IT Benchmarking Overview

What is the SI Health IT Benchmarking Program?

Providing a high-level, IT cost-comparison of your organization with others, SI’s Health IT Benchmarking Program creates one-on-one comparisons, not industry-wide averages. As such, these data provide critical reference points for IT investment and strategic planning decisions among senior executives and boards of trustees.

What makes this program unique?

  • Participation is easy, free of charge and doesn’t require SI membership; this is part of how SI gives back to the healthcare community through its not-for-profit mission.
  • Data is anonymous unless you choose to identify your organization with selected peers.
  • You own your data; SI does not resell it

Normalization in a Nutshell | An In-depth Look at SI IT Benchmarking

SI Health IT Benchmarking uses an automated comparison process to account for the wide functional variation that occurs even among similar organizations, as illustrated in the chart above.

A report, suitable for use at both executive- and board levels, provides a high-level graphic snapshot of several normalized IT metrics compared with an appropriate peer group.

What does the automated tool output look like?

  • The tool provides both raw and automatically normalized statistics and ratios concerning IT expenses. Sample Output
  • The database contains additional information to begin investigating significant variances in the areas of IT maturity, staffing, and functions supported by IT and primary vendors.

IT organizational chart libraries

To further help our participants in the area of staffing, we’ve created three provider-only organizational chart libraries for:

Access is restricted to the provider organizations who contribute to it.

Can I learn more without committing to participate?

Yes, get additional details here:

Overview | Data collected | Participation process

How can I start?

Please use this form:


    The SI Health IT Benchmarking Program was originated by Spectrum Health and contains data and related materials that are proprietary and confidential to the Scottsdale Institute, and may not be used without SI’s written permission.

    Tim Thompson
    Sr. VP & CIO, BayCare Health System
    “It has been difficult for us to find good benchmarking data with significant relevance. Scottsdale Institute is the first source we have found that brings in a significant number of similar sized organizations and the flexibility to manage your comparative group. The normalization tools they have employed in the tool are very helpful. We have used this in helping the Executive team understand how we align with our peers. Thank you for providing this.”

    Brent Snyder
    CIO, Adventist Health System
    “In comparing costs with other entities, most other databases don’t identify what’s being supported in the IT budget. SI’s design seems to provide a nice middle ground. It segments the organizations into relevant groups so you can see which organizations are at about the same level of clinical IT development as yours, or who are using the same vendors.”


    "A Unique Approach to Business Analytics: The Scottsdale Institute Benchmarking Program" appears in the Journal of Health Information Management (JHIM), a HIMSS peer-reviewed journal. Impact Advisors assisted SI in conducting the study, which found that 100% of participants see significant value in the program.


    Scottsdale Institute Creates an IT Benchmarking Program