries of six significant and notable articles from this year that he believes everyone in the SI community should be aware of and will appreciate. These articles (see links below) describe: How Kaiser Permanente Created a Virtual Cancer Expert Review Program A Safety Catch System for Patient Self-Service Appointment Booking A Text Message Intervention to Minimize the Time Burden of Cancer Care The “Inboxologist” — A Novel Approach to In-Basket Management in Primary Care Virtual Nursing to Improve Patient and Team Member Experiences at NewYork-Presbyterian Hospital Standing on FURM Ground: A Framework for Evaluating Fair, Useful, and Reliable AI Models in Health Care Systems Social Capital in Healthcare: How Trust and Teamwork Drive Organizational Excellence
Pop Up Dialogue | CISO + CIO | “Follow-Up Conversation – Oracle Health Data Breach”
May 8, 2025, 3:00 pm – 4:00 pm CDT
WEBINAR | Art of the Possible: How Generative and Ambient AI Drives Rapid Innovation at Scale
May 7, 2025, 1:00 pm – 2:00 pm CDT
Lance M. Owens, DO, CMIO, University of Michigan Health West; and Jared Pelo, MD, CMIO, Microsoft. As an early adopter of ambient listening in primary care, University of Michigan Health West saw the benefits of improved clinical documentation immediately. But when generative AI was introduced in 2023, the team found a platform to rapidly adopt ambient documentation and patient engagement solutions at scale across the enterprise. Today, through a deep partnership with Microsoft, UMHW is focusing on unlocking the full value of the platform through AI apps and extensions to bring greater levels of efficiency, intelligence and quality care to UMHW, and its community of patients. In this session, Drs. Owens and Pelo address the rapidly evolving ambient technology with generative AI, and its impact on adoption.
WEBINAR | Building Robust Clinician Pipelines and Elevating Healthier Communities
May 6, 2025, 1:00 pm – 2:00 pm CDT
Join us as Memorial Hermann Healthcare System Executives, Bryan Sisk, SVP, Chief Nurse Executive and Lori Knowles, SVP, Chief Human Resources Officer share their experience expanding the healthcare workforce including their innovative partnership with Aldine Independent School District (AISD) to design and launch the new Health Education and Leadership (HEAL) High School in Houston, a career-technical education (CTE) high school funded by a generous Bloomberg Philanthropies Grant.
ROUNDTABLE SERIES | “The Centrality of Tech Innovation in Nursing Education”: Part 2, Technology and Nurse Well-Being Series
May 1, 2025, 3:00 pm – 4:30 pm CDT
The American Nurses Foundation (ANF), the philanthropic arm of the American Nurses Enterprise, in partnership with Scottsdale Institute (SI) is delighted to invite you to attend this SPECIAL 90-minute Roundtable on May 1st from 3 – 4:30 pm CT. This Roundtable predates 2025 Nurses Week when we recognize and celebrate nurses across the Country. The date was selected as a symbol that nurse well-being starts with innovative training and educational approaches to best position nurses for their current and future careers. The 2025 Roundtable Series will include two events– the first event (Part 2 of the Series) will focus on work underway utilizing technology innovation to educate and train current and future nurses. The second event (Part 3 of the Series) will focus on the tech innovation efforts implemented in clinical practice settings. In each, the centrality of technology, especially AI innovation, will be featured and how it can (and needs to) support and enhance nurse practice and nurse well-being.Roundtable Report Roundtable Recap Dr. Bradley Goettl, Chief Nursing Officer, American Nurses Enterprise Moderator: Oriana Beaudet, DNP, RN, FAAN, Vice President of Nursing Innovation, American Nurses Enterprise Panelists: Sally Deitch, MSN, MHA, RN, FACHE, Executive Vice President, Nursing and Operations Infrastructure, Ascension Margo B. Minissian, PhD, ACNP-BC, NEA-BC, FAHA, FAAN, Executive Director, Geri & Richard Brawerman Nursing Institute, Simms/ Mann Family …
WEBINAR | Transform Healthcare Outcomes with Technology-Driven Patient Engagement
May 1, 2025, 1:00 pm – 2:00 pm CDT
Clare Kranz, DNP, MSN, APRN, CPNP-AC, EBP-C, Evidence-based Practice Specialist; Acute Care Pediatric Nurse Practitioner; and Amanda Heidemann, MD, FAAFP, FAMIA, Senior Clinical Content Consultant, Clinical Effectiveness, Wolters Kluwer Health. Healthcare administrators, CMIOs, and clinician leaders are all under increasing pressure to improve patient outcomes, enhance engagement, and reduce costs—all while navigating a rapidly evolving digital care landscape. Technology offers a powerful solution, yet many healthcare systems fail to unlock its full potential. This webinar dives into how centralizing innovations like Clinical Decision Support analytics, patient portals, and educational content can drive a more patient-focused system, delivering care efficiently and leading health organizations into the future. Leveraging technology isn’t just a matter of convenience—it’s a necessity for organizational success. Digital tools can bridge clinical care and patient engagement by improving outcomes through real-time data integration, reducing costs with preventative care intervention, and driving patient involvement for stronger relationships and better results. As healthcare becomes more data-driven, lead initiatives to meet operational goals while improving the shared decision-making experience for all members of the multidisciplinary care team.
WEBINAR | Unlocking Innovative Tech-Enabled Approaches for Advancing Access, Affordability, and Optimal Health Outcomes
April 30, 2025, 1:00 pm – 2:00 pm CDT
Join Garth Walker, MD, Chief Medical Officer, Rush Health; Kwamane Liddell, JD, MHA, BSN, President and CEO, ThriveLink; Heather Nelson, Health Care Sustainability and Technology Leader, Deloitte; Jay Bhatt, MD Managing Director, Center for Health Solutions, Deloitte; and Urvi Shah, Health Care Digital Experience Leader, Deloitte, for a dynamic webinar exploring how innovative technology and cloud solutions are transforming healthcare, improving patient access, quality, and economic empowerment within communities. The speakers showcase real-world examples from leading organizations demonstrating how data-driven insights are improving quality, operational efficiency, and patient experiences.
SI 2025 Annual Conference: Inspiring Trust – Shaping Healthcare’s Future
April 23, 2025, 1:00 pm – April 25, 2025, 11:00 am CDT
April 23-25, 2025, Westin Kierland, Scottsdale, AZ Inspiring TrustShaping Healthcare’s Future Join us for a dynamic exchange of strategies and real-world insights shaping the future of healthcare: Innovation and Value: Discover how cutting-edge technologies and business models are delivering ROI, enhancing patient outcomes, and making care more affordable – ensuring that innovation is not just possible but sustainable. Trust and Transparency: Learn how to enhance communication with stakeholders, fostering trust and transparency to create a more patient-centered approach that will build the healthcare system of tomorrow. Margins and Growth: Navigate the balance between immediate operating cost pressures and future investments, exploring the necessary actions to take for long-term growth. Business Model Transformation: Uncover the innovative strategies that are driving operational efficiency – from shifting care to lower-cost settings to leveraging AI for enhanced productivity and improved community health. As AI technology continues to evolve at a rapid pace, its impact on healthcare is becoming increasingly transformative. At SI’s exclusive 32nd Annual Conference, we will explore the challenges and opportunities arising from this AI revolution. Focusing on lessons learned from real-world-AI-assisted pilots across clinical, operational, and financial workflows, we’ll dive into pressing issues facing today’s healthcare C-suite executives. Through engaging …
SI 2025 Pre-Conference AI Symposium: Breaking The Mold – Building A More Affordable Model
April 23, 2025, 8:00 am – 12:00 pm CDT
April 23 2025, Westin Kierland, Scottsdale, AZ BREAKING THE MOLD BUILDING A MORE AFFORDABLE MODEL Join us for a dynamic exchange of strategies and real-world insights shaping the future of healthcare: Uncovering answers to tough questions that will shape our future: Why is AI radically changing the healthcare landscape? Where is AI transforming business models in healthcare? What investments and tech infrastructure are critical to scaling AI adoption in healthcare? How can health systems overcome operational barriers and restructure workflows to create a culture of AI innovation? Don’t miss the opportunity to be at the forefront of AI-driven change in healthcare! Beyond the buzz lies a true challenge for healthcare executives – how can we safely, quickly, responsibly and strategically integrate AI technologies into health systems to advance disease prevention, diagnosis and treatment; prepare an AI-enabled workforce of the future; and ensure the performance, integrity, and affordability of our technology infrastructure all at the same time? Scottsdale Institute (SI) is pleased to host this invitation-only Pre-Conference AI Symposium: Breaking the Mold: Building a More Affordable Model. Through moderated panel discussions and attendee dialogues, we’ll tackle some of the most pressing questions facing health system C-Suite Executives today. By engaging thought leaders and strategic partners, we are bringing together the who’s who of thinkers, innovators …
WEBINAR | Trinity Health’s Innovative Care Delivery Model: Tech Enabled Virtual Nursing
April 17, 2025, 1:00 pm – 2:00 pm CDT
Trinity Health’s SVP & CNO Gay Landstrom, PhD, RN, NEA-BC, FAONL, FACHE, FAAN, PCC; and SVP and Chief Health Informatics Officer, Murielle Beene, DNP, MBA, MPH, MS, PMP, RN, NI-BC, FAMIA, FAAN, discuss the journey they have been on since 2022 to implement virtual nursing across the entire organization covering 6500 inpatient beds in 17 states. Learn how they developed their strategies and goals, and how implementation is being rolled-out. They share experiences with enabling and developing technologies, some of the challenges addressed, impacts on the workforce and patients, along with the accomplishments to date and what lies ahead.
WEBINAR | Shifting from Value-Based Care to Delivering High Value Care
April 16, 2025, 1:00 pm – 2:00 pm CDT
Kelly Garrison, MBA, MHA, Chief Transformation Officer; and Mark Collins, MD, FAAFP, Chief Operating Officer, One Health, Advocate Health. This webinar discusses the world of value-based care as it exists today and how we must continue to transform care delivery models through strategic partnerships, implementation of technology, use of AI, and streamlining operations to effectively evaluate performance and ROI.
DIALOGUE | Innovation, Digital Health, and Virtual Care | “Strategic Approaches to Innovation Intake and Prioritization: Managing Abundant Ideas with Limited Resources”
April 15, 2025, 3:00 pm – 4:00 pm CDT
Sharon Markman, MHA, Executive Director, Clinical Excellence Innovation & Engagement; Director, Center for Healthcare Delivery Science & Innovation (HDSI); Cheng-Kai Kao, MD, FACP, SFHM, Chief Medical Information Officer, University of Chicago Medicine. Dialogue Digest
WEBINAR | Closing the Gap Between Clinical Performance and Technology Optimization
April 15, 2025, 1:00 pm – 2:00 pm CDT
Lisa Bragg, RN, BSN, MBA, CSSGB, Managing Director, Clinical Optimization/Care Transformation; and Tammy Willett, RN, BSN, MBA, Associate Director, Clinical Optimization/Care Transformation, Impact Advisors. To increase collaboration between departments, a 580-bed academic hospital with over 20 clinics launched an initiative to identify key technology levers to optimize capacity management. Coupled with improving process workflow, the organization harnessed the synergy of cross-functional teams to improve organizational outcomes. Key areas of focus included improving visual cues in the Electronic Medical Record to manage patient flow and patient classification and improve inpatient transportation services. In just under 9 months, the team identified $3.8M in cost savings and revenue enhancements with a line of sight to $10M-$15M if work continued to be scaled. Learn from Lisa and Tammy how your organization can implement a similar strategy to close the gap between clinical performance and technology optimization.
WEBINAR | Precision Behavioral Health: An Ecosystem Approach
April 10, 2025, 1:00 pm – 2:00 pm CDT
Phil Klassen, MD, FRCPC, Vice President, Medical Affairs and Research, Ontario Shores Centre for Mental Health Sciences; Assistant Professor, Departments of Psychiatry and Medicine, University of Toronto; Sanaz Riahi, RN, MSN, PhD, Vice President, Clinical, Practice, and Chief Nursing Executive, Ontario Shores Centre for Mental Health Sciences; and Jennifer Ford, MBA, Manager, Product Management, MEDITECH. Behavioral health is an increasingly critical area of healthcare, yet it has traditionally been an underserved and costly field. Rising demand and persistent access issues make it unsustainable to treat behavioral health needs in isolation. Strengthening behavioral health requires a multifaceted approach that connects it more closely with primary care and embraces the latest advancements in genomics. The integration of collaborative care models alongside precision behavioral medicine enables more personalized treatment plans, improving patient outcomes, reducing readmissions, and lowering costs. Education and clear communication are key components of cross-ecosystem collaboration and effective population health initiatives. Drs. Klassen and Riahi share strategies for incorporating behavioral health into the broader healthcare ecosystem, including the optimization of workflows for triage and care stratification, the use of pharmacogenomics within the EHR to guide treatment decisions and applying predictive modeling to tailor psychotherapies more effectively. Jen shares persp…
WEBINAR | The Rising Tide of Health Literacy
April 9, 2025, 1:00 pm – 2:00 pm CDT
Low health literacy is a widespread challenge, with 9 out of 10 U.S. adults struggling to understand and use medical information. This communication gap leads to medication errors, non-adherence, and poor health outcomes. Join us for a webinar with Greg O’Neill, MSN, APRN, AGCNS-BC, NPD-BC, NEA-BC, Director of Patient & Family Health Education at ChristianaCare, who discusses the impact of health literacy on patient care and explore practical strategies— including digital tools—to improve understanding and adherence. Learning Objectives: Understand the Impact of Low Health Literacy – Explore how it affects medication adherence, patient safety, and outcomes. Leverage Technology for Patient Education – Learn how digital tools can personalize medication instructions and reduce errors. Implement Practical Strategies – Identify ways to integrate health literacy initiatives into clinical workflows, including caregiver involvement and bedside teaching.
These are all of the Upcoming Events:
Roundtable Series | Operationalizing AI + Technology to Transform Workforce Performance: From Reactive Staffing to Predictive, Patient-Focused Operations
May 11, 2026, 2:00 pm - 3:00 pm CDTThis is 2 of 4 Roundtable Series As healthcare organizations continue to face workforce shortages, rising labor costs, and increasing demand variability, traditional workforce management approaches are falling short—driving reactive decisions, inefficient labor utilization, and growing strain on staff. This Scottsdale Institute Roundtable will explore how leading health systems are adopting AI-driven, technology-enabled operating models to align staffing to patient demand, reduce administrative burden, and deliver sustainable performance. Shifting from Reactive to Predictive Workforce Management Leveraging integrated data and AI-driven forecasting, organizations are aligning staffing with real-time patient demand—reducing reliance on premium labor, minimizing unnecessary flexing, and improving operational stability. Augmenting the Workforce Through Automation and Agentic AI Automation and agentic AI are eliminating manual work and streamlining workflows—freeing up capacity so clinical and operational teams can focus on higher-value activities. Enhancing Workforce Experience and Driving Sustainable Engagement By pairing real-time insights with structured reporting and leadership cadence, organizations are empowering front-line managers, improving staff experience, and driving accountability at all levels. Delivering Measurable Impact at Scale Organizations adopting this approach are realizing meaningful improvements in labor cost, productivity, and staff engagement—max...
Find out more »WEBINAR | Healing from Within: Strategies to Retain, Recruit, and Support Nurses
May 14, 2026, 1:00 pm - 2:00 pm CDTAn organization's approach to staff well-being is a vital reflection of its commitment to the community as a whole. Morris Hospital & Healthcare Centers, a key provider 55 miles southwest of Chicago in Morris, IL, has been serving its community since 1906. The organization encompasses an 89-bed hospital and 27 clinic locations, employing nearly 2000 staff, volunteers, and providers. Facing a significant loss of nearly half its staff between 2020 and 2023, leadership recognized the urgent need for a holistic approach to employee well-being. A nursing leadership task force developed "The Future of Nursing" plan, which has led to substantial investments, including establishing a local YMCA to support the employee wellness program and physical improvements like a mental health break room and an outdoor garden at their facilities. Morris Hospital's efforts show significant success in improved RN engagement and decreased turnover levels, as well as increased reported patient safety culture as measured by AHRQ’s SOPS. Kim Landers, MS, RN, NEA-BC, CENP, FAONL, FACHE, VP of Patient Care Services/CNE, and Kathleen Rombach, MSN, RN, CNML, Assistant VP of Patient Care Services, will present this successful approach to healing from within.
