In December 2005, Rich Pollack became the Vice President and Chief Information Officer for VCU Health System in Richmond. For two years prior to that time he had been the Chief Information Officer (ad interim) for Clarian Health Partners, a two billion-dollar health system in Indianapolis.
At VCUHealth, Rich’s responsibilities include setting out the vision for IT,supported by effective strategic and tactical plans that define the best practice use of IT insupport of patient care and operational excellence. Rich’s 180 person IT shop includes a maturePMO and the uniquely created Office of Clinical Transformation Office. During his tenure, hesuccessfully implemented Lawson ERP, GE revenue cycle, and Cerner EMR across all venuesand in great depth. He led the deployment of advanced technology in the 15 story Critical CareHospital and has dramatically advanced the organizations analytics capabilities and datagovernance efforts. He has been a key partner in the pursuit of High Reliability” in healthcare