Neil Gomes, BS, MMS, M.Ed., MBA, Ph.D. (ABD)

CommonSpirit Health is the largest non-profit health system in the US with revenue exceeding $30 billion, 24+ million outpatient visits, and 1.5+ million hospital admissions per year. As a key member of the CommonSpirit Health (CSH) IT and Digital team, Neil leads strategy, delivery, and operations of all digital products and capabilities.

Neil’s areas of responsibility at CommonSpirit Health include: integrated Digital Front Doors, marketing tech/advertising tech, CRM, Search & Schedule, Find A Doc: patient–provider matching, digital content, the Care Anywhere virtual care continuum (community health, ambulatory care, acute care, and post-acute), full-stack remote care, omni-channel engagements, digital therapeutics/guided care, personalized medicine, digital operations to address productivity in clinical and administrative operations, digital business models/digital partnerships, digital health platforms, human- centered design, digital innovation, and future-tech platforms. Since Digital focuses on the whole ministry, Neil partners closely with CSH’s clinicians, operators, strategy teams, marketeers, !inance, and human resources, systemwide.

Prior to CommonSpirit, Neil served as Thomas Jeerson University and Jeerson Health System’s Enterprise Chief Digital Oicer, Executive Vice President for Digital Innovation and Consumer Experience, and founder/CEO of The Digital Innovation and Consumer Experience (DICE) Group. As a proven leader in healthcare and education technology, Neil and his team helped de!ine Jeerson’s innovation strategy and served as a catalyst for digital transformation and consumer experience at Jeerson and partner organizations. Neil helped secure grants, generated new revenue via 100+ innovative digital solutions, developed new and future-ready business models for growth based on patient-centricity, and architected synergistic partnerships and ventures with startups and large organizations, such as Google, Adobe, Apple, Microsoft, AT&T, ServiceNow and SAP. Neil also developed and deployed growth-oriented digital front door solutions, retail health eCommerce platforms, operational eiciency platforms, tele/virtual-health, digital content, and ML and AI, digital conferencing, IoT, and real-time data solutions. Neil also contributed to bottom-line cost reductions and improved eiciency and scalability by deploying process digitization, virtualization, machine learning and arti!icial intelligence, and cloud infrastructure. Neil also co-led the primary deployments of the Epic Electronic Health Record at Jeerson Health.

Neil is a thoughtful innovator and disruptor and has delivered human-centered, technology-enabled value creation via multiple products and the scaled adoption of these products. Neil is also a talent builder – he founded, nurtured, and led The DICE Group at TJU and Jeerson Health delivering high multiples of return from an investment in talent.

Previously, Neil led the transition to digital and digital learning globally by helping build an intrapreneurial startup into the world’s largest developer of custom e-learning solutions at the Fortune 500, $113 billion Tata Group of Companies in just two years. He also led a digital learning, design, and software dev. team at the 6th-largest public university in the US – the University of South Florida (USF) and USF Health – that built a portfolio of online courses and software solutions that earned over $360 million annually and assisted with achieving a philanthropic goal of $1 billion in just 3 years.

Neil is a lifelong learner. He has earned an Executive MBA from Brown University and IE Business School (Rated #3 in the world by The Economist in 2020), an M.Ed. in Instructional Tech. & Design from the University of South Florida (USF), and a Masters in Management Studies (MMS/MBA) from Goa University. He is also wrapping up his Ph.D. research (ABD) from USF. Neil has earned certi!icates from Jeerson, Wharton, Harvard Business School, MIT and IDEO U. He has served as Associate Editor of the Journal for Healthcare Transformation, has written several research articles, and is a contributor toward the book: We CAN !ix Healthcare, the Future is NOW. Neil is a CIO100 (twice), Future Edge 50, Healthcare Innovator of the Year 2020, Ventana, BT150, Top of the KLASS, and Davey Award winner. He is a member of Adobe, AT&T, Imprivata, and IBM Watson IoT advisory boards; Forbes Tech. Council; Google Next Leader’s Circle; ΦKΦ, ΒΓΣ, and Mensa. Neil is a TEDx and keynote speaker. Neil is also an investor, volunteers with and donates to service-oriented causes, and is committed to building communities as a platform for change. Neil is a passionate son, husband, father, musician, singer, artist, designer, naturalist, and detailologist, and is on a quest to change the world in one lifetime.

Bio posted February 2022