Find out more »WEBINAR | Spatial Computing: The Future of Clinical Work
May 15, 2026, 1:00 pm - 2:00 pm CDTA new computing platform is emerging in healthcare, distinct from AI. In this session, Dr. Tommy Korn, Chief Spatial Computing Officer and Ophthalmologist at Sharp HealthCare explores how spatial computing enables clinicians to engage with information with greater depth, context, and precision, particularly across surgery, imaging, and virtual care. Drawing from real-world frontline clinical work, he examines how spatial technologies can redefine clinical work, education, telehealth, and collaboration, while allowing technology to move into the background and introduce a new computing paradigm shift, one that will redefine work, create new roles, and enable entirely new categories of clinical and operational capability.
Find out more »WEBINAR | Implementing AI in Nursing: Early Results and What It Takes to Scale
May 19, 2026, 1:00 pm - 2:00 pm CDTJill Sheipline MSHI, BSN, RN, VP & Chief Nursing Informatics Officer, Corewell Health; Monique Bouvier, PhD, ARNP, CPNP-PC, Corporate Director of Nursing Science & Assistant Professor, Emory Healthcare; April Saathoff, DNP, RN, NI-BC, CPHIMS, Vice President and Chief Nursing Information Officer, Johns Hopkins Health System; Adjunct Faculty, University of Maryland School of Nursing; and Alyssa Stauffacher, Director, Clinical Success, Nursing, Abridge. As health systems deploy AI across clinical workflows, nursing is emerging as a critical area for impact. Early adopters are hearing from nurses about improvements in documentation, efficiency, and care team experience, but scaling these efforts requires focused implementation, practice change, and leadership alignment. In this webinar, health system leaders will discuss: Where AI is driving the most immediate impact for nursing teams How health systems are preparing for adoption through training and workflow redesign The role of clinical, nursing, and informatics leadership in scaling these efforts Key considerations for health systems advancing AI-driven nursing transformation
Find out more »Fireside Chat | Facing the Future Together: Health Systems and Lawmakers Confront the Tough Questions
May 21, 2026, 1:00 pm - 2:00 pm CDTJoin Paul Keckley, Managing Editor of The Keckley Report; Healthcare Industry Analyst, Investor and Futurist, and Jared Augenstein, Senior Managing Partner, Manatt, for a candid Fireside Chat on the growing tension—and shared responsibility—between health system leaders and policymakers. As scrutiny intensifies around hospital performance, pricing, executive compensation, tax status, and community benefit, the need for transparent, fact-based dialogue has never been greater. This discussion will explore why some health systems are thriving while others struggle, and what lawmakers need to understand about the operational, financial, and clinical complexities shaping these outcomes. At the same time, it will challenge health system leaders to engage directly and honestly with policymakers on issues of affordability, accountability, and public trust. Looking ahead, the conversation will examine how hospitals must evolve in response to accelerating change—from AI-enabled care and shifting disease patterns to workforce redesign, consumer expectations, and the pursuit of true “systemness.” Participants will gain perspective on how collaboration between industry and government can shape a more sustainable, equitable future for U.S. healthcare.
Find out more »WEBINAR | From 252 Days to 4.5: How AllianceChicago Automated 99% of Its Health Data Mapping with AI
May 28, 2026, 1:00 pm - 2:00 pm CDTAndrew Hamilton, RN, BSN, MS, Informatics Officer & Deputy Director, AllianceChicago; Guy Tsafnat, PhD, FAIDH, Founder & Chief Scientific Officer; and Davera Gabriel, RN, FHL7, FAMIA, Director of Client Success, Evidentli. AllianceChicago, a not-for-profit health network aggregating clinical data from 81 community health centers across the US, sought to improve the speed and efficiency of normalizing its data into common research data models required for national networks such as All of Us and CAPriCORN. Partnering with Evidentli, AllianceChicago piloted the AI-driven Piano platform to automate the ETL process of mapping their CAPriCORN Common Data Model onto the OMOP CDM. The results were striking: what previously required 252 person-days was completed in 4.5 person-days, with AI handling over 99% of all mappings with near-perfect accuracy. Upon completing this webinar, participants will be able to describe the data normalization challenges facing community health networks participating in national research initiatives, explain how AI-driven automation can dramatically accelerate OMOP CDM mapping, and assess the applicability of similar approaches within their own data infrastructure.
Find out more »WEBINAR | Optimization and Cultural Change Drive Revenue Cycle Success
June 2, 2026, 1:00 pm - 2:00 pm CDTErin Hodson MSN, Vice President, Revenue Cycle; Olin McClain, AVP Revenue Cycle Billing, Inova; Doug Story, Managing Director; and Candace Rogerson, Director, Impact Advisors. Inova Health System—a five-hospital health system with more than 250 care sites and 25,000 team members, partnered with Impact Advisors on a strategic, system-wide revenue cycle optimization initiative to address evolving payer requirements, rising denial complexity, and opportunities to realign Epic configuration with foundational best practices. In this webinar, Inova and Impact Advisors will walk through the 12‑month Revenue Cycle Management (RCM) transformation that delivered measurable, sustainable results. Attendees will learn how coordinated operational and technical workstreams reduced key denial drivers, simplified and prioritized Epic AR workqueues, strengthened point-of-service collections, and modernized performance management by transitioning from manual reporting to standardized Epic dashboards and self-service analytics. The initiative exceeded its original financial target by $27M while building durable operating model, governance, and training capabilities to sustain performance. The session will also highlight how Inova has built on this optimized foundation following the engagement, leveraging advanced AI, automation, and analytics to further enhance revenue cycle performance. Inova will share how partnerships with innovative vendors are augmenting Epic with AI-driven insights, e...
Find out more »WEBINAR | Health AI Policy in 2026: Navigating the Federal-State Divide
June 3, 2026, 1:00 pm - 2:00 pm CDTRandi Seigel, Partner and Jared Augenstein, Senior Managing Director, Manatt Health. Health AI policy has reached an inflection point in 2026. States have introduced more than 240 bills in the first quarter alone, focused on guardrails around AI chatbots, clinical oversight and patient consent, payor use of AI in utilization management and downcoding, liability, and transparency. The federal government is moving in the opposite direction, with the White House, Congress, and agencies advancing a deregulatory, pro-adoption posture and actively pressuring states to stand down. For health tech leaders, this divergence creates both opportunity and risk: AI sandboxes and regulatory relief programs in states like Utah and Texas are opening new pathways to market, while federal initiatives including CMMI's ACCESS Model, FDA's TEMPO Pilot, ARPA-H's ADVOCATE program, and CMS's new Digital Health Tech Ecosystem are reshaping reimbursement, regulatory pathways, and commercial strategy. Join Randi Seigel and Jared Augenstein of Manatt Health for a practical session that cuts through the noise, surfaces the state and federal actions most likely to affect your product, go-to-market, and compliance decisions, and highlights what to watch through the rest of 2026.
Find out more »WEBINAR | Investing in Workforce Reproductive, Maternal and Parental Health: A Case Study with Hartford HealthCare
June 4, 2026, 1:00 pm - 2:00 pm CDTStephanie Burnham, Director, Health Equity; Peter McKay, Director of Benefits, Hartford HealthCare; Flory Wilson, Founder & CEO; and Kevie Keeton, Head of Client Success, RMH Compass. Opportunities abound for employers to take small actions to improve the overall health and well-being of their workforce. Reproductive health needs shift over a worker’s lifetime and when employers focus on those different life-cycle phases, they’re able to provide benefits and resources targeting those life-phase needs. As a result, workers feel supported, healthier and more positively engaged at work. The return on investment for employers is significant – productivity gains and employee satisfaction improvements drive higher retention and talent acquisition. Join us for a case study to learn how one hospital system - Hartford HealthCare – has made gains by participating in the RMH Compass survey, activated key stakeholders to optimize the experience, used benchmarks and leveraged incremental improvements to better meet worker health needs. Participants will learn about specific, low- and no-cost actions to enhance the workers experience that can be replicated in their workplaces.
Find out more »Roundtable | Role of the CIO / IT in the age of AI
June 4, 2026, 2:30 pm - 3:30 pm CDTChartis Moderators: Samantha (Samme) Diaz, Partner in Digital and Technology Transformation Bret Anderson, Principal in the Digital Transformation Practice Provider Panelists: Jeff Gautney, CIO, Rush University Medical Center Chad Jones, CIO, Baylor Scott and White As health systems confront a widening gap between rising care demand and constrained labor, artificial intelligence is emerging as a critical lever for scale—reshaping the role of the CIO as AI moves from experimentation to enterprise adoption. Today’s technology leaders are accountable not only for shaping AI strategy and modernizing core IT functions, but for building the organizational “chassis” that enables AI adoption and drives enterprise-wide change—often beyond what the role has traditionally been equipped to deliver. Accountable for shaping AI strategy, enabling new operating models, and driving measurable clinical and business impact, leaders are navigating evolving reporting structures and expanding expectations on top of these new responsibilities. Join Chartis partners Samme Diaz and Bret Anderson for a peer-driven discussion alongside Jeff Gautney, CIO, Rush University System for Health, and Chad Jones, CIO, Baylor Scott & White Health, on how the CIO role is evolving, what’s at stake, and what it takes to lead in the age of AI. Learning Objectives By the end of this roundtable, participants will be able to: Assess how the CIO role is evolving toward enterprise transformation leaders...
Find out more »WEBINAR | Leveraging AI To Improve Health Outcomes and Hospital Margins – From Evaluation to Proven Success
June 9, 2026, 1:00 pm - 2:00 pm CDTYaron Elad, MD, FACC, FAMIA, Chief Medical Informatics Officer, Cedars-Sinai; Neil Fishman, MD, Chief Medical Officer, Hospital of the University of Pennsylvania; Carla Haack, MD, FACS, RYT-200, VP, Chief Financial Informatics Officer, Emory Healthcare; and Richard Riggs, MD, Chief Medical Officer, HealthLeap AI. This webinar brings together health system leaders to explore how AI has moved beyond experimentation to delivering measurable clinical and financial outcomes. From sourcing early-stage innovation to rigorously evaluating vendor partnerships and ultimately proving real-world impact, speakers will share practical frameworks and lessons learned from across the adoption journey. Attendees will walk away with actionable insights on how to identify, validate, and scale AI solutions that improve patient outcomes while strengthening hospital margins.
Find out more »WEBINAR | Evaluating AI’s Accuracy, Safety, and Value for Improving the Care of Medicare Patients
June 10, 2026, 1:00 pm - 2:00 pm CDTJoin Scott Weingarten, MD, SI Board Member, healthcare entrepreneur and Professor Emeritus at Cedars-Sinai Health System. As health systems expand the use of AI in clinical decision support, questions around accuracy, safety, and measurable value remain front and center. This webinar will present findings from a structured evaluation of AI-generated clinical recommendations derived from EHR data for Medicare patients in value-based care settings. Using a defined and replicable methodology, this analysis examines the clinical accuracy, safety, and actionability of AI-driven clinical insights, along with their potential cost savings. The session will walk through how recommendations were assessed, what differentiated high-value outputs from low-value or unsafe suggestions, and where AI demonstrated the greatest impact in supporting patient care decisions. Positioned as one of the early studies to rigorously evaluate AI clinical recommendation accuracy in a value-based care context—this discussion will offer practical insights for clinical, informatics, and executive leaders seeking to responsibly scale AI in care delivery. Attendees will gain a clearer understanding of how to evaluate AI performance in their own organizations and navigate the balance between innovation and clinical rigor.
Find out more »WEBINAR | Living and Leading with Love: An Evidence-Informed Approach to Health System Transformation
June 11, 2026, 1:00 pm - 2:00 pm CDTBuilding on the foundation established in the prior Scottsdale Institute session with Emplify Health, this webinar advances the conversation from aspiration to application. Dr. Patrick Runnels, drawing on his work Leading with Love: An Evidence-Informed Framework for Leading Health System Transformation, joins Dr. Apurv Gupta to explore how love can be operationalized as a practical, evidence-informed approach to driving measurable improvement in health systems. Grounded in emerging research and real-world leadership experience at University Hospitals, this session reframes love not as sentiment, but as a disciplined leadership stance that strengthens trust, psychological safety, and shared purpose—core drivers of safety, engagement, and performance. The discussion will connect these principles to concrete management practices, including leadership behaviors, team dynamics, and system design choices that influence how care is delivered every day. Participants will gain insight into how to: • Translate values such as compassion and respect into consistent leadership and operational practices • Build trust and psychological safety as mechanisms for improving reliability and learning • Align cultural intention with governance, workflows, and accountability structures • Lead transformation in a way that supports both human flourishing and sustained performance Designed for executive and clinical leaders, this session offers a clear, evidence-informed pathway to achievi...
Find out more »Roundtable | Future‑Ready Healthcare and Governing AI at the Point of Care
July 9, 2026, 2:30 pm - 3:30 pm CDTAI is becoming an integral part of point-of-care workflows, influencing how information is presented and contextualized for clinicians in real time. As these tools are increasingly embedded into healthcare systems, leaders face the challenge of guiding AI use in ways that align with organizational priorities and support decision-making in critical areas such as medication dosing, drug interactions, infection prevention, and risk assessment. This executive roundtable invites healthcare leaders to engage in an active peer discussion on how AI governance is evolving from policy and oversight into a visible, operational layer within clinical workflows. The conversation will explore how organizations are incorporating expert-in-the-loop models and fostering AI literacy as essential building blocks for how users engage with these tools. Together, participants will examine how governance, transparency, and content design can shape the role of AI as a support tool, aligning its outputs with enterprise goals and clinician needs. Drawing on real‑world clinician engagement data and executive perspectives, the discussion will also address how organizations are responding to the use of unsanctioned tools by surfacing authoritative sources at key moments and aligning AI outputs with a unified evidence foundation across the care ecosystem. Attendees will leave with actionable perspectives on how future‑ready healthcare organizations are operationalizing AI governance at the point of car...
Find out more »Roundtable Series | Operationalizing Tech + AI for Increased Clinical Capacity
September 16, 2026, 3:00 pm - 4:30 pm CDTThis is 3 of 4 Roundtable Series With the One Big Beautiful Bill Act, healthcare leaders are under even more pressure to improve access, efficiency, outcomes, and margins - while working with stretched teams and increasingly complex technical environments. This Scottsdale Institute Roundtable Series brings together Impact Advisors' subject matter experts to explore proven strategies for improving healthcare performance through technology-enabled revenue cycle, workforce, clinical, and supply chain operations. Each session will focus on practical approaches to aligning workflows, strengthening performance through analytics and automation, maximizing the value of enterprise platforms (EHR/ERP), and building resilient, scalable operating models. Sessions are designed for peer dialogue and real-world takeaways, grounded in Impact Advisors’ experience across clinical, financial, operational, and technical domains.
Find out more »SUMMIT | CIO
November 3, 2026 - November 4, 2026Save the date for the Scottsdale Institute’s CIO Summit which includes crossover programming with the CISO Summit on Wednesday, November 5th in Tampa, FL. Watch your email for registration and agenda updates coming in Summer 2026. Hosted by BayCare Health System Sponsored by Impact Advisors Save the Date - SI 2026 CIO Summit November 3-4, 2026 Add to calendar: + iCal Export (Outlook) | + Google Calendar
Find out more »SUMMIT | CISO
November 4, 2026 - November 5, 2026Save the date for the Scottsdale Institute’s CISO Summit which includes crossover programming with the CIO Summit on Wednesday, November 5th in Tampa, FL. Watch your email for registration and agenda updates coming in Summer 2026. Hosted by BayCare Health System Sponsored by Impact Advisors Save the Date - SI 2026 CISO Summit November 4-5, 2026 Add to calendar: + iCal Export (Outlook) | + Google Calendar
Find out more »Roundtable Series | Operationalizing Tech + AI for Supply Chain Workflow Resilience & Efficiency
November 18, 2026, 3:00 pm - 4:30 pm CSTThis is 4 of 4 Roundtable Series With the One Big Beautiful Bill Act, healthcare leaders are under even more pressure to improve access, efficiency, outcomes, and margins - while working with stretched teams and increasingly complex technical environments. This Scottsdale Institute Roundtable Series brings together Impact Advisors' subject matter experts to explore proven strategies for improving healthcare performance through technology-enabled revenue cycle, workforce, clinical, and supply chain operations. Each session will focus on practical approaches to aligning workflows, strengthening performance through analytics and automation, maximizing the value of enterprise platforms (EHR/ERP), and building resilient, scalable operating models. Sessions are designed for peer dialogue and real-world takeaways, grounded in Impact Advisors’ experience across clinical, financial, operational, and technical domains.
