Christy Wheaton, VP, Chief Information Privacy and Security Officer, Henry Ford Health
Discussion Questions:
- What is your stance on AI? Embracing, blocking? If so, what and how? sites or apps? How is that going? Or are you taking a hands-off approach?
- Who do you go to for guidance, are there resources or third parties or industry/healthcare focused consortium/user groups that we can join, or should we create one?
- Are you, and if so, how are you, engaging your user community on this topic?
- Any additional stakeholders who may be needed to be successful (i.e., ethicist)
- What is your approach to governing the business use of AI from a cybersecurity perspective?
- Are you hiring prompt engineers? Are you hiring AI Expertise (directly or outsourcing) to assist with the journey?
- How do you delineate between the hype, false advertising and actual AI, do you delineate?
- What areas are you focusing AI on to achieve better customer experience, any unique use cases?