Industry Inside Edge
Chicago is famous for the propensity of its native sons and daughters to remain Chicagolanders their entire lives. Sharon O’Keefe, president of the University of...
The Untapped Potential of AI in Understanding Patient/Member Experiences
Tom Sullivan, Innovation Lead, Optum. Call center voice data is a largely untapped resource among many healthcare organizations today. In this session, Tom discusses how emerging AI technologies are being applied to voice and data at scale to tru...
How Henry Ford Health System is Changing to Succeed in Direct-to-Employer Contracting
Susan Hawkins, FACHE, Senior VP Population Health, and Chelsea Pollet, Director Direct-to-Employer Relationships, Henry Ford Health System. In January 2019, Henry Ford launched a new, direct contracting relationship with General Motors for medical ...
Tapping Into the Potential of Natural Language Processing in Healthcare
Wendy Chapman, PhD, Director of the Centre for Clinical and Public Health Informatics at the University of Melbourne, and Mike Dow, Senior Director of Data Science, Health Catalyst. Gathering insight from clinical notes remains one of the areas of ...
Leveraging Analytics to Drive Greater Value from your EMR Platform
Brian Doty, Principal, Casey Graves, Principal, and Dan Kinsella, Managing Director, Deloitte Consulting, LLP. Digitization of the electronic medical record from 2010 to the present was largely driven by economic incentives of the HITECH Act. The...
Applying AI Across Industries into Healthcare
Kenneth Harper, VP and GM, Healthcare Virtual Assistants and Ambient Clinical Intelligence, Nuance Communications. While healthcare has been slower to adopt artificial intelligence (AI) compared to other industries, AI is now being applied in full ...
Telehealth Services that Accelerate Program Maturity
Jay Backstrom, VP and Telehealth Practice Leader, Impact Advisors. While many organizations have implemented telehealth over the years, some are realizing significant success while others are failing with low adoption and little to no realized bene...
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