San Banerjee is VP Digital Experience for Texas Health Resources and leads the Digital Health experience for the health system, its subsidiaries and joint ventures. He has more than 20 years of experience in digital transformation, information systems delivery, as well as building and launching new innovative products that influence customer experience. Prior to Texas Health he served as the head of Consumer Digital Solutions of Humana where he led the execution of Humana’s digital strategy through innovation and creating cross-channel digital capabilities/experiences with consumers, providers, agents/brokers and associates. Under his leadership, Humana launched its first health care rewards program for Medicare and group members with more than a million members on the platform. He also led a major initiative to drive e-adoption among prospects and members by digitizing plan, insurance and care documents, which resulted in significant operating expense savings.
San has many years of experience in Financial services prior to Humana where he has worked for Barclays Bank, SunGard Financial Systems, InfoSys and Goldman Sachs.
San holds a Bachelor of Computer Science Engineering, as well as a Master of Business Administration with specialization in marketing from Southern Methodist University. He is also a certified consumer experience professional (CXP) and SAFe® Agilist. San has penned several research papers, and has even filed a few patents on mobile technology, digital channel and payments.
Updated November 2018