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The Untapped Potential of AI in Understanding Patient/Member Experiences
September 19 @ 1:00 pm - 2:00 pm CDTTom Sullivan, Innovation Lead, Optum. Call center voice data is a largely untapped resource among many healthcare organizations today. In this session, Tom discusses how emerging AI technologies are being applied to voice and data at scale to truly transform customer experiences and their healthcare outcomes. Both health systems and health plans stand to benefit […]
How Henry Ford Health System is Changing to Succeed in Direct-to-Employer Contracting
September 25 @ 1:00 pm - 2:00 pm CDTSusan Hawkins, FACHE, Senior VP Population Health, and Chelsea Pollet, Director Direct-to-Employer Relationships, Henry Ford Health System. In January 2019, Henry Ford launched a new, direct contracting relationship with General Motors for medical and surgical services. This value-based contract applies to the salaried workforce members and dependents in the Detroit metropolitan area who selected the […]
Tapping Into the Potential of Natural Language Processing in Healthcare
September 26 @ 1:00 pm - 2:00 pm CDTWendy Chapman, PhD, Director of the Centre for Clinical and Public Health Informatics at the University of Melbourne, and Mike Dow, Senior Director of Data Science, Health Catalyst. Gathering insight from clinical notes remains one of the areas of untapped healthcare intelligence with tremendous potential, but extracting that value is difficult. Still, a few organizations […]
Leveraging Analytics to Drive Greater Value from your EMR Platform
October 1 @ 1:00 pm - 2:00 pm CDTBrian Doty, Principal, Casey Graves, Principal, and Dan Kinsella, Managing Director, Deloitte Consulting, LLP. Digitization of the electronic medical record from 2010 to the present was largely driven by economic incentives of the HITECH Act. These “too big to fail” projects were not often scoped to consider innovative ways of working. As a result, many […]
Applying AI Across Industries into Healthcare
October 3 @ 1:00 pm - 2:00 pm CDTKenneth Harper, VP and GM, Healthcare Virtual Assistants and Ambient Clinical Intelligence, Nuance Communications. While healthcare has been slower to adopt artificial intelligence (AI) compared to other industries, AI is now being applied in full force to drive workflow efficiencies for providers and positive health outcomes for patients. But for AI to reach its full […]
Telehealth Services that Accelerate Program Maturity
October 8 @ 1:00 pm - 2:00 pm CDTJay Backstrom, VP and Telehealth Practice Leader, Impact Advisors. While many organizations have implemented telehealth over the years, some are realizing significant success while others are failing with low adoption and little to no realized benefits. The difference between success and failure is directly attributed to having a mature telehealth program with the right alignment […]
Utilizing Social Determinants of Health at Centura
October 9 @ 1:00 pm - 2:00 pm CDTTamra Lavengood RN, BSN, MSN, CPC+/SIM Coordinator Mercy Primary Care, Katie Korte, Community Health Advocate, and Rodney Gardner, RN, Care Coordinator, Centura Health. Looking at a patient’s “Social Determinants of Health” has been gaining traction as a focus for whole person healthcare. Rightly so; in fact these are the first things that need to be […]
Recognizing How to Diagnose, Treat, and Prevent the Causes of Physician Burnout at Sharp Rees-Stealy
October 15 @ 1:00 pm - 2:00 pm CDTAlissa Speziale, MD, FACG, Chief Wellness Officer, Elan Hekier, MD, CMIO, Sharp Rees-Stealy Medical Group, and Brent Steineckert, MD, Director – EHR, HIM, Patient Access, Sharp HealthCare. Learn how Sharp Rees-Stealy Physician leaders tackled the issues of burnout through a multi-pronged approach addressing EHR/technology, practice transformation, and workplace wellness. Understanding and quantifying the demands upon […]
Changing Role of the CIO: How Successful IT Leaders are Leveraging IT innovation as Imperative to Growth
October 16 @ 1:00 pm - 2:00 pm CDTKen Lee, SVP & CIO, Centura Health, and Carol Chouinard, VP, Optum Advisory Services. Historically, CIOs were limited to operating back-office applications; these days, CIOs and IT leaders are being asked to operate 24/7, mission-critical solutions. This is because technology downtime risks the organization’s reputation, financial performance, and ability to effectively and efficiently deliver care. […]
Feeding the Precision Health Genetics Pipeline: Specimen Acquisition to Data Storage at UCLA
October 17 @ 1:00 pm - 2:00 pm CDTChristopher Denny, MD, UCLA Health. The UCLA Institute of Precision Health is currently engaged in an effort to genotype 50,000 patients each year for the next three years. To accrue sufficient patient specimens, a workflow consisting of electronic universal consent followed by retrieval of remnant blood specimens, has been created. Genotype data are processed into […]
Regulating Opioid Use: Strategies for Safely Prescribing Opioids in Light of New Federal Mandates
October 22 @ 1:00 pm - 2:00 pm CDTVanessa Guzman, AVP, Quality Improvement, Montefiore Health System, and Bob Hussey, Business Consultant for Clinical Effectiveness, Wolters Kluwer Health. In light of new federal mandates, Bob reviews strategies for safely prescribing opioids including review of federal quality and health technology reporting requirements related to opioid prescribing, potential new federal requirements and how to use CDS […]
How AI is Transforming Care Delivery at Partners
October 24 @ 1:00 pm - 2:00 pm CDTKamal Jethwani, MD, MPH, Senior Director Innovation, Partners HealthCare Pivot Labs. AI has transformed most aspects of how we live today. Healthcare systems are beginning to realize this potential and are trying to harness its power – but to what end? Should we leverage AI to increase efficiencies for mundane, repetitive tasks, or can AI […]
Clinical Process Improvement and Actionable EHRs
October 29 @ 1:00 pm - 2:00 pm CDTNicholas Desai, MD, Network Medical Director Information Systems, Darby Dennis, RN, MS, VP Clinical Systems and Informatics, Houston Methodist, and Brita Hanson, MD, CMO, and Luis Saldaña, MD, CMIO, LogicStream Health, recap the latest CMIO/CNIO Summit in Chicago. Join the panel as they discuss the trends around clinical process improvement opportunities and the value of […]
Patient Engagement Platform at Memorial Sloan Kettering
October 30 @ 1:00 pm - 2:00 pm CDTPete Stetson, MD, MA, CHIO, Deputy Physician-in-Chief, and Kevin Shannon, Director – Solutions Architect, Memorial Sloan Kettering Cancer Center. In 2015 MSK began a journey to build a robust, user-friendly and secure platform to collect patient reported data for clinical and research purposes. The end result, MSK Engage, is MSK’s electronic questionnaire tool enabling the […]
Agile Change Management at Banner
October 31 @ 1:00 pm - 2:00 pm CDTSherri Hess, MS-IS, BSN, RN-BC, FHIMSS, CNIO, and Jean Davis Palazzetti, RN, MSN, MBA, HCM, Nursing Informatics Senior Director, Banner Health. Have you wondered how to use Agile methodology to improve your clinician experience working through EHR workflow changes? Banner has focused the last few years on hospital acquisitions and moving towards a single electronic […]
