Eric Smith

Eric is the Chief Digital Officer for Memorial Hermann.  He joined the Memorial Hermann family in April of 2020, after spending 14 years at USAA in San Antonio.  Serving in Chief Digital Officer role, Eric has responsibility for the overall digital and data strategies for the system.  He focuses the systems’s digital strategy on building personalized patient engagement at scale, leveraging multiple yet integrated channels, with an eye toward encouraging patients to take a more active role in their health.  He leads the organization’s data strategy with a focus on unlocking data and building intuitive, predictive insights to enhance the information available to patients and those delivering care in order to make timely informed decisions in the delivery of healthcare.

During his tenure at USAA, Eric held multiple leadership roles across technology and digital organizations.  He served as the Chief Technology Officer as well as the organizations first Chief Data and Analytics Officer.  While at USAA, Eric was able to bring a number of innovative solutions to production, including natural language capabilities within the voice response system, a first to market mobile-based virtual agent, real-time transcription within the contact center, and an enterprise data and insights marketplace.  Eric’s roles at USAA culminated in leading the digital, data, design and innovation teams for the enterprise.

Prior to USAA, Eric lead consulting organizations and had the opportunity to serve as an Army Field Artillery Officer.

Bio posted March 2022

      Tricia Edris

      SVP & Chief Strategy Officer, AdventHealth
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      Edris

      SI Roundtable: Reimagining the Consumer Experience

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          Kathleen (Kathi) Cox

          SVP, Integrated Experience, Texas Health Resources
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          Cox

          SI Roundtable: Reimagining the Consumer Experience

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          SI 2020 Innovation Virtual Summit – Transforming the Way We Work: How Innovation Becomes the Next Normal

          The Scottsdale Institute convened 46 health-system innovation leaders for a virtual summit moderated by Deloitte on November 18, 2020, to ...
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              Jennifer Junis, RN, MSN

              Jennifer Junis serves as the Senior Vice President of OSF OnCall, OSF HealthCare .  She has been in her role since August 2019.  She has strategic and operational responsibility for digital experience, digital care, and on-demand services. Jennifer served as the President of OSF HealthCare St. Mary Medical Center prior to transitioning to her new role. Jennifer began her executive leadership journey serving as Chief Nursing Officer of OSF Saint Luke Medical Center.  She has been a Registered Nurse since 1994 and held a variety of nursing leadership roles for over 20 years including the last 10 spent at the executive level. She holds a BSN and MSN in Nursing Administration from the University of Illinois Chicago.  Jennifer helped to lead two independent Critical Access Hospitals into the OSF Healthcare system.  Her focus has been on mission culture and engagement during these transitions.  Jennifer is passionate about creating a differentiated experience for leaders, patients, and communities she serves.

              Bio updated September 2020
              Junis

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              SI 2021 Fall Symposium – Cracking the Code: Healthcare 2025

              SI’s Fall Symposium offers the blueprints toward operationalizing today’s data-driven, real-time system of health, plus a time to join with ...
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              WEBINAR | Virtual Advanced Care & Analytics Partnership at OSF

              Mark Hohulin, MBA, SVP, Healthcare Analytics, and Jennifer Junis, RN, MSN, SVP, OSF OnCall, OSF Healthcare System. OSF Healthcare’s Virtual ...
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              Redesigning Digital Care: Frictionless, Consumer-centric Experience

              INTRODUCTION | COVID-19 has transformed the way we live and work, provide and receive healthcare. Remember clinical transformation? The pandemic ...
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              SI 2020 Social Determinants of Health Virtual Summit: Addressing Community Health

              The Scottsdale Institute 2020 Social Determinants of Health Virtual Summit sponsored by Epic convened 31 social determinants of health executives ...
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              OSF HealthCare’s COVID-19 Digital Response

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                  Sara Vaezy MHA, MPH

                  Sara Vaezy, MHA, MPH

                  Sara Vaezy is the Chief Digital Strategy & Business Development Officer for Providence leading digital strategy and roadmap, digital partnerships and business development, commercialization, technology evaluation and pilots and digital thought leadership as a part of the Providence Digital Innovation Group.

                  Prior to Providence, Sara was at The Chartis Group, a health care management consulting firm, where she advised clients on enterprise strategic planning, payer-provider partnership, and the development of population health companies. She holds a BA in Physics and Philosophy from the University of California Berkeley, and an MHA and MPH in Healthcare Policy from The University of Washington’s School of Public Health.

                  Bio updated October 2020
                  Vaezy

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                  WEBINAR | Building an Operating System for Digital Care: The Making of DexCare

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                  My COVID Diary at Providence: Interactive Clinical Intelligence

                  Sara Vaezy, MHA, MPH, Chief Digital Strategy Officer; and Ari Robicsek, MD, Chief Medical Analytics Officer, Providence. MyCovidDiary is a ...
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                  Digital Health Response to COVID-19 at Providence

                  Sara Vaezy, MHA, MPH, Chief Digital Strategy & Business Development Officer, Providence St. Joseph Health, presents on Providence’s digital response ...
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