Find out more »These are Past Events
WEBINAR | Seeking Clinical and Operational Excellence Through EHR Modernization at SSM Health
May 6, 2026, 1:00 pm - 2:00 pm CDTSaad Chaudhry, Chief Digital and Information Officer, SSM Health; Amy Rettler, SVP of Client Partnerships; Steven Redd, Director of Strategic Services; and Michelle Strawn, SVP of Strategic Services, Evergreen. SSM Health, a large, integrated Catholic health system serving communities across the Midwest and Southern U.S., embarked on a transformation to modernize its EHR and better operate as a unified enterprise. By combining a Refuel approach with a fresh implementation mindset, the organization focused on standardizing workflows at scale, reducing variation, and aligning the EHR to support a more consistent, system-wide operating model. Central to this effort was the establishment of a new governance structure that enabled enterprise decision-making while incorporating regional perspectives, improving alignment, accountability, and speed to decision. This transformation is not only driving operational efficiency and consistency but also creating a stronger, standardized foundation to support future capabilities, including advanced analytics, digital innovation, and AI.
Find out more »2026 Scottsdale Institute AI Symposium
Crossing the AI Chasm: What's Next?AI Symposium | April 28, 2026Crossing the AI Chasm: What's Next? Connect with C-Suite executives who are actively shaping how AI and human expertise combine to advance patient care, operational excellence, and sustainable growth. The Scottsdale Institute’s invite-only symposium will include industry experts alongside health system executives who will push the boundaries on what we think is possible with AI in transforming healthcare. Date Time Event Tuesday, April 28 1:00 PM – 5:15 PM 5:30 PM – 7:30 PM AI Symposium Networking Reception Provocative Insights New Cross-View Conversations surface opposing perspectives to challenge the status-quo and invite collaborative problem solving. Joint Reception Connect with executive leaders from both the AI Symposium and Annual Conference at the Tuesday evening networking reception. Elevated Dialogue Our highly curated invited attendees and speakers engage in meaningful conversations during and between sessions to propel the industry forward. 12:00 PM – 1:00 PM Registration 1:00 PM – 1:15 PM Welcome | Crossing the AI Chasm: What's Next? 1:15 PM – 1:50 PM Keynote | The Promise and Pitfalls of AI in Medicine Navigate between the hype and skepticism surrounding AI with Bob Wachter, author of A Giant Leap: How AI is Transforming Healthcare and What That Means for Our Future. 1:50 PM – 2:55 PM Case Study | Beyond Adoption: Reimagining Healthcare for the Age of AI Moving beyond incremental adopt...
Find out more »2026 Scottsdale Institute Annual Conference
Crossing the AI Chasm: Level Up!Annual Conference | April 28 - May 1, 2026 Crossing the AI Chasm: Level Up! Healthcare's AI inflection point is now. Join C-suite leaders at the SI Annual Conference to move beyond theory and build practical, actionable strategies. We will tackle the most critical challenges: evaluating standalone vs. EMR-embedded tools, preparing for new legislation, and developing the governance frameworks necessary for responsible, value-driven AI adoption across clinical and operational domains. Annual Conference Attendance is by Invitation Only Invitations are extended to C-suite executives and VP+ level members of their executive teams from SI member organizations and select industry partners. Attendance is included in your annual membership or sponsorship agreement. For questions regarding your organization’s participation, please contact Janet Guptill, President and CEO of the Scottsdale Institute. Use the coupon code from your invitation to waive Annual Conference fees. Invited guest fees apply. Date Time Event Tuesday, April 28, 2026 1:00 PM – 5:15 PM 5:30 PM – 7:30 PM AI Symposium Networking Reception Wednesday, April 29, 2026 8:00 AM – 5:00 PM 5:00 PM – 6:30 PM Annual Conference Evening Reception Thursday, April 30, 2026 8:00 AM – 5:00 PM 5:00 PM – 6:30 PM Annual Conference Closing Celebration Friday, May 1, 2026 8:00 AM – 9:00 AM 9:00 AM – 10:30 AM Appreciation Breakfast Networking Activities IT Priorities & Venture Experimen...
Find out more »WEBINAR | Ascension’s Clinical Innovation Institute
April 22, 2026, 1:00 pm - 2:00 pm CDTFrederick Masoudi, MD, MSPH, Vice President and Chief Academic Officer; Mitesh Patel, MD, MBA, Vice President and Chief Clinical Transformation Officer; and Jon Taves, MBA, Associate Vice President, Clinical Innovation, Ascension. Learn why the Clinical Innovation Institute was formed and how leaders intend to innovate for quality, growth, and experience. They will share their current cornerstone programs and what they intend on building in the future. The team will also share how they partner with Ascension's broader innovation ecosystem - collaborating with cross-functional partners at the System office and market levels to advance the future of care delivery for Ascension together. They will also share how they engage with their venture partner, Ascension Ventures.
Find out more »WEBINAR | Separating Signal from Noise: Building a Real AI Strategy in Healthcare
April 21, 2026, 1:00 pm - 2:00 pm CDTArtificial intelligence is rapidly moving from experimentation to enterprise priority in healthcare. This session brings a CEO and industry innovator together to unpack what an effective AI strategy actually looks like inside a modern health system. Through the lens of real-world AI initiatives, attendees will hear how leaders distinguish meaningful investments from noise, balance point solutions versus enterprise platforms, and scale AI in ways that drive measurable clinical and operational outcomes. Grounded in the experience of deploying AI within a leading health system, speakers Brendan Carr, CEO, Mount Sinai Health System and Elad Walach, CEO, Aidoc will highlight what adoption really entails—from integrating multimodal data such as EHR information, imaging, and labs, to achieving tangible improvements in patient care. They will share candid lessons learned, including common missteps, the cultural and operational barriers to change, and how leadership mindsets must evolve to keep pace with rapid innovation. Looking ahead, the conversation will examine the technologies and capabilities poised to reshape care delivery over the next five years—and what separates organizations that get AI right from those that fall behind. Attendees will leave with practical insights on building an AI-forward organization, aligning strategy with outcomes, and leading through one of the most transformative shifts in healthcare.
Find out more »WEBINAR | Inside Trinity Health’s $100M IT Cost Optimization Strategy through Archiving and Decommissioning
April 16, 2026, 9:00 am - 10:00 am CDTMike Prokic, Chief IT Strategy Officer; and Nick O’Connor, Chief Technology Officer, Trinity Health. Healthcare systems are facing unprecedented financial pressure, from federal reimbursement cuts and labor inflation to the operational drag of decades of M&A–driven application sprawl. In this webinar, Trinity Health C-suite IT leaders share how they turned application decommissioning into a repeatable, capital-funded financial strategy that is removing over $100 million in recurring IT operating expenses. Moderated by Clearsense CEO Jason Rose, this case-study–driven discussion explores how Trinity Health systematically retired nearly 800 applications across 92 hospitals while preserving clinical and financial access, accelerating M&A synergies, and reducing infrastructure and security risk. Attendees will learn how Trinity built an “assembly line” approach to archiving and decommissioning, structuring the program as CapEx under GAAP, and why active archiving, not just system shutdowns, was critical to success. This webinar provides a practical roadmap for CIOs, CFOs, and IT leaders at health systems of any size to unlock financial flexibility without compromising patient care or workforce stability. Documented by Gartner as the best practice for reducing tech debt, this is a webinar that will bring meaningful and rapid ROI to your health system.
Find out more »WEBINAR | Partnering for Adoption, Innovation, Accountability | Lessons from Leading Health Systems in Front-End Automation
April 15, 2026, 1:00 pm - 2:00 pm CDTJessica Godbey, Vice President of Patient Access, Carle Health; and Candice Hoshi, Vice President, Revenue Cycle, UCHealth. Health systems are under increasing pressure to modernize front-end revenue cycle operations while managing payer complexity, workforce constraints, and rising expectations for patient access. Many organizations are turning to automation to reduce administrative burden, but the path to adoption and scale can look very different depending on where an organization begins. In this session, revenue cycle leaders from Carle Health and UCHealth will share their real-world experiences advancing automation across prior authorization and front-end workflows. One organization began with highly manual processes and focused on stabilizing operations through automation, while the other approached the journey from a more strategic perspective—reassessing technology partnerships and co-developing solutions designed to better align with provider needs. Together, they will discuss the operational, leadership, and governance considerations that shape successful automation strategies and how both organizations are working to reduce patient administrative friction while enabling staff to focus on higher-value work. Key Takeaways How health systems are approaching front-end automation from different starting points—from operational adoption to strategic partnership and co-development Lessons learned in managing change, building staff trust, and aligning cross-functional ...
Find out more »WEBINAR | Many Health Care Leaders Are Leaning into Agentic AI As Adoption Hurdles Ease
April 14, 2026, 1:00 pm - 2:00 pm CDTJay Bhatt, Managing Director; Maulesh Shukla, Executive Manager; Lauren O’Hanlon, Principal, Deloitte; and Ashwin Singh, Vice President, Revenue Cycle Management, Jackson Health System. Join us as we dive deeper on the insights from Deloitte’s recent publication on how Agentic AI is showing up with health care organizations. The findings suggest that long-standing AI adoption challenges such as technical talent, resistance to change, and data quality, are beginning to ease. Health care leaders are increasing investment in agentic AI, but returns may depend on how quickly their organizations can scale beyond pilots. Join to learn more about how scaling agentic AI responsibly can unlock measurable improvements in consumer engagement, care delivery, workforce capacity, and core administrative and payment workflows.
Find out more »WEBINAR | How AI is Being Used to Change Pharmacy Practice
April 9, 2026, 1:00 pm - 2:00 pm CDTSystem Chief Pharmacy Officers from Baptist Health System / University of Miami, Nilesh Desai, MBA, BS, RPh, CPPS, CPEL and Ochsner Health, Debbie Simonson, PharmD, discuss their organizations' experiences adopting AI in pharmacy operations. They are joined by Epic’s Chris Soverns, Pharmacy R&D and Joel Jones, Pharmacy Product Informatics to discuss current and roadmap AI capabilities. The session examines where AI is being used today, risks and opportunities with AI use, and how the pharmacist role may evolve over the next decade.
Find out more »DIALOGUE | CISO – Strategic Priorities, Plans, and Perils for 2026
April 7, 2026, 2:00 pm - 3:00 pm CDTJanet Guptill, FACHE, CPHIMS, President & CEO, Scottsdale Institute What’s in store for 2026 for leading health system CISO? Join your Scottsdale Institute peers to share your priorities, plans, and perils as you navigate the year ahead. To guide our discussion, we are asking each member health system to complete a brief five-minute survey which CISOs will receive via their invitation. We’ll use the survey results as discussion starters during our one-hour meeting. Participation in the survey is required to receive a copy of the results. SI Dialogue calls are only open to member health systems, and this invitation is exclusively for members of the CISO Affinity group. This allows us to create a trusting environment for open and strategic dialogue. “Enabling Continuity of Care Through Disruption: Exploration of Cyber Threats, Operational Resilience, and AI in Health Care” From Crisis to Confidence: A Leadership Blueprint for Enterprise Resiliency”
Find out more »FIRESIDE CHAT | Violence as a Public Health Crisis: What Healthcare Leaders Must Do Now
Gun violence, immigration raids, rising incivility, and escalating violence within healthcare settings are issues no community—or health system—is immune to. As more individuals present in acute crisis or severe emotional dysregulation, hospitals and clinics are increasingly becoming sites of harm not only for patients, but for the care teams who serve them. Join Michael Dowling, CEO Emeritus of Northwell Health, and Lisa Shannon, CEO of Allina Health, for a candid conversation about the realities of violence and social unrest as critical public health crises that demand decisive, values‑driven leadership. Moderated by John Glaser, Chair of the Scottsdale Institute’s Board, this timely discussion is essential for healthcare executives navigating an environment where the safety of caregivers is under growing threat. As the social fabric continues to fray, healthcare leaders face a dual—and often competing—responsibility: delivering compassionate care to people in profound distress while ensuring a safe environment for staff who are increasingly exposed to verbal abuse, physical assaults, and moral injury. This fireside chat will explore how violence inside and outside healthcare facilities intersects with broader societal instability, and what leaders must do now to respond. This discussion will delve into critical questions, including: How do health systems effectively prevent, prepare for, and respond to violence across the continuum—from gun trauma and immigra...
Find out more »WEBINAR | Building the Connected Care Team of Tomorrow- Virtual Care at University Hospitals
March 31, 2026, 1:00 pm - 2:00 pm CDTBrian Nelson, MHA, BSN, RN, Program Manager; Lauren Yanus, BSN, BA, RN, CPN, Platform Lead, Veale Healthcare Transformation Institute, University Hospitals (UH); and Elizabeth Glidewell, MSN, RN, CCRN, CAVRN, Director of Nursing, Clinical Innovation, and Implementation, Vitalchat. Discover how UH is reimagining nursing care through its innovative Connected Care Team virtual nursing model. In this session, UH leaders will share how advanced video/audio technology, platform development, and nurse‑designed workflows are expanding clinical capacity, reducing workload burden, and improving patient outcomes. Learn how virtual nurses support admissions, discharges, rounding, emergency department workflows, and continuous patient observation, returning valuable hours to bedside teams. The webinar will highlight early results, key lessons from whole‑hospital implementation, and what’s next as UH expands virtual care capabilities across service lines. Attendees will leave with practical insights on building a scalable, high‑impact virtual nursing program that enhances safety, efficiency, and caregiver satisfaction.
Find out more »WEBINAR | Solving the Healthcare Workforce Puzzle
March 26, 2026, 1:00 pm - 2:00 pm CDTGretchen Brown, VP, Chief Nursing Information Officer, Stanford Medicine; and Courtney Green, MSN, RN, NE-BC, SVP, Nursing & Healthcare Workforce Management Solutions, Qgenda. Health systems are facing a persistent workforce paradox: despite aggressive recruiting, rising labor spend, and new care models, access remains constrained and clinician burnout continues to climb. The challenge isn’t simply workforce shortages—it’s how the workforce is planned, deployed, and supported in an increasingly complex care environment. In this webinar, healthcare leaders will explore how to rethink the healthcare workforce puzzle by looking beyond headcount to understand the deeper misalignment between patient demand, clinician availability, and operational design. The discussion will examine why well intentioned workforce investments often fail to deliver sustainable relief, where workforce effectiveness is quietly lost, and how fragmented planning limits impact. Participants will gain insight into data-driven, system-wide approaches that help organizations make better use of the workforce they already have, improving access, reducing strain on clinicians, and building a more resilient operating model. Designed for executive, operational, and clinical leaders, this session will offer practical perspectives for moving from short-term staffing fixes to a more sustainable workforce strategy. Key Takeaways Why workforce shortages persist despite heavy investment Understand why hiring ...
Find out more »WEBINAR | From Referrals to Milestones: Building Behavioral Health Pathways in Women’s Health
March 25, 2026, 1:00 pm - 2:00 pm CDTScott Domingue, DNP, MBA, RN, NEA-BC, COO/CNO, Behavioral Health, Texas Health Resources; Laura Bauer, MHA, Vice President of Strategy; and Tom Milam, MD, Chief Medical Officer, Iris Telehealth; President, Iris Medical Group. Women's health journeys are some of the most physically and emotionally demanding — fertility, pregnancy, and postpartum transition; neonatal care; and mid-life hormonal changes. Yet behavioral health support is often delivered through reactive referrals, leaving emotional strain unaddressed until it begins to undermine engagement, adherence, and outcomes. Leading health systems are shifting from referral-based models to proactive, milestone-driven behavioral health pathways embedded directly within women’s health care journeys. By activating behavioral health support for women and their families at key moments of stress, transition, and vulnerability, organizations are improving patient experience, strengthening continuity of care, and driving better clinical and operational outcomes. In this webinar, we’ll explore the most common behavioral health challenges across women’s health care journeys, the measurable impact of proactive integration on outcomes, and practical approaches for building behavioral health into standard care protocols. Learning Objectives: By the end of this session, participants will be able to: Identify key behavioral health milestones across women’s health care journeys — including fertility, pregnancy, postpartum and ...
Find out more »WEBINAR | ECU Health Model of Nimble AI Governance to Avoid “Bureaucratic Theatre”
March 24, 2026, 1:00 pm - 2:00 pm CDTPatrick Rogers, Director, Enterprise Data & Analytics; and John Hanna, MD, Associate CMIO, ECU Health. This webinar describes how ECU Health is transforming their AI governance to support an adaptive AI strategy and consistent monitoring of AI solutions across all stages of the lifecycle. Rather than relying on committee’s static approvals or process-heavy oversight, the approach emphasizes right‑sized guardrails, delegated decision-making, and continuous evaluation of value, risk, and performance as AI solutions evolve.
