Robert Eardley

Robert Eardley is the Chief Information Officer at University Hospitals in Cleveland, Ohio, an organization he had previously served as vice president and associate chief information officer from 2007 to 2011. Eardley joined University Hospitals in February 2018 after serving as Senior Vice President, Chief Information Officer and Chief Information Security Officer for Houston Methodist in Houston, Texas, a role he assumed in July 2011.

At Houston Methodist, Eardley served as Senior Vice President and Chief Information Officer of the Information Technology Division, comprised of more than 600 professionals organized into clinical, business and infrastructure teams. The IT Division provided strategy, support, and infrastructure for a $3.6 billion healthcare system consisting of eight hospitals, six emergency centers, two free-standing imaging centers, and 80 ambulatory/outpatient locations in the greater Houston area.

Under Eardley’s leadership, Houston Methodist deployed Epic to its main academic medical center and all of its physician practices in 2016. Houston Methodist received the highest adoption score of Epic functionality of any new Epic client and the health system saw higher operating activity and greater revenue after the deployment of Epic. His strong belief in IT usability, governance, mobility, collaboration and patient engagement led to major strides in these areas at Houston Methodist.

With his ability to create and communicate a clear vision for the future, and his skill and passion for stakeholder engagement, Eardley gained strong Houston Methodist board support for IT, and earned a position among the leaders in the organization’s strategic planning, aligning IT goals with the Houston Methodist strategic development and mission. His natural insight into the human side of IT led him to require his entire management team to become certified in change management to promote project successes.

U.S. News & World Report consistently ranked Houston Methodist in its annual “Best Hospitals” list, naming Houston Methodist Hospital No. 1 in the Houston metro area, No. 1 in Texas, and an Honor Roll recipient.

Before joining Houston Methodist, Eardley served as Vice President and Associate CIO for University Hospitals in Cleveland, Ohio. From 1997 to 2006, he worked in healthcare consulting with Ernst & Young, Capgemini and Accenture. His additional previous employers include HBO & Company/McKesson Information Systems and Halifax Medical Center.

Eardley holds a MBA with a Health Services Management concentration degree from Duke University and a BA in finance from the University of Florida. He is CPHIMS and ITIL certified.

He is a member of the following professional organizations: College of Healthcare Information Management Executives, American College of Healthcare Executives, Healthcare Financial Management Association, and the Healthcare Information Management and Systems Society, and sits on the advisory board of The Scottsdale Institute.