
Building on the foundation established in the prior Scottsdale Institute session with Emplify Health, this webinar advances the conversation from aspiration to application. Dr. Patrick Runnels, drawing on his work Leading with Love: An Evidence-Informed Framework for Leading Health System Transformation, joins Dr. Apurv Gupta to explore how love can be operationalized as a practical, evidence-informed approach to driving measurable improvement in health systems.
Grounded in emerging research and real-world leadership experience at University Hospitals, this session reframes love not as sentiment, but as a disciplined leadership stance that strengthens trust, psychological safety, and shared purpose—core drivers of safety, engagement, and performance. The discussion will connect these principles to concrete management practices, including leadership behaviors, team dynamics, and system design choices that influence how care is delivered every day.
Participants will gain insight into how to:
• Translate values such as compassion and respect into consistent leadership and operational practices
• Build trust and psychological safety as mechanisms for improving reliability and learning
• Align cultural intention with governance, workflows, and accountability structures
• Lead transformation in a way that supports both human flourishing and sustained performance
Designed for executive and clinical leaders, this session offers a clear, evidence-informed pathway to achieving excellence in outcomes while strengthening the human experience at the heart of healthcare.