Find out more »WEBINAR | Connected Care: Driving Impact with Modern Interoperability and AI
March 18, 2026, 1:00 pm - 2:00 pm CDTIn a time of increasing patient complexity and workforce strain, the true value of healthcare technology is no longer measured by the mere existence of digital data, but by its ability to engage the user and drive clinical impact. This fireside chat will explore the essential evolution of connected care, moving away from fragmented, redundant document exchanges toward a shared mental model across the spectrum of care. This shift is crucial for providing holistic insight into a patient’s health journey across systems, settings, and time, enabling a unified approach to treatment and prevention goals. Mike Cordeiro, MEDITECH Senior Director of Interoperability, addresses interoperability misconceptions and emphasize the need for data sharing as the foundation for equitable technology access. This webinar covers how modern standards like FHIR dismantle traditional data silos, enabling real-time, trending insights within native workflows, and making data not just accessible, but actionable. We explore the connection between interoperability and AI, including how the use of AI to process both structured data and narrative content leads to a more comprehensive and well-rounded understanding of the patient. This session provides an overview of the current status of TEFCA adoption and the CMS Interoperability Framework across the industry, offering perspective on the anticipated evolution of these standards in the coming years.
Find out more »DIALOGUE | Population Health, Care, and Access + Virtual Care | “Healing from Afar: A Model Telepsychiatry Program Empowering HBCU Students”
March 17, 2026, 2:00 pm - 3:00 pm CDTThis session highlights how ECU Health is expanding access to behavioral health services through an innovative telepsychiatry model designed to support students at Historically Black Colleges and Universities (HBCUs). “Healing from Afar” showcases a scalable, increased access approach that reduces barriers to care and strengthens mental health support within academic communities. Attendees will gain insight into program design, partnership development, implementation strategy, measurable impact, and lessons learned, offering a practical framework for health systems and universities seeking to expand access to behavioral health services through virtual care.
Find out more »Roundtable Series | Operationalizing Tech + AI for Revenue Cycle Performance Optimization
March 4, 2026, 1:00 pm - 2:30 pm CSTThis is 1 of 4 Roundtable Series As healthcare organizations face mounting pressure to improve margins, access, and operational efficiency, revenue cycle operations have become a critical focus for the C-Suite. At its core, revenue cycle performance directly impacts three outcomes that matter most to executive leadership: stakeholder experience, net revenue capture, and operating costs. This Scottsdale Institute RoundTable will explore how leading organizations are operationalizing technology and AI to optimize revenue cycle performance end to end, from patient access through back-end financial processes. Rather than focusing on individual tools or emerging technologies in isolation, the discussion will center on revenue cycle as a technology-enabled operating model—one that reduces complexity for patients and clinicians, improves yield, and lowers the overall cost base. Participants will examine how enterprise platforms, analytics, automation, and AI can be aligned to revenue cycle workflows to: Improve patient and clinician experience by simplifying access, billing, and communication Increase net revenue capture through better front-end accuracy, intelligent outreach, and optimized workflows Reduce operating costs by addressing staffing constraints, manual work, and process variability Align front-, middle-, and back-end revenue cycle functions with EHR, ERP, and complementary engagement solutions Maximize existing technology investments before introducing new solutions D...
Find out more »WEBINAR | Innovating for Impact: Creating a System for Long-Term Solutions to the Opioid Crisis, Not Just More Bandaids
February 26, 2026, 1:00 pm - 2:00 pm CSTHolly Geyer, MD, FASAM, Associate Professor of Medicine, Mayo Clinic; Craig Norquist, MD, Fellowship Director, Chief Medical Information Officer, HonorHealth; and Koran Hardimon, Founder & CEO, Ginkgo Consulting. This session explores how healthcare and community leaders are collaborating to create systems-level, sustainable solutions to the opioid crisis. Speakers from Mayo Clinic, HonorHealth, and Valley Leadership will share how innovative partnerships, like the Opioid Use Disorder Business Toolkit and Arizona’s STOP-IT initiative, are leveraging technology, trust, and cross-sector collaboration to move beyond short-term fixes toward lasting impact.
Find out more »WEBINAR | The New ED Throughput Equation: Why Behavioral Health Now Defines Emergency Department Performance
February 24, 2026, 1:00 pm - 2:00 pm CSTEmergency departments are increasingly on the front lines of the behavioral health crisis — and the impact is reshaping how emergency medicine is practiced. Psychiatric presentations now drive a disproportionate share of emergency department length of stay, boarding, admissions, and repeat visits, creating clinical and operational challenges that traditional ED models were never designed to manage. In this physician-led Scottsdale Institute panel, President, Iris Medical Group, Dr. Matthew Harbison (Vice President of Care Coordination and Hospitalist Medicine, Memorial Hermann), Dr. Robert L. Trestman (Chair of Psychiatry and Behavioral Medicine, Carilion Clinic and Virginia Tech Carilion School of Medicine), and Dr. Tom Milam (Chief Medical Officer), Iris Telehealth bring a frontline clinical perspective to the evolving role of behavioral health in emergency care. Drawing on their experience across emergency medicine, psychiatry, hospital medicine, and care coordination, the panel examines how rising behavioral health demand is redefining emergency department performance — and why improving psychiatric access, clinical decision-making, and care transitions is now central to ED throughput, patient safety, and quality outcomes. The discussion focuses on practical, physician-driven strategies for managing behavioral health presentations more effectively in the ED, improving disposition confidence, reducing unnecessary admissions and boarding, and strengthening connections t...
Find out more »WEBINAR | Governance, Education, and Personalization: From Correlation to Causation
February 18, 2026, 1:00 pm - 2:00 pm CSTPhilip Bernard, MD, CMIO; Jimmie Glorioso, MS, CHCIO, CPHIMS, VP, Applications; and Vishal Patel, Director, Informatics Education, Children’s Health. In this webinar, Governance, Education, and Personalization: From Correlation to Causation, we’ll build on the KLAS Arch Collaborative’s Three Keys of education, personalization, and culture to show how intentional governance can truly empower users. We’ll explore practical ways to partner with physicians and IT to create shared value, strengthen culture, and accelerate adoption. You’ll also learn how to deliver training that actually works – personalized, scalable, and driven by meaningful metrics.
Find out more »WEBINAR | Scaling Intelligence: CommonSpirit’s Journey Governing 230+ AI Tools for Better Health Outcomes
February 17, 2026, 1:00 pm - 2:00 pm CSTCommonSpirit Health is at the forefront of AI adoption in healthcare, with over 230 artificial intelligence tools actively enhancing operations and patient care. Daniel Barchi, SEVP, CIO and Thomas McGinn, MD, MPH, EVP, Chief Physician Executive Officer provide a unique perspective on the challenges and successes of implementing AI at such an extensive scale. They share specific case studies and organizational learnings, illustrating how AI is being leveraged to: Increase Operational Efficiency: Streamlining workflows and optimizing resource allocation. Enhance Clinical Quality: Supporting diagnostic accuracy and proactive interventions. Improve Patient Care Delivery: Creating more seamless, effective, and patient-centric experiences. Learn how CommonSpirit is building a responsible and impactful AI ecosystem to drive healthcare forward.
Find out more »WEBINAR | ACCESS Unlocked: CMS’s Bold New Model for Tech-Enabled Chronic Care Management
February 12, 2026, 1:00 pm - 2:00 pm CSTJared Augenstein, Senior Managing Director and Randi Seigel, Partner, Manatt provide an overview of CMMI’s new ACCESS (Advancing Chronic Care with Effective, Scalable Solutions) Model – its strategic intent, operating design, and near-term decisions for large health systems. They explain how ACCESS replaces activity-based payment with recurring Outcome-Aligned Payments tied to measurable improvements in chronic-condition outcomes; the initial clinical focus areas and patient enrollment pathways (direct-to-model enrollment and referrals); and the roles and requirements for participating Medicare Part B–enrolled organizations. Also learn how ACCESS is designed to complement – not replace – traditional longitudinal care, including the new co-management dynamic (and related payment) for PCPs and referring clinicians, CMS monitoring and public reporting expectations, and the practical “CEO/CFO/CIO/CMO checklist” for readiness: financial modeling under outcome-linked payments, data/analytics and PROM capture, integration and interoperability, contracting and partner strategy (including how digital health organizations may participate), governance, and an application/timeline roadmap for organizations considering a July 1, 2026 start.
Find out more »WEBINAR | Froedtert Health – Improving EHR Engagement with Epic Specialty Sprints
February 11, 2026, 1:00 pm - 2:00 pm CSTErin Banaszak, Team Supervisor; Christopher Jasen, Director, Epic Ambulatory Clinical Applications; and Keith Woeltje, MD, PhD, Vice President and Chief Medical Informatics Officer (CMIO), Froedtert Health. This webinar explores how Epic Specialty Sprints can drive measurable improvements in EHR engagement and satisfaction. We discuss the foundational principles of Specialty Sprints, focusing on how to structure and implement them effectively. Key topics include identifying areas of low satisfaction, allocating resources strategically, and building the right teams to support each sprint. Participants gain practical insights on using data to measure impact, enhance customer experiences, and continuously refine processes for ongoing success. By the end of the session, attendees will understand the essential components of a successful Specialty Sprint Program—empowering them to create sustained, meaningful improvements in engagement and satisfaction.
Find out more »DIALOGUE | CIO – Strategic Priorities, Plans, and Perils for 2026
February 5, 2026, 3:00 pm - 4:00 pm CSTJanet Guptill, FACHE, CPHIMS, President & CEO, Scottsdale Institute What’s in store for 2026 for leading health system CIOs? Join your Scottsdale Institute peers to share your priorities, plans, and perils as you navigate the year ahead. To guide our discussion, we are asking each member health system to complete a brief five-minute survey which CIOs will receive via their invitation. We’ll use the survey results as discussion starters during our one-hour meeting. Participation in the survey is required to receive a copy of the results. SI Dialogue calls are only open to member health systems, and this invitation is exclusively for members of the CIO Affinity group. This allows us to create a trusting environment for open and strategic dialogue.
Find out more »WEBINAR | Innovating with Intention: How Culture and AI Are Reshaping Patient Access at Houston Methodist
February 5, 2026, 1:00 pm - 2:00 pm CSTS. Nicholas Desai, DPM, MBA, FACFAS, COO, Chief Medical and Quality Officer, Houston Methodist Cypress Hospital; and LeTesha Montgomery, RN, MHA, FACHE, Senior Vice President, Houston Methodist. Improving patient access isn’t just an operational challenge—it’s a cultural transformation. Join this engaging Q&A-style webinar as Houston Methodist leaders share how shifting mindsets, redesigning processes, and deploying AI-enabled innovation have fundamentally improved patient access, navigation, and experience across the system. Hear firsthand from the senior leader for access, questioned by a practicing physician and COO whose campus felt the impact of these changes. This unique conversation offers dual perspectives on what changed, how it happened, and what it means for patients, clinicians, and health systems moving forward.
Find out more »WEBINAR | Leading with Love: The Movement, the Momentum, and the Road Ahead
February 4, 2026, 1:00 pm - 2:00 pm CSTApurv Gupta, MD, MPH, Co-Founder and Board Member, A Loving Organization; Maureen Bisognano, President Emerita and Senior Fellow, Institute for Healthcare Improvement (IHI); Andrea Werner, BSW, MSW, Chief Population Health Officer, Emplify Health; and Zeev Neuwirth, MD, Healthcare Executive, Author, Podcast Host.If there was ever a moment in time that the medical industrial complex (aka US Healthcare) needed a loving leadership approach, that moment is now. In this highly engaging panel, we’ll focus on the following: Providing an update on where the Loving Organization movement is and where it’s heading - including a discussion of the basic principles and methodologies Why it’s important from the perspective of three diverse healthcare leaders who are making it happen and how it’s connected to the outcomes that healthcare systems and provider groups are striving for A case study of a leading healthcare system that is deploying ‘loving systems’ oriented thinking and what interim outcomes they’re already manifesting
Find out more »WEBINAR | AI-powered Risk Adjustment at University of Miami Health System
February 3, 2026, 1:00 pm - 2:00 pm CSTHospital and health system leaders increasingly view patient population risk adjustment as a strategic health system imperative. However, while they often have a high-level understanding of how measures such as observed-to-expected (O:E) ratios and other risk-adjustment factors work, they may not know how their clinical documentation teams can improve them, or how technologies such as AI can help. Join Tiara Minor, Director of Clinical Documentation Integrity for University of Miami Health System, for an in-depth look at adjusting risk for mortality, a key factor that impacts quality ratings and rankings, reimbursement, and health system reputation. She provides an overview of key concepts and strategies, and shares a practical, inside view how her team integrated AI-driven tools into CDI workflows to improve mortality O:E performance. Attendees learn: Fundamentals of risk adjustment and Observed-to-Expected ratios, using Mortality as an example. How leveraging AI and automation within CDI workflows enables health systems to capture accurate patient acuity, optimize risk-adjusted metrics, and protect margins under value-based care models. The benefits to University of Miami Health System of this important work.
Find out more »FIRESIDE CHAT | The Great Healthcare Disruption: The Good (mostly) the Bad and the Ugly About Tomorrow’s Healthcare
January 29, 2026, 1:00 pm - 2:00 pm CSTJoin Marschall Runge, MD, PhD, former CEO of Michigan Medicine and Dean of the University of Michigan Medical School, Bryan Kirby, VP, Kirby Partners and Christy Harris Lemak, PhD, EVP of Research & Learning, Scottsdale Institute for an optimistic exploration of the future of U.S. healthcare. Despite our unique national challenges, the discussion will delve into the groundbreaking advancements already transforming patient care and discovery, from the rapid evolution of AI in diagnostics and drug development to its role in operational efficiency and patient/provider support. This fireside chat will highlight how we can harness these incredible tools to foster better health outcomes and address critical issues like prevention and chronic disease management. The group will discuss the imperative of strong leadership and innovative structural approaches to navigate cost complexities and ensure a more accessible, effective healthcare system for all Americans. SI 2025 Annual Conference: Inspiring Trust – Shaping Healthcare’s Future Software as a Medical Practitioner—Is It Time to License Artificial Intelligence? Applying Clinical Licensure Principles to Artificial Intelligence; ChatGPT Health
Find out more »SUMMIT | 2026 AI and Analytics
Join us for the 2026 Scottsdale Institute AI and Analytics Summit in collaboration with ACHE of Central Florida - an exclusive, in-person gathering of AI visionaries, Chief Analytic Officers, and data scientists harnessing the power of AI and data to drive adoption of promising new technologies and advance organizational excellence. This Summit will include a crossover opportunity with the Clinical Informatics Summit being held that same week. Summit Snapshot Presentation Slides Agenda Attendee List Reports and Publications are available exclusively to members. Please Login to view or create a profile. Small Groups Intentionally intimate group of Chief Analytic Officers, Chief AI Officers, and executive leaders to allow for open and candid sharing of best practices and lessons learned. Experiential Tours Experiential tours combined with facilitated dialogues to advance collective knowledge and find solutions to leverage clinical informatics to improve patient care and enhance provider well-being. Networking Meaningful networking throughout the Summit to establish connections with leading health system peers supporting collaboration and solutions implementation long beyond the Summit.This program is eligible for ACHE Qualified Education credits toward earning or maintaining your FACHE credential through the ACHE Central Florida chapter. Participants may self-report their attendance by visiting their MyACHE page and uploading their summit registration confir...
Find out more »SUMMIT | 2026 Clinical Informatics
Join us for the 2026 Scottsdale Institute Clinical Informatics Summit in collaboration with ACHE of Central Florida - an exclusive, in-person gathering of clinical leaders advancing the digital revolution to improve patient outcomes and workforce well-being. This Summit will include a crossover opportunity with the AI and Analytics Summit being held that same week. Clinical Informatics Summit Snapshot Clinical Informatics Agenda Scaling Ambient Technology Across Care Settings Slides AI Governance Attendee List Reports and Publications are available exclusively to members. Please Login to view or create a profile. Small Groups Intentionally intimate group of CMIO, CNIO, and executive leaders to allow for open and candid sharing of best practices and lessons learned. Experiential Tours Experiential tours combined with facilitated dialogues to advance collective knowledge and find solutions to leverage clinical informatics to improve patient care and enhance provider well-being. Networking Meaningful networking throughout the Summit to establish connections with leading health system peers supporting collaboration and solutions implementation long beyond the Summit. Crossover Programming Attendees of both the Clinical Informatics and AI & Analytics Summits will join Thursday morning for special crossover programming, featuring: A tour of Celebration Health & Global Robotic Surgery Center A live demo of enterprise ChatGPT applications in clinical sett...
