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A Pharmacy Tech-Driven Telemedicine Medication History Service

December 15, 2020, 1:00 pm - 2:00 pm CST

Amy Pouillon, PharmD, Medication History Supervisor; Joel West, PharmD, Pharmacy Manager; and Becca Edema, Telemedicine Specialist, Spectrum Health.

Becca Edema
Joel West, PharmD
Amy Pouillon, PharmD

This teleconference shares the methodology used to create a highly reliable medication history process, consistent across a multi-hospital system.  Find out how the service uses telemedicine and a shared EHR to improve the quality of medication histories on admission, patient experience, and provider satisfaction.

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