Kenneth Riley, Director, Patient and Population Health Technologies, Baystate Health System

Kenneth Riley

Ken Riley has over two decades of IT and system engineering experience in the military and healthcare.  Leading communication teams while on tour and holding leadership roles in large health systems has provided a fusion of experience resulting in a balanced, seasoned leader with focus and vision. Ken served as the CIO for Wing Memorial Hospital and was responsible for IT security, operations and strategy. He has received the BusinessWest 40 under forty distinction, manager of the year award and has graduated from the yearlong UMass strategic leader development program.  Currently as the Director of Patient and Population Health Technologies for Baystate Health, Ken is responsible for the regional Health Information Exchange (PVIX) and all patient-facing technologies to include mobile applications and the patient engagement platform.  His focus is the consumer and how technology coupled with a customer feedback loop can improve and inform the experience.

Currently Ken Riley is pursuing a Ph.D. in engineering management with a focus in population health.  He is leveraging his professional experience in healthcare to inform his research and prove that effective stratification of health populations will result in higher quality and lower cost patient care. He is a world traveler with local roots and a passion for personal health.

Ken lives in western Massachusetts and serves on the Country Bank board of trustees.  He is a volunteer for the YMCA and the Clarke School for hearing and speech.  He believes family is the key to his success and is a proud husband and father of three.


Updated March 2019