Michelle Conger is the Chief Strategy Officer, OSF Healthcare System and CEO, OSF OnCall Digital Health. Since 2010, In her role as chief strategy officer, she has had responsibility for partnering with the CEO, board of directors and executive leadership in the ongoing generation and execution of system strategy. She also assists the organization in ensuring the alignment of key strategic initiatives and business development plans.
Michelle led the creation of OSF Innovation, a division dedicated to health technology incubation, usability and simulation strategies, and venture capital investment strategies. As CEO of OSF Saint Gabriel Digital Health, she is leading the organization in the development of a versatile digital platform that will use existing and emerging digital technologies to transform health care delivery to meet the challenges and expectations of the modern health care user. She has led many transformation initiatives across the System including the implementation of Epic, organizational design transformation, population health strategy development, and the creation of a system wide program management office.
Her past roles have included Senior Vice President, Performance Improvement Division (2008-2010), and Executive Director of Planning for the Information Technology division (2006 – 2008). Her professional accomplishments also include achieving a 6 Sigma Black Belt (2002) and 6 Sigma Master Black Belt (2003). Michelle has a Master’s degree in social work from the University of Illinois.
Bio updated July 2021
SI 2021 Fall Symposium – Cracking the Code: Healthcare 2025
Move Faster in Your Digital Journey: Best Practices for Avoiding Common Missteps in Linking Digital to Strategy
OSF HealthCare’s COVID-19 Digital Response
SI 2018 Annual Conference – 25th Anniversary