Katie Dickens

Katie Dickens is a Director of Information Technology, with responsibility for the clinical and business applications at Bronson Healthcare Group in Kalamazoo, MI.  Ms. Dickens has more than 20 years of experience in healthcare operations specifically in information technology, revenue cycle operations, systems implementations, and process improvement.

In her role in Information Technology, Ms. Dickens is responsible for supporting the Bronson Healthcare Group organization through its clinical, business and support functions.  This includes, the electronic medical record system, IT financial management systems, clinical specialties systems, revenue cycle systems and technical services. Additionally, Ms. Dickens has helped to create student talent pipelines between local colleges, universities and trade schools to help provide experiential learning for students into Health Information Technology.

Ms. Dickens holds a MS in Administration and a BS in Organization Administration from Central Michigan University.  She has 3 children, all graduates of Kalamazoo Central High School and recipients of the Kalamazoo Promise.  In her free time, Ms. Dickens enjoys working on home improvement projects, traveling and spending time with her husband and dogs.

Bio posted February 2022