Find out more »WEBINAR | Scaling AI-Assisted Infection Prevention: CLABSI Case Review and Beyond
January 27, 2026, 1:00 pm - 2:00 pm CSTJohn Doerpinghaus, Director; Jathan Merkel, Managing Consultant; and Avery Ashby, Managing Director, Impact Advisors. Many health systems are testing Generative AI (GenAI) and large language models (LLMs), but pilots often stall before they help front-line teams. In this webinar, Impact Advisors shares how it implemented GenAI within a leading health system to support central line-associated bloodstream infection (CLABSI) case review, cutting down manual chart scanning while keeping clinicians in charge of the final decision. The session will walk through what was actually built, how infection prevention and quality leaders were involved, and how governance and change management were handled. We will also touch on how the same approach can be adapted for other healthcare-associated infections (HAIs) and selected quality measures, including those used in programs such as U.S. News & World Report.
Find out more »WEBINAR | Considerations for Health Systems to Help Bridge the Tech Value Gap
January 22, 2026, 1:00 pm - 2:00 pm CSTMichael T. Black, Managing Director; Maulesh Shukla, Executive Manager, Deloitte; and Christy Harris Lemak, PhD, FACHE, Executive Vice President, Scottsdale Institute. Join us as we dive deeper on the insights from Scottsdale Institute’s recent collaborative survey-based publication with Deloitte on how broader measurement of enterprise technology’s value can unlock greater benefits for patients, staff, and finances. According to the survey, while 80% agree that measuring technology value is critical, half or fewer executives regularly assess technology’s impact on consumer experience, workforce productivity, brand reputation, or track opportunity costs, creating a tech value gap. As scrutiny of investments in transformative technologies such as AI advances, closing the gap is critical - 78% report investment decisions hinge on comprehensive value measurement. Join to learn more about the tech value gap and strategies to bridge this gap.
Find out more »WEBINAR | AI That Amplifies: Re-engineering Hospital Care Coordination Workflows as a Foundation for Clinical Data Intelligence
January 21, 2026, 1:00 pm - 2:00 pm CSTJoin Teri Sholder, RN, MHA, CEO at Sholder Healthcare, and Kai Romero, MD, Head of Clinical Success at Evidently for a deep-dive into how the team approaches re-engineering Hospital Care Coordination and creating a solid foundation of workflow efficiency to amplify with AI-driven Clinical Data Intelligence.
Find out more »Fireside Chat: From Strategy to Value: Implementing AI in Complex Health Systems
January 20, 2026, 1:00 pm - 2:00 pm CSTDuke Health’s SVP & Chief Digital Officer, Jeffery Ferranti, MD, MS joins Kirby Partners CEO, Judy Kirby for this timely discussion. He shares practical insights on Adopting AI in a complex organization, including where he is creating measurable value, managing risks and expectations, and the investment choices that matter most. He offers perspectives on med-tech innovation, regulatory shifts and emerging informatics trends that are influencing digital priorities for health systems.
Find out more »WEBINAR | Building the Data Foundation for AI in Behavioral Health: From Measurement to Action
January 15, 2026, 1:00 pm - 2:00 pm CSTKathleen “Kathi” Cox, COO, Ambulatory & Virtual Channel, Texas Health Resources; David Bartley, Chief Solutions Officer; and Andy Flanagan, CEO, Iris Telehealth. As health systems race to modernize behavioral health, one truth has become clear: meaningful innovation — including AI — cannot happen without a strong data foundation. Behavioral health has long relied on narrative documentation and variable workflows, making it difficult to measure outcomes, predict risk, or design care models that scale. This session brings together health system, product, and executive leaders to explore how measurement-based care (MBC), structured data, and enterprise analytics create the conditions for smarter, more proactive behavioral health delivery. Panelists will discuss how MBC serves as the behavioral health “source of truth,” why analytics is essential for revealing access gaps and outcome variation, and how AI can responsibly accelerate insight only when the underlying data is consistent, clinically relevant, and trustworthy. Drawing from real-world examples — including work underway at Texas Health Resources — this conversation will ground the future of behavioral health AI in practical steps organizations can take today to improve data quality, strengthen integration, and prepare for the next era of care. Key Takeaways 1. Understand why behavioral health lags behind. Leaders will learn why BH has historically lacked structured data, and how this gap limits...
Find out more »WEBINAR | Transforming Parkinson’s Care at Cedars Sinai: Remote Monitoring, Therapy Optimization, and Real-World Impact
January 14, 2026, 1:00 pm - 2:00 pm CSTJoin Michele Tagliati, MD, Head of Movement Disorders at Cedars-Sinai, and Caroline Cake, CEO and co-founder at Kneu Health for an in-depth discussion on how remote monitoring is reshaping Parkinson’s care delivery. Dr. Tagliati and Caroline explore how data is strengthening patient engagement, supporting more precise and timely medication adjustments, and reducing avoidable deterioration between visits and emergency admissions. Dr. Tagliati shares clinical insights from leading a world-renowned Parkinson’s program, including how digital tools can transform access to care in a sustainable and scalable way. The session also highlights emerging evidence on outcomes, practical implementation lessons, and what the next generation of Parkinson’s care looks like.
Find out more »WEBINAR | Reimagining Medical Coding: The Autonomous Revolution in Healthcare
January 13, 2026, 1:00 pm - 2:00 pm CSTAnne Robinson, VP, Middle Revenue Cycle Innovation; and Melinda Bowman, Director, CAC and AI Technology Implementation & Optimization, Ensemble. Join us as we explore how autonomous medical coding is reshaping the healthcare landscape. Learn about the latest AI-driven advancements, workforce impacts, and practical strategies for successful adoption. Gain insights from real-world implementations and see how automation done right can boost accuracy, efficiency, and compliance.
Find out more »WEBINAR | The MOTHeRS Project: Maternal Outreach through Telehealth for Rural Sites
January 7, 2026, 1:00 pm - 2:00 pm CSTSy Atezaz Saeed, MD, MS, FACPsych, Professor and Chair Emeritus, Department of Psychiatry and Behavioral Medicine, Brody School of Medicine. Women face significant challenges in accessing comprehensive, affordable, high-quality maternal and mental health care, especially in rural areas that are characterized by high unemployment, poverty, significant minority populations, and geographic barriers that complicate access to care. The COVID-19 pandemic intensified health disparities, especially in maternal health among expectant mothers in rural Eastern North Carolina. These mothers faced increased risks due to limited access to prenatal care for high-risk pregnancies, maternal-fetal medicine specialists, heightened mental health issues, and the impact of social determinants of health. The MOTHeRS Project implemented a multidisciplinary telehealth service integrating maternal-fetal medicine specialists, diabetes educators, nutritionists, psychiatrists, and other health care professionals into rural obstetric clinics. This model helped manage patients in clinics closer to their homes, minimized the need for travel, and brought specialized care directly to underserved communities. Implementation of telehealth services in this project reduced travel for high-risk patients by over 434,000 miles and facilitated 2,845 patient visits, including behavioral health interventions. Moreover, the project screened 41,229 patients for food insecurity and addressed food insecurity by distributin...
Find out more »WEBINAR | Here Health: Creating a Virtual-First Care Experience From Within A Health System
December 18, 2025, 1:00 pm - 2:00 pm CSTBrooke Crotty, MD, MPH, FACP, VP, Chief Digital Officer; Melek Somai, MD, MPH, Assistant Professor of Medicine & Chief Technology Officer; and Toni Hofhine, Business Operations Manager, Froedtert & the Medical College of Wisconsin Health Network. With 45% of primary care physicians projected to leave the workforce in the next decade (AAMC)—the traditional healthcare model is reaching a breaking point. Meanwhile, patients are drowning in MyChart messages and seeking care that meets them where they already are: online. Here Health, the innovative digital care service from the Froedtert & MCW health network, was created to address these challenges head-on. In this webinar, we'll share how we're rethinking care delivery from the ground up—starting digital but seamlessly connecting to brick-and-mortar facilities when in-person care is needed. In this session, you'll discover: Why waiting isn't an option: The urgent need to innovate and develop new care models now The economics of transformation: How digital-first care reduces fixed costs while expanding access Meeting patients where they start: Addressing the MyChart glut by connecting with patients digitally from day one Preparing for AI-enabled care: Building infrastructure for the next era of healthcare delivery The hybrid model: Why "digital-first" doesn't mean "digital-only"—and how to bridge virtual and physical care effectively This webinar will provide practical insights into building...
Find out more »WEBINAR | The AI Balancing Act: Build, Buy, or Partner?
December 17, 2025, 1:00 pm - 2:00 pm CSTHealth systems are facing unprecedented pressure to deliver value, reduce operational friction, and thoughtfully integrate AI into clinical and administrative workflows. But with limited resources and rapidly evolving technology, leaders are confronting a central strategic dilemma: What should we build internally, what should we buy, and when is it best to partner? In this engaging fireside chat, Shruti Cruz, MBA, Director of Digital Solutions at Northwestern Medicine, and Faraz Ahmad, MD, MS, Associate Director of the Center for Artificial Intelligence at the Northwestern Medicine Bluhm Cardiovascular Institute, share real-world insights about navigating the complexities of the AI decision-making process and successfully implementing AI solutions at scale across a large academic health system. They discuss practical lessons learned related to governance, resource allocation, and value realization, offering a candid and pragmatic framework for navigating AI effectively.
Find out more »WEBINAR | AI Vendor Intake Forms: Comparative Analysis of SI Member Governance Practices
December 16, 2025, 1:00 pm - 2:00 pm CSTJ.C. Rojas, MD, MS, Associate Chief Medical Information Officer at Rush University Medical Center joins with Christy Harris Lemak, PhD, FACHE, EVP, Research and Learning at SI for an insightful and timely discussion of a recent survey of SI members. In this comparative analysis study, AI solution intake forms used by 16 health systems were collected and analyzed. The forms in the study sample cover evaluation of vendor-derived solutions in addition to internally-built AI tools, and cover a variety of assessment areas. A sneak preview: Intake forms averaged 24 questions. Well-represented sections include model performance metrics, data privacy/security, and regulatory status. Half of forms ask about FDA approval. Questions around workflow impact assessment, equitable access and care, and patient disclosure are found in some health system intake forms.
Find out more »FIRESIDE CHAT | When Algorithms Harm: Understanding and Addressing Bias in Clinical Care
December 12, 2025, 12:00 pm - 1:00 pm CSTAmaka Eneanya, MD, MPH, FASN, Adjunct Professor of Medicine, Emory; and Cardinale B. Smith, MD, PhD, FASCO, Chief Medical Officer, Memorial Sloan Kettering Cancer Center. For decades, race-based clinical algorithms have shaped diagnosis and treatment decisions across medicine, often without critical examination of their underlying assumptions. Yet race is a social, not biological, construct, and its inclusion in clinical algorithms has perpetuated inequities in care delivery and outcomes. This webinar explores the scientific, ethical, and operational implications of using race in clinical decision tools and the transformational work underway to address these issues. Drs. Eneanya and Smith highlight lessons from nephrology and oncology to eliminate these harmful approaches. When Machines Prescribe Inside the bruising battle to purge race from a kidney disease calculator
Find out more »WEBINAR | Scaling Trust: Insights from CommonSpirit and Geisinger on Enterprise AI Implementation
December 11, 2025, 1:00 pm - 2:00 pm CSTJohn Chelico, MD, System Vice President and CMIO, CommonSpirit Health; Ben Hohmuth, MD, MPH, Chief Medical Informatics Officer, Clinical Lead for the Value-Based Platform, Geisinger Health System; and Reid Conant, MD, Sr. Physician Executive, Abridge. As health systems advance from proof-of-concept pilots to enterprise-wide deployment of ambient AI, the stakes grow higher, and so do the complexities. For large, distributed organizations, success depends on more than technology: it requires trusted partnerships, operational excellence, and the ability to deliver at scale without compromising quality, safety, or clinician experience. In this webinar, leaders from CommonSpirit Health and Geisinger share how they are implementing ambient AI across vast and varied care environments, leveraging strong partnerships to ensure adoption, reliability, and measurable value. Together, they explore what it takes to bring AI from pilot to enterprise in some of the nation’s most complex health systems, and what defines a partnership capable of scaling with them.
Find out more »WEBINAR | AI for Better Health at Northwestern
December 10, 2025, 1:00 pm - 2:00 pm CSTKali Arduini Ihde, Director of Ventures & Innovation, Northwestern Medicine; and Robert Budman, MD, MBA, CMIO, Microsoft. Amid the next platform shift, Northwestern Medical Center is executing on a purpose driven, AI-forward strategy that has propelled them to the frontier of health innovation. Use cases bringing together ambient, generative and agentic AI are transforming the healthcare experience for clinicians, care teams, patients, and underserved populations. In this webinar, learn about the agentic work Northwestern is piloting to not only personalize patient experiences and encourage wellness but to also solve hard problems including addressing care gaps & disparities in healthcare access.
Find out more »WEBINAR | Clinical Data Intelligence: Leveraging AI to Erase Administrative Overtime and Restore the Provider Experience at Children’s Hospital of Orange County
December 9, 2025, 1:00 pm - 2:00 pm CSTJoin Dieter Sumerauer, MD, FAAP, Associate Chief Health Information Officer, Children's Hospital of Orange County (CHOC); and Kalie Dove-Maguire, MD, President and Chief Product Officer, Evidently for a deep dive into the impact CHOC has made on provider experience, and discuss real-world applications of Clinical Data Intelligence in everyday clinical workflows.
Find out more »POP-UP DIALOGUE | CISO | HSCC Cybersecurity Semi Annual All-Hands Meeting – Debrief and (SMART) Case Study Review – Erik Decker, Intermountain Health
December 4, 2025, 3:00 pm - 4:00 pm CSTErik Decker, VP & CISO, Intermountain HealthDialogue Digest
Find out more »WEBINAR | Redefining Revenue Integrity: Strengthening Compliance and Financial Performance with AI
December 3, 2025, 1:00 pm - 2:00 pm CSTJosh Amrhein, Business Manager; Eric Evenson, Business Director; and Tanai S. Lobban, Product Owner, Solventum. As payer scrutiny intensifies and documentation expectations continue to rise, health systems are rethinking how they safeguard financial performance and compliance across the revenue cycle. This webinar explores how AI is reshaping revenue integrity not as a downstream function, but as an integrated discipline that proactively links documentation quality, coding accuracy and audit readiness. The presenters discuss the emerging use of proactive approaches where AI-driven risk detection, clinical context and intelligent audit workflows reduce revenue leakage while easing the administrative burden that drives cost and burnout. They also look at the growing popularity of shifting away from point solutions and moving toward strategic partners that can address multiple revenue integrity needs within one connected framework. Join to learn how your organization can move from corrective review to proactive revenue integrity strategies that will improve margin resilience and compliance at scale.
Find out more »POP-UP DIALOGUE | “Navigating the NIH Funding Landscape: A Member Discussion on Recent Cutbacks”
December 2, 2025, 3:00 pm - 4:00 pm CSTMajid Afshar, MD, MS, Associate Professor, Director, Institute for Clinical and Translation Research (ICTR) Learning Health System, Department of Medicine, University of Wisconsin School of Medicine and Public Health, Affiliate, Department of Biostatistics and Medical Informatics, Affiliate, Data Science Institute Christy Harris Lemak, PhD, FACHE, EVP, Research and Learning, Scottsdale Institute Discussion Questions: How are you currently funding your clinical research? How have you been affected (if at all) by recent governmental cutbacks? How are you adjusting your portfolio of projects? Diversifying funding sources? Identifying alternate strategies for addressing research strategies (e.g., AI, etc.)? What are you anticipating in terms of both short term and long-term impacts on your research budget, staffing and priorities? What are you learning about alternative approaches to public health research, for example: Strategies for sustaining public health initiatives and the potential for AI companies to fund clinical trials Partnerships with private sector companies, philanthropy, and state governments Dialogue Digest
Find out more »FIRESIDE CHAT | Navigating the Clinical AI Revolution: Quality, Safety, and the Role of Humans
December 2, 2025, 1:00 pm - 2:00 pm CSTDavid W. Bates, MD, MSc, Medical Director of Clinical and Quality Analysis, Information Systems, Partners HealthCare System and Chief, Division of General Internal Medicine and Primary Care, Brigham and Women’s Hospital; and Tejal Gandhi, MD, MPH, CPPS, Chief Safety and Transformation Officer, Press Ganey. Clinical AI is rapidly moving from pilot projects to scaled implementation across healthcare organizations. While early results show promise—from improved stroke identification to streamlined clinical documentation—critical questions remain about measuring true impact, ensuring patient safety, and defining the role of human oversight. Join us for a candid conversation exploring both the opportunities and challenges of clinical AI adoption, drawing lessons from our EHR implementation experiences to inform smarter, safer AI deployment. Topics to be addressed: Real-world applications gaining traction: ambient AI documentation, clinical decision support, virtual care Measuring what matters: quantifying quality-of-care improvements beyond productivity gains The "human in the loop" challenge: Are we effectively overseeing AI systems? Unintended consequences and how to proactively identify them How AI can be used to improve patient safety Balancing innovation with patient preferences and safety concerns Workforce implications: Automation, efficiency, and the changing role of clinicians AI for safety leaders: How will emerging technology impact our daily work in healthcare? T...
