Heather Nelson, MHA

Heather Nelson is currently in the role of Senior Vice President and Chief Information Officer for the Information Technology division at UChicago Medicine.  In the role of SVP/CIO, she has responsibilities for supporting all the information management systems (clinical & business/administrative), infrastructure, clinical engineering, IT support services, IT Project Management Office, integration, reporting, and analytics capabilities & technologies, as well as the privacy & IT security functions for UChicago Medicine.  Her teams are comprised of talented IT professionals that are dedicated to supporting patient care and care teams throughout the health system and in our communities through a shared services operating model. With that, the teams have been recognized for their contributions to UChicago Medicine by receiving the Most Wired Award (level 8) in 2019 from CHIME’s annual survey.

Heather joined UChicago Medicine in 2014 as the Executive Director of Applications Systems with oversight of all the clinical and revenue cycle management applications, clinical engineering team, population health strategies and systems, and support of the UCM Care Network strategies and systems.  She was named Interim VP/CIO in August of 2017, named the VP/CIO in April of 2018, and promoted to SVP/CIO in 2019.

Prior to joining UChicago Medicine, Heather spent time at Baystate Health in Springfield, MA as a Senior Director of Applications and IT Operations, including an Interim CIO assignment and 10-years at Spectrum Health in Grand Rapids, MI with roles in Laboratory Services, Case Management, and increasing leadership responsibilities within the Information Technology division.  Heather holds a Bachelor’s Degree in Biology from Alma College in Alma, MI as well as a Master’s in Healthcare Administration from Central Michigan University.  She is a Certified Healthcare CIO (CHCIO) through the CHiME organization.

Heather is active in community organizations including the American Heart Association Go Red/Go Women & Go STEM committees within the Chicagoland area since 2016.  She has been the Chair of the AHA Go Red for Women Committee as well as the Chair for the AHA Go STEM Committee for 2020 & 2021. She also is a member of the American College of Healthcare Executives, including the Chicago Chapter, CHEF.  Heather is a member of the Society for Information Management (SIM) and is a graduate of their Regional Leadership Program as well as a member of HIMSS. She also provides IT consultative services whenever needed to the Misericordia leadership team in Chicago. The mission of Misericordia is to support children and adults with intellectual and developmental disabilities that choose the Misericordia community by providing the highest quality residential, training, and employment services. Heather was named the 2020 CIO of the Year by SIM/AITP/The Executives Club of Chicago last year. This is an award that brings CIOs from across industries and showcases their commitment to their teams and the organizations they serve. Lastly, Heather is a member of the International Women’s Foundation.

Bio updated April 2021

WEBINAR | Activating Health Equity: A Moral Imperative Calling for Business Solutions

Heather Nelson, Senior Manager; David Veroff, Specialist Leader, Deloitte Consulting LLP; and Wendy Gerhardt, Senior Manager, Deloitte Center for Health ...
Read More

SI CIO Dialogue – Oct 8 2020

"RPA Governance" Heather Nelson, SVP & CIO, UChicago Medicine This is an invitation-only event.  For more information, fill out the ...
Read More

SI 2021 CIO Virtual Summit: Designing the Future, Defining the Boundaries

The Scottsdale Institute virtually convened 23 Chief Information Officers (CIOs) and other senior executives from 22 member organizations for its ...
Read More

SI 2020 CIO Virtual Summit: New Alignment for IT in an Era of Rapid Change

The Scottsdale Institute convened 25 chief information officers for a CIO Virtual Summit on December 8, 2020, to discuss how ...
Read More

SI 2020 Innovation Virtual Summit – Transforming the Way We Work: How Innovation Becomes the Next Normal

The Scottsdale Institute convened 46 health-system innovation leaders for a virtual summit moderated by Deloitte on November 18, 2020, to ...
Read More

SI 2019 CIO Summit – Enabling the Future: Self-Service, SaaS, Mobility, Cloud

Is the future CIO the CEO─Chief Experience Officer─ or the CKO─Chief Keep-the-Lights-On Officer? How do consumers define High Availability? These ...
Read More

SI 2018 CIO Summit

The Scottsdale Institute convened eight information technology executives in Chicago for the 2018 SI CIO Summit on June 6-7, 2018. Leaders ...
Read More

SI 2017 CIO Fall Summit

"The New World of Healthcare IT" The Scottsdale Institute 2017 Chief Information Officers Fall Summit brought together seven CIO (and ...
Read More

Customer and Provider Engagement and the Healthcare Experience

Urvi Shah, Manager, and Heather Nelson, Deloitte Consulting, LLP.  As customers' expectations continue to mature, healthcare organizations must be prepared ...
Read More