Join Press Ganey’s Chief Medical Officer, Thomas Lee, MD, for an insightful exploration of social capital in healthcare, an important competitive differentiator. In this session, Dr. Lee discusses what social capital is and why it matters for healthcare organizations, how strong social capital enhances the Human Experience (HX) for patients, employees, and members, the link between social capital and improved health outcomes, practical strategies to build and measure social capital within your organization, and also how Press Ganey can help your organization unlock the potential of social capital.
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