Find out more »WEBINAR | Reimagining Nurse Leadership and Workforce Resilience
November 20, 2025, 1:00 pm - 2:00 pm CSTJoin Press Ganey Thought Leader and Chief Nursing Officer, Jeff Doucette, DNP, RN, NEA-BC, FACHE, FAAN to discover how nurse leaders are revolutionizing healthcare by prioritizing employee engagement at the intersection of safety, quality, reliability, and service. Learn the latest national data on nursing engagement and the impact of highly engaged nurse leaders on quality outcomes. You’ll leave this webinar with a fresh perspective and a deep understanding of the latest best practices to achieve the next level of performance in your organization. Dr. Doucette discusses the latest national level data on the state of the nursing workforce, evidenced-based strategies for improving patient and workforce engagement, and explores innovative strategies for building trust and respect – foundational elements for a positive practice environment.
Find out more »WEBINAR | From Burnout to Engagement: Holyoke Medical Center’s Ambient AI and Digital Front Door Strategy
November 18, 2025, 1:00 pm - 2:00 pm CSTAmbient listening technology has moved from a novel application to a crucial strategic imperative, simultaneously addressing the workforce crisis, enhancing the patient experience, and increasing operational convenience. This webinar provides a vital, firsthand account of successful implementation and its cascading effects on a health system's digital strategy. Carl Cameron, FACHE, Senior Vice President & Chief Operating Officer, and Chris Giroux, MSPA, Director of Information Technology, Holyoke Medical Center (MA), detail their rapid journey with ambient AI, which was launched with the core goals of reducing after-hours documentation, improving note quality, and increasing face-to-face patient time. Holyoke’s commitment to this initiative yielded transformative clinical and administrative results: a 28% increase in documentation satisfaction and a 51% decrease in provider burnout by the pilot’s conclusion. Furthermore, this webinar connects ambient intelligence directly to the Digital Front Door strategy. Learn how reducing administrative burden for providers—a direct result of ambient AI—bolsters efforts to enhance patient access and engagement. Carl and Chris share practical insights on vendor selection, optimizing templates for diverse provider needs, ensuring seamless integration, and navigating the crucial process of patient consent, demonstrating how Holyoke Medical Center fostered organizational independence through strategic technological investment. Spo...
Find out more »WEBINAR | Patient Experience at Ochsner Health System: Cross Collaboration to Reduce Unnecessary ED Utilization
November 13, 2025, 1:00 pm - 2:00 pm CSTNoah Pores, MD, Medical Director, Virtual ED; and Ryan Pattison, AVP Product Development, Ochsner Health System. Learn how Ochsner shifted the ownership of tech strategy from a siloed, IT-only approach to one that is collaborative and driven by data and insights. See how this approach helped stand up the Virtual Emergency Department, an innovative telehealth offering that ensures patients receive the right care in the right place.
Find out more »WEBINAR | The Missing Link: Empowering Healthcare’s Middle Leaders
November 12, 2025, 1:00 pm - 2:00 pm CSTCathi Rittelmann, Senior Client Partner, Korn Ferry. Healthcare organizations are facing unprecedented pressures—from workforce shortages and rising patient expectations to rapid technological change and regulatory demands. At the center of these challenges are frontline and middle managers, who serve as the critical link between organizational strategy and day-to-day care delivery. Yet, many lack the support, development, and tools they need to thrive in this environment. In this one-hour webinar, Cathi explores: The talent gaps most commonly seen among front and middle managers in healthcare today. The leadership skills and competencies required to navigate complex teams, improve patient outcomes, and foster resilience. Practical strategies for identifying, developing, and retaining high-potential leaders at these pivotal levels. Case examples of how leading healthcare organizations are investing in their management pipeline. Join us to gain actionable insights that will help your organization strengthen its leadership bench, reduce burnout, and build a more adaptive and sustainable workforce.
Find out more »WEBINAR | A Year in Review – Supercharging Providers at University of Iowa Health Care with AI-Based Clinical Data Intelligence
November 11, 2025, 1:00 pm - 2:00 pm CSTJoin James Blum, MD, FCCM, CDH-E, Chief Health Information Officer (CHIO) at University of Iowa Health Care and Kalie Dove-Maguire, MD, President and Chief Product Officer at Evidently, for a deep-dive into the impact the UI Health Care team has experienced on provider wellbeing, patient care delivery, Case Mix Index, and revenue after a full year of leveraging Clinical Data Intelligence from Evidently. They'll explore how they've supercharged clinical teams with AI summaries, chat, and note drafting embedded into the EHR workflows that clinicians rely on daily.
Find out more »WEBINAR | From Imaging to Enterprise Platform Value: Redefining Health System ROI with Deep Clinical AI
November 6, 2025, 1:00 pm - 2:00 pm CSTDeepak Nair, MD, Vice President, Neuroscience Service Line, OSF HealthCare; and Samir Kumar, MD, MBA, CPE, FACHE, Chief Medical Officer, Ascension Alexian Brothers. This webinar explores how leading health systems are leveraging enterprise clinical AI to transform care, reduce variation, and accelerate time-to-treatment. Featuring clinical and operational insights Drs. Nair and Kumar highlight real-world outcomes, ROI strategies, and governance models that enable deep clinical AI to scale from stroke programs to enterprise-wide Centers of Excellence. Attendees gain practical strategies for balancing innovation, integration, and adoption to deliver measurable impact across their systems.
Find out more »ROUNDTABLE SERIES | “From Innovation to Implementation – Nurses Leading Healthcare’s Digital Future”: Part 3, Technology and Nurse Well-Being Series
November 4, 2025, 3:00 pm - 4:30 pm CSTThe American Nurses Foundation (ANF), the philanthropic arm of the American Nurses Enterprise, in partnership with UKG and Scottsdale Institute (SI) is delighted to invite you to attend this SPECIAL 90-minute Roundtable on November 4th from 3 – 4:30 pm CT. Join us for the capstone event of our transformative three-part series on Technology Innovation and Nurse Well-Being. As we gather in the month of 'Giving Thanks', we celebrate the remarkable contributions of nursing professionals who are shaping healthcare's digital landscape while prioritizing their own well-being and that of their colleagues. This action-oriented "How To" Roundtable brings together nurse leaders, innovators, and technology champions to share practical insights, proven strategies, and implementable solutions that bridge the gap between cutting-edge innovation and real-world application. Opening Remarks: Nanne Finis, RN, MS, Chief Nurse Executive, UKG Janet Guptill, FACHE, CPHIMS, President & CEO, Scottsdale Institute Moderator: Oriana Beaudet, DNP, RN, FAAN, Vice President of Nursing Innovation, American Nurses Enterprise Panelists: Murielle Beene, DNP, MBA, MPH, MS, PMP, RN, NI-BC, FAMIA, FAAN, Senior Vice President & Chief Health Informatics Officer, Trinity Health Nida Al-Ramahi, MHA, Vice President, Business Transformation Office, SSM Health Caroline Mascarenhas, DNP, RN, NEA-BC, Vice President & Chief Nursing Officer, Houston Methodist Cypress Hospital Dr. Bradley Goettl, Chief Nursi...
Find out more »WEBINAR | Amplifying the Clinician Voice: Practical Approaches for Impactful Transformation
November 4, 2025, 1:00 pm - 2:00 pm CSTSylvain Trepanier, DNP, Chief Nurse Executive, Providence; and Victor Herrera, MD, Chief Clinical Officer & SVP, AdventHealth. Clinicians are key catalysts in health care transformation—yet their voices are often underused. This webinar offers actionable approaches for engaging clinical expertise in care redesign, technology implementation, and workflow innovation. Discover insights from the Deloitte Center for Health Solutions research and an interactive panel on how to engage the clinical workforce to drive impact with transformation efforts. Learn practical tactics to empower clinicians, build trust, foster feedback, and inspire frontline participation. Join Deloitte clinical leaders Lindsay Scollin, BSN, and Mike Uhl, MSN, BSN, with health system clinical leaders to learn time tested methods for making clinician perspectives central to successful transformation—so that initiatives produce tangible, lasting impact.
Find out more »WEBINAR | Using Agentic AI to Transform the Patient Payment Experience
October 30, 2025, 1:00 pm - 2:00 pm CDTJoin Keri McCrensky, VP of Healthcare Digital Transformation at EXL, and Michael Walsh, VP of AI Solutions at EXL, as they explore how Agentic AI is revolutionizing healthcare operations and revenue cycle management. Discover how customized large language models (LLMs) can streamline complex workflows to significantly enhance the patient experience and improve self-pay collections. This webinar moves beyond theory to present practical use cases where Agentic AI is already making an impact. Keri and Michael cover how this technology facilitates advanced data cleaning, ensures consistent policy adherence, and enables more effective AI-powered data management. Learn how implementing an Agentic AI framework can help you achieve exceptional outcomes for patients, providers, and payers alike by creating a more efficient and user-friendly financial journey
Find out more »ROUNDTABLE | “From Crisis to Confidence: A Leadership Blueprint for Enterprise Resiliency”
October 30, 2025, 10:30 am - 12:00 pm CDTJoin top healthcare executives for a high-impact session on building enterprise-wide resiliency programs that ensure the delivery of safe patient care and availability of information assets while preserving trust — even during major IT disruptions. With operational threats like cyberattacks, weather events, and mass illness on the rise, discover how effective communication, integrated downtime protocols, and a culture of readiness can ensure safer care and service continuity when it matters most. Learning objectives: During this roundtable, participants will learn how to: Build resiliency programs that align with organizational goals, regulations, and patient safety priorities Apply real-world executive strategies to sustain service continuity and trust during extended disruptions Develop actionable plans for communication, downtown response, and cross-functional readiness before disaster strikes Moderator: Robert Faix, Partner, Chartis Panelists: Paul Curylo, Chief Information Security Officer, Inova Health Jeremy Meller, Chief Information Officer, Children’s Hospital of Atlanta Sandra Maxwell, RN, BScN, MN, Nursing Administrator - Ambulatory, Henry Ford Health System
Find out more »FIRESIDE CHAT | Revenue in the Crosshairs: Adapting to Active CMS & Reimbursement Shifts
October 29, 2025, 1:00 pm - 2:00 pm CDTJulie Brown-Georgi, MS, CAHIMS, Founder and CEO, Digital Health Policy Strategies. By late October, CMS and related regulatory changes for 2025 will no longer be theoretical, they’ll be affecting claims, coverage, and cash flow. This webinar unpacks the real-world financial impacts of newly implemented policies, from reimbursement shifts to altered payment models, and explore strategies to protect revenue while maintaining compliance. Attendees gain a clear view of where dollars are at risk and which operational moves can preserve margins in an increasingly complex policy environment.
Find out more »FIRESIDE CHAT | Erik Wexler, President & CEO of Providence: Leading Through Health Care’s Polycrisis
October 28, 2025, 1:00 pm - 2:00 pm CDTHealthcare in the U.S. is not just in crisis—it’s in a polycrisis, with multiple forces converging at once. Without bold, collective action, communities across the country risk losing vital services that keep people healthy and save lives. In this Fireside Chat, Erik Wexler, President and CEO of Providence, discusses how the organization is addressing this pivotal moment—including preparing for the impact of H.R.1, redesigning operations, forging innovative partnerships, adopting responsible AI, and advocating for a shared commitment to building a strong, resilient future for all. Erik will be joined by SI’s Chairman of the Board, John Glaser, PhD as the event Moderator.
Find out more »WEBINAR | Navigating the Perfect Storm: Strategic Preparedness for Behavioral Health’s Unprecedented Crisis
October 23, 2025, 1:00 pm - 2:00 pm CDTDawn Zieger, MPH, Vice President of Psychiatry and Behavioral Health, Geisinger; Tom Milam, MD, MDiv, Chief Medical Officer; and Andy Flanagan, CEO, Iris Telehealth. Healthcare leaders face an unprecedented convergence of challenges in behavioral health: policy shifts, reimbursement pressures, provider shortages, and surging demand are creating a perfect storm that will separate thriving organizations from those merely surviving. Forward-thinking executives recognize that waiting for clarity means falling behind. This strategic webinar equips C-suite leaders with the frameworks and tools needed to proactively position their organizations ahead of the crisis, transforming potential threats into competitive advantages. Key Learning Objectives: Decode the Crisis Landscape: Understand the multiple forces driving behavioral health's perfect storm and their projected impact timelines Master Risk Stratification: Learn proven methodologies and analytical tools to identify your organization's most vulnerable patient populations and cost drivers before they become budget breakers Implement Proactive Intervention Strategies: Deploy evidence-based early intervention approaches that prevent crisis escalation and reduce downstream costs Establish Competitive Advantage: Create sustainable behavioral health foundations that position your organization as a market leader while competitors react to changes
Find out more »WEBINAR | Using Evidence-Based Practice and Performance Improvement Science to Improve Clinical Outcomes
October 22, 2025, 1:00 pm - 2:00 pm CDTTracey Davidson, DNP, RN, CPHQ, LSSBB, Performance Improvement Specialist; and David Stepansky, MD, Clinical Solutions Strategist, Zynx Health. Healthcare organizations continue to face the challenge of translating clinical evidence into consistent, sustainable practice. Evidence-Based Practice (EBP) provides the foundation for “what” works, while Performance Improvement (PI) science offers the methods for “how” to implement and sustain those practices reliably. When combined, EBP and PI create a powerful framework for improving patient outcomes, reducing variation, and building a culture of continuous learning. This webinar highlights current evidence and real-world examples, including the use of standardized order sets, rapid cycle improvement methods, and leadership-driven initiatives—that demonstrate the impact of integrating EBP and PI. Participants explore common barriers to adoption, strategies for embedding evidence into workflows, and approaches to sustaining improvements across care settings. Drawing on recent studies and practical frameworks, the discussion provides clinical leaders with actionable insights to accelerate adoption of evidence-based care and ensure that improvements are measurable, reliable, and lasting. Attendees leave equipped with practical strategies to “do the right things right” and strengthen their organizations’ capacity to achieve meaningful, system-wide improvement in clinical outcomes.
Find out more »SUMMIT | 2025 Population Health, Access and Primary Care Innovation
Enabling Access and Improved Outcomes: The Primary Care Gateway October 21-22, 2025 SI Population Health, Access and Primary Care Innovation Summit and Site Visit Hosted by OneHealth, Charlotte, NC Sponsored by Epic Opening Doors To Advance Quality Care For All Woven into the fabric of everything we do is a commitment to intentional action that ensures quality healthcare for every member of our community. Join members of the SI Population Health, Care & Access Affinity Group and forward-thinking executives to explore strategies for expanding access and deepening community impact; reimagining strategic partnerships for lasting, resilient collaboration; and identifying how health systems can strengthen communities through investment in maternal and pediatric care. Leading health-system executives ready to share insights into leveraging innovations in process and technology to improve access. Expert facilitation designed to integrate lessons learned with active dialogue, equipping leaders with practical, actionable solutions to advance access and drive better health outcomes. An opportunity to be at the forefront of the ideas that blend cutting-edge technology with the human-centered mission of delivering compassionate care to all. Dynamic and collaborative sessions include: Innovation in Primary Care: Aligning health systems, community organizations, payers, and policy makers to better provision primary care. Building Generational Wealth: Exploring the impact that q...
