Quality & Safety

From the Turing test of the 1950s to ChatGPT today, artificial intelligence (AI) has been around for a long while even as healthcare systems have wrestled with definitions, uses and governance.

Their “exam room of the future” is equipped with artificial intelligence (AI) listening solutions to document care during in-office and telehealth visits, which increases physician attention on patients by removing reliance on the computer and decreases documentation time by 18 percent and -volume by 30 percent.

As a leading not-for-profit healthcare system with 16 hospitals surrounding the Tampa Bay area, BayCare aims to be the best place to receive and provide care. Regarding the latter, BayCare has invested deeply in its EHR (Cerner) to best support its caregivers and clinicians.

Corewell Health's (CH's) Enterprise Disease Burden Program (EDBP) focuses on improving population wellness by documenting patient conditions accurately and completely and improving quality of care.  EDBP's high-level initiatives include analytics and technology, operations, and physician best practice, with benefits including better information for physicians, optimal recapture, and increased opportunities for disease burden identification.

One area of growth for Sharp Healthcare is offering greater patient self-service (e.g., virtual on-demand care, telehealth, mobile check-in, patient portals, etc.). To boost buy-in, Sharp has focused its efforts on leadership and staff training, reporting and patient marketing campaigns.

Zain Kazmi, MBA, Chief Digital & Analytics Officer, Health Affairs, U. of Texas System, and DuWayne Willett, MD, CMIO, U. of Texas Southwestern Medical Center, moderated a Clinical Informatics & CIO Pop-Up Dialogue on the Office of the Nation Coordinator for Health IT’s (ONC’s) proposed rule around certification program updates, algorithm transparency, and information sharing (HTI-1).

Carilion Clinic in Roanoke, Virginia, is revolutionizing community health through collaborative initiatives. With a focus on mental health, socioeconomic factors, primary care, and COVID-19, Carilion Clinic invests in community outreach and education.