About Us
Provider organizations and IDNs (integrated delivery networks) are urgently working to enhance the patient and staff experience, improve care outcomes, and optimize operational efficiency and profitability. At EXL, we help providers and IDNs address these challenges with AI and data-driven solutions that offer the right level of support to solve the biggest challenges. See examples of our thought leadership, research, and recognitions below.
EXL’s comprehensive data- and AI-led solutions combine advanced analytics, deep domain expertise, and robust data foundations to deliver better business outcomes with speed.
EXL Enterprise AI Study: Driving AI execution at scale
EXL surveyed 290 executives and other decision makers across the banking and finance, insurance, retail, utilities, and healthcare payer industries on the state of AI today. Their responses paint a clear picture of how organizations are using AI, their plans for the future, and what sets those finding success with AI apart.
EXL named Microsoft solutions partner for data and AI
EXL has recently been recognized as a Microsoft Solutions Partner for Data and AI. This designation acknowledges EXL’s advanced capabilities in helping clients manage data across systems and build transformative analytics and AI solutions on Microsoft platforms.
EXL achieves the AWS Generative AI Competency
EXL has achieved the Amazon Web Services (AWS) Generative AI Competency within the AWS Partner Network (APN). The designation recognizes EXL as a trusted AWS Partner with deep domain expertise and proven success in delivering generative AI (GenAI) solutions, positioning the company among a select group of organizations recommended by AWS to customers seeking advanced GenAI capabilities.
Reimagine your healthcare contact center with a data and AI-led approach
In this white paper, we will examine the call center of today and tomorrow. We also will look at three key AI technologies that will drive future call center operations and the best way to get started with implementation.