Find out more »POP-UP DIALOGUE | CISO | “Health Industry Cybersecurity Sector Mapping and Risk Toolkit (SMART)”
October 16, 2025, 3:00 pm - 4:00 pm CDTSamantha Jacques, PhD, FACHE, AAMIF, Vice Chair of the Health Sector Coordinating Council Cybersecurity Working Group and Co-Lead of the SMART Task Group & VP, McLaren Clinical Engineering Services, McLaren Health Care Join us for a conversation exploring a new resource designed to help healthcare organizations better track and manage critical third-party services that support essential workflows The Health Industry Cybersecurity Sector Mapping and Risk Toolkit (SMART) culminates 16 months of cross-sector collaboration among 80 organizations in patient care; health insurance; labs, pharmaceutical and blood services; medical technology, public health and health IT. The SMART Toolkit is intended for cybersecurity, supply chain, risk, operational and administrative executives across health industry organizations of all sizes and subsectors, including healthcare providers, insurance, plans and manufacturers. Its recommended practices directly address imperatives for third party risk management in the Health Industry Cybersecurity Strategic Plan 2024-2029 released by the CWG last year. Larger organizations have dedicated resources to improve the resiliency of their critical functions, but many small-to medium sized organizations lack similar scale and need support with tools appropriate to their size, capability and resource constraints. The SMART Toolkit provides them actionable guidance and methods for managing systemic risks related to their crit...
Find out more »WEBINAR | Scaling Ambient AI Across the Enterprise at Wellstar Health
October 16, 2025, 1:00 pm - 2:00 pm CDTGeorgia Forrest, MD, MBA, CPE, Associate CMIO; and Brooke Pellegrino, PhD, MBA, CMPE, Director of Operations, Wellstar Health present how they scaled DAX Copilot from a 31-clinican multispecialty pilot to an enterprise-wide deployment across 3,000 ambulatory physicians and APPs. Learn key insights about adoption, change management, and usability strategies that drove engagement and improved clinician and patient experience.
Find out more »WEBINAR | AI as an Enterprise Capability Rather Than a Passing Trend
October 15, 2025, 1:00 pm - 2:00 pm CDTLiam Bouchier, Managing Director, Data & AI; and Andrew Jung, Director, Impact Advisors. AI fatigue is mounting and talk of an AI bubble is growing—but disciplined programs are still delivering durable value. In this executive, case-based webinar, a leading health system and Impact Advisors separate signal from noise and show how operating model, governance, and engineering rigor moved high-priority use cases from pilot to production. Liam and Andrew name the failure modes fueling fatigue, detail the course corrections that worked, and provide a clear, repeatable playbook to set ROI thresholds, align clinical and operational stakeholders, and institutionalize AI as a dependable enterprise capability rather than a passing trend.
Find out more »WEBINAR | Designing an AI-ready Health System: Platforms, People, and Processes
October 14, 2025, 1:00 pm - 2:00 pm CDTJosh Glandorf, CIO, UC San Diego Health; Karandeep Singh, MD, MMSc, Associate Professor of Medicine in Biomedical Informatics, Chief Health AI Officer and Associate CMIO for Inpatient Care at UC San Diego Health; and Moderator Liz Kah, MD, Head of Innovation and Strategic Partnerships, Aidoc. With the rapid adoption of AI across health system workflows, health system leaders need to design an organizational structure and strategy to reap the benefits of AI at scale. In this webinar, two health system innovators will discuss: How AI transformation is shaping the role of the health system CIO How health systems are upskilling their workforce to maximize the potential of AI The value of clinical AI platforms in driving transformation throughout the health system Guidance for health systems undergoing their own AI transformation
Find out more »SUMMIT | 2025 Innovation – Think Big, Start Small, Move Fast
Think Big, Start Small, Move Fast October 9 – 10, 2025 SI Innovation Summit and Site Visit Hosted by Houston Methodist, Houston, TX Co-Sponsored by Deloitte and Ambience MAKE AN IMPACT ON HEALTHCARE INNOVATION Healthcare innovation leaders are at the forefront of dynamic change in the healthcare industry. Join Chief Innovation Officers, Chief Transformation Officers, Digital Officers, IT Leadership, Clinical Operations Leaders, and forward-thinking executives to explore strategies that encourage innovation to thrive at leading health systems while balancing the realities of practical implementation of cutting-edge technology that transforms care delivery and workforce engagement. Leading health-system executives ready to share insights into the complexities of digital innovation, smart hospital implementation, and technology adoption across diverse healthcare settings. Expert facilitators with the aim to weave lessons learned and active dialogue to arm leaders with practical, implementable solutions to guide your organization in embracing transformative innovation. An opportunity to be at the forefront of shaping the future of smart, connected healthcare and preparing for the challenges ahead in digital transformation. Through dynamic and collaborative sessions, we’ll dive deep into the most pressing topics for innovation executives including: Smart hospitals & Connected Care: Exploring opportunities for workforce evolution, enhanced patient experience, an...
Find out more »WEBINAR | Innovative Technology is Transforming Musculoskeletal Care and Team Member Wellness at Northwell Health
October 8, 2025, 1:00 pm - 2:00 pm CDTJoin us as Northwell Health shares how they are redefining musculoskeletal health in the workforce through an innovative digital platform. This strategic conversation will feature Gregg Nevola, Vice President, Benefits at Northwell Health; Valerie Gundersen, Program Director, TeamWell at Northwell Health; and Aoife Ni Mhuiri, CEO and Founder of Salaso Health Solutions Ltd. Drawing on real-world implementation experience and evidence-based outcomes, this session offers practical guidance for leaders committed to meaningful organizational change. Learn how Northwell Health strategically manages rising musculoskeletal care costs through digital solutions that prevent and manage musculoskeletal pain, reduce network leakage, and facilitate timely access to appropriate treatments. What you'll gain: Strategic executive perspectives on implementation challenges, lessons learned, and transformative impact of Salaso's myHealthyBody digital solution Insights on proven outcomes including 25% reduction in healthcare costs, 79.2% user acceptance rate, 80.8% satisfaction scores, and Net Promoter Score of 85% Understanding of how new, AI-powered, evidence-based lifestyle interventions can improve preventive care and reduce costs at scale Learn how strong partnerships, shared vision, and data-driven technology address workforce well-being, retention, and healthcare cost management while supporting organizational mission and goals.
Find out more »FIRESIDE CHAT | Generations in Practice: Generative AI to Accelerate Clinical Decision-Making
October 7, 2025, 1:00 pm - 2:00 pm CDTJennifer Goldman, DO, MBA, FAAFP, VP, Chief Medical Information Officer, and Chief of Primary Care, Memorial Healthcare System; Charles Frazier, MD, FAAFP, Senior Vice President and Chief Medical Information and Innovation Officer, Riverside Health; and Amanda Heidemann, MD, FAAFP, FAMIA, Senior Clinical Content Consultant, Clinical Effectiveness, Wolters Kluwer Health. With five generations of healthcare providers working side-by-side, the expectations for clinical support tools are as diverse as the workforce itself. From experienced clinicians valuing precision and reliability to digital-first providers seeking innovation and adaptability, generative AI is emerging as a powerful tool to help meet these varied needs. This webinar brings together providers from across the generational spectrum to discuss how generative AI can enhance decision-making processes, streamline workflows, and improve the care journey for clinicians and patients alike.
Find out more »WEBINAR | Reclaiming Nurses’ Time: A Blueprint for Nurse EHR Optimization
September 30, 2025, 1:00 pm - 2:00 pm CDTWooster Community Hospital (WCH), an independent, non-profit health system in Ohio, transformed their recent KLAS Arch Collaborative survey results into a significant growth opportunity after the findings indicated a post-pandemic decrease in nurses' engagement led to documentation and charting difficulties. WCH's direct response was the "Freeing Up Nurses Time" (FUN Time) initiative. This program empowered nurses to lead EHR personalization and process enhancements, aligning organizational and regulatory documentation requirements with the need for efficient workflows. WCH addressed these challenges through two approaches: immediate IT-supported personalization settings and access updates, and close collaboration with their EHR vendor to make more complex modifications. Ultimately, WCH implemented 81 nurse-driven suggestions, yielding impressive results: a 20% increase in nurses' Net EHR Experience Score, renewed governance engagement, and an estimated annual saving of 1,600 charting hours and nearly 2.8 million clicks. Eric Gasser, BS, RN, CHCIO, Vice President of Information Systems/CIO at WCH shares the methodical approach he and his team used to address nurses' needs and provide them with a direct channel for meaningful workflow changes. This included consistent formats for providing progress updates and user education. The webinar highlights WCH's strategies, successes, and lessons learned, offering actionable insights for optimizing your own EHR and freeing up nursing ...
Find out more »WEBINAR | Adoption, Scale, and Impact of AI: Insights from Leading Academic Medical Centers
September 25, 2025, 1:00 pm - 2:00 pm CDTHeather O’Donnell, MD, ACMIO, Boston Children’s Hospital, Chris Harper, SVP and CIO and Sr Associate Vice Chancellor AI, The University of Kansas Health System and University of Kansas Medical Center join Reid Conant, MD, Sr. Physician Executive, Abridge. As health systems move from early pilots to enterprise-wide deployment of AI, informatics leaders must guide successful implementations that achieve scaled adoption and demonstrate meaningful impact. In this webinar, our esteemed panelists share their perspectives on how AI is transforming care delivery, supporting clinician wellbeing, and advancing organizational strategy. Discussion topics include: Ensuring AI is clinically useful and seamlessly integrated into everyday workflows The role of science-backed evidence, including peer-reviewed publications, in building trust and driving adoption Addressing specialty-specific needs and designing solutions that resonate with clinicians’ real-world practice Exploring the potential of AI to advance compliant, billable documentation and unlock operational efficiencies
Find out more »WEBINAR | Beyond the Digital Front Door How MUSC Transformed Patient Acquisition Through Bold Design and Risk-Taking
September 17, 2025, 1:00 pm - 2:00 pm CDTMatt Blosl, Chief Executive Officer, DexCare Health. Health systems often talk about their “digital front door,” but too often, the experience patients find there is confusing, transactional, and uninspired. The Medical University of South Carolina (MUSC) decided to take a different path. In this webinar, Crystal Broj, Chief Digital Transformation Officer, shares how MUSC challenged industry norms, reimagined the patient journey, and dramatically accelerated new patient acquisition. By prioritizing design, ease of use, and a willingness to take risks, MUSC created a digital experience (and chose partner DexCare) that not only meets patient expectations but positions the organization as a true innovator in digital healthcare. Attendees will leave with insights on how to stand out in a competitive market by delivering digital experiences that attract, convert, and retain patients.
Find out more »FIRESIDE CHAT | The AI Decision-Makers: Assembling the Right Stakeholders to Drive Clinical AI Transformation
September 16, 2025, 1:00 pm - 2:00 pm CDTNeal Patel, MD, CIO, Vanderbilt University Medical Center; Barry Stein, MD, MBA, FSIR, FACR, RPVI, Chief Clinical Innovation Officer and Chief Medical Informatics Officer, Hartford HealthCare; Eddie Cuellar, Chief Information Officer, Methodist Healthcare System of San Antonio; Andy Crowder, SVP, Chief Digital & AI Officer, Atrium Health; and Liz Kah, MD, Head of Innovation and Strategic Partnerships, Aidoc. In the rapidly evolving landscape of clinical AI, success hinges on having the right stakeholders at the table. Join us for an exclusive fireside chat as we explore how healthcare organizations can strategically assemble leadership teams to drive AI initiatives. This discussion uncovers the key roles that CEOs, CIOs, CMIOs, clinicians, and other decision-makers must play to ensure AI implementation aligns with organizational goals, enhances patient outcomes, and delivers ROI. Learn from industry leaders who share insights, best practices, and real-world examples of building effective AI governance and leadership structures.
Find out more »ROUNDTABLE | “Sustainable Innovation: Mapping Your Enterprise Intelligently”
September 11, 2025, 12:00 pm - 1:30 pm CDTSustainable innovation programs require a problem-oriented and value-driven mindset. Health systems must delicately balance operational transformation with disciplined execution, understanding not only when to invest, but how these strategic investments will integrate and scale in the future. The integration of AI presents an unparalleled opportunity for positive disruption across all facets of health system operations; however, the path from innovative technology to foundational enterprise components remains uncertain. It is crucial now to begin intelligently mapping enterprise technologies to comprehend how various AI use cases will interact with one another and with existing systems. Moderator: Helen Waters, COO, MEDITECH Presenters: Michael Schlosser, MD, MBA, Senior Vice President and Chief Transformation Officer, HCA Healthcare Chad Wasserman, MBA, Senior Vice President and Chief Information Officer, HCA HealthcarePre-read HCA Healthcare executives featured in Health Data Management interview series | MEDITECH HCA Healthcare’s Michael Schlosser, MD, Senior VP of Care Transformation and Innovation, featured in Scottsdale Institute webinar | MEDITECH Roundtable Report Presentation Materials Roundtable Recap
Find out more »WEBINAR | Navigating Federal Policy Uncertainty: Tech-Enabled Strategies for Health-System Resilience & Growth
September 4, 2025, 1:00 pm - 2:00 pm CDTDan Czech, Vice President of Insights; and Emily Paxman, SVP & Managing Director, Consulting, KLAS Research. Federal policy turbulence—from reimbursement shifts and tariff pressures to evolving AI and cybersecurity rules—is rewriting the playbook for provider strategy. Drawing on fresh KLAS Research findings from 169 healthcare delivery organizations (HDOs), this Scottsdale Institute webinar will unpack how leading systems are re-balancing budgets, re-tooling technology investments, and realigning payer partnerships to stay financially viable while protecting patient access. Participants will hear the latest data on contingency planning (86 % of HDOs already have at least one in motion), learn why three-quarters of organizations plan to maintain or increase IT spend despite shrinking margins, and explore the fast-emerging role of AI in relieving administrative burden and driving ROI. The webinar translates these insights into practical, board-ready talking points and action steps your team can use immediately. These take-aways will equip executives, clinical leaders, and IT strategists to convert policy uncertainty into a catalyst for resilient, tech-enabled growth in 2025 and beyond. Navigating the Uncertainty of Federal Policy 2025 Examining the Government & Regulatory Impact on Healthcare Delivery Organizations
Find out more »Pop-Up DIALOGUE | Population Health, Care, and Access | “Navigating the Future Through the Power of Partnerships”
August 28, 2025, 3:00 pm - 4:00 pm CDTSherry Norquist, MSN-RN, Executive Director, Community Engagement & Impact, Sentara Health Surviving the Big Beautiful Bill Is Possible, But It Won't be Easy Recent events have caused growing concern across the nation including changes to programs under newly passed federal legislation — the One Big Beautiful Bill Act. The concern is valid. People and non-profits will face difficult decisions that could directly affect access to care for low-income families, children, seniors and individuals with disabilities. It’s a reality that all of us — lawmakers, health care providers, nonprofits, funders and communities — must face head-on, and one that will require working together in new ways to ensure we protect the most vulnerable. For decades, Sentara has been committed to improving access to care for those most in need, especially in medically underserved and economically disadvantaged communities. In 2024 alone, Sentara invested $329 million into our communities. Of that, $174 million went to uncompensated care — much of which supported Medicaid patients and those without insurance — and $40 million was distributed directly to nonprofits and community programs addressing social determinants of health like housing, food security and behavioral health. These numbers represent real families receiving cancer screenings, seniors accessing prescription medications and children receiving care in mobile health clinics brought into their neighborhoods. Safety-net hos...
Find out more »WEBINAR | The Future Landscape of Healthcare Human Resources
August 28, 2025, 1:00 pm - 2:00 pm CDTJoin Korn Ferry Senior Client Partners, Andrew Giger, and Anne Callen, along with Associate Principal, Marisa Licari as they present this timely update on critical HR issues facing health system executives everywhere. This webinar covers: HR Structure and Operating Models Workforce Shortages and Talent Acquisition Strategies AI and Technology in Healthcare HR Tailoring Learning & Development Across Generations
Find out more »WEBINAR | Preserving Critical Functions and Services Amid Disruptions: How to Set up a Business Continuity Management Program
August 27, 2025, 1:00 pm - 2:00 pm CDTHospitals are becoming increasingly complex and dependent on technology, while the threat landscape - cyberattacks, natural disasters, and IT outages - expands. Experiencing disruption is not a matter of “if”– it’s a matter of “when.” Join Jim Carr and Evangelea Fegaras from Impact Advisors to learn how a regional health system with 10+ hospitals and over two hundred physician practices and outpatient facilities approached dealing with an extended technology outage. We’ll walk through the framework, governance, tools, pilot program, and training used to prepare 30 leaders, from eight different clinical and operational departments, to guide their teams through the worst.
