WEBINAR | Leveraging your Survey and Analytic Strategy to Support Equity

Deirdre Mylod, PhD, Executive Director, Institute for Innovation & SVP of Research & Analytics, Press Ganey Associates. Join Dr. Mylod for a data strategy playbook to guide PX and engagement work to stay focused on your path for improvement and the role of exploring variation using a DEI lens. In this webinar, Dr. Mylod shares strategies for optimizing DEI work in terms of collecting identity information and using data to identify equity gaps, digs into national findings for equity gaps in PX across clinical populations and national trends in the magnitude of those equity gaps, and talks through national findings in engagement equity gaps and impact on retention.