Find out more »WEBINAR | Unburdening Nurses at Baptist Health South Florida: AI Fall Risk Automation
August 26, 2025, 1:00 pm - 2:00 pm CDTJean Putnam DNP, MS, RN, CPHQ, NEA-BC, System Chief Nurse Executive; Eileen Pedraza, Lead Technology and Digital Applied ML Engineer; Jeremiah Kayiza, Manager Technology and Digital, Baptist Health South Florida; and Joanne M. Aberilla, MSN, RN, CCRN, Manager for the Nursing Practice and Stroke Program, West Kendall Baptist Hospital. Baptist Health South Florida’s collaborative approach to improving fall prevention resulted in greater than 30% fall event reduction, leveraging artificial intelligence and unburdening nurses. Learn how the culture of early adoption, collaborative work from clinical and technology teams, In-house AI, vision and support from the executive office, proposal using AI solution from the bedside clinical team for identified clinical need and the collaborative process of translating the idea, and leveraging artificial intelligence has been successfully integrated into clinical practice.
Find out more »WEBINAR | Lead the Evolution of Pharmacy: Building a Critical Pillar in Modern Healthcare Systems
August 21, 2025, 1:00 pm - 2:00 pm CDTJordan Dow, PharmD, MS, FASHP, FACHE, Vice President & Chief Pharmacy Officer, Froedtert & Medical College of Wisconsin; and Staci A. Hermann, PharmD, MS, FASHP, FACHE, Vice President, Embedded Clinical Decision Support Content, Wolters Kluwer Health. With challenges like staffing shortages, complex drug pricing, and the transition to value-based care, it’s more crucial than ever to adapt and lead. This webinar is designed to provide actionable insights for pharmacy leaders and healthcare professionals alike. Whether you’re facing difficulties in optimizing workflows, managing labor shortages, or navigating the complexities of drug pricing, the strategies covered in this webinar help position your pharmacy as a pillar of patient-focused care and financial sustainability.
Find out more »WEBINAR | Care Seeking, CAHPS Readiness and Community Trust and Engagement
August 5, 2025, 1:00 pm - 2:00 pm CDTJoin this webinar for a look at recent patient experience trends identified through data from 10.5M patient encounters, summarized in Press Ganey’s Patient Experience in 2025 report. The session will highlight emerging trends in trust, safety, equity, and loyalty. Chrissy Daniels, Press Ganey's Chief Experience Officer, is joined by a Press Ganey client partner Julie Kennedy Oehlert, DNP, RN, Chief Experience & Brand Officer at ECU Health, who shares firsthand strategies for driving patient experience improvement, meeting updated CAHPS requirements, and sustaining a foundation for the future.
Find out more »WEBINAR | Innovation Success at Houston Methodist in the Patient Room, OR and Outpatient Clinics
July 29, 2025, 1:00 pm - 2:00 pm CDTJordan Dale, MD, Chief Medical Information Officer and Inaugural Chief Health AI Officer; Aroub Khleif, PhD, Senior Director of Innovation, Access, Billing, and Ambulatory Clinical Systems, Houston Methodist; Murat Uralkan, MHA, Director of Innovation, Houston Methodist Center for Innovation; and Jefferson Alegria, MHA, Regional Administrator, Creekside Comprehensive Care Center. The reduction of administrative and documentation burden on clinicians and healthcare staff is increasingly becoming the focus of healthcare innovations. During this webinar, the Houston Methodist team provides an overview of technologies for both the outpatient and inpatient setting that directly help address these. From operating rooms to physician offices, ambient listening, artificial intelligence and self-service technologies play a key role in workforce support and ensuring that high quality patient care remains at the center of all that we do.
Find out more »FIRESIDE CHAT | The AI Prescription: Leading Healthcare’s Workforce Revolution
July 22, 2025, 1:00 pm - 2:00 pm CDTFeaturing Bryan Ackermann, Korn Ferry’s Head of AI Strategy and Transformation AI isn’t just transforming healthcare—it’s redefining how care is delivered, operations are optimized, and workforce potential is unlocked. In this webinar, Bryan explores how healthcare leaders can navigate the workforce revolution sparked by AI. Gain insight into real-world implementation challenges, critical upskilling strategies, and how to preserve the human touch in an increasingly digital environment. Learn how to turn AI disruption into competitive advantage—while keeping your people engaged, empowered, and ready for what’s next.
Find out more »WEBINAR | Rush Connect Digital Access Strategy
July 16, 2025, 1:00 pm - 2:00 pm CDTBen Wolfe, Senior Director, Digital Transformation; and Molly Erickson, RN, MSN, DNP, ANP-BC, GNP-BC, Senior Director, Advanced Practice Providers, Rush University System for Health. Rush University System for Health has embarked on an aggressive digital transformation strategy that is solving real-world problems for patients and providers alike. As part of the Rush Connect Virtual Specialty Care initiative, Rush has been able to offer patients same/next-day access to high quality specialty care, while also decanting clinics of lower acuity care that can be treated virtually. Rush shares its journey – both successes and challenges – in creating this program, and where it is heading next on its digital transformation journey.
Find out more »WEBINAR | Scaling Patient Engagement: How AI Virtual Agents Are Expanding Capacity at Houston Methodist
July 15, 2025, 1:00 pm - 2:00 pm CDTAdam Meyers, Vice President of System Patient Access; Adam R. Silverman, MD, Chief Medical Officer; and Dana Marley, MHA, Client Success Manager, ActiumHealth. Houston Methodist is leveraging ActiumHealth's AI-powered virtual agents to enhance patient communication and extend the capacity of its care teams. What began as a solution to improve inbound call handling, automating routine requests and freeing up staff time has evolved into a powerful outbound outreach tool, engaging patients at scale and closing care gaps more effectively. Complementing this, the health system is also using QA automation capabilities to transform how patient interactions are monitored and optimized. By replacing manual call review with AI-driven insights, Houston Methodist has expanded its ability to ensure consistent, high-quality experiences unlocking significant capacity and improving compliance. Join us to explore how this integrated AI approach is reshaping communication workflows and driving impact across the care continuum.
Find out more »DIALOGUE | AI + Clinical Informatics | “Harnessing AI in a Safety Net Hospital: Challenges, Opportunities and Responsible Implementation”
June 26, 2025, 3:00 pm - 4:00 pm CDTYasir Tarabichi, MD, MSCR, Chief Health AI Officer, MetroHealth, & CMIO, Ovatient David Kaelber, MD, PhD, MPH, Chief Health Informatics Officer, Vice President of Health Informatics and Patient Engagement Technologies, MetroHealth
Find out more »WEBCAST | The 2025 Healthcare Cybersecurity Benchmarking Study
June 25, 2025, 1:00 pm - 2:00 pm CDTEd Gaudet, CEO and Founder, Censinet Join us for an exclusive, in-depth look at findings from the 2025 Healthcare Cybersecurity Benchmarking Study, featuring key insights on the state of cyber maturity and preparedness across industry best practice frameworks such as NIST CSF 2.0 and HPH CPGs. We’ll also explore where healthcare organizations stand on adoption of the NIST AI Risk Management Framework (AI RMF) and discuss how to build robust governance for the safe, secure, and responsible use of AI - strengthening resilience and protecting patient care across our organizations.Presentation Slides
Find out more »WEBINAR | Margin Improvement Strategies for Healthcare Systems: Insights from MedStar’s Transformation Journey
June 24, 2025, 1:00 pm - 2:00 pm CDTJoin us for an insightful webinar where we delve into the margin improvement strategies employed by MedStar Health. This webinar, featuring Brian Marshall, VP, Business Transformation Office at MedStar, and facilitated by Bill Laughlin, Deloitte Health Care Strategy Leader, Allyson Gorman, Deloitte Health Care Margin Improvement Leader, and Justin Stappler, Finance Transformation Client Delivery Leader, explores the transformative initiatives that have significantly enhanced MedStar's financial performance and operational efficiency. During this webinar, they discuss the critical factors influencing healthcare provider margins, approaches for improving margin through optimization and automation, specific strategies and initiatives that have led to significant financial benefits for MedStar, and key lessons learned. Don't miss this opportunity to learn from MedStar's journey and discover how similar strategies can be applied to your organization to achieve sustainable margin improvement and operational excellence.
Find out more »WEBINAR | How Enterprise AI Platforms Are Catalysts for Systemic Performance and Patient Outcomes
June 17, 2025, 2:00 pm - 3:00 pm CDTAvi Sharma, MD, CIIP, Director of AI, Jefferson Health; Leonardo Kayat Bittencourt, MD, PhD, Vice Chair of Innovation, Department of Radiology, UH Cleveland Medical Center; and Tom Valent, Chief Business Officer, Aidoc. In the rapidly evolving landscape of healthcare technology, the solution isn’t always AI — it’s the infrastructure that supports it. While point solutions offer incremental improvements and marketplaces offer choice, an enterprise clinical AI platform represents a fundamental shift in how healthcare organizations can treat the right patients at the right time, optimize clinical workflows, ensure AI performance and redesign care delivery. This executive-level webinar goes beyond traditional AI discussions, offering a strategic blueprint for C-Suite leaders who are committed to: Creating a unified, intelligent AI ecosystem that breaks down data silos and connects disparate clinical workflows Driving measurable patient outcomes through AI-driven patient risk stratification Ensuring peak performance for all AI deployments across the organization Participants learn how a true enterprise clinical AI platform can: Identify and prioritize the most critical patient cases with unprecedented precision Mitigate potential health risks before they escalate Ensure clinical team efficiency with native integrations and connected workflows Continuously monitor AI performance to account for data changes over time Create a scalable, adaptable infrastructure for continuous h...
Find out more »DIALOGUE | Innovation + Digital Health + Virtual Care | “Launching a Premier Innovation Hub at Henry Ford Health to Accelerate Healthcare Solutions and Drive Economic Development”
June 12, 2025, 3:00 pm - 4:00 pm CDTLisa Prasad, Vice President, Chief Innovation Officer, Henry Ford HealthDialogue Digest
Find out more »WEBINAR | The Dollars and Sense of Digital ACP: How Houston Methodist Achieved Clinical, Patient, and Financial Gains
June 12, 2025, 1:00 pm - 2:00 pm CDTJulia Andrieni, MD, MACP, Senior Vice President, Population Health and Primary Care, Houston Methodist; Founder & Chief Executive Officer, Houston Methodist Coordinated Care (HMCC) ACO; Agnes Kats, MHL, BSN, RN, CCM, Nursing Manager, Houston Methodist Coordinated Care; and Desh Mohan, MD, Chief Medical Officer, Koda Health. Advance Care Planning (ACP) is foundational to high-quality, value-based care — yet most Health Systems are still stuck with fragmented, paper-driven processes that fail to scale or deliver meaningful impact. Houston Methodist Coordinated Care faced the same challenge — until they partnered with Koda Health to digitize their ACP approach and unlocked measurable gains across clinical outcomes, patient satisfaction, and cost savings. In this session, Dr. Julia Andrieni and Agnes Kats, RN from Houston Methodist, together with Dr. Desh Mohan from Koda Health, walk through: Why traditional ACP efforts fall short — and how digital ACP removes hidden friction points How Houston Methodist structured and deployed a modern ACP model Real-world results: clinical improvements, stronger patient loyalty, and material financial returns Practical steps to bring a scalable, digital ACP solution into your own organization
Find out more »WEBINAR | Centering Social Determinants of Health and Leveraging Digital Health Solutions, Healthcare Delivery Models, and Innovation to Impact the Life Expectancy Gap
June 11, 2025, 1:00 pm - 2:00 pm CDTGarth Walker, MD, Chief Medical Officer, Rush Health. This webinar reflects on Dr. Walker’s career and Rush’s mission to align digital innovation and strategic partnerships to address longstanding health disparities across Chicago. This work centers on Rush’s collaboration with Nuna, policy, and the lived experiences of patient and their communities to develop a focused goal of improving blood pressure control while advancing health equity across our neighborhoods.
Find out more »WEBINAR | Voice of Experience: Patient Safety & Advocacy
June 10, 2025, 1:00 pm - 2:00 pm CDTLeilani Schweitzer, Co-Founder of Comms Corp, Board President of Collaborative for Accountability and Improvement, shares her personal journey to improve healthcare. Patient harm happens even with the best medical care. Studies estimate that medical errors cost $20B annually. This astonishing amount doesn’t consider the incalculable losses suffered by people involved in errors. It also has not significantly improved since To Err Is Human was first published by the US Institute of Medicine in 1999. Join us to learn how attentive inclusion of family members in the care delivery team, effective communication, and technology like ChatGPT can help avoid costly medical errors and adverse events, reduce malpractice, protect your brand, and improve care outcomes. Leilani will poignantly share her advice to leaders.
Find out more »WEBINAR | AI in Healthcare: Froedtert ThedaCare Health & the Medical College of Wisconsin Health Network’s Approach – Part 1
June 5, 2025, 1:00 pm - 2:00 pm CDTBrad Crotty, MD, MPH, VP, Chief Digital Officer; and Melek Somai, MD, Chief Technology Officer present Part 1 of the Froedtert ThedaCare Health and Medical College of Wisconsin Health Network Approach to AI Strategy and Governance. They discuss how they ensure AI adoption aligns with ethical, operational and strategic goals. Their FAVE Principles: Fairness, Accountability, Value and Effectiveness, guide their risk-based governance process, ensuring AI implementations are beneficial, equitable and sustainable. Learn how their strategy is built on key pillars: Risk-Based Governance Central AI Registration and Lifecycle Review Learning and Experimentation Enablement and Adoption Automation with Purpose
Find out more »WEBINAR | Data-Driven, Culturally Competent Care: Strategies from Humboldt Park Health
June 4, 2025, 1:00 pm - 2:00 pm CDTDaisy Rodriguez, MSN, MPH, BS, RN Chief Operating Officer, Humboldt Park Health. Humboldt Park Health, located in Chicago, IL, is proud to be the first organization in the Midwest to earn a Healthcare Equity Certification from The Joint Commission, a distinction held by only 17 other hospitals nationwide since The Joint Commission created the program in July 2023. Serving nearly 500,000 residents, 40% of whom identify as Hispanic/Latinx and 28% as Black/African American, Humboldt Park Health is deeply committed to addressing health disparities through inclusive and culturally competent care. As a safety net hospital with limited resources, the organization depends on foundation funding and grants to support outreach programs, making reliable data essential for informed decision-making on resource allocation. Data analytics in the EHR allow Humboldt Park to measure progress in key areas such as hypertension, diabetes, substance use disorder, and women’s health while incorporating Social Determinants of Health (SDOH) data across the entire care continuum. This approach allows care teams to assess how factors such as housing, food security, employment, and education are impacting patient health. Daisy shares Humboldt Park Health’s strategies for leveraging Equity-Centered Care as the foundation of its health equity initiatives and provide compelling evidence of the positive impact that local partnerships, their mobile clinics, and advanced screening technologies have had on ...
Find out more »WEBINAR | Empowering Analytics: Unlocking Organizational Potential with the Franchise Model
June 3, 2025, 1:00 pm - 2:00 pm CDTJoin Rev Sellappan, Vice President of Analytics, St. Jude Children's Research Hospital to learn how organizations can supercharge their analytics capabilities using a franchise operation model. Discover how this approach empowers teams to take ownership of their analytics while staying connected to the bigger picture, driving collaboration, innovation, and impactful results. This webinar inspires attendees with practical ideas for creating a scalable analytics model that balances independence with alignment, helping teams deliver meaningful insights and drive organizational success.
Find out more »SUMMIT | 2025 CISO – Future-Proofing Healthcare Cybersecurity: AI, Cloud Transformation, and Capabilities for Tomorrow
Future-Proofing Healthcare Cybersecurity: AI, Cloud Transformation, and Capabilities for Tomorrow May 29-30, 2025 SI CISO Summit and Site Visit Sponsored by Deloitte Hosted by Hartford HealthCare, Hartford, CT MAKE AN IMPACT ON HEALTHCARE SECURITY Join us for a dynamic, high-impact session designed exclusively for healthcare CISOs and cyber executives. At this summit, we’ll dive into the latest strategies, challenges, and emerging trends in securing digital transformation and implementing AI in cybersecurity. This is your chance to connect with industry leaders and gain valuable insights into how healthcare organizations are managing cybersecurity while navigating the complexities of digital innovation and adoption. These sessions will guide us through aligning cybersecurity efforts with IT, clinical teams, and digital initiatives, and explore how AI technologies can be integrated into your cybersecurity programs. Don’t miss this opportunity to be at the forefront of shaping the future of healthcare security and preparing for the challenges ahead. Dynamic Discussions & Expert Insights: Engage in peer-led conversations on AI integration, cybersecurity, cloud transformation and building resilient healthcare systems. Learn practical strategies to address the most critical cybersecurity issues facing healthcare today. Collaborative Learning: Exchange ideas with peers and discussion hosts who are pioneering healthcare innovation, particularly around AI and cybersecuri...
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